trip

I was so sorry to learn of the disappointment you described on your
recent flight to Florida. Regrettably, I am unable to share your
opinion that a full refund should apply.

As others pointed out, it may not have been known the night prior of
the delay on your flight the following day. Additionally, at some
airports, passengers still need to checkin per the timeframe for their
scheduled time of departure, regardless of a delay. Spirit could
offer you a discount off a future flight as a gesture of goodwill in
such a circumstance but are certainly not obligated to do so.

I am unsure why you feel it is the airlines' fault that there were a
lot of people going through Customs upon arrival from an international
point. What else do you expect at an airport? If you felt there were
not enough officers or something, then you need to voice your concern
to that group; not the airline.

As to your wet luggage, please follow the appropriate process inplace
to report such issues with Baggage Services at your final destination
for followup.

vashty L.,

Sounds like Central Florida along with Island rain and humidity issues
to me.

Get yourself some plastc zipper bags the inside size of your suitcase.
Pack your stuff in these bags, eliminate the air and then place them
in your suitcase.

BillR.

Its up to you to check on delays. You can call the 800 number and it
will give you an update on the flight status.

And how can they control the number of people going through customs?
Next time don't pick a flight where the connecting flight leaves right
away.

Maybe the airline didn't know the night before. And anyway, even if a
flight is delayed, you are supposed to be at the airport at the
scheduled time in case things change.

How can the airline control the number of people going through
customs????

You are lucky your clothes were just wet and not lost. And that it was
when you got home, not at the start of your vacation.

If everyone got a refund for minor travel inconveniences the airlines
would be out of business tomorrow.