Bad customer service at the Money Center.

Um...before who? Other customers? The fact that the person who cut in
line was an employee (if, in fact the were) doesn't change the fact
that at that point in time they were also a customer which as you
stated, comes first. So basicly you are complaining because they but
an customers needs above an employee which is what you want them to
do. Just because you are a customer doesn't make you any more
important then any other customer. Even if that other customer happens
to be an employee as well.

"While filling out the form, an elderly female employee approached the
forms, grabbed one and went to the clerk."


How do you know this was an employee?



and you weren't finished yet.
do employees really need to be the ones responsible for making adults
behave like adults?

Same thing happens to me at the post office all the time, there is a
sign that says to have all paperwork filled out, but people still just
grab the slips bypass everyone at the table filling them out and bring
it to the counter with them and then fill it out while the rest of us
that have it filled out wait for them.

off to the side is off to the side.

it is not in line

you speak up to remind them you were first in line?

Perhaps the employee was on break? If thats the case she has all the
same privileges as customers. And yes customers cut in line sometimes.