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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. HEAD OFFICE INSULTS AND IGNORES CUSTOMERS
  2. AOL issue, lack of 'good faith' attempt to collect a debt before posting a negative on my credit report for an account removed
  3. Rude confrontation with a senior member of your management.
  4. Hot Rate not quite so hot.
  5. Suggestion Box Update
  6. Regarding the Members of Planet Feedback
  7. The Suggestion Box
  8. What Can You Do for Us as President, John McCain?
  9. $3000 worth of merchandise lost because of USPS
  10. Children not wanted at Kaufmann's
  11. Suggestion Box Update
  12. Cold hard pizza never delivered
  13. Kissing at the Chili's
  14. He snatched my money and I am pissed
  15. Return Policy Will Cost Target Millions
  16. My Son is Also a Customer, Barnes & Noble
  17. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  18. Store Manager Called My Son BUCKWHEAT
  19. Food was delicious but service left a bad taste in our mouth-Brick NJ
  20. Loyal Customer nothing in return
  21. Acknowleding the value of lost lives
  22. Movies at the Hilton
  23. non service dogs
  24. Premium Triple Cleaned Pork Chitterlings
  25. Worst service I've had and felt like I was thief stealing from them when all I wanted was the deal I showed them at the window.




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Misrepresentation of AAA's Battery Warranty
by Jeanne D. of Newark, Delaware written to AAA - MidAtlantic Posted Fri April 24, 2015 8:13 am

I am writing to let you know about an issue that I encountered and to let you know that I am very angry. I have been an AAA Plus member for many years. I will be happy to provide the paperwork that I was given on 3/3/2015 and also on 4/21/2015 to document what I will detail below.

On 3/3/2015, an AAA rep responded when my car would not start. He said that the Die Hard battery I had in my...

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Dryer did not last 18 months - Unbelievable
by James K. of Indianapolis, Indiana written to Samsung Electronics America, Inc. Posted Fri April 24, 2015 12:33 am
1 replies, Last Updated: Fri April 24, 2015 5:24 pm

I purchased a Samsung - 7.4 Cu. Ft. 13-Cycle Steam Electric Dryer - Neat White from Best Buy along with a matching Samsung washing machine back in November of 2013 for a total of $1600 retail for both. Last Weekend, less than 18 months from the date of purchase I began experiencing a problem with the dryer not starting, it appeared normal until I pushed the button to start the dryer and all I...

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2012 Dodge Challenger
by Dominique J. of Corona, California Posted Thu April 23, 2015 10:55 pm
2 replies, Last Updated: Fri April 24, 2015 3:29 pm

On March 3, 2012, 3 weeks before my 17th birthday, my parents purchased a brand new 2012 Dodge Challenger with an extended warranty from Moss Bros as an early birthday present. I was so excited when I got the car and remember thinking that I was going to keep it for many years to come. However what we didn't know is that this car was a lemon and that we would be plagued with many problems. The...

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Please Bring a Store to Louisiana
by Jesse K. of Denham Springs, Louisiana written to Total Wine & More Posted Thu April 23, 2015 6:22 pm

Please come to Louisiana, specifically Baton Rouge or New Orleans. Your stores would do well here, as a high amount of alcohol is consumed in this state, and there aren't very many places to buy cheap alcohol outside of Club Stores, like Costco and Sam's Club. Thanks for listening.

Sincerely,
Jesse

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Delivery Area
by Phoenix N. of Katy, Texas written to Jimmy Johns Posted Thu April 23, 2015 3:04 pm
1 replies, Last Updated: Fri April 24, 2015 9:34 am

To be perfect honest with you, I AM MAD! Simply because I live about 1 3/4 miles from your newest Katy, TX store and I can't get delivery here?? REALLY?? There are other stores around yours, like Pappa John's, Domino's, Pizza Hut, and a few Mom & Pop shops, all within the same delivery distance, and the reason that you don't deliver here is because you want to have a fast & fresh...

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Order billed on 4/3/2015
by Shirley H. of Weslaco, Texas written to Dream Products OnLine Posted Thu April 23, 2015 2:45 pm

I ordered 2 bras and 2 pr support stocking and the bill has been charged to my Credit Card 4/3/2015
and I have not received this order please help me.
Order amount was 36.92 Credit Card is a Citi Bank 0850. Under Clarence Handschke

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Account Assure Protection is a Fraud
by Jennifer H. of Greenwood Village, Colorado written to Chadwicks of Boston Posted Thu April 23, 2015 9:32 am
2 replies, Last Updated: Thu April 23, 2015 12:29 pm

I had opened a Chadwicks (Comenity Bank) account in early 2014. I purchased an Account Assure Credit Protection program for $10 per month. When I became laid off of my job in July, we had no money because we just came back from vacation, and it was unexpected that I was going to be laid off. I contacted Assure Credit and filed a claim for account protection. I asked for a forbearance for our...

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CUSTOMER SERVICE
by OTIS B. of OTTUMWA, Iowa written to Home Depot, Inc. Posted Wed April 22, 2015 9:19 pm

ON 4/22/15 I VISITED YOUR STORE IN DALLAS ON SKILLMAN STREET LOOKING FOR SOME GARDEN CHEMICALS. I WAS SERVED BY SHARONDA IN THE GARDEN DEPARTMENT, THOUGH SHE SAID SHE NORMALLY WORKS IN PAINT. I TOLD HER WHAT I WAS LOOKING FOR, AND SHE WAS NOT FAMILIAR WITH IT. WE HAD A THOROUGH DISCOURSE AND SHE DID CONSIDERABLE RESEARCH ON THE PRODUCT, FINALLY LOCATING IT AT ANOTHER STORE. ONE STORE HAD A SINGLE...

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Compliment for a job well done
by Philip M. of Harrisville, New York written to GameStop.com Posted Wed April 22, 2015 8:42 pm

I checked online for availability of a product I was in need of and found it was, perhaps, available at Gamestop. I checked for the nearest stores and found one I didn't know existed (Evans Mills, NY) and saw that it and another store a little farther away had what I wanted. I placed a hold request for the item at the Evans Mills store and another, back-up, request at the Watertown, NY store. ...

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Total Incompetence
by Micheal D. of Le Mars, Iowa written to Home Depot, Inc. Posted Wed April 22, 2015 6:09 pm

Online purchase of two items, both listed as available for pickup at the Sioux City, Iowa store. Received the email immediately after purchase stating both items were ready to be picked up. Then received a phone call from the store that the $10 item could not be found. I requested to just cancel that item and I would pick up the other item the following morning (60 mile round trip drive). I was...

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Complaint!
by Margie A. of St Louis, Missouri written to United Airlines Posted Wed April 22, 2015 4:51 pm
1 replies, Last Updated: Thu April 23, 2015 7:51 am

To Whom it may concern:
I WILL NEVER FLY UNITED again!!! Their customer care is outrageously BAD!!! I called to ask a simple question about refunds and was told there was no way to connect to the refunds dept and he was unable to answer my question. The website also did not have an answer for me. The web site is EXTREMELY user unfriendly and it is very difficult to contact anyone - NO WONDER you...

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Unhappy student
by Doug T. of Bend, Oregon written to Superior Schools Posted Wed April 22, 2015 11:34 am
1 replies, Last Updated: Wed April 22, 2015 12:58 pm

I signed up for a Real Estate course through Superior Schools and after 1 chapter (30 hours, one week) of a 150 hour course found I could not go back and review that chapter without the answers still showing for the questions so rather than go through the remaining 10 chapters I would get a refund. I applied for the refund of $389.00 and they said I was only due $175.00. I expressed my dismay and...

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Item Sent Without Tag- Refuses Return or Exchange
by angie g. of bakersfield, California written to Forever21 Posted Tue April 21, 2015 8:09 pm
2 replies, Last Updated: Wed April 22, 2015 4:54 am

I placed a large order on forever21.com Order #50619076 I received my order and noticed immediately that this item was very large and would not fit me so I knew I would have to return it. On the same day I received the clothes in the mail, I went to return this item to the Forever 21 store nearby. I was then told I could NOT return or exchange the item because it was missing the product tag...

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Lack of Order Accuracy in Peoria, IL.
by Melissa S. of Peoria Heights, Illinois written to Pizza Hut, Inc. Posted Tue April 21, 2015 7:38 pm

This evening, April 21st, 2015, at approximately 5:15 PM or a little after, I placed an order online for delivery to my work place for the Chicken Alfredo, which comes with (according to the website) an order of bread sticks & 1 marinara dipping sauce. An upgrade to cheese sticks is $1 more dollar, but I didn't want an upgrade, I just wanted the bread sticks with my order. I did, however,...

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AOL's Internet Service
by John M. of Brick, New Jersey written to AOL Time Warner, Inc. Posted Tue April 21, 2015 6:36 pm
5 replies, Last Updated: Wed April 22, 2015 2:21 pm

I have been with AOL for internet service for years. Started using AOL in Brooklyn, NY and continued using AOL after moving to Brick, NJ in ZIP code 08724.

What is the problem with your service that keeps interupting access to the internet. I can understand once in a while, but this is getting ridiculous with your constant interuption; and sorry explanation of not knowing what is happening....

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Genius Tech. Suppport enadequate- Had to pay, $293.00 for Same Phone Replacment which did not solve problem
by Hebron W. of Mountain View, California written to Apple, Inc., Posted Tue April 21, 2015 4:34 pm
1 replies, Last Updated: Wed April 22, 2015 9:47 am

My issues is concerning an 'Iphone 5 that I purchased from Apple with Applecare; unfortunately, the warranty expired, 12/ 2014 and during the month of April suddenly my Iphone began to malfunction- When on a call and incoming call would automatically hangup the current call whether or not I answer the incoming call or not and afterwards I would not be able to answer either call- stalled even...

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COMCAST Changed my name to Liar
by Dale W. T. of Marietta, Georgia written to Comcast Corporation Posted Mon April 20, 2015 7:53 pm
1 replies, Last Updated: Tue April 21, 2015 7:40 am

Here is what is on my Account when viewed online

Liar comcast bill for home: 1nnn Baaaaaaaaaa DR
| Account: nnnnnnnnnnnnn1515

By the way, I have screen shot of Web Page I am sending to News Organizations.

Is this the "professionalism" we keep hearing about at COMCAST? Of course, COMCAST is the "big company" and NO ONE should ever complain to COMCAST!!!!!!

Why...

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Unhelpful service manager after damage was done to my car during oilchange
by Christina W. of Loveland, Colorado written to Walmart Posted Mon April 20, 2015 7:20 pm

Saturday, 4/18 I dropped my car off at Walmart Service Center at 65th Street in Loveland for a routine oil change at around noon. I've taken it there a couple times in the past without issue. I received a phone call just after 5:00 saying that there was a small problem with my car, the torque wrench was twisted too tightly and it broke off the oil drain cap. I was told that my car would need to...

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Loss of Dental Coverage as Part of Medicare Part D Insurance Plan
by Larry M. of West Orange, New Jersey written to United HealthCare Posted Mon April 20, 2015 4:57 pm
1 replies, Last Updated: Mon April 20, 2015 5:11 pm

I reside in West Orange,NJ (Essex County) and had my dental portion of my Medicare insurance plan dropped for 2015. I was informed by a Customer Service Representative that this only affected residents of Essex and Ocean County NJ residents! Why??!!

This has caused an undo hardship by forcing me to purchase private dental insurance coverage.

I have also informed both of my U.S....

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Online Tip
by Donna M. of San Diego, California written to Pizza Hut, Inc. Posted Sat April 18, 2015 3:14 pm
3 replies, Last Updated: Sun April 19, 2015 8:37 pm

I love Pizza Hut. It is my favorite pizza!! A suggestion for online ordering:


Please implement a section where you can leave a tip. Especially for those paying by credit card. We do not always have loose change on persons, to leave a tip to the delivery person.....


THANK YOU
Don M.
San Diego,CA.

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Request to Remove Collection from Credit reports
by Lakeshia W. of Durham, North Carolina written to AT&T Mobility (Wireless) Posted Sat April 18, 2015 11:59 am
1 replies, Last Updated: Sun April 19, 2015 10:30 pm

RE: Account No 534029939976
Wireless Number (former) - 9193604206

I had been a happy and content wireless customer of AT&T for at least 10 years until about June 2014. I made some overseas calls and kept written documentation of every call that was made as well as the duration of the call, so there would be no surprises with my bill. I had also added the global option on my bill to...

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...I'm sticking with Costco. n
by Roger D. of Leander, Texas written to Sam's Club Posted Fri April 17, 2015 3:17 pm
3 replies, Last Updated: Fri April 17, 2015 5:48 pm

Thank you Sam's Club for making me love Cotsco even more, and remind me why I'm not Sam's Club member! Today, I had the absolute WORST customer experience in simply trying to open a membership account with Sam's Club. The litany of "what not to do" in trying to resolve both controlled and un-controlled errors is almost too long but essentially, after a cold greeting and waiting for 2...

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Lack of professionalism
by Melissa M. of Tinton Falls, New Jersey written to Sonic Corporation Posted Fri April 17, 2015 1:08 pm
1 replies, Last Updated: Tue April 21, 2015 7:52 am

I was employed by this company for a day. They are completely unprofessional and disrespectful. I was hired and told to come in to fill out paperwork and then I would be given a schedule. I went in and the manager at the time had an attitude and told me that I was suppose to work. No one informed me of this. This manager was new and was not even prepared for me to start. He had me fill out no...

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Very Disappointed Customer
by Tanisha J. of Avondale, Louisiana written to Verizon Wireless (Cell Phones) Posted Thu April 16, 2015 4:17 pm
4 replies, Last Updated: Sat April 18, 2015 9:47 am

My name is Tanisha Jones, and i am a very angry former Verizon customer. I was so excited to become a customer with Verizon wireless after all the great things I heard about them. Shortly after, I obtained a cell phone through their company. The service was great, but my internet was like a drainage just getting sucked away. I tried to call several times to see why the GB on my internet was...

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Student Loan status
by steve t. of rosenberg, Texas written to U.S. Department of Education Posted Thu April 16, 2015 3:41 pm

To Whom it may concern,

I have had the hardest time getting my account out of default status. The TG representatives I have worked with have been argumentative and unhelpful. In the past I have been more interested in staying out of default than repaying the loan. Currently I am trying to get a payment schedule to make repayment automatically drafted out of my account. The customer service...

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