Employees Argue With The Customers

"They told me if you see the same item advertised at a lower prise,
and you have to purchase that item at Walmart store, which isn't true.
The advertisement said you swill get the difference with a receipt"

Because it makes perfect economic sense for Walmart to take money out
of the register and hand it to you without you actually purchasing
something from Walmart.

Yeah, okay, sure, whatever. This is called "selective reading
comprehension."

how many times have you seen customers trying to use a coupon for
"Brand XYZ" and the item they're buying is "Brand OMG"?

Or those "BOGO 50%" sales. No matter what you do with those someone
always decides to imagine that it means something else like "buy one
get one free" or change brands or decide it means a free unicorn with
every purchase.



When customers invent their own interpretations of sales there's
nothing a company can - or should have to - do to make it right.

Except unicorns. Those are always included. ;-)

Supply and demand. Things are going to be cheaper when the demand is
low.

I don't see the arguing part of your complaint. If it's only a few
dollars to you, why even bring it up? What's the point?

the OP is looking for money becasue sge found an item cheaper
somewhere other than WalMart, but thinks that the ad, in which they do
make a HUGE deal about the ease of price matching, says that she gets
the difference, simply by proving the lower price??? I don't think she
wants Wal Mart to adjust their price, just to give her the difference
in the 2 prices.

Am I wrong?

If I am misunderstanding, maybe they understood the same thin I did
and that is why they said no. Since she says " you have to purchase
that item at Walmart store, which isn't true" I think that is where
the trouble lies.

Confused.

"They told me if you see the same item advertised at a lower prise,
and you have to purchase that item at Walmart store, which isn't
true"

The whole idea is that you WOULD purchase from Walmart. Why would they
price match another store if you weren't going to buy it at Walmart
anyways? That doesn't make sense to me.

I'd love to hear this advertisement.

O_o

It's not "arguing" to tell you "no".

If you chose to try fighting with the employee for not changing the
price to suit your feelings ... that's not the employee's fault that
the answer is still "no".

Wrong. Absolutely wrong. Stores are free to set the prices they
want, and a customer who argues doesn't deserve a lower price just
because he thinks he should get a lower price.

As demand for items goes up, and the supply goes down, the price can
go up. That's the marketplace.

At the beginning of a season, the price for an airconditioner (when no
one is really buying them) is low. When it gets hot, and lots of
people are trying to buy them, the price goes up. It happens
everywhere with all sorts of products.

God...I can't believe I'm defending Walmart.

but I have to wonder, are you talking about an actual PRICE MATCH in
comparison to another store's price or a PRICE ADJUSTMENT where you
just purchased an item and found out it went down the following week?

You mention a 5000BTU (what I assume to be a) gas grill, but that
would be difficult for them to price match as all stores carry
different brands and styles. You'd have a really hard time proving
that the items were identical and not simply similar.

Many times manufacturers will put different item numbers on similarly
equipped items just so that people CAN'T comparitively price match.

& of course they want you to buy it at WalMart. You can't purchase
elsewhere and then expect WM to pay you the difference!! Besides, if
it's only a few dollars, then indeed - what is the benefit?

& FYI, it's mid July - summer is half over, but grilling can last
through October in many places.

There is a timelimit to which you can price match. It needs to be in
that weeks ad I think. You cant bring up a price from a month or 2
ago and hope they pricematch.

My parents used to pay .39 for milk back in the 50's should they price
match that?

Here is Walmart's price match policy from their website.

We gladly match the price in the following types of ads:*

Buy one, get one free ads with a specified price
Example: Buy one for $2.49, get one free (BOGO)
Competitors' ads that feature a specific item for a specified
price.
Preferred shopping card prices for specific items that are in a
printed ad.
For fresh produce and meat items when the price is offered in the
same unit type (lb. for lb.; each for each)

*The following are guidelines and limitations:

We will match any local competitor's advertised price.
We do not require customers to have the ad with them to honor a
competitor's ad.
Items purchased must be identical to the ad (size, quantity,
brand, flavor, color, etc.)

We DO NOT match the price in the following types of competitor ads:

Items that require a separate purchase to get the ad price
example: "Buy [item A] to get [item B] for $C"
Items with no actual price that require a purchase to get free
product
example: "Buy both [items A & B] to get [item C] for free"
Items that require a purchase to get a competitors' gift card
example: "Buy [item A] to get a $B gift card
Buy one, get one free (BOGO) ads with no actual price given
Going out of business or closeout prices
Percentage off
example: "All mascara, 40% off"
Competitors' private label price promotions

We do not honor:

Ads when the actual price for items cannot be determined.
Internet pricing
Misprinted ad prices of other retailers
"Going out of business" sales or "close out" prices