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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Safety placard shoved in my face
  2. Rude confrontation with a senior member of your management.
  3. Suggestion Box Update
  4. Regarding the Members of Planet Feedback
  5. The Suggestion Box
  6. What Can You Do for Us as President, John McCain?
  7. Children not wanted at Kaufmann's
  8. Suggestion Box Update
  9. Kissing at the Chili's
  10. Not enough supplies at Wawa in Burlington NJ on sunset road
  11. Return Policy Will Cost Target Millions
  12. My Son is Also a Customer, Barnes & Noble
  13. Sam's Is not a good place to shop
  14. Movies at the Hilton
  15. Amazon.com sells pornography
  16. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  17. 3 yr old injured
  18. The CDC is wrong....would you want my blood?
  19. Removal of Emily Gillete from Delta Flight 6160
  20. Turned away on Christmas Day by Blockbuster
  21. Inconsiderate Wait Staff
  22. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  23. MERRY CHRISTMAS at Target is a dirty word!
  25. David Letterman is Not a Gentleman!


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No Customer Service
by Marjorie E. of Merritt Island, Florida written to Home Depot, Inc. Posted Wed December 7, 2016 7:50 pm

We bought an LG Refrigerator at the Home Depot on Merritt Island, FL. When the refrigerator was delivered, the ice maker line in the back was damaged, so we returned it. We waited 24 hours to hear from the delivery company. When we did not hear, we called them. They told us the new delivery would have to be scheduled within 24-48 hours of delivery. When we did not hear again, we called the...

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If you do for one, do for everyone
by Marissa W. of Maize, Kansas written to doubletree by hilton Posted Wed December 7, 2016 10:48 am

I recently stayed at your establishment during a cheer competition. We are required to book through a vendor to get our rooms at a certain rate. That rate was to be $129/night. Upon receiving my bill before checking out I found I had been charged $145/night because there were three people in my room. I tried showing the front desk clerk my confirmation showing the $129/night and I was told...

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Awful customer service
by Lalita T. of Calgary, Alberta written to KLM- Royal Dutch Airlines (KL) Posted Wed December 7, 2016 9:47 am

I was in a group of 4 people. We came to the gate 20 minutes before the departure - we were told we are not allowed to enter the aircraft- the sleeve was still on, it wasnt just one person being late- it was four of us and nobody called our names for the boarding- NOTHING. They just decided to close the plane 20 minutes before departure and not allow 4 other passengers inside. Awful service. Very...

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Awful customer service
by Lalita T. of Calgary, Alberta written to British Airways Posted Wed December 7, 2016 9:31 am

I was in a group of 4 people flying from Amsterdam to London with the Dutch airline. We came to the gate 20 minutes before the departure and were not allowed inside the aircraft and so had to book another tickets. I had to be in London the next morning and it was alreafy 9 pm in Amsterdam. The dutch airline offered a flight next day at 3 pm which was too late so all four of us booked tickets with...

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Bad customer relations/ returns policy
by Bryan B. of Hampton, New Hampshire written to Tanga .com Posted Tue December 6, 2016 7:16 pm

I bought a cell phone from Tanga and deal went with free cell phone service through "FREEDOM POP". From day 1 I was having trouble with the phone service I have had the phone for 90 days. Freedom pop has been refunding any charges made because I never had any service. It very recently discovered that it was the phone and not the service , so I contacted Tanga and was told there were no...

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Tech no-show. Appt rescheduled...one week out? Not acceptable.
by Shelly H. of Naples, Florida written to Comcast Corporation Posted Mon December 5, 2016 12:00 pm
1 replies, Last Updated: Mon December 5, 2016 4:48 pm

I had an appointment set up with Comcast to establish wifi and cable in my new home on Saturday, Dec 3rd. I am an existing customer who moved locally. Appointment was for the 5:00-7:00 window.

At 6:50 I call to confirm that tech is coming. Comcast rep puts me on hold, then comes back to tell me that she can't find the tech; he's not responding to phone calls. I call again at 8:30. They still...

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Expired kcups in keiurig
by Larissa V. of Parma, Ohio written to Kohl's Department Stores Posted Sun December 4, 2016 11:50 am
1 replies, Last Updated: Sun December 4, 2016 3:14 pm

I shop in your store all the time. I purchased a keurig online last week and picked it up in the store. When I opened it the kcups that were included expired 9/16. There was a packaged on 2/16 sticker on the box

I should get fresh new kcups. If you sell items that have expectation dates on items in the box, you should go thru them and replace the expired items or sell it at a discount. At...

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Why will nobody answer my emails about where my product that I ordered is??
by Larissa V. of Parma, Ohio written to Bed Bath and Beyond Posted Sun December 4, 2016 11:38 am
1 replies, Last Updated: Sun December 4, 2016 3:32 pm

I went to your store on black Friday and the item I wanted was not in stock. The girl placed the order for me in your store and said I should receive it at home. Well it us now 10 days since I placed that order and 3 emails to your customer service and still nothing. I NEVER got 1 response from the 3 emails I sent asking about the status if my order. I just want my product I purchased. Where the...

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by Richard P. of Moyock, North Carolina written to Mediacom Communications Corporation Posted Sun December 4, 2016 6:46 am
1 replies, Last Updated: Sun December 4, 2016 10:32 am

I was previously very pleased with Mediacom, until recently. The service is awesome when it works!! I am paying a HUGE price for service. Since we had a major storm pass through our area in Moyock, NC. our cable and internet works intermittently. We are making appointments with Technicians to try and repair our service constantly. There is a local Mediacom Office in our area but they rarely...

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Super satisfied
by Danielle Z. of Casselberry, Florida written to Publix Super Markets Posted Sat December 3, 2016 12:00 pm
2 replies, Last Updated: Sun December 4, 2016 3:00 pm

Hi my name is Danielle. I was at the Publix in Casselberry Florida on the corner of 17-92 and button Road. I was in need of a floral arrangement. I had already been to like 6 stores looking for one and couldn't find anything. So I went back to Publix and ask for help. Well they told me they didn't have a florist on hand. But the young man (John) helping me asked me if I minded if he asked me what...

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Queenella Chitterlings
by Charlie C. of Atlanta , Georgia written to Smithfield Foods Inc Posted Fri December 2, 2016 1:51 am

Dirty, filthy, chitterlings, false advertising

Change the "triple cleaned" and remove them from stores

My husband and I have bought your products for a long time but have never been this disappointed. We never would have thought these chitterlings were produced by Smithfield. We purchased 3 5 pound bags at Wayfield for 4.99 a bag and was highly disappointed at the quality. We both...

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Customer service and bill
by Elaine F. of Baldwin, New York written to Verizon Local Telephone (and FIOS) Posted Thu December 1, 2016 10:28 pm

My bill went up by $70 apparently due to my contract expiring. I called to discuss my options for a new contract and was on hold for over 1 1/2 hours. While I was holding I tried to use Verizon chat and somehow got business chat. That rep then transferred me to residential and then she disconnected me. I then tried chat again and it said unavailable. I called back and sat on hold for 30...

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Pay to See Options Scam...
by Steve P. of Golden, Colorado written to Meritage Homes Posted Thu December 1, 2016 6:48 pm
4 replies, Last Updated: Fri December 2, 2016 7:04 pm

Let me start by saying that my experience with Meritage Homes business practices is by no means unique to them. It applies to every new home builder that I have encountered.

When looking to purchase a new Meritage Home I wanted to review the options before making my decision to go with Meritage Homes. I was told that it was "Company Policy" that I would have to pay a non-refundable...

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First order received
by . of , written to Stamps.com, Inc. Posted Thu December 1, 2016 12:00 pm

I got my first order today from Stamps.com. It didn't take long to get it either.

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Hair So New
by . of , written to Clairol, Inc. Posted Thu December 1, 2016 12:00 pm

PLEASE bring back Hair So New! I used it for decades; it's the ONLY product that tamed flyaway hair for me, and there is nothing on the market now that works and doesn't stink or leave gunk in my hair. I'm betting there are millions of people who used it and mourn its loss, and I would buy a gallon of it straight away if it returned to the market.

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CheapOair Ripoff
by Eric V. of Chicago, Illinois written to CheapOair / Fareportal Posted Thu December 1, 2016 9:09 am
1 replies, Last Updated: Thu December 1, 2016 11:11 am

On October 28, 2016 my wife and I booked a flight from Chicago to Sydney Australia. We selected our departure dates and return date. Later we received 2 emails with subject field reading Booking receipt. We were alarmed when we noticed the itinerary had the wrong dates. This morning I contacted CheapOair. I spoke to several people because my call kept getting dropped. Eventually I did speak...

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My Kia is a lemon and Kia doesn't care
by Connie V. of Bethel, Connecticut Posted Wed November 30, 2016 8:21 pm
1 replies, Last Updated: Thu December 1, 2016 11:17 am

My Kia is only 6 months old with only 5,000 miles on it but it has been in the repair shop for nearly three weeks. Kia always promises compensation and never delivers. My car has been back in the shop now on three occasions. In all three instances, the car was undriveable, leaving me with no transportation. In one instance, I was left close to midnight alone in parking lot on the very day I...

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so disappointed
by . of , written to Macys.com Posted Wed November 30, 2016 12:00 pm
1 replies, Last Updated: Thu December 1, 2016 2:43 pm

I placed an order on macys.com for my Granddaughter an apple watch series 2 rose gold 38mm, delivery date, within 25 days, then yesterday I received an email, stating that an updated arrival date was jan 3, which is after christmas :( this watch is all my granddaughter wants for christmas, and all we can afford, and I was expecting to get it for Christmas morning, I am so disappointed after...

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Thanks for stealing my money.
by Debora L. of Menands, New York written to Alloy.com Posted Wed November 30, 2016 1:38 am
1 replies, Last Updated: Wed November 30, 2016 5:40 pm

I can't believe your company is still in business. You are THIEVES. You have constant complaints about taking people's money & NEVER delivering items. When people try to resolve the problem, your 'customer service' department is trained to give them the run around until they give up. I will NEVER do business with your company again, and I will do everything in my power to prevent you from...

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Unfair ship to store policy
by Debra V. of Chester, Pennsylvania written to Target Posted Tue November 29, 2016 9:07 pm
1 replies, Last Updated: Wed November 30, 2016 5:38 pm

I placed an order on 11/23/16 for a 100 piece Magrific building set and was told it would be delivered to the Brandywine store on 12/9/16.

Two days later i get an email saying it's out of stock and I'll get it 1/3/17. Totally missing Christmas.
I checked online today and what do I find ? It's not out of stock at all. Just available for $69.99 + tax + shipping. So why can't it be shipped to...

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Horrible customer service
by Leah R. of Henderson, , Nevada written to Hertz Posted Tue November 29, 2016 4:07 pm

I rented a car for five days to visit my son in California. I returned the car in a timely manner and was rushing to get back to my daughter at physical therapy and left my keys attached to the rental car. I was not able to speak to anyone concerning my keys for 19 hours. I have done the lost and found form, left several messages on the phone, I have been online with the operator chat, sent...

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Cheating on order and terrible customer service
by Yevgeny C. of Mississauga, Ontario written to Lenovo Posted Tue November 29, 2016 1:18 pm
1 replies, Last Updated: Wed November 30, 2016 5:46 pm

I've purchased online on Lenovo website 2 Lenovo laptops at November 21st, intending one for myself and another to bring as a present to my parents overseas.
My flight is scheduled for December 9th, and in my communication with sales representative I made sure that the delivery will take place with a safety margin before the date.
Proposed date of delivery was December, 1st and she assured me...

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Furious with the USPS
by Kathleen C. of Libertyville, Illinois written to United States Postal Service Posted Tue November 29, 2016 1:17 pm
3 replies, Last Updated: Wed November 30, 2016 10:44 pm

I ordered a package from a third party provider through Amazon. The package was sent by Priority Mail and was insured. I paid almost $30 for delivery, as well as almost $30 for the actual products (two discontinued lipsticks). According to the tracking number provided, my package was delivered on November 8. The problem is that it was NOT delivered to MY HOUSE! I work at home, saw the mail being...

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not happy
by karen w. of cambridge, Minnesota written to DirecTV, Inc. Posted Tue November 29, 2016 12:00 pm
1 replies, Last Updated: Wed November 30, 2016 10:47 am

I have had dieect tv for almost a year I found out today that my account was extended until 2018 because I changed my package I dont think so they did not bother to mention that to me at all They seem to do this alot someone needs to call me about this I do not want your service for that long you should have to tell a person what is going on you have ripped me off for the last time

I only...

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Our previous and final two visits to this Chili's Restaurant.
by Dianna M. of Rio Rancho, New Mexico written to Chili's Posted Tue November 29, 2016 12:00 pm
3 replies, Last Updated: Tue November 29, 2016 12:37 pm

My husband, my daughter and I order from your restaurant using your "To Go" service at least once every 4-6 weeks. On average, we receive Good food and service. Occasionally mistakes are made and we are understanding as mistakes happen. If it's a little mistake, we usually let it go. On the rare occasion it's a large mistake (for example a completely wrong item), we have contacted the restaurant...

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