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50 year old denied Alcohol purchase
Posted Mon June 11, 2012 1:49 am, by Ree T. written to Walmart
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ATF Policies They are great. But Employees do not have a right to exagerate them. Deniedd to by Alcohol because are happy, singing 7 year old unloaded the cart and touched the bottle. OK. Well then the ASSociate had the nerve to 86 us from the store for 24 hours.
train their employees to know that the can not expane the law. It is horrible in our small town for the only store to take advantage and treat people wrong.
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My husband is 40 years old - last month he was denied a purchase of beer at wal-mart - why? because our 14 year old daughter was with him.
Stupid. yes.
lesson - just don't buy alcohol at wal-mart.
they honestly take insane measures with the policy and it just isn't worth the argument.
That being said - you really should NEVER let a minor touch alcohol purchases while in a store. My younger ones love helping unload the cart or put things in, but if for some reason I have a bottle of wine or something, they know they are not allowed to touch those things.
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the law
by InsaneShadow Tue June 19, 2012 @ 11:50 AM
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by spunkyboy08 Posted Sun June 17, 2012 @ 8:35 AM
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I was at Walmart with my mom earlier this week to buy groceries. She is in her 70's, & I am in my 40's. She gave me her Walmart card to pay for the groceries when we got to the checkout lane, & she sat down on a bench in the front of the store. One thing she wanted to buy was a bottle of wine. I was the one who unloaded the groceris, including the wine. The cashier asked me if I was the one paying for the groceries. She told me that if I was the one paying for the groceries, I would have to show her my id. I do not look my age,& so there are times when I am carded. I just told the cashier that I was paying with my mom's Walmart card. I did not make a fuss about the fact that the cashier asked me to show her my id. So the cashier looked at my mom,& she told me that she did not need to see her id.
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by M T. Posted Sat June 16, 2012 @ 11:53 PM
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You do understand that the reason the store is so anal-retentive about this is because they can get hit with a very heavy fine by the state, right? And that's the bare minimum. They could also lose their alcohol license or possibly spend time in jail, depending on the offense. Thus, a policy exists where minors may not touch any alcohol in the store at all. There is no room for argument on this. They do their best to follow the state law and you, as a customer, are obliged to follow the policies they have set in place to ensure that compliance.
Give them grief about it and they have every right to toss you out. You're not worth a $1000+ fine.
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by Wendy C. Posted Fri June 15, 2012 @ 2:51 AM
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After trying to comprehend your complaint, I think it is wise that you do not try to purchase anymore alcohol.
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by PepperElf Posted Mon June 11, 2012 @ 5:54 PM
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"train their employees to know that the can not expane the law. "
No training required for this. Well not employee training at least.
Customer training however has been completed. You now know that you cannot let a minor touch your alcohol if you plan on purchasing it.
Calling them names however... I don't feel they deserve. The associate shouldn't be punished for following store procedure. Overriding this procedure is a great way to get fired.
And frankly I don't see why the associate should risk his or her job just to complete an alcohol sale when a minor touched the booze.
Perhaps now is also a good time to conduct child-training and explain to the child that he/she shouldn't touch adult products in the store.
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but it's the best they can do given the circumstances. There are too many ignorant people who have no problem buying alcohol for minors that they had to make their sales rules more strict.
I learned a while ago not to purchase any kind of alcohol with my boys in tow. It just looks funny and that's asking for trouble.
Besides, most places say unless you LOOK older than, say, 45, they apply the rules stringently. (i.e. grey hair, walker and dentures!) Maybe you are fortunate enough to look young!
They didn't treat anyone wrong, but if you stopped for a second to really think about why they had to do it, you'd see that they didn't really have an alternative.
At least you know now.
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From what I understand, it seems as though you were told you could not purchase a bottle of alcohol because your 7-year-old child moved the bottle from the carriage and onto the belt at the cash register. At some point after that, you were banned from the store for a period of 24 hours. I feel as though there is a LOT of information missing from this story. Being denied an alcohol purchase in and of itself does not get someone kicked out of a store for 24 hours, so I suspect that something else happened to precipitate that.
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by spunkyboy08 Posted Mon June 11, 2012 @ 8:21 AM
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I read your complaint, but I could not understand it.
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