Sinister Sample Lady

I would assume the samples were not ready, as they had to cool a bit.
Should you have burned your mouth you would probably have then written
a nasty letter complaining that the demo failed to stop you in time to
prevent a heat injury to your mouth. ??????

This is a complaint from a nonpaying customer that didn't want to wait
for the free sample. OK, got it.

To avoid contamination, the rest of us would appreciate it if you did
not reach beyond the plastic divider.

The OP admits that she made a mistake.

However, the sample lady should not have smacked her hand.

So an employee can strike a customer making an unintentional mistake
and it is okay? They should be fired.

This site can be a joke sometimes.

It's amazing how we are now. Our economy is struggling, people are
out of work, customers want more and more while businesses supply less
and less to cut costs. It's so bad now we even complain about stuff
that someone gives us for FREE! I can't imagine what would have
happened if this happened with something that had to be paid for. TTT
- we'll all be ok.

You make a valid point about patience and I did admit reponsibility
for that in my initial letter. The samples were on the back of the
table with no signage telling me not to touch behind the small
divider. The point here is that while my actions may have been hasty
there is never any reason for any employee to hit a customer on the
hand.

is a good course of action? Since she is the "hostess" and saw me
shouldn't she have stopped chatting?

I know saying "she slapped me!" makes it sound very dramatic as if she
hauled off and whacked you in the face.

However a swat to the hand is not an attack in my opinion.


To be honest down here in the south I can easily see an old granny
doing something like that to a young whippersnapper if the hand in
question is grabbing without asking etc.

I was hoping that something "sinister" had actually happened.

I have to say, this is one of the best letter titles here ever!

So you're admitting to the store that you don't have a membership but
you use a friend's instead of having your own? I don't think they'll
be too inclined to do much.

I believe that the people handing out the samples are not employees of
the store. The store manager should be able to provide you with the
name of the company that is in charge of them.