Add a Teaspoon of Sugar and Milk - And you get a perfect employee !

Posted Fri April 27, 2012 9:45 am, by chandra s. written to Whole Foods Market

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Today I went to Whole Foods Market on Pines blvd ( off I75 ) hoping to get a quick coffee. There were only few people in the cafeteria ahead of me but was taking very long time . So decided to drop the idea of getting coffee and walked out to the checkout aisle with a biscotti.

And that is where the wonder started !

Debbie, an employee from Specialty wines section (Apologize if I spelled the name wrong) noticed me walking without a coffee, spoke to me and confirmed I was walking out because of the delay, spoke to the manager (Luis) and gave me a free complimentary coffee ( skipping all the lines). She had no reason or need to do that to me. It was not even her area. Amazing.. Simply amazing. Never have I seen same service in any other stores I visit.

I got my coffee, and WFM got a lifetime customer. I wish every company builds "Debbie's" in their storefronts

Chandra

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Re: Add a Teaspoon of Sugar and Milk - And you get a perfect employee ! by McJohn Sat April 28, 2012 @ 9:19 AM Agreed, BUT by MA Bellamy Posted Mon April 30, 2012 @ 10:57 AM The employee helped at least ONE person, so at least give them credit that there was an ATTEMPT to make it right! Reply