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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. Safety placard shoved in my face
  6. What Can You Do for Us as President, John McCain?
  7. Children not wanted at Kaufmann's
  8. Suggestion Box Update
  9. Kissing at the Chili's
  10. Return Policy Will Cost Target Millions
  11. My Son is Also a Customer, Barnes & Noble
  12. Movies at the Hilton
  13. Amazon.com sells pornography
  14. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  15. 3 yr old injured
  16. The CDC is wrong....would you want my blood?
  17. Removal of Emily Gillete from Delta Flight 6160
  18. Turned away on Christmas Day by Blockbuster
  19. Inconsiderate Wait Staff
  20. MERRY CHRISTMAS at Target is a dirty word!
  21. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  23. David Letterman is Not a Gentleman!
  24. Target's Refusal to Issue a Credit
  25. Store Manager Called My Son BUCKWHEAT


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Atm at publix stold my money
by millie k. of naples, Florida Posted Fri January 13, 2017 1:11 pm
1 replies, Last Updated: Fri January 13, 2017 2:02 pm

I used the atm machine in publix. It did not dispense my cash but debited it from my bank for$160.00.I went to the manager of publix who told me that he would contact his corporate office.He called me and told me the company would be there at 10 am next day to count the atm.I never heard back until i called, he said they put a tracer. I have called over and over.

Check this machine at the...

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Verizon not respecting their customers and commiting fraud and not doing their job.
by . of , written to Verizon Wireless (Cell Phones) Posted Thu January 12, 2017 12:00 pm

Honestly I don't know where to begin. I was going to contact the BBB and found your email. So before I contact them I wanted to let you know what has been happening.
My son bought a Samsung Edge 7 in April 4 2016, due to his work he needed a reliable phone, being in sales he has to have a phone. He also purchased the insurance which he never does. However his job requires a phone that will...

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False advertising
by . of , written to Smithfield Foods Inc Posted Thu January 12, 2017 12:00 pm

For new year I purchased 4 bags of your super clean chittling very disappointed I had to throw away no only did I pay $8.99 per bag but did had to spend extra money for other meat that I had not planned on buying this is very misleading for someone who don't know about chittling these things need to be removed from all stores not fit plus I took a picture of all the waste

Although I am told...

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Ridiculous Cashier spent 30 MINUTES on a 4 items online return!!!
by Grace F. of Flushing, New York written to Victoria's Secret Posted Wed January 11, 2017 10:23 pm
2 replies, Last Updated: Thu January 12, 2017 1:57 pm

I was at Victoria's Secret store at 1328 Broadway in NY to make an online order return.

There were ONLY 4 items for this order, ALL BRAND NEW and ALL items in the original package with item Sku #. I MADE sure each item were in its original package (with computer printed SKU #) to make it easier for store cashier to process return.

Instead of promptly scanning the original packages with...

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Payment relase
by . of , written to SK Fire Solutions Posted Wed January 11, 2017 12:00 pm

They are abusing while we ask for payments

They should reply to our emails or relase payments.

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Misinformation given
by Eugene F. of Davie, Florida written to Wells Fargo Posted Tue January 10, 2017 8:09 pm
1 replies, Last Updated: Wed January 11, 2017 1:40 pm


In the summer of 2016 I opened a teen account for my nephew. The bank rep offered us a teen credit card which we did not want but he said if we use it twice it will activate cell phone repair insurance. So based on this we ordered the card.

My nephew used the card twice and went to activate the insurance but they did not know anything about it. I went to the branch and they...

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Horrible UVerse Service
by Eddie P. of Winston Salem, North Carolina written to ATT (AT&T Telephone) Posted Tue January 10, 2017 10:57 am

At the beginning of January, I went to your UVerse site to order new service to replace my current TWC services. I completed this and the promotion stated that I would receive a $200 Visa card.
1. The next day I get confirmation that someone will schedule my new service.
2. A few minutes later, I get a notice to call ATT because service cannot be established.
3. I call ATT and I get your...

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RitzCrackes new receipe
by Kay T. of Norwich, Connecticut written to Nabisco, Inc. Posted Mon January 9, 2017 5:41 pm

Why did you make a cracker that I have loved for fifty years so that it crumbles when applying peanut butter to them

k taylor M.D.

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Scam/Fraud using Gift Certificates!
by . of , written to Jermany Company Posted Mon January 9, 2017 12:00 pm
3 replies, Last Updated: Tue January 10, 2017 8:43 pm

WE recently went to a store and purchased $5000 in gift certificates. We were never ask why we were purchasing the certificates. These certificates were bought to send to a scam artist. We were told by two individuals that our grandson had been arrested and needed Bond money for his relief. WE thought we talked to our grand son on the phone and he said he needed this bond money. It was not our...

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Deceptive business practices
by . of , written to www.bkfitness.com.au Posted Sun January 8, 2017 12:00 pm

A warning to anyone thinking of purchasing from www.bkfitness.com.au

This company is a scam and their business practices are deceptive. They have an Australian web address but the package came from Shanghai. I ordered a grey Kathmandu parka which I paid $170 for and instead they sent me a blue Northface waterproof.

When I finally got a response from their so called customer service rep,...

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Terrible communication by store #2777
by . of , written to Lowe's Posted Sat January 7, 2017 12:00 pm

On November 26, 2016 my wife and I purchased a new French door refrigerator, dishwasher, microwave, and gas range from store #2777 in Tarpon Springs, FL. We opted to have the appliances delivered and installed. We were informed at the time the dishwasher was not in stock and it would take approximately 1 week for the dishwasher to be available and that we would receive a call for delivery and...

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Vegetable thins
by . of , written to Nabisco, Inc. Posted Sat January 7, 2017 12:00 pm

Furious is a bit much over a cracker but seriously, bring back old vegetable thins. I buy them maybe once a year with hopes the flavor may change back, but sadness every time. If it's transfats the reason for the change, then those who don't want transfats DON'T BUY THEM. I want them. I want old vegetable thins. I will bot buy another box unless I see the old shapes and the old flakes. If I see...

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Credit card application
by Carroll W. of Tustin, California written to Citibank N A Posted Sat January 7, 2017 9:31 am
2 replies, Last Updated: Sat January 7, 2017 3:50 pm

I was denied a credit card with them, even though my scores were over 600 with no late payments

I want them to approve my credit card application

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Sharper Image Return Problem
by Suri A. of New York, New York written to Sharper Image Corporation Posted Fri January 6, 2017 6:58 pm

Before purchasing an electronic running shoe cleaner I called Sharper Image and asked them if I wasn't satisfied that it worked well enough would I be able to return it, for a refund. I was assured that they would take it back, no problem, and would send me a return label.
The product was damaged, and looks like it was used. I tried calling and was disconnected 3 times. I went on-line and...

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Customer Accommodations
by Susan D. of Los Angeles, California written to El Pollo Loco, Inc. Posted Fri January 6, 2017 5:53 pm
1 replies, Last Updated: Mon January 9, 2017 2:14 pm

Every time I go to El Pollo Loco at 5529 Sepulveda Blvd., in Culver City I am disappointed! I order the same thing at all El Pollo Loco locations and this one seem to have a problem. I like wings. I order them and they never have them. I am always offered other items. I don't like breasts, backs, legs or whatever, I like wings. They tell me I can have one wing with another piece of chicken...

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A very dissatisfied loyal customer
by . of , written to IBP Inc Posted Fri January 6, 2017 12:00 pm

I always use IPB Chittlins but was upset with my last 2. The small peices in strips rolled up made it impossibe to clean. And, sadly I had to throw out which made me sad n disappointed.

Send me a refund I tryed to submit compliant and kept rejecting. I have no nickname and Alias i dont understand. So i can close with more dissatisfied feeling

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Customer service
by Abby H. of Moscow, Idaho written to Paypal and paypal card Posted Thu January 5, 2017 11:24 pm

I have been trying to transfer money from my paypal account to my card. I am not a money laundering hooker
and my husband is a truck driver not a pimp.I have been shuffled around and still have no money aND am considered a criminal by paypal and the paypal card business

Just cancel everything since you have ruined everything and called me a criminal.I will cut up the cards and you can have...

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Blue dots
by Eugene D. of Riverdale, Illinois written to Sony Electronics, Inc. Posted Thu January 5, 2017 8:42 pm
1 replies, Last Updated: Sun January 15, 2017 10:09 am

In 2005 I bought the WEGA 55 inch television (model #KDF-50WE655)for over $3,000, however within 2-3 years it started developing a problem with the blue haze that continued to grow. I tried finding a solution, but the cost to have it repaired was well above my budget.

I have bought another television since, but I still have the Sony, but cannot watch it without being distracted and not having...

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Brighthouse Merger
by Kim K. of West Springfield, Massachusetts written to Charter Communications Posted Thu January 5, 2017 9:39 am

We live in Florida and Charter recently purchased Brighthouse Cable. I received a letter welcoming to Charter and that there would be an increase in my bill, which I was ok with.. I figured bigger company better response, customer service etc. I was completely wrong. I called in yesterday after trying for a few days to use my MY SERVICES login for the TV Apps.. like ABC, NBC, CBS... it...

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Great Delta Service
by Vicki Jean C. of Baltimore, Maryland written to Delta Air Lines Posted Wed January 4, 2017 2:18 pm

I want to express my experience traveling on the Delta Airlines this past month and into January.
I booked a flight from Atlanta to Montego Bay on December 26, 2016. My flight DL727 did not take off as scheduled due to the air traffic melt down that day. The pilot immediately got on the air and informed us every time he received details of the delay. When he came on a third time, he was very...

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Faulty Flush IQ toilets
by . of , written to Delta Faucet Company Posted Wed January 4, 2017 9:17 am

I had purchased 3 Flush IQ toilets from Home Depot about a year ago and over the past month all 3 sensors are in error and will not refill/flush. I called into the Delta customer service toll free # and spoke to 'Brandy'. Not only was she extremely kind and courteous she also shipped the replacement parts immediately. My phone interaction with their representative should be an example for all...

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Short Lived Remote
by Sandy A. of Boynton Beach, Florida written to Roku Posted Tue January 3, 2017 11:12 pm

I received the Roku 3 as a gift about 1 year ago. Although the device is still working, the remote has gone dead. I tried new batteries etc, but the light indicator won't even display. No question, it's dead! Best Buy, where the device was purchased does not carry the remote as a separate unit. I tried to purchase a new remote from Roku. It was listed at $29.99 and "Out of stock." I...

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Serviceability in the Denver, CO area.
by Heather T. of Denver, Colorado written to Toyota Motor Corporation Posted Tue January 3, 2017 3:06 pm
2 replies, Last Updated: Wed January 4, 2017 1:49 pm

I live in Denver, Colorado and have recently acquired a pre-owned Toyota. I've always been a fan of Toyota. My problem is that I would like to take my car to a dealership for service, but when I look up the dealerships, they all have terrible reviews. So, I called Toyota, only to be told their is no quality control, that these are business partners and that they can accept my concern and someone...

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Being rejected my money/bought items, being followed, and threatened with police.
by Savannah G. of Mount Vernon, Kentucky written to Family Dollar Stores Posted Tue January 3, 2017 12:00 pm
5 replies, Last Updated: Fri January 6, 2017 3:05 pm

To whom it may concern,

I have had this issue with the Family Dollar store at Cumberland, KY 40823, For quite sometime now. This time it was in excess. So me and my daughter go into the store around 2PM, almost instantly, we started to be followed by one of the employees. Which was to be expected because the employees do this to almost every costumer that walked into the store. A few...

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reward points
by sharon b. of kendall, New York written to TGI Fridays, Inc. Posted Tue January 3, 2017 12:00 pm
1 replies, Last Updated: Tue January 3, 2017 11:18 pm

I am very disappointed in TGI Fridays, I have been a member for a long time. I had a lot of reward points on my card. I live 35 miles from the nearest Fridays and due to health issues and financial problems I have not been able to go to Fridays. I finally was able to get there last week and wanted to redeem some of my points only to find they had been taken away from me because inactivity. How...

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