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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. He snatched my money and I am pissed
  2. Fraud Claim
  3. Short sighted policy.
  4. Targets Gun Policy
  5. Sizes still inadequate
  6. Thank you for making my decision easier
  7. Stereo unsatisfied customer
  8. Rude confrontation with a senior member of your management.
  9. Digital Coupons
  10. The human side of things.
  11. July 4 visit
  12. HORRID customer service in Sacramento
  13. Coupon Suggestion
  14. Unacceptable First Class Amenities
  15. "Annual Sale - GET EARLY ACCESS, Apply NOW"
  16. Blatant Disrespect, Discrimination and Violation of ECOA
  17. Misleading website products and prices
  18. employees shouldn't smoke at the entrance
  19. Very uhnappy long time customer
  20. Parking Dispute
  21. Suggestion Box Update
  22. Regarding the Members of Planet Feedback
  23. The Suggestion Box
  25. What Can You Do for Us as President, John McCain?


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Bad Customer Policy
by Frederick B. of Prattville, Alabama written to Earthwise American Lawnmower Company Posted Wed July 30, 2014 12:27 pm

I recently took my Earthwise battery powered lawnmower to a repair shop that was the only local authorized repair shop for this mower. After approximately three weeks, Millbrook Small Motors did not resolve my problem. I made contact with the complaint department at Servantage Dixie Sales and spoke with Charlie who took her time to help me with the only resolution of taking the mower to a repair...

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Poor Experience
by Sahal L. of Windham, New Hampshire written to Delta Air Lines Posted Wed July 30, 2014 11:03 am

On July 2, 2014, my son Zachary and I were booked on Delta 1079 from Atlanta to Manchester, NH. The flight was scheduled for a 7:35pm departure. We boarded slightly behind schedule and soon after boarding were notified that there was a mechanical issue and that aircraft would not be viable to fly us to Manchester.

We went back to boarding area and waited for an update and were told there...

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Security called me a liar and threatened me out of my room
by angie g. of bakersfield, California written to Hard Rock Hotel & Casino Posted Tue July 29, 2014 4:20 pm
1 replies, Last Updated: Tue July 29, 2014 11:31 pm

I am extremely upset with an exchange I had with your security while staying at your hotel in San Diego on 5th avenue
I was staying at your San Diego hotel from Tuesday-Monday. Upon arrival I was told that you would have to move me to a different room on Sunday. I was fine with this but arranged a later checkout of that room. Instead of 11:00am, I requested 12:30. I was told this was perfectly...

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Power outages in Savannah, GA
by Saul R. of Savannah, Georgia written to Georgia Power Company - Southern Company Posted Mon July 28, 2014 6:29 pm
5 replies, Last Updated: Wed July 30, 2014 10:57 am

Last night--July 27, 2014--the power in this neighborhood went out--from 7:30 pm to 3:30 AM. The temperature in this house was 85 degrees. My wife and I are in our 80s. The situation was hazardous for our health.

There was no rain, no wind, no tree limbs had fallen on the power cables. Georgia Power had been notified by our neighbors several times about a transformer that was bashed in, too...

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Amazon new seller tax requirments
by Gene H. of brooklyn, New York written to Amazon.com, Inc. Posted Mon July 28, 2014 3:52 pm

I ave contacted Amazon customer service seller support and even the merchant inquiry customer service via email and all reps respond with the same canned messages that are not helping to address my issue. I am a seller with amazon and amazon requires tax details now. When completing the form I use my business name and my tax id number verified with the IRS. Yet amazon system does not allow my...

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He snatched my money and I am pissed
by Felecia W. of Havana, Florida written to Publix Super Markets Posted Mon July 28, 2014 2:43 pm
49 replies, Last Updated: Wed July 30, 2014 2:53 pm

Today July 28, 2014 at appox 1:00 while checking out of the quick line the young cashier snatched my money from my hand and then had the nerve to turn to his cowoker and share a private conversation at my expense. I dearly love shopping at my Oak Valley Publix and myself and my family has always been treated with kindness and greeted with a smile, but today I guess someone was having a bad day. I...

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Fraud Claim
by Marisol M. of Escondido, California written to DirecTV, Inc. Posted Mon July 28, 2014 12:06 pm
12 replies, Last Updated: Wed July 30, 2014 12:17 pm

My husband opened an account with DirecTV then when we separated he closed the account but he had a balance left of almost $500. Since he had used my card in the past to pay for it I had a charge of $460.33 out of the blue which over drafted my account. I called to ask what was going on and they stated that I was not an authorized user so they could not help. The only thing I could do was process...

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unsatified costumer
by David H. of Wallingford, Connecticut written to Tracfone Wireless, Inc Posted Mon July 28, 2014 11:38 am
2 replies, Last Updated: Tue July 29, 2014 11:35 pm

I've been a tracfone costumer for many years now, but lately I have been very dissatisfied with your service. If this problem can not be fixed, then I will have to find someone else !!

p lease fix this problem !

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Rude Employees at Pell City Alabama KFC
by Ginger G. of Birmingham, Alabama written to Kentucky Fried Chicken Posted Mon July 28, 2014 10:30 am
5 replies, Last Updated: Mon July 28, 2014 3:14 pm

A friend & I ate at the KFC Buffet in Pell City Alabama on U.S. 231 on 7/25 for lunch. We got there shortly after 11:00 am. As we tried to enjoy our lunch, we could hear several employees gossiping & they were doing it right where the buffet is. They were leaning all over the buffet, gossiping & breathing all in the food. I didn't even feel like I could go back to get anymore food as...

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Good earth stewardship
by Bill R. of Smithville, Texas written to Red Lobster Posted Sun July 27, 2014 9:45 pm

Dear Mr. Lee,

Earlier today my wife and her sister dined at your San Marcos, Tx. location.

Prior to departing they ordered a dinner to bring home for me as I was unable to be with them.

The food was excellent.

My reason for taking up your time with this feedback is to commend your organization for using recyclable plastics as your vehicle for a successful take home experience. Most...

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a loyal yet angry customer from Columbia Tennessee
by amy m. of Columbia, Tennessee written to Applebee's International, Inc. Posted Sun July 27, 2014 7:26 pm
3 replies, Last Updated: Mon July 28, 2014 3:24 pm

On Friday July 25th 2014 my friends and I went to the Columbia tn applebees as we always do on Friday nights. The bartender ashley was rude to us and other guests. My friends left but i decided to stay and see what management would do. So it began with a man that always goes in there and as soon as he sat down ashley walked up to him, put her finger in his face and started yelling at him about...

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by amy m. of Columbia, Tennessee written to Applebee's International, Inc. Posted Sun July 27, 2014 6:27 pm
1 replies, Last Updated: Sun July 27, 2014 6:53 pm


G d f

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Customer for a Day
by Charles T. of Bakersfield, California written to T-Mobile USA, Inc. Posted Sun July 27, 2014 3:31 pm
1 replies, Last Updated: Sun July 27, 2014 4:38 pm

I was looking to move to a new provider. Decided to give t-mobile a try. I ordered a LG Optimus L90 and service from their web site... 2 weeks later the phone finally arrives. Following the instruction I put in the SIM card and battery and snap the back on. I push the power button and it starts to boot up. After about 30 seconds the screen goes blank. I assume it's still booting. Then I notice...

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You have a facility that presents with a real fire danger
by Johnny K. of Elk Grove, California written to Greyhound Lines, Inc. Posted Sat July 26, 2014 2:36 pm
2 replies, Last Updated: Sun July 27, 2014 6:55 pm

I am near your terminal in Sacramento, CA (420 Richards Blvd) and I think you may also own the land right next to where the terminal is off of Sierra Pacific. The problem is that the vacant lot is overgrown with dry brush and is a fire hazard. Adding to the fire danger is the fact that Sacramento Police department has a motorpool right across the street with a large above ground fuel tank, and...

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Your Staff Turned Me Away from the Gate, Made Me Miss My Flight
by Victoria S. of Chicago, Illinois written to Frontier Airlines Posted Fri July 25, 2014 8:08 pm
5 replies, Last Updated: Mon July 28, 2014 7:48 am

I live 1 1/2 hour from Wilmington, DE where the flight departed. Traffic was horrendous and I arrived 35 minutes before the flight instead of an hour as planned. Wilmington is a single runway airport with only one gate, so it's not a lengthy process to get through security. I checked in for the flight online 24 hours in advance, but I did not print out my boarding pass before I arrived at the...

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by ROBERT C. of BALLWIN, Missouri written to Hilton Hotels Posted Fri July 25, 2014 6:36 pm
5 replies, Last Updated: Mon July 28, 2014 1:42 pm

On June 30 th we checked into the hilton in Tinley park IL.We werw there for my MOMs wake and funeral. That night we had a bad storm and the hotel lost power about 11 pm. At 5 in the morning the fire alarm went off[thank the lord no fire].On the next morning we got ready for the wake no lights or a/c.When we left we checked at the desk and they said they did not know when the power would be back...

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Application process for Credit.
by Robert F. of Katy, Texas written to Citibank N A Posted Fri July 25, 2014 2:56 pm
2 replies, Last Updated: Sat July 26, 2014 10:02 am

I am trying to apply for a Citi Simplicity Card. My Experian credit file is currently frozen due to inaccurate data, I have spoken with 2 reps, and both refused to pull Equifax, I know multiple people who have been approved with Citi using EQ as the credit bureau, why is this so difficult for me?

Pull equifax to review my credit application.

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Excellent Customer Service in the Livermore, CA Store
by Donna A. of Patterson, California written to Les Schwab Tire Centers Posted Fri July 25, 2014 1:55 pm

I have a co-worker that is new to the area and ran over a nail on the way to work one day. He asked me if I knew of any good tire companies in Livermore, CA and I told him that my husband and I always go to Les Schwab. Later that day, he went by the Livermore store and they fixed his tire, for free! He told me about it and said that he couldn't comprehend what was being said when they told him...

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Still Waiting
by Robert M. of Conyers, Georgia written to Harley Davidson Posted Thu July 24, 2014 10:19 pm
3 replies, Last Updated: Fri July 25, 2014 11:07 am

Last Sunday, July 20, I went to Killer Creek Harley Davidson in Alpharetta , GA, to look at a bike I saw online. I had spoken with Gary at the site July 19th and set up a meet on 07/20. I liked the bike (2003 Fatboy anniversary edition)and wanted to purchase, so I paid $500.00 down to hold the bike for financing. I specified I had #1000 down and wanted payments around $250 monthly. Gary assured...

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Stereo unsatisfied customer
by Robert C. of cottonwood, California written to Pioneer North America, Inc. Posted Thu July 24, 2014 2:49 am
7 replies, Last Updated: Mon July 28, 2014 3:01 pm


In april 2014 i purchased a pioneer car stereo from a local wal mart on July 23 ,2014 it just quit working I tried to return it to the store they put it off on the manufacturer i called the manufacturer and wad told the wannanty id up confused being it was only four months old i notice msnufactuer date wasJuly 2013 wow pioneer way to screw the consumer I for this...

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Professionally Packaged or its not our problem! New motto
by steven s. of Los Angeles, California written to Federal Express Corporation Posted Wed July 23, 2014 3:34 pm
1 replies, Last Updated: Thu July 24, 2014 7:44 am

I purchased an item on ebay. It was sensitive photo equipment which was packaged properly i.e. with foam etc. The shipper knew what they were doing. When the item arrived the box was pretty much destroyed. It looked like it had been run over. Amazingly most of the items inside were ok, except some of the more delicate items. My thought was no problem, fedex will reimburse me for the damage....

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Damaged Item, Poor Shipping Service, Awful Experience
by David G. of Miami, Florida written to Wal-Mart Posted Wed July 23, 2014 3:04 pm
2 replies, Last Updated: Mon July 28, 2014 11:27 am

This entire order has been a tremendous disaster and headache for me. With my brother working at Wal-Mart Corporate in Bentonville, I always valued Wal-Mart in high regard. After this order I am completely disappointed.

I ordered this item to replace the previous bistro set I bought from Wal-Mart that had rusted completely. I first tried contacting you about any warranty on the excessive rust...

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Data caps.
by Rachel B. of Marietta , Georgia written to Comcast Corporation Posted Wed July 23, 2014 12:40 pm
1 replies, Last Updated: Wed July 23, 2014 2:20 pm

Comcast recently instituted data caps on my service.

The caps are at 300gb/month.

This is blatant discrimination against regular users of Netflix and Hulu, and a way to try to greedily grab as much money as possible from those who choose not to subscribe to Comcast's TV service.

I am cancelling. Comcast, you don't get to cap my data. Your service is awful as is and I will not pay you...

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Short sighted policy.
by Lynnette H. of Youngstown, Ohio written to Verizon Wireless (Cell Phones) Posted Wed July 23, 2014 9:36 am
12 replies, Last Updated: Mon July 28, 2014 9:37 pm

Have been a customer since December 1997. I have currently three devices on my bill. I am 185 dollars past due. My phone is not fully functional and I am out of contract for that phone. I went into your Boardman store to purchase another phone cash. ( I need it for work) and was told I could not be sold a phone until I paid my past due bill. As soon as my grandaughter's phone is out of...

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Unpleasant stay at Marriott Courtyard, Manhattan Beach
by SeungKyo S. of Sausalito, California written to Marriott International Posted Tue July 22, 2014 10:52 pm
5 replies, Last Updated: Fri July 25, 2014 11:59 pm

On January 27 to February 6, 2014, my colleagues and I stayed at Marriott Courtyard in Manhattan Beach, California. I had a very unpleasant experience during the stay.

First of all, after the room had been made, we found that one of my colleague's earrings were missing from the room. My colleague had clearly asked for the room not to be made.

Secondly, during my stay, the bathroom was...

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