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K-Mart Layaway Lost my 32" TV

Posted Mon March 12, 2012 12:00 pm, by Monica M. written to Kmart

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I had a 32" Hitachi on Layaway and I went to pay it off yesterday. After I paid it off, the lady came back to me and informed me that they lost my item, so they had to refund my money. I wanted to know what, if any, responsibility does K-mart take when something like this happens? By the way, they don't carry that item anymore so they weren't able to offer me one off the shelf.
Riverside, Ca.

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Re: K-Mart Layaway Lost my 32" TV

by Cinderbella Posted Thu February 28, 2013 @ 7:13 PM

K-Mart, Not Only Lost My Dining Room Set, They Refused to REFUND MY
MONEY?????

Re: K-Mart Layaway Lost my 32

by Michael C. Posted Thu March 22, 2012 @ 10:09 AM

Rainman said it best...."K-Mart s*cks". Oh...wait...maybe the PC
police will now remove my post and threaten me again to kick me off
their site.

I'm kind of surprised

by MA Bellamy Posted Tue March 13, 2012 @ 10:49 AM

that they just threw their hands up and said, "Oh well!" to losing
your TV with no real offer of recourse other than a refund.

Like others mentioned, it seems like this would have been a good
instance to offer something comparable to make up for it.

I think K-mart should make a good-faith effort on supplying a

by Steve OH (IO) Posted Tue March 13, 2012 @ 10:46 AM

TV that is at least as good as what you bought from them. If you book
a rental car and it's not available, they give you an upgrade. Let's
hope they give you a bigger TV!

I agree! by RedheadwGlasses Tue March 13, 2012 @ 5:43 PM

Re: K-Mart Layaway Lost my 32" TV

by McJohn Posted Mon March 12, 2012 @ 4:30 PM

I wil never understand Layaway, doesnt a credit card do the same
thing?

many of us cant get credit cards by Store Manager Chad Mon March 12, 2012 @ 4:53 PM

understand by Bill R. Mon March 12, 2012 @ 6:19 PM

my bf used it recently.... by PepperElf Tue March 13, 2012 @ 1:04 PM

Credit card charge interest by Wendy C. Tue March 13, 2012 @ 9:23 PM

I never understood it wither... by batmoody Thu March 15, 2012 @ 12:04 PM

TV is out of stock.... by jeishere Thu March 15, 2012 @ 4:31 PM

Drop K-Mart like a hot potato

by Bill R. Posted Mon March 12, 2012 @ 4:26 PM

Monica M.,

If it were me I would take this as a sign.

I would take my money and search out a better source for not only the
TV of your choice but service should the need arise.

Good luck.

BillR.


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