HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





Why E???

Posted Wed July 25, 2012 8:54 pm, by Wendy E. written to Charter Communications

Write a Letter to this Company  |  Rate this Company


I cannot believe you took E! out of my channel lineup. Just because I only have extended basic cable does not mean you should take away one of the most basic of all cable channels.

This just adds to the ever-growing list as to why I really, really hate your company. I so wish I didn't live in a city where you are the only choice in cable provider because you completely suck. I refuse to get anything other than basic cable because I have TiVo, so I shouldn't be penalized for that.

Put E! back into my channel lineup.


Reply



Log In/Create an account | 5 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

by PepperElf Posted Sun July 29, 2012 @ 1:54 PM

Why? Because the contract price wasn't good enough probably.


That's how the system works. They have to pay the network X amount of
dollars in order to carry the network. They probably didn't find the
price worth it - either because of the cost, or because they didn't
have enough viewers to justify the purchase of another year.


Why didn't they just keep it for you?
Well that's the problem. In order to keep basic cable costs down they
can't spend money on network contracts that aren't lucrative enough
for them.

That's why some channels you associate with "basic" may end up going
to "premiere"... because they're not going to throw money away.



So what do you do? You can always go to http://www.eonline.com/ and
watch it there, perhaps even pay them directly for the programming you
want.



Personally I somewhat gave up on the whole cable/satellite tv thing
entirely. If I really want to watch something I just get the DVD or
watch it online.


Reply
by Back_n_TX Posted Thu July 26, 2012 @ 5:47 PM

So here's the basic problem. Charter sucks. In a big way. They
really don't care about customers, and their services are far below
any of the competition. I've had multiple carriers in my travels
(Cox, Comcast, Dish, TW) and I currently have to use Charter because
they have a monopoly in my town. And they are, by far, the worst
company I've dealt with. All of their agents are really, really nice,
but they just don't ever fix the problems.

Reply


Re: Why E??? by McJohn Thu July 26, 2012 @ 8:58 AM

by The Original Nethead Posted Thu July 26, 2012 @ 1:34 PM

You get the local over the air stations, which may not come in and the
lower tier cable stuff. That includes E!, the History Channel,
Discovery, etc. I personally couldn't care less if I ever saw E! or
any of the shopping channels again, but someone must like them.


Reply

by PepperElf Posted Mon July 30, 2012 @ 10:54 AM

The local network told the cable provider that they had to pay $X (not
sure how much) if they wanted to continue broadcasting the channel.


The cable network said "no" because people got to watch it for free
over the air. But the local network didn't back down.


So the cutoff day came and the cable network had to stop broadcasting
the local channel. which meant the cable network couldn't play the
football games... they lost enough customers over it that they
reopened negotiations with the local network and pretty much gave in.

Reply




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2013 © All Rights Reserved PlanetFeedback.com | Web by Cicada