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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. Thanks for LGBTQ Support but Please Protect Children
  6. Bad customer service
  7. What Can You Do for Us as President, John McCain?
  8. Children not wanted at Kaufmann's
  9. Suggestion Box Update
  10. Kissing at the Chili's
  11. Return Policy Will Cost Target Millions
  12. My Son is Also a Customer, Barnes & Noble
  13. Concern
  14. Movies at the Hilton
  15. Is Anyone Listening?
  16. Amazon.com sells pornography
  17. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  18. 3 yr old injured
  19. The CDC is wrong....would you want my blood?
  20. Fed Ex delivered my UHD tv to a non existing address.
  21. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  22. stop calling me!
  23. Turned away on Christmas Day by Blockbuster
  24. Removal of Emily Gillete from Delta Flight 6160
  25. Inconsiderate Wait Staff


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Double posting and withholding my credit because of targets error
by Autumn B. of moreno valley, California written to Target.com Posted Sat July 23, 2016 6:57 pm

I made a purchase online with my Target credit card. Went to the store 6 days later and attempted to use my credit card to make my purchase and it was declined. I called and they said I had no available balance. It said my balance was $828.32 and my limit was $1200 but said I had zero funds available. Makes zero sense. I call the number on my Target credit card, was hung up on twice after the...

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Never Use Super Shuttle
by Debbie S. of Bowie, Maryland written to Super Shuttle Posted Sat July 23, 2016 6:53 pm
1 replies, Last Updated: Sat July 23, 2016 7:12 pm

Refund my trip and my taxi. Also, do not make any commitments you can't or won't keep.

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Poor front of House services.
by B B. of Melbourne , Florida written to Cheddars Posted Sat July 23, 2016 5:12 pm

Walked in and didn't feel welcomed by either hostess
( it's possible one was there to just seat us.) But as first impressions go, after hearing my family say how great Cheddars "is"
I won't be returning. We waited approx 10-15 minutes at our table and after not being greeted by a server or a hostess my husband I walked out. I don't get to go to public outings often, I suffer from 20...

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Watch Repair #3560995
by Lewis P. of Charlotte, North Carolina written to Zales Jewelers Corporation Posted Sat July 23, 2016 3:40 pm

On 14 June 2016, I took my Seiko Watch to Zales Jewelers at Carolina Place in Charlotte and told them the watch had stopped running. It is a watch that runs on light. They told me they would have to send the watch to the manufacturer to be repaired. The Zales attendant gave me a receipt with a repair number and said I would be notified when my watch was returned. It has now been 9 weeks and...

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Why do you sell defective merchandise and not back up paid extended warranties?
by Tony M. of Murrieta, California written to Best Buy Posted Fri July 22, 2016 7:58 pm

We've had several problems with a laptop we've purchased and service we've received.

We have also had problems with your manager at the Murrieta store, David Mitchell.

After 3 defective computers and no support, we want someone from corporate to contact us and offer us a solution that does not involve my son being without his computer. He's in school and needs his computer to maintain his...

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Why do you sell defective merchandise and not back up paid extended warranties?
by Tony M. of Murrieta, California written to Best Buy Posted Fri July 22, 2016 7:37 pm

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by Clement L. of Warwick, Rhode Island written to flagshiptrailways.Busline Posted Fri July 22, 2016 4:37 pm

I've been a sready customer every Sunday for a year, til 7/3/2016. 1st I am multihandicap senior woman, and how I was treated was violated my civil rights, and bullying me, both actions are against the law. According to the law that was passed in 1964 all of your buses are supposed the be wheelchair lifts, not just one bus that a woman in your office told me, which was very rude. Your buses are...

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Bad service bad quality bad everything.
by Savannah K. of Hoover, Alabama written to Hooters of America, Inc. Posted Fri July 22, 2016 4:30 pm
1 replies, Last Updated: Fri July 22, 2016 6:18 pm

Waited 45 minutes for someone to take our drink order. Meanwhile, I asked the hostess twice to get our server to be sent our way. Asked for the manager and wouldn't let me speak to one. Third time I asked for a Manger, didn't get one. Fourth time I went to a server and told her to get our drinks. After 45 minutes we got someone to take our order. Took 1 hour and 20 minutes for the manager to...

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Tea and customer suggestions
by . of , written to Domino's Pizza, Inc. Posted Wed July 20, 2016 12:00 pm
1 replies, Last Updated: Thu July 21, 2016 8:42 pm

Dominos pizza corporate office does not take customers suggestions when I called to ask for them to start having tea.without listening to customers suggestions how can a company please a customer?

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Return of Lost Item
by Alisa R. of Jacksonville, Florida written to Southwest Airlines Posted Wed July 20, 2016 11:22 am
1 replies, Last Updated: Wed July 20, 2016 12:57 pm

My iPhone 6 fell out of my bag at the Denver Southwest gate when I got in line to board on Saturday, 7/16. When I arrived home in Florida, I immediately used "Find my iPhone" and saw that my phone was still at the gate. I filed a lost item report online. I talked to a Southwest rep in Denver Sunday morning who explained the process to me and let me know that the phone would be moved to...

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Reservation changed by LAN Airlines without concent ruining my vacation plans
by Edwin C. of Bronx, New York written to Lan Chile Airlines Posted Tue July 19, 2016 2:57 pm

I made a paid reservation nine months in advance (March 2016) for multi-flight vacation using LAN Airlines and three months later LAN made the unilateral decision to change my direct flight returning to NYC and make it earlier in the day and also with a stop in SAO PAULO and a 3 hour layover in SAO PAULO. Flights were scheduled between November 11th 2016 through November 25th 2016. I called the...

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Honor your warranty
by Andy T. of Keller, Texas written to Monster Constructors Posted Tue July 19, 2016 12:50 pm

I hired Mark and Monster Constructors to finish an outdoor kitchen and install a concrete countertop. Less than 30 days after the countertop was installed and the kitchen finished, the countertop started to turn white with discoloration. The contractor offered a lifetime warranty covering workmanship so I took pictures and followed the warranty process. I did this in Feb 2016. I was told that...

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Dissatisfied customer
by Victoria M. of Southfield, Michigan written to A T & T Posted Tue July 19, 2016 11:50 am

In February 2016 my Credit Union account was compromised and I was given a new account number. I had Auto-pay deductions from my credit union account to pay my cable and Internet Service with AT&T. I contact AT&T with my new account information and made payment via telephone for 3/2016-6/2016. With the understand I would start auto-pay again 2 months later. Every month thereafter I call...

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Rip off GC
by Emanuel C. of Bronx, New York written to straightline builders inc Posted Tue July 19, 2016 12:41 am

Straightline Builders Inc. refuses to pay for services rendered.

We need to get paid.

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In The Case of Fraud, And The inncent Party Doesn't Have To Repay the Amounts
by Clement L. of Warwick, Rhode Island written to citigroup corporate Offices Posted Mon July 18, 2016 6:02 pm
2 replies, Last Updated: Tue July 19, 2016 11:58 am

I've been a customer with Citi Credit Card for over 15 years, and when I received my statements every month, which I paid the whole bill, w/o any trouble. But my mistake was when I checked into the La Quinta hotel on 3/6/2015, and after 3/30/2015 I noticed that I was charge for only one week three ti,es of different amounts. I kept in touch with citigroup, and I sent them the dispute charges ,...

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GAS Oven Replacement
by Lawrence D. of San Antonio, Texas written to First American Home Buyers Posted Mon July 18, 2016 2:30 pm

Back in April 2016, our GAS oven stopped working properly. We called First American Home Buyers Protection Corp. A Technician was called out to trouble shoot the GAS oven. He determined the cause and called FAHW, they said they were going to replace the oven because the problem was a repeat (per the Technician) A few weeks later, an electric oven was sent. I called them and told them a GAS...

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Customer service personnel who cannot speak English.
by . of , written to EBay Posted Mon July 18, 2016 12:00 pm
2 replies, Last Updated: Thu July 21, 2016 1:25 pm

It is my wish that the CEOs and all the other board members would have to deal with their own customer service. I have to wonder how long it would take for them to say that we are not doing a service to our customers. The people that I have talked to today do not have a command of the English language it is terrible. I tried to explain to an agent a problem that I was having with an error...

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Goodwill adjustment
by Armando L. of Mary Esther, Florida written to Discover Card Posted Mon July 18, 2016 8:20 am

Would like to know if I can get a goodwill adjustment for 2 late payments in 2014? I'm currently in the Armed Forces and have been doing a great job maintaining good credit. My report currently has 146 of 148 payed on time payments. These are the only derogatory marks on my credit and really would like to, if possible, get them removed. I love the Discover team and have had a great experience...

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Service Excellence !!!!!!!!
by Edward L. of Tampa , Florida written to Dunkin Donuts Posted Sun July 17, 2016 9:25 pm

To whom this may concern,

I wanted to take a moment to provide great feedback about your employee Daryl store manager of the Dunkin Donuts at 8714 West Hillsborough Ave Tampa, Florida. On July 15th I went through the drive thru to get my usual breakfast. In addition to my breakfast I placed an order to bagels for a training workshop. This location is one of the main ones I purchase when...

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Unpleasant Experience with LOD at Chelthenham, PA store
by c H. of Philadelphia, Pennsylvania written to Target Posted Sat July 16, 2016 11:10 pm

I went to the Cheltenham PA store today to see what clearance items they may have after me finding some items at the Plymouth Meeting PA store earlier. Based on my earlier shopping experience at Target, the Cheltenham PA store had some different items available and had a 90% signed posted. So I grabbed various items and went to the scanner to verify the prices. When I noticed a discrepancy, I...

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Bad Customer Relations
by Stephen S. of Strongsville, Ohio written to Verizon Wireless (Cell Phones) Posted Sat July 16, 2016 9:04 pm

Imagine you've worked your whole life to start your own business with your son. You've worked hard to get your credit up to what it should be to obtain a small business loan. One of the minor details is to establish a business line. You call Verizon to talk with them about transferring things over. They transfer your account to a business account. You have the same number. Everything is...

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Slurpee refills with Slurpee purchased cup
by melissa g. of Essex, Maryland written to 7-11 Posted Sat July 16, 2016 3:26 pm
1 replies, Last Updated: Sun July 17, 2016 12:47 pm

You have Slurpee cups you can buy. I thought the purpose of buying cup is to use it in future to save money like you do with coffee. But when I get a Slurpee in my cup it costs 1.29$. A medium drink is 1.39$. Are you serious all I get is a 10 cents discount for having the cup already? Not much of a deal at all.

Compensate me: perhaps rep items.

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by JERRY M. of ROCHESTER, Minnesota written to EBay Posted Fri July 15, 2016 5:34 pm
1 replies, Last Updated: Sat July 16, 2016 1:22 am

Ebay customer service appears to be non existent. It just chases you in circles without an actual option that works to contact an individual.
Today, I actually found a Customer Service number 866-540-3229 which led me to an Asian sounding guy who immediately offered me a $100 gift card for major retailers. All I had to do is pay $4.95 for shipping and he was instant that I take it. Of course...

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by melissa g. of Essex, Maryland written to Lipsmacker.com Posted Fri July 15, 2016 3:07 pm

You had a promotion over 3 months ago that consisted of a lip smack land yard plus a lip balm. Then in April was my birthday and I did not receive my birthday gift. I wrote in and asked why I didn't get my birthday present and I was told because I'm receiving the land yard I do not get my birthday present. Well it's been over4 months and I haven't received anything.

I want the land yard and...

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Ebay refusal to help
by JERRY M. of ROCHESTER, Minnesota written to EBay Posted Fri July 15, 2016 12:00 pm
1 replies, Last Updated: Sat July 16, 2016 1:23 am

I have been getting an ebay seller store letter via email for over a year and I cannot stop it. I have made sure there is no email notification selected on ebay. I have tried to contact ebay customer service and all it does is run me in circles, which appears to be eBay's intent so as to not have to deal with it. I have requested to the seller to stop and have blocked the sender multiple times,...

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