why is allstate screwing me

Posted Tue April 10, 2012 9:43 pm, by anita b. written to Allstate Insurance

Write a Letter to this Company

I have receive a letter from Your complaint (allstate auto insurance) saying that the my policy has been changed and my premium has gone up $518 and my new payment will now be $240 dollars monthly but I will have to pay $733 for the month of April, which I'm being charge two months charges.The reason being that they did not charge me for the previous month. But that only adds up to 233.26. My problem is that my original bill was $133.13 per month. They are saying the reason is that my grand son has been added to the insurance even though I never requested it or approved it. I have called you customer support but they make me out to be a lier, They tell me they will call me back but I never hear back from them and when I ask to speak to a supervisor, his respose to my complaints are ,"so and so would not say that or do that."One agent went so far as to say that my grandson had to sign a waiver that he would not drive my vehicle.Your company has caused me extreme stress which I cannot handle. I think I will have to find a new insurance company.

I would like my rate to be lowered back down to the original rate I had which is $133.13 per month. This is completely unfair and I will let my bank know not to authorize payments until this is figured out. I have been a loyal customer and made my payments on time.

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Re: why is allstate screwing me by JVtech Posted Mon May 7, 2012 @ 4:10 PM Ask your grandson if he added himself. All he would need is your name and his information to add himself to the policy. Also, Ask your Allstate Rep about the "Good Student" discount and "Resident Student" discount. If the premium is too much, maybe your grandson shouldn't be driving. If he needs to drive, then he should have a job and pay for at least some of his insurance. Reply Re: why is allstate screwing me by Harleycat Posted Wed April 11, 2012 @ 2:29 PM Is your grandson living with you or does his license list your address? If so, he can be automatically added to your policy. We had the same thing happen because my stepdaughter's license shows our address even though she does not live here full time. Geico automatically raised our rates due to having an inexperienced driver living with us. The DMV automatically notified them when she got her license. There is nothing we can do about it unless she changes the address on her license. If the above is the reason your rate went up you will get high quotes from any insurance company. Reply Re: why is allstate screwing me by E C. Posted Wed April 11, 2012 @ 11:32 AM Find a new insurance company and report Allstate to your state insurance regulators. If they did in fact add your grandson without your consent then they could be in trouble. Reply Re: why is allstate screwing me by PepperElf Posted Wed April 11, 2012 @ 9:01 AM I'm just surprised you paying that much for car insurance in the first place. I'd suggest shopping around to see what else is available. Reply It's that high because by MA Bellamy Wed April 11, 2012 @ 9:27 AM