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by PepperElf Posted Mon April 23, 2012 @ 2:56 PM
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by Michael C. Posted Thu March 22, 2012 @ 10:07 AM
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1. Dispute the charge with your bank.
2. Go get the establishment to pull a register tape (or register tapes) to prove they rang that much in sales.
3. Don't use debit cards in a place where you lose sight of the card (same with credit cards) since there are enough dishonest people out there who can "skim" the information off your card to create a bogus copy card.
4. Don't get your undies in a bundle...stuff happens...it can get corrected. It may be a pain, but it can get corrected...and sometimes honest mistakes do happen. Be nice and they should credit you whatever you're due...and if it caused you to overdraft, then they should pay for any related expenses for that too. Most times, even the bank will understand and credit you back...IF YOU ARE NICE about it.
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by PepperElf Posted Tue March 13, 2012 @ 1:06 PM
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it should be off by now i mean, even with banks being slow and stubborn.
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by MOOBS Posted Mon March 12, 2012 @ 2:45 PM
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You'll need to get your bank and the store/restaurant manager on the phone with you at the same time. Let the manager give them one of the transaction ID's and the bank should be able to release the hold. That is, if it's not already off hold by now since it's Monday.
I can relate on living paycheck to paycheck so ignore these posts about your personal financial issues it's none of their business.
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by InsaneShadow Posted Mon March 12, 2012 @ 2:04 PM
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Taking this to corporate is the long way to solve this. It could take months for the company's execs to even bother with your letter. The location manager should be able to fix it in minutes, though it will cost them a small fee on their credit card approval service bill to do so.
Go back to the location you ate in and show them a printout of the transactions in your account, your debit card, and your copy of the receipt you received. The manager should be able to authorize a reversal of one of those charges.
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by Ben G. Posted Thu March 8, 2012 @ 10:29 PM
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"So I have had no money all weekend to get gas or anything because I don't get paid again until Friday!"
$67 caused you to have no money for the weekend? Me thinks there may be some budgeting issues there...just sayin....
I had three authorization holds from a local restaurant as they explained it was accidental...still had money for the weekend.
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Come on now
by hussyinterrupted Fri March 9, 2012 @ 12:38 PM
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what if
by InsaneShadow Mon March 12, 2012 @ 4:37 PM
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Wow
by Ben G. Wed March 14, 2012 @ 11:44 AM
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agreed
by InsaneShadow Wed March 14, 2012 @ 4:38 PM
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by Back_n_TX Posted Tue March 6, 2012 @ 10:54 AM
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In my experience, getting someone to reach out to the bank and get rid of the duplicate auth is much like asking them to cut off their left arm. Even if they say they have, it may take them a few days to "process" it on their end and by that time it's usually dropped off.
You may want to contact your bank and see if they will recognize it as a duplicate auth and jetison one of them. If it's not one of the mega banks who don't really care, they may help you out.
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by Spiffy Posted Mon March 5, 2012 @ 9:28 PM
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I hope you get your money refunded back to you.
I've had to do that before - swipe my card in again when the system said it wasn't reading it properly. I always worry I'm getting charged twice and I always make sure to check with the clerk to make sure I didn't get charged twice.
It hasn't happened to me yet, but I always worry it will.
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I was out of town last Saturday night!
Maybe it's just me, but I think it's really odd that TWO complaints about duplicate charges came in to PFB today from the SAME NIGHT in the same general area.
I wonder if there was some issue with the local authorization centers that caused this. It's just too weird that this would happen like this. Too coincidental.
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by PepperElf Posted Mon March 5, 2012 @ 8:25 PM
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and to be honest it's pretty hard to get the pending charges magically taken off.
i tried once, even WITh a fax from the company stating that they were authorizing it to be removed and the bank still wouldn't budge. eventually they gave me a temp credit though (the bank that is)
so good luck. you may need to fight the bank more than the company you're actually mad at though
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