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Please help remove a dispute from my credit report
Posted Thu May 10, 2012 12:22 pm, by Michele L. written to Citibank N A
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I have been trying to reach the Citibank Credit Bureau Dispute Unit as I am trying to remove an "acct is in dispute" from my credit report. I am in danger of losing my house and am trying to refinance, but am being told that Fannie Mae will not allow you to do so unless a dispute is removed from your report. I called Citibank customer service and they told me they couldn't help me but to fax a copy of the report with an explanation to 1-866-713-5028 and I should hear something in 1-2 business days. It is now 5 business and haven't heard anything. I could lose the commitment the bank gave me to refinance in a few days.
I need someone from this unit to contact me so I can have this removed. Fannie Mae is requiring a letter from Citibank stating the dispute has been removed. The account has been paid off since 2006 so I'm even surprised it is still on there. I also found a fax number online 1-605-330-6780, and was thinking of faxing there as well.
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