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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. $3000 worth of merchandise lost because of USPS
  3. Cold hard pizza never delivered
  4. Suggestion Box Update
  5. Regarding the Members of Planet Feedback
  6. The Suggestion Box
  7. Loyal Customer nothing in return
  8. Unprofessional Behavior by Mail Carrier
  9. What Can You Do for Us as President, John McCain?
  10. Bad account from EBAY
  11. Children not wanted at Kaufmann's
  12. Suggestion Box Update
  13. Food was delicious but service left a bad taste in our mouth-Brick NJ
  14. Kissing at the Chili's
  15. He snatched my money and I am pissed
  16. Fixing Customer Loan Relationships
  17. Return Policy Will Cost Target Millions
  18. My Son is Also a Customer, Barnes & Noble
  19. Premium Triple Cleaned Pork Chitterlings
  20. Worst service I've had and felt like I was thief stealing from them when all I wanted was the deal I showed them at the window.
  21. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  22. Store Manager Called My Son BUCKWHEAT
  23. why have you stopped displaying our U.S.flag?
  24. Complaint about a commercial
  25. Lack of Customer Service


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NYSC "Manager" never avail to cancel my membership
by BRIAN S. of Ewing, New Jersey written to New York Sports Club Posted Fri March 27, 2015 10:19 am

I joined the NYSC in Springfield, New Jersey on 12/31/2014. The gym's bathrooms were disgusting and I felt uncomofortable using the facilities. The WiFi in the gym wasn't functioning. I visited the club 2-3 times and decided that it wasn't for me. At the end of February I called the gym to cancel my membership. It wasn't cancelled and I was billed for another month, I telephoned the gym an...

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Very Satisfied Customer!
by Mary H. of Allendale, New Jersey written to P.F. Chang's China Bistro, Inc. Posted Thu March 26, 2015 12:44 am

I was, and still am, very satisfied with the service I received that weekend because the waiter approached me quickly and got my food in a timely manner, all while being extra friendly with me. She told me to go to the bar to wait until my order was ready and the bartender even got me a glass of water for my five-minute wait and talked to me. It was the extra, over the top and beyond kindness...

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Dissatisfied with Service
by Mary H. of Allendale, New Jersey written to Bravo! Italian Restaurants Posted Thu March 26, 2015 12:36 am

I was dissatisfied with Bravo's service because when I called in my order, someone on your staff said it would take twenty minutes and it took almost triple the amount of time. I got to the restaurant within fifteen minutes from when I called and told the hostesses that I was there and she said that my food would be right out. Over forty minutes later it wasn't, so I went up to your hostesses and...

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unaccompanied minor on flight that unexpectedly landed in another city
by Betsy C. of New York, New York written to Delta Air Lines Posted Wed March 25, 2015 9:30 pm
4 replies, Last Updated: Thu March 26, 2015 1:39 pm

I sent an unaccompanied minor on a flight today, 1547, PBI to LGA. The flight landed unexpectedly in Savannah. No one called to notify me.

Change their policies. If a child is flying alone, the parent should be called if there is any irregularity.

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Numerous complaints
by jeremy n. of Asheville, North Carolina written to Hardee's Posted Wed March 25, 2015 3:31 pm
1 replies, Last Updated: Thu March 26, 2015 10:46 am

On the evening of Saturday, March 21, I visited the drive-thru at the Hardee's at New Market in Boone,NC.I was too upset to call immediately. My wait time was well over 10 minutes, even though there was only 1 person in front of me. I have several complaints.First, i was encouraged to add an additional hot dog to my order, but was given the wrong price on the larger order. When i received my...

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Water Leak
by Ron E. of Harvest, Alabama written to Forest River, Inc. Posted Wed March 25, 2015 10:03 am
4 replies, Last Updated: Fri March 27, 2015 9:10 am

We bought a Georgetown RV from Forest River in 2013. The RV was filled with one issue after another the 1st year out, broken refrigerator, leaking shower, faulty drawers. The real kicker was that Forest River never had the front end of the RV aligned. We ruined a the front tires driving from Alabama to Massachusetts. Forest River eventually paid for a front end alignment but refused to buy new...

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Exceptional Phone Customer Service from Hale
by cassaundra r. of albuquerque, New Mexico written to Expedia, Inc. Posted Tue March 24, 2015 1:07 pm
1 replies, Last Updated: Wed March 25, 2015 5:28 pm

On 3/24/2015 I had to contact Expedia customer service regarding a hotel I had booked. I need to change to another hotel and I wanted to try and reuse the coupon that I applied to the first hotel booking. I usually hate calling anyone's customer service, but I have yet to have an issue when calling Expedia. I had the great pleasure of speaking with a wonderful customer service rep by the name...

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by Ann S. of Butler, New Hampshire written to Pamela's Diner Posted Mon March 23, 2015 5:26 pm
1 replies, Last Updated: Mon March 23, 2015 8:16 pm

To whom it may concern,

This letter is in response to the excellent experience my family and I had with your diner. Everything about our dining experience exceeded our expectations. We had been to your other restaurant locations; however, this was our first time dining at the Millvale location.

It was a Saturday morning so naturally the restaurant was fairly crowded, which was a worry...

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by Ann S. of Butler, New Hampshire written to Panera Bread Company Posted Mon March 23, 2015 5:17 pm
4 replies, Last Updated: Wed March 25, 2015 8:13 am

To whom it may concern,

I am writing to you regarding my visit to your location on Sunday, February 15, 2015. It was a very cold morning but we still dealt with the cold to get to your location. The line was also quite long, considering it was a Sunday morning. At the time of my visit I ordered a bakerís dozen of bagels. I ordered a variety, all of them to be sliced, and a freezer bag with...

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by Sandra W. of Loma Linda, California written to Sears, Roebuck & Co. Posted Mon March 23, 2015 3:50 pm
2 replies, Last Updated: Tue March 24, 2015 9:20 am

On March 13th, 2015 I went to the Moreno Valley Mall Auto/Vehicle Department to exchange a charger I had purchased 1 week earlier. The Representative was the only employee helping all customers for repairs and/or purchases which resulted in my waiting over 30 minutes.
Upon returning home after my purchase we opened the charger and found it had been used and had rust on it. I attempted to plug it...

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Happy Customer
by Briana S. of Philadelpia, Pennsylvania written to Ritz Carlton Posted Sun March 22, 2015 9:30 pm

Every employee that we came in contact with went above and beyond to ensure that my family and I had the most pleasant experience. Your concierge assisted us in making an itinerary including excellent restaurant recommendations and fun activities for the week. She, along with many others, made our vacation especially memorable.

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Lactose and Intolerant
by Briana S. of Philadelpia, Pennsylvania written to Starbucks Posted Sun March 22, 2015 9:27 pm

When my drink was ready, I noticed the cashier had not written my request for soymilk on my cup. When I asked the barista if he had used soymilk, he answered that he did not, and so I kindly asked him to remake my drink. By his loud sighs and eye rolling, it was quite obvious that he had no interest in assisting me. I also witnessed him and the cashier exchanging looks and whispering as I...

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Great Service at Kuissental
by Caroline L. of Pittsburgh, Pennsylvania written to Kuissential Posted Sun March 22, 2015 6:57 pm
1 replies, Last Updated: Sun March 22, 2015 7:06 pm

In late December I purchased your Two-Speed Juice Extractor from Amazon. I enjoy juices but got tired of paying so much for them on a regular basis. I decided that I wanted to learn to juice for myself but I have never done it before and didnít know what kind of juicer to purchase. So I went to Amazon to compare different juicers and different prices. This is when I came across your product...

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Canceling my subscription
by Caroline L. of Pittsburgh, Pennsylvania written to Sirius Posted Sun March 22, 2015 6:45 pm

Back in November my mother tried to cancel my subscription in my Chevy Cruze because I was returning my lease and therefore did not want to pay for the radio on a car I did not even own anymore. However, she was told that there was no record of a subscription for this car. Since she has other subscriptions for Sirius Radio in other cars she was able to consolidate all the payments onto one bill...

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Misinformed about Contract Termination Fee
by Jennifer C. of Havre de Grace, Maryland written to Comcast Corporation Posted Sun March 22, 2015 2:48 pm
1 replies, Last Updated: Wed March 25, 2015 12:02 pm

Dear Mr. Roberts,

We're loyal Comcast customers and would preferably remain Comcast customers. Based on the poor customer service experience and lack of responsiveness over the past weeks, we a struggling to justify purchasing any ongoing or additional Comcast services. We expect to be treated as valuable customer, who is contributing to the well-being of your company, brand and...

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by Yolanda C. of STREAMWOOD, Illinois written to Macys.com Posted Sun March 22, 2015 2:19 pm

I would like to complaint about the service that Macyís from State st. located on downtown Chicago provides.
I love coming to this place, and bring my family and friends to do their shopping even if it takes us an hour just to get there, and waste money on transportation. My experiences here has always been delightful, but on Thursday from March 19 around 12 o clock, maybe a little bit earlier...

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Today Maje Brennan. Yesterday Marion Browning-Baker
by Kurt E. of Frankfurt, Armed Forces Europe written to Maje Brennan Posted Sat March 21, 2015 6:44 pm
1 replies, Last Updated: Mon March 23, 2015 10:02 am

Just when we thought we saw it all, we didnít. Marion Browning-Baker has changed her legal name to Maje Brennan! And I donít mean her name as Ella Quinn either when writing her trashy romance novels because she still exists as that fictitious person too. Go to Facebook and LinkedIn. No more Marion Browning-Baker existing! But look up Maje Brennan and there she is on both and they are all the...

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by Just L. of Bronx, New York written to Once Upon a Child Posted Fri March 20, 2015 7:45 pm
4 replies, Last Updated: Wed March 25, 2015 3:22 pm

I believe people in this board need a different perspective. Everyone has this place confused as a business that buys clothing. Once Upon a Child is in the business of SELLING clothes. So if they give you half of what you paid for, what do you think they are going to price the items at?

It is a lot easier to buy used clothing from people than convincing people that buying used clothing is the...

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Unethical practices at AT& T retail store
by Carol S. of HIghtstown, New Jersey written to ATT (AT&T Telephone) Posted Fri March 20, 2015 4:38 pm
1 replies, Last Updated: Fri March 20, 2015 5:33 pm

There are two AT&T retail stores in my area. I always preferred going to the one further away (Route 130, Hamilton, NJ) because I felt that the employees were more knowledgeable and helpful than the one closer to my home(Prinnceton-Hightstown Rd, East Windsor, NJ).

Yesterday my Iphone broke and I needed one right away and decided to save myself time and I went to the one in East...

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Visual Voicemail not working
by jeffrey r. of Chicago, Illinois written to Cricket Communications Posted Thu March 19, 2015 1:31 pm

I cannot access Visual Voicemail on my Lumia 925 Windows 8.1 phone. I had Visual Voicemail with ATT before moving to Cricket Wireless. I was assured, before signing up, that there would be no problem using my Lumia 925 with Cricket.

When moving to Cricket Visual Voicemail was replaced by a cassette icon which dials in to the voice mail service. This is the old version of v.m.

I have called...

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Loss of a Shopper
by Joel B. of North Brunswick, New Jersey written to JCPenney Company, Inc. Posted Thu March 19, 2015 11:30 am
3 replies, Last Updated: Mon March 23, 2015 12:09 pm

Your return policy is the worst I have ever encountered. In the past I was able to bring merchandise back that I wasn't satisfied with without a hassle. Now it seems you won't take any merchandise back if worn. That is the worst and most ridiculous return policy I have ever encountered. I purchased Adidas jogging pants and after about a month I am not satisfied with he quality of the...

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complimnet for excellent service
by olga o. of valrico, Florida written to Walmart Posted Thu March 19, 2015 11:04 am


Please convey my appreciation to your staff at Walmart Vision Center. Ralph and Wes, were very knowledgeable and sincerely concerned thatI obtained the best of what I was looking for. My compliments to them for the best pair of glasses I have ever had. Thank you again Wes and Ralph.

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inappropriate content on Google+
by Charles W. of Ann Arbor, Michigan written to Google, Inc. Posted Thu March 19, 2015 1:03 am
1 replies, Last Updated: Tue March 24, 2015 8:22 am

lately, there have been a lot of porn posts and event invites on the home page. Sometimes on a certain event when I try and click "No" it says you don't have access to this event.

I also report the account of the user posting this kind of content, but sometimes new posts show up.

review reported accounts and posts, enforce your policies regarding adult content and ban users who...

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Non-smokers forced to be in Carnival smoking areas
by Michael D. of Austin, Texas written to Carnival Corporation Posted Tue March 17, 2015 11:45 pm
1 replies, Last Updated: Wed March 18, 2015 8:11 am

Recently we took a cruise on the Carnival Triumph. I have been on different ships on Carnival and Princess.
This is the first time the "Future Cruise Desk" was located inside the front of the casino area. The smell of tobacco was overpowering even before you got near the "Future Cruise Desk".
Whoever located the desk inside the casino showed absolutely no consideration for...

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Horrible Customer Service Experience. Hung up on by offshore rep
by Ayanna B. of dallas, Texas written to UPS Posted Tue March 17, 2015 9:42 pm
1 replies, Last Updated: Wed March 18, 2015 10:56 am

I ordered a desk through Amazon that was scheduled for delivery today. UPS dropped off my other packages. All the customer service reps can say are that it is out for delivery. It is after 8:40 at night. The local center does not know where my desk is. No one wants to admit that they have lost it. And to top it all off, the offshore CS rep hung up on me.

Either produce my desk, refund my money...

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