"Reciept" Policy- STORE Reciept only??

I ALWAYS make sure stuff fits before I leave the store unless it is
someplace like WalMart that I know has a super easy return policy.
There are lots of things that my mom or sister might buy for me
without me being there to try it on but a swimsuit is definatly not
one of them. Then again I would never pay $75 for a swimsuit.

OK, I don't know about you, but I make SURE it's a suit that will fit
and I like before I walk out of the store.

Even if the store's policy isn't ridiculously restrictive over
receipts, it's usually as much so, or worse, because of the fact that
it's swimwear or intimate apparel.

I can't really see any way that LB needs to change their policy.
Customers just need to be more cognizant of their receipts if they
even THINK they might return an item.

You know you can try those on in the store right?

They have policies such as this because people shiplift (with tags
attached) and try to return or exchange the item later. A receipt is
your PROOF that you purchased it and are actually entitled to a return
or exchange.

"All over what should have been a simple exchange."

It would have been simple, had you had your receipt!

I am a firm believer in a no return/exchange without a receipt policy.


Seen too many people walk in the store, grab an expensive item and try
to "return" it without a "gasp" receipt.

n/t

My friends have worked retail. They'd come home from work and say
things like, "I watched a guy pick up a set of sheets from the sale
table and bring them to my register and tell me he bought them last
week and wants a refund."

All. The. Time.

Did you use a Lane Bryant store card, or a MasterCard/Visa?

In my experience, a store card often breaks down my purchases into
"housewares" or "lingerie". My MasterCard/Visa, however, just would
just show "Lane Bryant Outlet, Charleston SC".

It's not their fault that you washed your receipt before making sure
the suit fit. You might have accepted the generous 2/3 and gotten the
suit that would fit. (After you made sure of the size, of course.)

It's not their fault you washed the receipt.


And frankly I too am a bit *barf* over the idea of stores taking back
bathing suits. Used suits cannot be resold. Yes you still had the
tag on it but once it leaves the store it is considered "used".

Therefore stores only did returns for actual defects not "i changed my
mind" issues

I surprised (and a little grossed out) that they would even consider
an exchange of a bathing suit with or without a receipt. Most stores
have no return/exchange on bathing suits for hygiene purposes.