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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. What Can You Do for Us as President, John McCain?
  6. Children not wanted at Kaufmann's
  7. Suggestion Box Update
  8. Kissing at the Chili's
  9. Return Policy Will Cost Target Millions
  10. My Son is Also a Customer, Barnes & Noble
  11. Movies at the Hilton
  12. Amazon.com sells pornography
  13. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  14. 3 yr old injured
  15. The CDC is wrong....would you want my blood?
  16. Removal of Emily Gillete from Delta Flight 6160
  17. Turned away on Christmas Day by Blockbuster
  18. Inconsiderate Wait Staff
  19. MERRY CHRISTMAS at Target is a dirty word!
  21. David Letterman is Not a Gentleman!
  22. Target's Refusal to Issue a Credit
  23. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  24. Rip Off Pizza Joint and only Average Pizza
  25. Kicking Off An Autistic Child Is Bad Business, American Airlines


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by Terri S. of Boca Raton, Florida written to Square Trade Posted Thu July 27, 2017 10:28 am

My sister purchased a mouse & keyboard one year ago in a Staples store in Queens, New York. Up until one month ago, they were working perfectly fine. Unfortunately, something happened & the mouse no longer works. My sister has a 2-year warranty & the 2nd year, with SquareTrade, began on July 10, 2017. I made several calls on my sister's behalf to try & figure out what the best...

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Husband got sick
by Tamara F. of Hempstead, Texas written to Hormel Foods Posted Wed July 26, 2017 8:36 am
2 replies, Last Updated: Wed July 26, 2017 6:10 pm

My husband has been eating Dinty Moore Beef Stew all his life (I do not). He loved it, until this week, he ate some for his lunch at work and ever since has been home sick. The first day, achy and hurting with a stomach ache and gurgle. Next night and today diarrhea and general sickness. We are pretty sure it was the Dinty Moore because he had nothing else that day.

If anyone else has gotten...

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Renewal Fees Deduction Automatic Without Approval
by Mary Ellen S. of Richmond, Texas written to Classmates.com Posted Tue July 25, 2017 11:39 pm

I joined with Classmates.com website for the year 2016 @$48.00 only.During the year of 2016, noticed that I could only view my classmates if I upgraded 17 persons at $2.50 a month. Customer Service was never a person therefore I tried cancelling my account and sent an email. June 17,2017, I received $48.00 on my credit card. Finally after my bank contacted them, found out Classmates.com is...

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cash back fee
by Barbara D. of Poplarville, Mississippi written to Family Dollar Stores Posted Tue July 25, 2017 8:12 pm

Never in all these years has anyone every charged me a "cash-back fee". I did not see a notice of this charge at the store and was not informed by staff. I will go across the street to Publix next time, screw you guys. The reason most people shop at your stores is lack of money.

I would like a refund of a $1.60

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Improvements/training for Customer Service agents | Automated Reminders
by Marilyn S. of Kansas City, Missouri written to Tracfone Wireless, Inc Posted Tue July 25, 2017 3:14 pm

Trafone Customer Service needs improvement & retraining. Consider giving agents authority to add limited minutes in response to concerns; update your automated service informing customers promo codes are good only 1x/yr as I was told after-the-fact.

Yesterday (7/24/17) in response to a Tracfone text message that included a promo code, I added time/days/promo. I got a text message back...

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Kraft miracle whip
by . of , written to Kraft Foods, Inc. Posted Tue July 25, 2017 12:00 pm

Hello Kraft ;,
Why change such a good thing..?;the deliciousness, the texture, that special tangy goodness is now MISSING from our favourite miracle whip!!
There is no face on here to express my disappointment.... so I am expressing it in words....SOO. DISAPPOINTING ...Kraft !!! Come ON, your original recipe was a proven success...Why change such a good thing?
The complaints I read...

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Angry customer
by Kylan D. of Boiling Springs , South Carolina written to Walmart Posted Tue July 25, 2017 12:00 pm
1 replies, Last Updated: Wed July 26, 2017 6:15 pm

I went to the Boiling Springs, SC store tonight to get some mouthwash and soap. I proceed to the mouth wash isle but on the way to the mouth wash isle. I see the scrubber associate as a "island" of space blocked off so common sense tells me to go a different direction . I go the different direction I run into another associate they ask what I was trying to get to I said the mouth wash. They said...

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Worst Customer Service
by Odette V. of Guatemala, New York written to Amazon.com, Inc. Posted Tue July 25, 2017 12:12 am
1 replies, Last Updated: Wed July 26, 2017 1:42 pm

On May 20, I ordered a book called Star and Marco's Guide to Mastering Every Dimension that should be delivered by July 1. So, I sent an e-mail in order to know what was the problem. Unfortunately, they didn't even try to resolve it.

I would like to receive the product which I already paid on July 28. It doesn't matter what happened at least they must informed me about it.

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Poor, Poor Performance
by Kevin F. of Bedfordshire , Alabama written to Sheraton Hotel / New York Posted Mon July 24, 2017 2:53 pm

2 July to 7 July 2017. Rooms # 4238 - 4225

After corresponding via email and the telephone on numerous occasions explaining the reason for our stay in New York ( My wife's fiftieth and my sons eighteenth birthdays) and your particular hotel for its location and then spending a hard earned 174,000 SPG points for this pleasure and only to receive a patronising receptionist on the phone telling...

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Rooservelt Field location
by Marci S. of North Bellmore, New York written to Johnny Rockets Group, Inc. Posted Mon July 24, 2017 2:09 pm

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Annoyed and spreading the word
by Chris K. of Land O Lakes, Florida written to Mcguires beautiful outdoors Posted Mon July 24, 2017 1:37 pm

After months of complainine about their lousy service, when they did show up.

I decided not to renew and are still waiting on my keys to be returned to me.

Return both keys that were given to them

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Annoyed and yelling anybody who will listen
by Chris K. of Land O Lakes, Florida written to Mcguires beautiful outdoors Posted Mon July 24, 2017 12:00 pm

After months of complainine about their lousy service, when they did show up.

I decided not to renew and are still waiting on my keys to be returned to me.

Return both keys that were given to them

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Reservation for Chris R
by Michael R. of Alpharetta, Georgia written to Airbnb Posted Mon July 24, 2017 12:00 pm
3 replies, Last Updated: Wed July 26, 2017 2:19 am

My son, with my permission, used my AMEX to charge a reservation with Airbnb. The apartment was listed as pet friendly. Prior to check in the host raised concerns about dog including possible superintendent intervention which left son uneasy. He then cancelled the reservation .Beginning on July 13 my son and I have had 18 phone conversation with Airbnb customer support. In the first ones Airbnb...

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Re: 70,000 Starwood points that I'm owed
by Darnell P. of Las Vegas, Nevada written to American Express Credit Cards Posted Mon July 24, 2017 1:30 am

On April 2nd I applied through American Express for the Starwood Preferred Guest personal credit card as well as the Starwood Preferred Guest business card. I was approved for both credit cards. Each credit card had a PUBLICLY advertised offer of 35,000 Starwood points. This was not a targeted offer, it was available to anyone and everyone who applied for the credit cards.

For the personal...

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Fraudulent and deceptive practice and high prices
by sherry r. of rockville centre, New York written to CVS Posted Sun July 23, 2017 10:54 pm

Visited to buy items using my 25% off coupon that is not good on sale items. Each item I wanted I was told were on sale. In one case the sale was buy one get 50%off the second. I was not buying a second. I wanted to buy one and was paying full price but they said that it is excluded, the next item they said was on sale. There were no signs at all for this product but they insisted.

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Poor service at Dish
by Joseph C. of Culpeper, Virginia written to Dish Network (Echo Star) Posted Sun July 23, 2017 7:53 pm

I became a dish customer 2 months ago. The system has not worked for more than 1 day without resetting or unpluging. They came out three times and it still has the same problems. I call today 7/23/17 and told them to cancel the service, was told there would be a 600.00 early termination fee. I am not going to pay for a service that has not worked since it was installed.

Cancel, (this was...

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Selling of Defective/Rejected Items
by Lisa C. of Naples, Florida written to Amazon.com, Inc. Posted Sun July 23, 2017 6:54 pm

I have ordered 5 items in July and had to return 3 items, because of damage. It seems items on Amazon (especially furniture type items) are being sold to customers as new, but in fact are rejects and/or damaged goods. This has been a big waste of my time and money to order, receive the product, opening it with expectations of putting it together or begin the assembly---to having to repackage...

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express deal gone wrong
by joseph G. of oswego, Illinois written to Priceline.com Posted Sat July 22, 2017 11:16 pm

Pricelines customer service was always fine until I had a issue and needed to talk to someone. We booked a hotel using express deals as we had in the past for many stays and have always had no issues. But after we booked we found out what hotel it was( Howard Johnson lake front park Kissimmee) my wife looked at a lot of reviews and saw a lot of negative stuff, but the big issue was some reviews...

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Horrible Mold Smell In My Top Load Samsung Washing Machine and Samsung Won't Do Anything About It
by Jodi B. of Chapel Hill, North Carolina written to Samsung Electronics America, Inc. Posted Sat July 22, 2017 2:06 pm
2 replies, Last Updated: Mon July 24, 2017 3:50 pm

I bought a top of the line Samsung washing machine. It was over $800. It worked fine. Once I heard about the recall I checked and it said my machine was not affected. I specifically purchased a top load machine so that I would not get a mold smell. I know very well about the front loader. My machine started to smell. I called Samsung. They told me about cleaning it. I was not told by the...

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Need help fixing an overall terrible experience
by Dennis P. of Carlisle, Pennsylvania written to Home Depot, Inc. Posted Fri July 21, 2017 11:00 pm
1 replies, Last Updated: Mon July 24, 2017 12:14 am

I bought my LG washer and dryer set on 19 Jan 2015. It has been a 2nd rate experience ever since. To begin, the washer was mishandled with delivery. I don't want to say it was "dropped" from the delivery truck, but it definitely had a very hard landing on my street as it was pulled off. The unit was also received multiple scratches sometime during the delivery and installation...

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Refund request
by Paul S. of Westland, Michigan written to Carnival Corporation Posted Fri July 21, 2017 12:47 pm
2 replies, Last Updated: Sat July 22, 2017 1:32 pm

My wife and I recently scheduled a Carnival Cruise for September (2nd-6th). However, we only learned the other day that our six year-old son - who has been recently suffering from twitching and other involutary physical actions - will have to see a neurologist.

As a result, the unknown caused to cancel our cruise.

We were told that Carnival will allow up to a year to use the cruise, but I...

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change back
by . of , written to Kraft Foods, Inc. Posted Fri July 21, 2017 12:00 pm

Change back to the original miracle whip

Change back

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Perkins Bakery at 4201 78th St, Mpls, MN 55435
by Eva P. of Eden Prairie, Minnesota written to Perkins Restaurant and Bakery Posted Fri July 21, 2017 8:24 am

At 6:22am this morning, I just went to buy 1 muffin. The woman at the bakery register, never greeted, never thanked me for my order, nor did she even say "have a nice day". Nothing, and this is EXTREMELY poor customer service. If she is racist, she needs to get over her ignorant self and separate personal from business.

Provide decent customer service training to their...

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FOX Sports Cannot / Does Not know how to show complete races
by Dale W T. of Marietta, Georgia written to Fox Sports International Posted Thu July 20, 2017 10:40 pm

Thank YOU for ruining the NASCAR Truck Race from Eldora. With the programming jumping from FS1 to FS2 (which, ironically our Comcast provider does not have) to FOX Business Network which on our guide did not have the correct length, I missed Stage 3 on FBN. No issue, I had it recording on replay of FS1. OOPS, saw up to Laps 142. However, the FS1 Scroll ruined that for me by telling me in...

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Ultra Vivid
by Brenda B. of Elizabethtown, Pennsylvania written to Reckitt Benckiser, Inc. Posted Thu July 20, 2017 9:42 pm
1 replies, Last Updated: Thu July 20, 2017 10:38 pm

Bring back Ultra Vivid. I can no longer find it in the stores. Then my aunt told me that it is no longer available. Why? It is the best product ever to get out stains. I have been nursing the bottle I presently have, but I need more! I should have stocked up when I had the chance. If there is any available anywhere, please advise me as to where I can buy it. Help, I don't want to go back to...

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