Bad and getting worse.

Making fun of the poor Ebonics speaking store greeter...how do you
know they're not special needs or something? Shame on you, Farthead.

I'm shocked that you don't have a Kroger within a half mile of another
like we do here (Virgina)...and yes you can go to one Kroger and get
something cheaper than the next...and it has everything to do with
location.

Example, and this isn't Kroger it's Food Lion...it's located right
next to the projects, yes where everyone uses their EBT cards and food
stamps...and they charge I would estimate close to 25% and 35% more
than anywhere else for food items in this town. You guessed it,
because it's Goverment money, most of these people have no means of
transportation and honestly don't care how much they pay because it's
convenient and...it's free! But it's not free for us is it?

Okay okay I know what you're thinking...go write my own darn letter.

Go to another store to find that product then. Or just buy another
brand. There's no law that says you have to shop at Kroger. Also many
national chain stores carry the same stock regardless of where the
store is located.

Why on earth did you contact the CEO of Kroger about this? Exactly
what do you expect the CEO of Kroger to do?

As near as I can translate “gadatanao akata kaga.”
is "Good Afternoon and welcome to Kroger"

OMG! I would have fallen over laughing my head off!!! Best. Letter.
EVER!!!!!

I hate to tell you, but as others pointed out, just because one makes
a request does not mean that the company needs to oblige it. There
could be any number of reasons why they opt to not carry these items -
availability to keep items in stock from distributors, possible
competitive restrictions, regional interest in the products, etc..

I know this isn't what you want to hear, but it's the reality. You
might try ordering the items online. Dd you know that you can even
order grocery type supplies from Amazon and I'm sure from many other
online outlets and they deliver them TO YOUR DOOR?

Now, I'm not promising that your specific items will be included here,
but it's worth a shot. Or better yet, contact the manufacturer of
these items and see if they can get you in contact with outlets that
may be able to supply the items you'd like.

The Internet is an amazing place and with a little digging, you'd be
stunned at what you can find!

Just because 1 person asks them to carry a product doesn't mean they
should carry the product. Putting a new product on the shelf means
taking off something that they already know is selling. If they get a
lot of requests for an item, they might take some action.

Dear god, go shop somewhere else.

Most likely the individual store can't do anything about what they
carry. I know we can't and I've worked for the same large grocery
chain for the last 23 years (pretty compareable to Kroger)

It's all corporate. We get these things called SCHEMATICS that we have
to follow...we can't just order whatever the heck we feel like. We
actually need the ORDER CODE that comes from the SCHEMATIC. You can
punch in random UPC's all you want but if it's not on the schematic,
it says ITEM NOT FOUND.

Also store prices vary. Just because something at one store is one
price, doesn't mean the same store down the street or across town will
be the same. The store I work at and the store I live closest too
(same chain) always have diffent prices on stuff. Sale prices are the
same but regular prices can be very different.