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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. What Can You Do for Us as President, John McCain?
  6. Children not wanted at Kaufmann's
  7. Suggestion Box Update
  8. Kissing at the Chili's
  9. Return Policy Will Cost Target Millions
  10. My Son is Also a Customer, Barnes & Noble
  11. Movies at the Hilton
  12. Amazon.com sells pornography
  13. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  14. 3 yr old injured
  15. The CDC is wrong....would you want my blood?
  16. Removal of Emily Gillete from Delta Flight 6160
  17. Turned away on Christmas Day by Blockbuster
  18. Inconsiderate Wait Staff
  19. MERRY CHRISTMAS at Target is a dirty word!
  20. BILL MAHER, FIRED
  21. David Letterman is Not a Gentleman!
  22. Target's Refusal to Issue a Credit
  23. Rip Off Pizza Joint and only Average Pizza
  24. Kicking Off An Autistic Child Is Bad Business, American Airlines
  25. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.




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Annoyed Customer who couldn't use my credit card
by jim s. of cincinnati, Ohio written to Restoration Hardware Inc Posted Tue September 19, 2017 1:50 pm
2 replies, Last Updated: Tue September 19, 2017 7:06 pm

Went to to Restoration Store to buy a gift card. I wanted to charge the amount on my credit card. The employee said she could only take cash. I didn't have any money with me except my credit card. I find this hard to believe this day and age that you can't purchase a gift card with a credit card. I was annoyed that I wasn't able to purchase this gift card. I decided to purchase a gift card...

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Refills needed
by . of , written to Seen On TV, Inc. Posted Tue September 19, 2017 12:00 pm

I love the product but it is too difficult to find additional supplies. I need refill cord and locks. Please help me.

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SERVICE THAT WAS CANCELLED JUNE 14TH AND WE ARE BILLED EVERY MONTH FOR ADDITION CHARGES.
by John C. of Puyallup , Washington written to DirecTV, Inc. Posted Tue September 19, 2017 12:00 pm

We cancelled our Direct TV Service on June 14,2017. We are getting bills each Month. We have made a total of 10 calls into Direct TV about this account number 10546176. We have been told that the charges will be removed and they have not been removed. Each month the bill continues to go up and we do not even have the service anymore. We requested boxes to ship back our equipment and it took weeks...

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Unhappy Staples Reward Customer
by James P. of Philadelphia, Pennsylvania written to Staples Posted Tue September 19, 2017 12:00 pm
1 replies, Last Updated: Tue September 19, 2017 5:01 pm

I received a Staples Reward coupon through my e-mail. The coupon # was . I went to my nearest store and purchase items. The coupon was for $5.00 of $10.00 purchase of School Supplies. When my items were rang up and the sales associates scanned the item I was informed that the items were on sales. I said the coupon does not indicate that sales items were excluded.
She told me that the computer...

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Question
by . of , Posted Tue September 19, 2017 12:00 pm

Why price of iphone X is so expensive ?

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Defective can of Right Guard deodorant
by . of , written to Gillette Posted Tue September 19, 2017 12:00 pm

One of the cans of the two-pack I purchased was missing the spray nozzle. I tried to use the nozzle from the empty can but it didn't fit. I tried to force it on but it wouldn't stay. When I tried to use it the top of the can filled around the loose nozzle and dripped out. I have used Right Guard deodorant since I can remember and have been very satisfied with the product and packaging until now....

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OUI Yogurt Rocks!
by Mark S. of Groveport, Ohio written to General Mills Posted Tue September 19, 2017 3:43 am

I am writing to inform you of my liking of your Yoplait OUI yogurt.

I was hesitant of buying a jar of it due to the price point difference of other yogurt, but curiosity got the better of me.

Wow! I am very impressed and blown away by this product, it is like nothing else currently on the market.

When it comes to my future purchases, Oikos is going to loose out on future sales.

To all...

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Service needed before it should have been
by Lauren G. of Denham Springs, Louisiana written to GMC Posted Mon September 18, 2017 10:40 am
3 replies, Last Updated: Tue September 19, 2017 8:49 am

I purchased my 2016 Chevy Tahoe in November 2015. In less than 2 years of having it, I have had to bring the vehicle in for service engine indicator. When I brought it in the dealership tells me that I have to get my fuel injectors replaced because not some but all are about to fail. How does the vehicle advertised to have the mechanics of sifting through fuel and providing you with the best...

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Management & Waiting Time
by . of , written to T.G.I Friday's Posted Sat September 16, 2017 12:00 pm
1 replies, Last Updated: Sun September 17, 2017 8:50 am

Once, I ordered food and also showed the waitress the code for free appetizer. Later on, someone else came in to tell me that the appetizer will be serve but I need to show him again the code.

The second and LAST TIME, my son went there with friends. They were waiting to be seated for about 10-15 minutes and a couple came in and they got seated right away.

THIS IS THE MOST RUDE PLACE. I...

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Taking advantage of hurricane victims
by David G. of Miami, Florida written to Avis Rent A Car Posted Sat September 16, 2017 8:56 am
1 replies, Last Updated: Sat September 16, 2017 12:17 pm

Your company is disgusting, taking advantage of hurricane victims. I have been in touch with you by email and phone all week. Each time you said don't worry that the location is still closed, once it opens you will make sure I don't have a huge financial burden because you are closed. I went to the estero location twice yesterday, which you said is open. They were not. I ended up returning to...

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"Name Caller ID" is not working properly
by a b. of Boston, Massachusetts written to ooma Posted Fri September 15, 2017 11:13 pm
1 replies, Last Updated: Fri September 15, 2017 11:25 pm

Ooma's "Name Caller ID" is messed up.

For example, my hospital"Camino Medical Group" aka PAMF calls me - their number is 408 730 4360, but it displays a name of "Vandevort Kurt" instead of their business name. This is typical of many other numbers.

I would like them to fix this.

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move from dish
by temple r. of Durant, Oklahoma written to DishDirect, Inc. Posted Fri September 15, 2017 3:34 pm

We moved as of 7/1. They put bill on HOLD. for $3 a month. On August 18th after calling in for service the end of conversation sd only tv in area where we moved to. I canceled install and cancelled Dish.
I continue to get billed Today told it was turned on. Problem being never had installed at new home.

I waited on phone 15 mins to straighten out. The agent argued with me saying it...

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AT&T refuses to honor the account credit they promised due to misinformation
by Jeremy K. of Tomball, Texas written to AT&T Mobility (Wireless) Posted Fri September 15, 2017 2:45 pm

To Whom it May Concern,

On June 30, 2017 my wife and I opened a new account with AT&T at the corporate store in Conroe, Texas. I told the store representative that I would need to apply a corporate discount to the account. He acknowledged that and continued with the account setup.

On July 15, I called to verify that my corporate discount was applied to the account. On that call I was...

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Please Give Me A Chance!
by Robneith D. of miami, Florida written to Citibank N A Posted Thu September 14, 2017 10:10 pm
1 replies, Last Updated: Fri September 15, 2017 10:26 am

I applied for a simplicity card and got denied for the reason of too many injuries. I tried to recon and had no luck. I was financing a car and therefore got hit with a ton of inquiries but they didn't care to listen. Whats the point of having a decent score if you can not get the cards when you need them?

I would like them to review my case and give me a chance even if its with a reduced...

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Please take my money
by John M. of Cedar Park, Texas written to enterprise auto rental Posted Thu September 14, 2017 2:10 am
2 replies, Last Updated: Thu September 14, 2017 8:46 am

my car was damaged. Farmers Insurance reserved me a car for 8 days and would pay Enterprise directly. Now since my wife only had a debit card we were treated like second class citizens. We were told to bring pay check stubs a bill sent to my house such as water, we did and my wife had to go to work so she left me with her card no sooner had she left than the manager told me I could not sign for...

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Sears Kenmore Elite Dryer
by Barbara W. of Hilton Head Island, South Carolina written to Sears, Roebuck & Co. Posted Wed September 13, 2017 11:40 am
2 replies, Last Updated: Wed September 13, 2017 2:40 pm

In 2014 I purchased a Kenmore Elite Refrigerator, Stove, Microwave, and Washer/Dryer. I had occasional problems with the dryer snagging clothes where the vent inserts into the rim of the dryer. I didn't think too much of it at first, but when it recently damaged a new pillow sham and set of sheets, I began calling Sears. I was advised to try cleaning the vent, and purchased a set of brushes to...

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Awful Customer Service and Product Issues
by Gabriella K. of Hamilton, New Jersey written to The Children's Place Retail Stores, Inc. Posted Wed September 13, 2017 10:54 am

Dear Jane Elfers and Ezra Dabah,

I am writing you today to make you aware of a situation within your company in regards to a specific item that you sell.

On your website, you sell extended sizes in the Boys PLACE Sport Lined Wind pant. The item number online is 2084044_01 or as listed on my order form 2084174. I placed an order for 6 of these pants in two different sized all in SLIM. ...

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awful customer service
by Jessica F. of Matawan, New Jersey written to Verizon Local Telephone (and FIOS) Posted Tue September 12, 2017 3:28 pm

We have Verizon FIOS at my job. After corresponding with a representative and stating and confirming which FIOS account to close - she closed the wrong one. She admitted to the mistake but there is no sense of urgency or empathy in their support team to help their customers. One rep tells you different information from another rep. No one is on the same page or seems to communicate regardless of...

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Price Gouging in Savannah in wake of Hurricane Irma
by Troy A. of Trophy Club, Texas written to Marriott International Posted Tue September 12, 2017 2:18 pm
3 replies, Last Updated: Tue September 12, 2017 10:43 pm

My oldest daughter is to be a freshman at Savannah College of Art and Design SCAD in Savannah, GA. Due to the affects of hurricane Irma the move in date was delayed a week and 3 days and is now scheduled for Saturday, September 16th. As a result we have we have had to cancel and rebook our hotel reservation 3 times but have done so within the accepted cancellation window each time. I am a Gold...

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Disgraceful customer service and pathetic understanding of the product
by Nick J. of Ridgefield, Connecticut written to Sears, Roebuck & Co. Posted Tue September 12, 2017 12:40 pm

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So now I am at another carrier "HOW BOUT THAT!!!" Can you hear me now?
by Donnie T. of Madisonville, Kentucky written to Verizon Wireless (Cell Phones) Posted Tue September 12, 2017 12:09 pm

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DEDICATION OF FUJITSU CUSTOMER SERVICE
by ALLEN G. of LIVINGSTON, New Jersey written to Fujitsu America Inc Posted Tue September 12, 2017 8:18 am

I PURCHASED MY FUJITSU 6130 IN 2009. IT FUNCTIONED FOR MANY YEARS WITH ONE EXCEPTION CORRECTED BY THEIR CUSTOMER SERVICE. RECENTLY THE HARD DRIVE CRASHED ON THE COMPUTER CONNECTED TO THE FUJITSU. ISHMAEL,THEIR CUSTOMER SERVICE REP WAS CONTACTED. HE SPENT 2 HOURS OF OVER TIME AND REINSTALLED THE SCAN PROGRAM SUCCESSFULLY. MY BROTHER IN LAW HELPED ME AND STATED HE WILL STRONGLY CONSIDER PURCHASING...

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Premium increase with vague explanation
by robert t. of pembroke pines, Florida written to Government Employees Insurance Company (GEICO) Posted Mon September 11, 2017 12:00 pm
1 replies, Last Updated: Thu September 14, 2017 12:15 pm


I have been a Geico customer for a few years. I have never filed a claim and recently my premium went up by almost $1000. I've called customer service to inquire why such a drastic increase and on two occasions I've been told different reasons: I had a red light on Nov 2014, I had two tickets on December 2016 for seatbelt and not having my registration card. Today I was told that the reason was...

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Nener travel with this cruise line
by . of , written to Carnival Corporation Posted Mon September 11, 2017 12:00 pm

I called carnival many times all the the operators were rude because i booked this online. I have booked to fly in miami 10/19 and cruise on 10/22 to Caribbean only to find out Hurricane irma destroyed everything and every island we were suppose to go. Carnival doesnt care they still will sail to islands with floods and no electricity. air line has given me a refund the hotel in miami gave me...

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Poor quality control/large bone fragments
by Ashleigh F. of Hartland, Wisconsin written to Jimmy Dean Posted Sun September 10, 2017 12:00 pm
3 replies, Last Updated: Tue September 12, 2017 2:17 pm

My 10-year old was eating a sausage and pancame on a stick product, and spit out a large bone fragment. We had his teeth checked to ensure it wasn't a piece of tooth; it wasn't. He proceeds to tell me this isn't the first time he has bit down and hit a chunk of bone from the sausage. We will be removing these products from our home as I can't afford to incur dental bills should any of my children...

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