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Advertising Complaint
Posted Wed March 14, 2012 12:15 am, by Anne S. written to Sirius
Write a Letter to this Company
I have been a SIRIUS customer for the past two years. Before I detail my complaint, I want to share my demographic information with you. Politically, I am moderate. I have some conservative views and some liberal views, depending on the issue. I am not particularly religious, nor to I consider myself to be a prude. At 37 years old, I can count on one hand the number of times I have written a complaint letter (including this one).
Twice in the past week, I was listening to two of your news channels, MSNBC and CNN respectively. I was listening between the hours of 3:00 pm and 5:00 pm with my children in the car. Both channels played an advertisement from the webstie Ashley Madison, which is an online site matching people seeking to have affairs. Having to listen to a trite jingle enticing married people into affairs is offensive. Hearing it while listening to the NEWS while taking my CHILDREN to sports practice is an assault on my family. Had I been listening to your Playboy, Spice or Cosmo channel, I still wouldn't have liked the ad, but simply would have changed the channel.
It is difficult enough to raise children and keep families intact these days. Each day, I defend my family against some type of destructive influence - drugs, alcohol, obesity, materialism, racism, violence, bullies, school shootings, internet pornography, eating disorders and pedophiles, to name a few. I don't have a choice in encountering some of these dangers while raising my family. I do, however, have a choice of where I spend our family's money and how I obtain news information.
As long as these ads are running on the MSNBC and CNN channels, I will not be listening to those channels. Nor will I be watching those channels on television, or visiting their websites. Furthermore, I refuse to spend my family's resources for a premium radio service that shows such little regard for the families paying for your service. Unless this changes, I will not be renewing my SIRIUS subscription.
Remove advertising from ashleymadison.com
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by DiamondSingle Posted Thu May 31, 2012 @ 1:13 PM
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I totally agree with you. I just cancelled my account today.
I disagree with the critics who site freedom of speech concerns in several of the replies to your original post. There is nothing illegal about these ads or the company that pays for them. There is also, however, nothing ethical or moral about the ads to warrant SiriusXM broadcasting.
Good job and I support you. How do we get others to understand why paid advertisements from AshleyMadison should not be accepted by SiriusXM?
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by MA Bellamy Posted Wed March 14, 2012 @ 10:16 AM
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You subscribe to a service whose biggest draw is Howard Stern and somehow this comes as a shock to you??
Clearly, you KNEW what the ad was for when it came on, as is evidenced by the fact that you very specifically stated the company's mission here. But I wonder what stopped you from changing the channel while that was on? (and personally, I'd have been far more disturbed had you had Playboy or Spice on in the car with the kids!)
There is no "assault" on your family or anyone else's for that matter. We each have the choice and the obligation to shield our families from the things we don't want them exposed to. It's no one else's job but ours.
Furthermore, depending on how old your children are, it's likely that they were completely oblivious to the ad, unless it had some catchy jingle designed to stick in ones mind. (although I can't seem to find a any snappy words to rhyme with "sleazy adulterer.")
My 5 year old I swear, tunes out ads - just never notices them. But that kid can sing every word of his favorite songs. And my 14 year old? He already knows how ignorant and wrong it is to cheat (as he had to witness the fall out of his father's and my divorce first hand!) and to further glamorize it by advertising services that help people do this. With the divorce rate at 50%, I'd guess that services like this have been around for a while and thinking your kids won't ever know what it is might be a bit naive.
But if something comes on that you don't want your kids to see or hear, turn it off. There is no rule or law saying that they will never ever (or should never ever) be exposed to anything that could be damaging to their fragile little psyches.
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by jeishere Posted Thu March 15, 2012 @ 1:09 PM
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by jeishere Posted Thu March 15, 2012 @ 1:29 PM
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How do you know the OP clearly KNEW what the ad was for when it came on? Just because he stated the mission statement after the fact does not mean he knew at the time.
You also say "We each have the choice and the obligation to shield our families from the things we don't want them exposed to." I think this is exactly what the OP is doing. They don't like the these ads being played on a news channel so expressing their views to Sirus, what's so wrong about that?
And just because your 4 year old tunes stuff out doesn't mean every kid does. My 2 year old picks up on some obscure stuff in commercials.
I'm also pretty sure that the OP is not too naive to think that the kid will never grow up and know what these things mean. I'm sure your 4 year old doesn't know all the complexities and intimate details of an adult relationship. Of course they probably will in the future but now is not the time.
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No...
by jeishere Wed March 21, 2012 @ 1:27 PM
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Really??
by jeishere Wed March 21, 2012 @ 1:33 PM
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by PepperElf Posted Wed March 14, 2012 @ 2:28 AM
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You know this is just going to get people here looking up ashleymadison just to see what it's about.
According to the wiki the site is "Ashley Madison is an online dating service and social network service marketed primarily to people who are already in a relationship.[1] The website was launched in 2001.[2][3]
"
The problem may be that it doesn't specifically say "MARRIED" but in a relationship. Not all relationships are marriages.
As for the advertising - you might want to consider contacting sirius to find out who is actually in charge of selling advertising blocks.
if it's anything like regular radio the contracts aren't always with the "radio shows" but with the networks. In regular radio that is often a mix of contracts of both local (contracted with the station) and nation-wide (contracted with the network).
In satellite radio i can understand where you'd assume that say "The Math Channel" might specifically handle their own contracts but, a quick look at Sirius suggests that the contracting may also include contracts with the system itself not just the specific channel.
http://www.siriusxm.com/contactus
So you might want to shoot them an email at their contact page to find out who really authorized the advertising.
Although I personally scoff at MSNBC and CNN for political reasons... I would still suggest finding out if it's something they personally authorized or something they cannot directly control
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