Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters

Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. You have received and are using my information that you do not have legitimately.
  2. Conflicting policies
  3. Unfriendly employees
  4. Victim of Road Rage by one of your employees
  5. I donít know where to begin
  6. He snatched my money and I am pissed
  7. Rude confrontation with a senior member of your management.
  8. Why is it such a hassle?
  9. Screwed over a little screw
  10. Fair Credit Reporting Violation
  11. Package Misdelivery
  12. Exceptions to the rules
  13. Targets Gun Policy
  14. Show ID to buy beer
  15. Annual fees
  16. Fire Hazard at Racetrac 653, Lafayette LA
  18. Suggestion Box Update
  19. poorly design bathroom and ad hoc breakfast offered.
  20. Regarding the Members of Planet Feedback
  21. fraudulent smoking fee charge
  22. The Suggestion Box
  23. Fraudulent contracting.
  24. Rude Employees at Pell City Alabama KFC
  25. Incompetent customer service ruined my credit


Sign up for PlanetFeedback's "Consumer Café" email newsletter!

Terrible Customer Service
by Cynthia A. of Cedar Rapids, Iowa written to Straight Talk, Inc. Posted Mon September 22, 2014 7:27 pm
1 replies, Last Updated: Mon September 22, 2014 7:41 pm

My name is Cindy A. and I have 2 phones thru Straight Talk. At 4:17 I tried to get on your website to transfer my son, Bryce's number to his new phone. It is a Straight Talk phone and we have the information needed. I could not log on to the account so I tried the instachat feature around and she said she needed time to access my account...after several minutes I had to ask if she was still...

Read More
Design Problem with French Door Refrigerator
by Tami L. of Cary, North Carolina written to Electrolux Home Products Posted Mon September 22, 2014 5:40 pm

I bought Electrolux dishwasher, dual fuel stove, microwave, and French Door refrigerator about three years ago. Recently, while I was getting ice from the door receptacle, the mechanism stopped. When I opened the door to check the ice maker, the lights were off and the display showed a system error. I called into Electrolux and was told that the control panel and system board needed to be...

Read More
Denied room after having a confirmed reservation
by Sahal L. of Windham, New Hampshire written to Homewood Suites Posted Mon September 22, 2014 12:59 pm
1 replies, Last Updated: Mon September 22, 2014 3:30 pm

I had a reservation at The Homewood Suites in Wallingford CT on 9/10/14. I arrived at 10:45pm or so and was told that the property was oversold and had no more rooms available. This is unacceptable and moreso for a Gold HHonors member. I was unhappy with alternatives offered to me and ended up driving 30 miles to another Hilton property where I was welcomed.

I raised this issue to the GM of...

Read More
Cancellation and lost reimbursement
by Dylan N. of greenville, South Carolina written to T-Mobile USA, Inc. Posted Sun September 21, 2014 8:54 pm
3 replies, Last Updated: Mon September 22, 2014 6:46 pm

So a while ago I was in technical school for the air force in witchita falls Texas I got a lg g2 and an unlimited plan from T mobile. I was drawn to them under the guise that they would pay for me to separate from my old contract with Verizon. I did all the paperwork for the reimbursement. However I was forced to separate from them after about four and a half months because I was based in Alaska...

Read More
by Jenna W. of Sandy, Oregon written to Verizon Wireless (Cell Phones) Posted Sun September 21, 2014 5:46 pm
3 replies, Last Updated: Mon September 22, 2014 6:57 pm

I'm faced with about 3000 dollars in collections charges after a Verizon Employee told me she would get me a job if I bought a cell phone contract. She ended up being a liar and I wasn't able to keep the contract. It's destroyed my credit.

I'd like them to wipe my account clean, but I'll never see it happen.

Read More
Verizon Customer Service
by Gary G. of Roslyn, New York Posted Sun September 21, 2014 2:07 pm

Customer service? Where are you? One late evening last week I attempted to reach technical support - hung up after 30 minutes of musak. Today I gave it another try. One and a half hours! And still no one picked up. I have photos of the time counter - no exaggeration. Then I got smart and called throughout the 'new business' option. Got someone right away. The supervisor, Pat (Z659426) could only...

Read More
Bias Tape machine
by temple r. of Durant, Oklahoma written to Simplicity Posted Sun September 21, 2014 12:27 pm
2 replies, Last Updated: Mon September 22, 2014 8:05 am

Back in 1953, I was introduced to "Simplicity" by my Home Ec. teacher. I have always looked at your products as having quality and I could trust Simplicty. That is until now. Your Bias Tape Machine is horrible to use. This is especially true of your 1/4 inch tip. The shovel on the front moves and does not do its job. If you use a third hand and hold it down, it works part of the...

Read More
Denver City Texas Higginbotham Bartlett is a RIPOFF!!!
by J D P. of Denver City, Texas written to higginbotham bartlett company Posted Sun September 21, 2014 2:38 am
2 replies, Last Updated: Mon September 22, 2014 8:07 am

I needed several items to complete a job. I went to the only local store that I thought would have them and purchased about $40 worth of tools and materials. Among them was 10 feet of steel chain. Unfortunately, while the store employees were measuring and cutting my chain, I was in a different area of the store, picking other parts. When I got back home, 20 miles from the store. I pulled the...

Read More
Info how to delete?
by Rachael F. of Peoria, Arizona written to Planetfeedback.com Posted Sat September 20, 2014 6:30 pm
1 replies, Last Updated: Sat September 20, 2014 7:31 pm

I just signed up to post a reply to someone's comment about Certigy. I thought this was a great site at first! An opportunity to say something but your site is not very user friendly. I also posted a reply to the wrong comment and can't seem to delete. You don't seem to have a search link either to look up such information. I looked on your list of facts and there was no info there regarding how...

Read More
Conflicting policies
by Elizabeth Z. of Omaha, Nebraska written to JCPenney Company, Inc. Posted Sat September 20, 2014 5:43 pm
6 replies, Last Updated: Mon September 22, 2014 8:13 am

I was shopping at your store in OakView Mall in Omaha, Nebraska. I bought a variety of things from the men's department, then checked out. As always of late, I gave them my phone number for rewards and everything was fine.

Later, I decided to go shopping some more for myself in the women's department. Again, when I checked out, I gave the person my phone number. She told me I had 4 $10...

Read More
You have received and are using my information that you do not have legitimately.
by Johnny K. of Elk Grove, California written to Momentum Auto Group Posted Sat September 20, 2014 3:29 pm
10 replies, Last Updated: Mon September 22, 2014 6:48 pm

First, let me start by saying that it takes a great deal to get me angry and this is one of those things that gets me angry instantly.

Over the last 3 weeks, I have received 2 text messages, and 7 phone calls stating that I have been approved for an auto loan. After the first text message, the remaining text message and phone calls were received AFTER I told your team that I:

1) Never heard...

Read More
Customer SERVICE
by Kathy R. of Norwood, Pennsylvania written to Shop Rite Posted Fri September 19, 2014 9:07 pm
1 replies, Last Updated: Sat September 20, 2014 9:44 am

I had a large return and went to the Shop Rite in Drexel Hill, PA. I had Rosee who did the return. Since I didn't have my receipt I asked Rose that I used my card and she can look it up. Instead she went and did another part of another return before she asked the other girl to look it up and before she asked for my phone number. While she waited for her looked up the numbers she goes to help...

Read More
Unfriendly employees
by Kathy R. of Norwood, Pennsylvania written to Walmart Posted Fri September 19, 2014 8:57 pm
7 replies, Last Updated: Mon September 22, 2014 8:23 am

I am writing about the Walmarts in Boothwyn, PA. The first complaint that I have is the pharmacy. When I go to pick up a friends medicine. For some reason prescription has to go to another section after the she finds the prescription. Then the salesperson put the prescription in another section of the pharmacy for the pharmacist to look at it, have me check the name and asked if I have any...

Read More
Very Dissatisfied
by Clark C. of Clarkston, Michigan written to Laurie Cunningham P.C. Posted Fri September 19, 2014 2:25 pm
2 replies, Last Updated: Fri September 19, 2014 10:54 pm

Laurie Cunningham P.C. Clarkston, MI

This attorney is an expert at running your bill up by having unnessecary communications such as email and faxes between your spouses Attorney. She also promotes conflict between the parties to keep you in court and mediation. She has many years experience but is very inneffective at winning in court.

Treat clients more fairly, stop charging exorbanent...

Read More
Badwill Adjustment
by Suriya P. of Sumter, South Carolina written to Chase Bank Posted Fri September 19, 2014 11:36 am
3 replies, Last Updated: Fri September 19, 2014 8:52 pm

I suffered delinquent payments when I was a struggling out-of-school, part-time worker on my Chase Student Loan accounts. Repeatedly, I asked Chase to help defer payments and was denied every time. After I returned to school to further improve they still denied me a deferment. Now, I asked if they would consider a goodwill adjustment and get a no, plus a negative statement/remark just for the...

Read More
by Shelli S. of Waldorf, Maryland written to Walmart Posted Fri September 19, 2014 11:16 am

I placed an online order on September 12, 2014 for a Blu-ray player and a Leap Frog Leap Pad 2. When I placed the order, I chose to pick up the items up in the store because the site said they were both in stock and would be ready to pick up by September 13th. However, I did not receive and email for to pick up until September 17th. When I finally received the email, it said that only one item,...

Read More
Make regular size clothing in plus sizes too.
by Kathryn E. of Dayton, Ohio written to Forever21 Posted Fri September 19, 2014 3:26 am
5 replies, Last Updated: Sat September 20, 2014 1:01 pm

It would be appreciated if instead of having a separate Plus size selection of clothing that you just carry out the regular size fashions into Plus size, because these are the items we see in the windows and fall in love with, but then there are none of those items in a larger size.
My frustration is that I am right on the border of Plus size, and often all I can find is S,M,L in the window...

Read More
Help with Damaged Floor
by Norman G. of San Diego, California written to Sears, Roebuck & Co. Posted Thu September 18, 2014 10:52 pm

In May of this year my wife and I bought a refrigerator from Sears at Carmel Mountain Poway CA. The refrigerator they delivered was damaged and the delivery man did not even take it off the truck. I went back to the store and picked out another refrigerator. The Store Manager or owner James, allowed some employees deliver the refrigerator by way of a pickup truck, however, either this...

Read More
Are soggy tacos on the menu now?
by Stephanie D. of Poway, California written to Chipotle Mexican Grill Posted Thu September 18, 2014 3:49 pm
2 replies, Last Updated: Sat September 20, 2014 5:26 pm

I went out of my way to get Chipotle tacos today for lunch, by definition a Crispy taco should be crispy, I did not order soggy tacos, but that is what I got, each one of my three shells were soggy and fell apart when I picked them up...I've never had this happen before, there wasn't any liquid in the wrapping, so I'm unsure how these were soggy. Must have been soggy or dripped on where they are...

Read More
Lemonhead Ice Cream
by Megan H. of Ridgecrest, California written to Rite Aid Posted Wed September 17, 2014 4:14 pm
2 replies, Last Updated: Sat September 20, 2014 6:30 pm

A few years ago, a limited edition Lemonhead ice cream was available in store. Are there any plans to bring it back? My family checks EVERY time we're in store! We loved it!

Read More
Victim of Road Rage by one of your employees
by Jennifer R. of Dorchester, South Carolina written to Comcast Corporation Posted Wed September 17, 2014 2:53 pm
12 replies, Last Updated: Mon September 22, 2014 8:26 am

This situation terrified myself and my Sister but that was not an option. I was on the receivng end of one of your employees road rage. This occurred during heavy evening traffic in a heavy rainfall. I had my neighbors 4 year d with me as well as my sister. It was on I-26 o. 9/16/2014 at aprrox 6:54 PM and involved a man driving a white pickuk truck with xfinity advertising all over it. It had a...

Read More
by Edward S. of Bedford, Indiana written to ABC, Inc. Posted Tue September 16, 2014 11:38 pm
1 replies, Last Updated: Wed September 17, 2014 7:31 am

At 4PM, I turned Indinapolis,IN Channel 6 the ABC affiliate, to watch Judge Judy, which is on until 5PM. I see "Dancing With The Stars'. I don't give a dam about this years DWTS cast this year period.

Stop interfering with my regular afternoon programming. Sometimes, I wish DirecTV told Maycon Media,"To hell with ABC".

Read More
Attention James Douglas
by Isaac C. of Charlotte, North Carolina written to Cabins USA, LLC, Cabins USA Gatlinburg, LLC, Cabins USA Realty, LLC Posted Tue September 16, 2014 7:19 pm
1 replies, Last Updated: Tue September 16, 2014 8:19 pm

I made reservation for a selected cabin on July 7th 2014 for a September 15th 2014 arrival. When I arrived on September 15th they found the reservation and charged my card for the balanced owed. Then I was told they made a mistake and someone was in that unit. They offered a number of units and we even made a trip to one, however none of them met our need, as my wife is handicapped. After of...

Read More
Dissapointed again in Verizon and their lack of customer service.
by Donald T. of madisonville, Kentucky written to Verizon Wireless (Cell Phones) Posted Tue September 16, 2014 6:40 pm

I have been a verizon wireless customer up until about 6 months ago. I left verizon and switched to another company due to the price. I since have moved out of state and decided to give verizon another chance. After signing up in July about 5 or 6 days later I hear an advertisement stating that with every new plan line you get a free 1gb of data. I started with 4gb and had to increase my plan to...

Read More
"Like new" phones shipped broken
by Susan L. of Sandwich, Massachusetts written to Verizon Wireless (Cell Phones) Posted Tue September 16, 2014 2:22 pm
1 replies, Last Updated: Wed September 17, 2014 12:23 pm

I bought an IPhone 5 July 2013 because my previous IPhone 4 broke (the button on the top of the phone went in and wouldn't spring back). So I upgraded to the IPhone 5. Flash forward to July 2014. One week before my 1 year warranty ran out my phone started acting up. The screen brightness was flashing and the phone kept freezing. I went to the Verizon store and they ordered me a new phone...not...

Read More
Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2014 © All Rights Reserved PlanetFeedback.com | Web by Cicada