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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. What Can You Do for Us as President, John McCain?
  6. Children not wanted at Kaufmann's
  7. Suggestion Box Update
  8. Kissing at the Chili's
  9. Return Policy Will Cost Target Millions
  10. My Son is Also a Customer, Barnes & Noble
  11. Movies at the Hilton
  12. Amazon.com sells pornography
  13. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  14. 3 yr old injured
  15. The CDC is wrong....would you want my blood?
  16. Injuries sustained from my fall at save a lot Store
  17. Removal of Emily Gillete from Delta Flight 6160
  18. Turned away on Christmas Day by Blockbuster
  19. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  20. Inconsiderate Wait Staff
  21. Thanks for LGBTQ Support but Please Protect Children
  22. MERRY CHRISTMAS at Target is a dirty word!
  23. Store Manager Called My Son BUCKWHEAT
  24. David Letterman is Not a Gentleman!
  25. Bad customer service


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T-Mobile Failed Device Support
by James W. of Grand Junction, Colorado written to T-Mobile USA, Inc. Posted Mon September 26, 2016 1:00 pm

T-Mobile has failed for 3 months to provide security updates to the Galaxy S7. AT&T, Verizon, and Sprint have all been more accountable and prompt in delivering updates to the phone. It is against FCC policy to not promptly deliver updates as they become available.

I feel as though T-Mobile needs to communicate with its users and inform us about the status of updates. They also need to...

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Shoddy product
by John M. of Brick, New Jersey written to WeberStephens Products Company Posted Mon September 26, 2016 12:00 pm

Purchased a Summit E/S 670 gas grill in May 2008. In 2014 the cook box was replaced because it warped, and it warped where the sear burners are located. Now 2-years later the cook box warped again in the same location. Customer Service says it probably warped because of grease fires the second time and refused to honor the 10-year warranty. The excuse given you replaced it once already and it...

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by Sandra W. of Loma Linda, California written to Costco Companies, Inc. Posted Mon September 26, 2016 12:00 pm
1 replies, Last Updated: Mon September 26, 2016 4:22 pm

I purchased a 60" Samsung LED Smart TV FOR $1499.00 December 27, 2013 and purchased the additional warranty from Costco. The TV will not turn on at all now, it did turn on then immediately turn off for 1 week then it just stopped turning on. I phoned support and expected to be covered due to the manufacturer warranty was valid for 2 years and with my extended warranty bringing my warranty to...

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Worst cable service ever
by Boris S. of Chester, New York written to Time Warner Cable Posted Sun September 25, 2016 10:38 pm

We have time Warner cable and it's worst cable I ever have, and from so many complaints they don't care. Lie you in the face and they know they are only provider in our area. If not go fix correctly soon I will open lawsuit against them.
We live in whispering hills,Chester NY 10918

Base on this I want inspector from fcc come and check their work. If not see you in court. I will take last...

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Disappointment in Service
by Paul L. of West Fargo, North Dakota written to Fargo Harley Davidson Posted Sun September 25, 2016 4:37 pm

Poor service for the repair of my motorcycle. The first time they told me the bike was ready, my headlights would not even work! The bike still had numerous scrapes and scratches on numerous parts of the bike.
The second time they told me it was ready, my blinker never worked. The third time I found a large gouge on the head pipes, and the lower front fairing had a huge scrape on it. The...

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My dining service and experience
by . of , written to Cracker Barrel Old Country Store, Inc. Posted Sat September 24, 2016 12:00 pm

My server Jordan was pleasant,patient,knowledgeable of the menu. Jordan was quick and the food was excellent. Manager on duty was very prompt and pleasant.
Thanks for a pleasant dining experience.

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Incorrect order, and a total BS response from the store employee
by Charlie M. of fenton, Missouri written to Pizza Hut, Inc. Posted Sat September 24, 2016 12:00 pm

I was at your store on Tesson Ferry Road, in St.Louis, MO 63128. I ordered a thick crust pizza, and was given a thin crust pizza. When I said something to one of the employees, she hemmed and hawed for a minute, then recited a load of crap about how - if the pizza dough is fresh - under certain atmospheric conditions, it might not rise as much, yada, yada, yada.

Seriously, she really did this....

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Thrown out if concert was beer false pretenses
by Lorraine L. of Hot Springs, Arkansas written to Fantasy Springs Casino Concert Posted Sat September 24, 2016 12:43 am

Bunch of crap. Husband took me to Fantasy Springs Casino for a concert. We paid just under $400.00 for tickets so we can have center section and clean to stage. What a waste. I was upset that people in rows in front were standing. Husband is disabled and cannot stand. So
We could not see the performers on stage and had to resort to watch screen. I died security if they could ask these...

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Scammed By The Big Bad Company
by Clement L. of Warwick, Rhode Island written to Massmutual Retirement Services Posted Thu September 22, 2016 6:48 pm
1 replies, Last Updated: Fri September 23, 2016 7:40 pm

You are not only dealing with one person, but two your bounced check went through my checking account with a $20.00 fee that I had to pay. You think you are going to get away from not paying us the $39.06, but if I am force to sue your company in court. I will add legal fees, and punitive damages for both people that you didn't want to honor the 270 Days that was on the check 9/16/2014, and the...

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$15.00 charge from LAFitness even though guest pass was presented
by Linda L. of richton park, Illinois written to LA Fitness Posted Thu September 22, 2016 12:00 pm

My husband, son, and I have been members of LA Fitness for about the last 10 years. On Wednesday, 9/22/2016, my son decided to take his friend to the Tinley Park La Fitness in Tinley park, IL. with a guest pass. This was the first time in years that we have used a guest pass so it wasn't as though we were abusing the priviledge. Once my son and his friend arrived, he presented the guest pass but...

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Note Recall & 3rd party customer service
by Patrick A. of Rancho Cucamonga, California written to Verizon Wireless (Cell Phones) Posted Wed September 21, 2016 11:03 pm
1 replies, Last Updated: Fri September 23, 2016 7:51 pm

I purchased Note 7 from a 3rd party who purchased from Verizon.I called customer service and explained situation and I was told on two different occasions that they would honor the recall and even noted it in my account before going to Co.store. Went to store today within 20 min of talking with cust.svc and waited in line for an hour then for another 30 minutes for the manager to tell me they...

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Honest Review/ Compliment
by Muhammad f. of Bethel, Connecticut written to Muscle Pharm Posted Tue September 20, 2016 4:32 pm

I have been using your brand of whey protein powders for the past year and half and just wanted to write in to say that my experience with them has been above and beyond satisfactory, one could even go so far as to say epic. I have tried three of the wide variety of flavors you have to offer, chocolate, vanilla, and triple berry, all three have been the best protein supplements I have ever tasted...

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reopen an account
by suzy B. of decatur, Indiana written to Citibank N A Posted Mon September 19, 2016 12:00 pm
2 replies, Last Updated: Thu September 22, 2016 10:10 am

Can I reinstate a credit cards? I am still making payments but closed them out and cut the cards up a few years back. I would like to reopen because its a very old account. I do not want to open a new account.
Thank you

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NEXT program
by Jesse H. of Yardley, Pennsylvania written to Cingular Wireless (now ATT Mobility) Posted Mon September 19, 2016 8:57 am
1 replies, Last Updated: Mon September 19, 2016 9:04 am

I upgraded to the iPhone 7 Plus at Best Buy on 9.16.16 via the NEXT program. I do this every year. This year Best Buy informed me that I would get an email from AT&T with the return shipment label. I have not. I contacted AT&T via customer service and in a corporate store, and both times I was told they could not generate the label for me.I do not want to be held liable for the cost of my...

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Order NEVER filled by BlindSaver / Bali
by Linda C. of Firestone, Colorado written to BlindSaver Posted Mon September 19, 2016 8:56 am

Ordered blinds on 9/3 - Got email FINALLY from Blindsaver showing tracking Number from FedEx..
Says blinds will be delivered 9/17.. Called FedEx this morning(9/17). BlindSaver has NOT I repeat NOT shipped the blinds.. REALLY!?!?!?
14 days after order- product NOT shipped even tho Blindsaver sent me an shipping notice.
BEWARE when ordering from BLINDSAVER. Of course NOBODY manning the phone...

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Hewlett Packard Enterprise Scam
by . of , written to Hewlett Packard Enterprise Posted Sun September 18, 2016 12:00 pm
1 replies, Last Updated: Tue September 20, 2016 2:22 pm

I was on the market to buy a new printer and decided to visit Office Depot. The sales person convinced me to buy an HP printer because the HP had a program to refill the cartridge of the printer with a very low monthly payment and I had six month free ink if I subscribe to the program. I did buy the printer and subscribed to the HP ink program. Well, this was the begging of the nightmare. HP...

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Missing Shipment
by Linda C. of North Little Rock, Arkansas written to FedEx Posted Sun September 18, 2016 11:50 am

Ordered Blinds from BlindSaver/Bali on 9/3. Received email from BlindSaver with tracking numbers and a note saying blinds will be delivered 9/17. FedEx truck cruises by, never slowed down. Called FedEx thay say package has not been shipped. Called BlindSaver- they in turn called Bali , both say packages are with FedEx. NOBODY willing to take responsibility for missing products.


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HAIR LOSS from Pantene-pro v
by Michelle P. of Winnipeg, Manitoba written to Pantene Posted Sat September 17, 2016 7:53 pm
1 replies, Last Updated: Wed September 21, 2016 12:31 am

I have been using Pantene Pro-V endorsed by Selena Gomez herself! After a week of using it my hair has become very dry and breaking off! Everytime I run my fingers through my hair....hair comes out very easily. The texture of my hair is thin and crispy! I don't know what to do!

Give me back my money! and then PAY for my hair treatments that I am trying to do now at professional salons that...

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Beet Pulp Pellets
by Renee R. of Rimrock, Arizona written to Tractor Supply Company Posted Sat September 17, 2016 7:09 pm

I buy my safe choice and beet pulp pellets at Tractor Supply, when the store first opened there was a problem with availability of certain grains but then they were on track and always had enough on hand. I went in there 3 weeks ago for beet pulp pellets and safe choice, and you were out of the pellets of beet pulp, was told that it would be in on Tuesday Sept 30th 2016. so i went ahead and...

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very very upsetting
by . of , written to Hewlett-Packard Company Posted Sat September 17, 2016 12:00 pm
3 replies, Last Updated: Mon September 19, 2016 6:21 pm

i want to print in only black even though my officejet pro 8600 has an empty color cartrige. i understand that it is to prevent the printheads from drying out, however that is my choice. or should be anyways.

release a software update enabling use of black when other colors may be depleted

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Non payment of rebate to customers.
by Andy F. of Vero Beach, Florida written to Verizon Wireless (Cell Phones) Posted Sat September 17, 2016 10:13 am

On March 26th 2016 I switched two phones over from ATT to Verizon wireless. At that time Verizon wireless was offering a "Buy one Get one Samsung Galaxy7" and they were also offering to payoff the remainder of my ATT contract with the SWITCH promotion. I have spent the past 6 months trying to get my rebate for the free phone and the money that I paid ATT out of my pocket to cancel my...

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Tire Road Hazard warranty is a rip off
by Iqbal M. of DELRAY BEACH, Florida written to Sears, Roebuck & Co. Posted Fri September 16, 2016 12:00 pm
1 replies, Last Updated: Fri September 16, 2016 7:33 pm

I have Road Hazard Tire warranty on 4 tires i purchased through sears auto. One of the tire got burst so I took it to Sears but the service employee
right away blaming that it is due to alignment problem. I told them that I have the alignment done and there is no alignment problem. The tire seems was defective but they refused to apply the road hazard warranty. The same experience I had before...

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Continued Power Loss due to Power Blinks
by dale w. of kernersville, North Carolina written to Duke Energy Power Services Posted Fri September 16, 2016 6:10 am

For the past two months I continue to have power losses. The issue is a very short term loss of complete power. On Monday of this week I contacted Duke Energy to report the on going issues that has been occurring and I was advised that I would be contacted with an update as to what the issue was. The term that they referred to as being a "power blink". Today is Friday and I did not...

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Taken advantage of while given a haircut
by Rob T. of Winston, Georgia written to JCPenney Company, Inc. Posted Thu September 15, 2016 12:00 pm
3 replies, Last Updated: Sat September 17, 2016 12:01 pm

I stopped in and tried the JCP salon where I live when it wasn't busy. Big mistake. The stylist cut my hair. Only problem is, he rubbed his crotch on my shoulders the entire time. I don't have anything against gays but he is gay and I am very much not, so I was appalled to say the least by the experience. He acted very sad and told me a sad story about his mom and sister passing away in the same...

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Chocolate/Vanilla twist cones - PLEASE bring them back!
by . of , written to McDonald's Posted Thu September 15, 2016 12:00 pm

Please, please bring back the chocolate vanilla twist cone. It's gotten to the point where there's only ONE McDonald's in a 50 mile range that sells the oldfashioned twist cone. We make a special trip once a week to get that cone now that we're down to that one store. My teen & college kids come home from school and they take their girlfriends on dates to the one store in town that still has...

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