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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. What Can You Do for Us as President, John McCain?
  6. Children not wanted at Kaufmann's
  7. Suggestion Box Update
  8. Kissing at the Chili's
  9. Safety placard shoved in my face
  10. Return Policy Will Cost Target Millions
  11. My Son is Also a Customer, Barnes & Noble
  12. Movies at the Hilton
  13. Amazon.com sells pornography
  14. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  15. 3 yr old injured
  16. The CDC is wrong....would you want my blood?
  17. Removal of Emily Gillete from Delta Flight 6160
  18. Turned away on Christmas Day by Blockbuster
  19. Inconsiderate Wait Staff
  20. MERRY CHRISTMAS at Target is a dirty word!
  21. BILL MAHER, FIRED
  22. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  23. David Letterman is Not a Gentleman!
  24. Target's Refusal to Issue a Credit
  25. Rip Off Pizza Joint and only Average Pizza




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Invisibilty does not look good on me!
by Summer R. of Atlanta, Alabama written to Carnival Corporation Posted Wed February 22, 2017 1:41 pm

Had wonderful time on every cruise I have been unfortunately I will not be able to go on another carnival cruise. The entire cruise on Feb 6 living out of mobile alabama was great until me and my husband was waiting a waiter for 25 minutes with 3 empty table surrounding us. When Caucasian patrons were seated 25 minutes after we had been there is when they decided to remember we were not invisible...

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Still being charged for account that was cancelled in June 2016
by Justin L. of Sierra Vista, Arizona written to Vivint Smart Home Posted Tue February 21, 2017 4:58 pm

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Complaint lousy sandwiches
by Karil W. of Omaha, Nebraska written to Subway (Sandwich Shops) Posted Tue February 21, 2017 3:02 pm
1 replies, Last Updated: Tue February 21, 2017 7:25 pm

I ordered a 2 foot long steak and cheese sandwiches and there was only 3 pieces of meat on the entire sandwich everything else was just lettuce so basically i'm getting a lettuce sandwich subway has gone downhill in major ways its not the quality sandwich it was in the past your ripping the customer off by giving quality subs if I wanted a bread sandwich I would make my own if you go to jimmy...

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K.O. Remodeling, Inc, Remodelers (AKA HND) STINKS TO HIGH HEAVEN
by C.J. M. of Los Angeles, California written to K.O. Remodeling, Inc., Remolders Posted Tue February 21, 2017 1:35 am

ATT: PROSPECTIVE BUYER: HND REMODELING FAKES AND/OR PADS IT'S 5-STAR REVIEWS!!!

The House Next Door AKA K.O. Remodeling, Inc.

Do yourself a favor... Do not deal with or even talk to anyone named Ben Miran... he is your very own personal holocaust waiting to happen. I also had to supervise the workers - a foreman rarely came by. I have contacted H.N.D. management concerning my issues with no...

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The House Next Door Remodeling & Construction STINKS TO HIGH HEAVEN
by C.J. M. of Los Angeles, California written to The House Next Door Remodeling & Construction Posted Tue February 21, 2017 1:22 am

ATT: PROSPECTIVE BUYER: HND REMODELING FAKES AND/OR PADS IT'S 5-STAR REVIEWS!!!

Do yourself a favor..: Do not deal with or even talk to anyone named Ben M... he is your very own personal holocaust waiting to happen. I also had to supervise the workers - a foreman rarely came by. I have contacted H.N.D. management concerning my issues with no response. I would definitely be eager to discuss any...

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Road Trip Radio - only for Internet Use?
by Kevin H. of Cumming, Georgia written to Sirius Posted Mon February 20, 2017 6:17 pm
3 replies, Last Updated: Tue February 21, 2017 12:16 pm

I don't understand why Road Trip Radio is ONLY available via the Internet. The whole intent of the channel is for music to listen to while you drive. Most users don't want to use their mobile data plan PLUS pay for access to Internet radio to listen.

Find a permanent spot on the car programming lineup to allow for drivers to listen to Road Trip Radio.

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Direct TV FRAUD
by Sharon K. of Fitchburg, Massachusetts written to DirecTV, Inc. Posted Mon February 20, 2017 12:00 pm

Robert took money out my account Sharon from DCU Credit Union. Or should say tried to but my bank didn't give it too him they red flagged my account and had to open another account.

This is what I need from you Direct TV to send me a letter saying I wasn't RESPONABLE for that payment to send me a letter saying that and also take it off my credit scores for its not helping me with that on it. ...

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Automated Telephone Customer Service Line
by Philip R. of Calabasas, California written to Union Bank California NA Posted Sun February 19, 2017 5:41 pm

Sunday, February 19, 2017, 2:15 pm, PST... I called your customer service line to find out why you charged me two returned item fees for the same returned item. This is what I got from your automated telephone system:

"Welcome to Union Bank. For all online banking and bill payment inquiries, press 1. For new checking and savings accounts, press 2."

"Welcome to Union Bank. ...

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complaint
by norm r. of fulton, New York written to off track betting phoenix ny Posted Sat February 18, 2017 7:39 pm

I am writing in regards to my visit at otb on 2/17/17.at 5:30-600 pm
we came in a party of 6 sat down waited for the waitress to come over.when she came over she got our drinks came back and took our order meanwhile while were sitting there a party of 4 came in sat down and ordered they got ther food before us and that annoyed me to. i asked the waitress how big the shrimp was she said there...

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BAD LETTUCE!
by michelle r. of skokie, Illinois written to Buffalo Wild Wings, Inc. Posted Fri February 17, 2017 3:37 pm
1 replies, Last Updated: Fri February 17, 2017 11:24 pm

My co worker and I order salads for lunch on 2/17/2017 - all of our lettuce were wilted and the entire salad was floating in water and not drain! The lettuce had a foul smell as well. This is a disappointment and cannot believe that buffalo wild wings thinks this is acceptable.

Compensate my coworkers and I our orders back valued at 60$ via a gift card.

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TRUE ASPECT OF CUSTOMER SERVICE
by Dale W T. of Marietta, Georgia written to Comcast Corporation Posted Fri February 17, 2017 2:10 pm

RE: Tech #: XXXX Name: Otis

The above shows that Comcast Employees CAN and WILL make a difference.

I spent ~2 hours at the Acworth, GA, Xfinity Store with your Mr. Karrel Codington (apologies if I have misspelled his name) in adding / changing our services. (When I attempted via phone, I requested the Agent to send me an eMail listing the changes and charges. I was told the ONLY...

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Bank info saved without permission
by Anne S. of Cleveland, Ohio written to Discover Card Posted Fri February 17, 2017 12:00 pm
3 replies, Last Updated: Tue February 21, 2017 1:32 pm

I made a phone payment on my sons credit card. I have now found out a few months later that Discover card kept my banking information without my permission on his account. Anytime he wants to make a payment he can choose my information and it pulls from my checking account. I called Discover card and requested that it be removed and was told they are not able to do that and that I would have wait...

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THEIR "BEST RATE" GUARANTEE IS A TOTAL SHAM
by sam f. of florence, New Jersey written to Wyndham Hotels Posted Thu February 16, 2017 3:10 pm
4 replies, Last Updated: Tue February 21, 2017 12:46 am



I booked a reservation on the Ramada website and found a rate on Trip Advisor, available to the general public, that was 15% cheaper--same hotel, same nights. I immediately filed a claim under their guarantee as required.

My claim was denied because I had booked a AAA rate on the Ramada site. Because this was a "special" rate--their guarantee did not apply.

In other words, if...

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Refunding money if it can't be applied to a card then just hand me money
by Brandy C. of North rose, New York written to Barbara jeans Posted Thu February 16, 2017 2:27 pm
5 replies, Last Updated: Sun February 19, 2017 7:17 am

I ordered two mattresses awhile back, I called a week or so later, nobody had any idea where they were. So I went there asked for a refund, the lady said rudely was it approved, I said approved it's my money, she then insisted that it had to be approved by the owner, which then I stated the owner is in Florida, she said not anymore they will be in today. So that day and the following day I made...

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Rewards system
by . of , written to Coca-Cola Posted Thu February 16, 2017 12:00 pm

I am at a loss to understand why you are changing your rewards system. More than 5 years ago I had ordered a compact dvd player & then discovered it wasn't portable. You then informed me after 5 years and all those points that I had no right to cancel the order. Two weeks after placing that order you had a laptop available, which I wasn't able to order due to a lack of points. You haven't offered...

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Are you willing to lose a customer of nearly 10 years over $8?
by Teresa B. of Forestville, Maryland written to Verizon Wireless (Cell Phones) Posted Wed February 15, 2017 12:00 pm
2 replies, Last Updated: Thu February 16, 2017 5:24 pm

I just contacted your customer service dept & realized that it was an $8 difference to move to unlimited data. There was originally a difference of $18. I agreed that I would eliminate paper invoicing (-$10). I was hoping that since I was willing to budge a little, Verizon would too. But unfortunately, they declined. Would you reconsider before I knock on the door to your competitor?

Regards,

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billing dispute
by . of , written to DirecTV, Inc. Posted Wed February 15, 2017 12:00 pm

On December 22 2016 I ordered DIRECTV and internet service as a bundle deal. I was quoted by the DIRECTV representative at $88.58 per month for both services. I know get a bill for $77.00 for TV alone and $35.60 for my internet service. I have called and talked to 8 different DIRECTV representatives and nothing is being done, I keep getting a run-around from them. My order was on a recorded line...

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Nutron Tropical Planter (self-watering) instructions for use
by Pauline W. of Toronto, Ontario written to Wal-Mart Posted Wed February 15, 2017 11:37 am
5 replies, Last Updated: Fri February 17, 2017 10:35 pm

I purchased the Nutron Tropical self watering Planter. I see in 2001 a Walmart customer had the same problem as I now have. Instructions for this planter are on the sticky side of a great big sticker placed on the planter. The glue must be superglue! Because as I'm trying to remove the sticker, it's just about impossible to do so. In your client's question circa 2001 doesn't seem to have...

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Potato soup
by Sandra M. of Ventura, California written to O'Charley's, Inc. Posted Tue February 14, 2017 12:00 pm
1 replies, Last Updated: Wed February 15, 2017 10:37 pm

After a decade of being a loyal customer, buying your loaded potato soup for my children when they were ill, and my Wife when she became ill and I also have loved your loaded potato soup. (My wife has to have a very bland diet)

We have eaten O'Charley's potato soup out of the Hopkinsville, KY Store, Both Clarksville, TN stores, Hendersonville, TN store regularly. We have also stopped at...

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Immediate attention
by Sara P. of Miami, Florida written to Vita Infuse Yourself With Life, Inc. Posted Tue February 14, 2017 12:00 pm
1 replies, Last Updated: Wed February 15, 2017 10:45 pm

VITA INFUSE YOURSELF WITH LIFE in Miami, Florida treated me with total disrespect while trying to find out more information about her Cafe. It turns out, she doesn't even have a cafe yet and when I kept asking her about her business, she automatically clicked. Extremely rude and disrespectful. I just wanted a free class that she posted her website and online.

http://infuseyourself.life
...

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Advertised special was news to department manager
by Brenda B. of Syracuse, New York written to Tops Markets, Inc. Posted Tue February 14, 2017 12:00 pm
3 replies, Last Updated: Fri February 17, 2017 10:44 pm

On Monday, February 13, I stopped in to my local Tops Market in Westvale Plaza. In particular, I was interested in purchasing the NY Strip steaks on sale for Valentine's Day at $6.99 per lb.

I didn't see any in the meat case, so I asked an employee who tried to hand me a whole pork loin. When I told him that wasn't the item, he just shrugged and said you must be out. I inquired at the...

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hostess fruit pie!
by JOSEPH L. of greensboro, North Carolina written to Interstate Brands Corporation Posted Tue February 14, 2017 6:54 am
1 replies, Last Updated: Fri February 17, 2017 10:46 pm

ok i've been a hostess fan since i was a little guy !! BUT today really turned me off to your products i bought a fruit pis(cherry ) at great stops store on east market st in greensboro nc thinking i would get that old hostess quality that i grew up with!! BUT!! when i bit into it it almost broke my teeth !! the filling was like hardening glow !! it ...

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Scam?
by . of , written to Dell Computer Corporation Posted Mon February 13, 2017 12:00 pm
1 replies, Last Updated: Wed February 15, 2017 10:58 pm

I called dell and he called me back. My computer kept freezing. He said it was infected and I was to pay 299.00 to fix. I wouldn't give him a credit card number and he hung up on me. Now my computer is saying my password is wrong. He took control of my computer

Unblock my computer

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Annual Pass
by michele l. of KISSIMMEE, Florida written to sea world parks Posted Sun February 12, 2017 7:22 pm

I purchased a Florida resident season pass and a week later they offered free Aquatica Waterpark with purchase of season pass. I called and spoke with Alisha who thought she was doing me a favor when she suggested I cancel my ticket, be charged $50 for the day i visited the park, get the $116 credit and then re buy the annual pass (this way i get the free water park) the big problem with that...

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Poor service
by . of , written to Tracfone Wireless, Inc Posted Sun February 12, 2017 12:00 pm

I am having trouble using my password on my Tracfone LG Lucky phone. I installed my original password, and Tracfone would not let me access the personal Tracfone
site (I wanted to know how much time I had etc.). So I called a technician. I got someone who spoke with such a heavy accent that I could hardly understand them. They tried this and the tried that, and nothing worked. Finally, I hung up...

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