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Request to Remove Non-Sovereign ATM Charge

Posted Fri March 30, 2012 5:32 pm, by Miriam T. written to Sovereign Bank

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As of February 2012, Sovereign Bank has instituted a $2.50 fee for each time you use a non-Sovereign ATM. I am on disability and use an ATM several times a month. I cannot use a Sovereign ATM because the closest Sovereign Bank is about 30 block away from me. I find this fee to be a ridiculous and unfair fee, especially when it's imposed on all of us who don't live or work anywhere near a Sovereign Bank. It feels like I'm being penalized for not living near any of their branches. Did Sovereign ever consider the fact that many of their customers are like myself, with a fixed income, receiving disability and because of their disability would find it impossible to be able to walk to the nearest Sovereign Bank? The only other option is spending another $4.50 for transportation to and from the bank, which is not even an option. I urge anyone who has an account with Sovereign Bank to complain and fight against this ridiculous fee by writing letters online or by mail. I also urge them to do as I am doing as of today, looking for another bank that doesn't believe in unfairly charging their customers ridiculous fees.

REMOVE THE UNWARRANTED FEE.

Sincerely,

M. Talavera
Brooklyn, NY


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by McJohn Posted Sun April 1, 2012 @ 12:38 PM

How is it unwarranted?

Most banks have had this fee for years and years, if your just getting
it consider yourself lucky.

There is more work involved when you use an ATM that isnt your banks.
The fee is 100% justifiable. Your lucky the bank whose ATM your using
isnt charging you an additional fee on top of your banks.

Reply

by RedheadwGlasses Posted Sat March 31, 2012 @ 9:10 PM

The fee is warranted. Get a different bank, one that has ATMs near
you.

Reply
by Back_n_TX Posted Fri March 30, 2012 @ 5:42 PM

I'm thinking that I'd be getting a new bank.

Reply

by The Original Nethead Posted Fri March 30, 2012 @ 9:39 PM

I couldn't walk that far either these days. Find out whose ATMs are
close by and sayonara Sovereign.

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