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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Thank You for a Very Bad Delivery Experience from Dell and Fed Ex Home Delivery
  2. Improve treatment of our soldiers, Delta
  3. Uncooperative Manager at Little Caesars
  4. Artificially lowering drive-thru times?
  5. I Object to McDonald's Harassment of Teens
  6. "English" phone prompt on automated service calls
  7. Rude confrontation with a senior member of your management.
  8. Terrible experience at Pier 1 Imports
  9. Continuous - repeated service failures
  10. THE CHOSEN ONES OF Auto Club Insurance Premiums!
  11. "SOMEONE WILL BUY IT" is NOT an acceptable answer
  12. Tealight candles from Dollar Tree cause BIG flame
  13. Ensure a healthy and safe environment, PetsMART
  14. Rude Disabled Employee at McDonald's
  15. old bags new bags
  16. Delivery Drivers
  17. Rudeness and inflexibility at Whole Foods
  18. Sick WalMart employee with severely poor hygiene
  19. bitten by Sears loan sharks
  20. Exploitation of senior citizens' accounts at Chase
  21. Wednesday Wingsday Special
  22. Great Customer Service
  23. American Airlines failed to provide wheelchair
  24. Jimmy John's not friendly to colleges!
  25. Size Availability


Top 25 Profiles
The selection and placement of profiles on this page were determined automatically by a computer program.

  1. Venice
  2. ~Fiƒi-la-ƒlea~
  3. LadyMac
  4. RowdyRetailer
  5. rxgirl
  6. RedheadwGlasses
  7. Cynical Erik
  8. Chris M
  9. Harleycat
  10. SiouxFan
  11. I'm back
  12. SuzieCat
  13. RebeccaBee
  14. Just Jeffrey
  15. (What's With this Cheese Thing???) Peanut's Mom
  16. Gypsywannabe
  17. judyarlinepuckett
  18. SouthernBreeze
  19. Letter Writing Help
  20. Brennie
  21. Janell
  22. CrazyRedHead
  23. Jeffersonian
  24. MelissaS
  25. Queen Green


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Lowering credit line
by Carol S. of HIghtstown, New Jersey written to American Express Credit Cards Posted Fri November 20, 2009 7:33 pm

Today I received a letter from Amex cutting my credit line in half. This is a business card and I felt it was important to have a credit line that would allow me options in case a good opportunity came along that required a high credit limit.

I called Amex and was told that the reason it was lowered was because I have never charged near the amount of the credit line. This could not have...

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PSP Repair Denied
by Jonathan D. of Columbus, Ohio written to Best Buy Posted Fri November 20, 2009 7:27 pm

I purchased an extended service plan from Best Buy with my television in 2005. For the past couple years, I have had some problems with the television. A couple weeks before expiration, I decided to haul the television to Best Buy directly to have it looked at. This was much more convenient for me, as my schedule has been very hectic. The employees would not even touch the television because it...

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Appalling Customer Service
by Diana M. of Wilmington, Delaware written to Gevalia Kaffe Posted Fri November 20, 2009 12:52 pm

I have called the CS line 4 times today from work, been on hold 10 minutes each time, and hung up upon twice. The last time, the operator informed me that he could not help me because his system was unavailable. Your CS form online was also unavailable because it was showing an error, after filling it out 3 times.

PLEASE CANCEL MY MEMBERSHIP IMMEDIATELY AND SEND ME AN EMAIL CONFIRMATION OF THE...

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lied to by online sales associate jessica
by y s. of orangeburg, South Carolina written to Dish Network (Echo Star) Posted Fri November 20, 2009 12:30 pm
2 replies, Last Updated: Fri November 20, 2009 2:31 pm

I signed up for dish network 11/18/09. first of all the guy was over an hour late, he was supposed to arrive between 8-12 he got there almost 130. then i was led to believe i was gonna receive dvr service, that was a lie. i placed an online order and when i called customer service to let them know i only received a regular box i was told by nick if3 that i couldn't get that unless i paid for...

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Incomplete La-Z-Boy Order
by Kimberly P. of Big Rock, Illinois written to La-Z-Boy Incorporated Posted Fri November 20, 2009 12:00 pm

I purchased a custom couch, chair, mirror and 2 sconces back in June. I decided I did not want the mirror, and called two days after I placed my order (the sales person said I had three days to cancel) to cancel the mirror. The only person who could cancel the mirror was the Store Manager, and he was not in. He was never in when I called, week to week, until my order was comming in October....

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Bad Service from Gulf Because of a Girl
by alyssa c. of Vernon, Vermont written to Gulf Oil, L.P. Posted Fri November 20, 2009 12:00 pm

To whom it may concern,


I have been a paying customer for quite some time now and just recently I have gone into the Gulf Gas Station on Canal Street in Brattleboro, VT (05354) and was refused service because the gentleman behind the counter is dating a girl who is not friendly towards me. Since she has an issue towards me, he refused to sell me products during his shift. After being...

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Poor Service does NOT warrant a tip!
by Rachel C. of Olmsted Twp, Ohio written to ACES Bar & Grille Posted Fri November 20, 2009 11:13 am
3 replies, Last Updated: Fri November 20, 2009 6:15 pm

My family was at Aces when a ruckus broke out. A large table had a *service issue* and refused to pay the 18% mandatory tip. The police were called!

The table had to get up and get their own drinks! The server was incredibly slow. I agree...I had the same server.

When does this warrant an 18% tip???? They paid the bill in full, but deducted the tip from the bill.

This restaurant...

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poor treatment makes me want to stop shopping at Target.
by Sean B. of corona, California written to Target Corporation Posted Fri November 20, 2009 12:28 am

The center of my complaint is my treatment at the Norco location and the bogus actions and comments made by the store manager and the girl at the Guest Services desk. Especially when she threw my bag towards me and said "Sorry". The rest of my complaint is logged with the Target Corporate call center; reference number# 1-436239486.

I no longer want this game from Target, I want my...

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Making Home Affordable
by Everett H. of stafford springs, Connecticut written to Bank of America Posted Thu November 19, 2009 7:02 pm
1 replies, Last Updated: Thu November 19, 2009 10:32 pm

Dear Bank of America,

I am currently unemployed, and I am at risk of losing my home. I have gone through both the FHA streamline refi, and the making home affordable programs, both being denied. Under both programs I have been lied to, and given false information. I was told by one of your reps that I needed to be late to qualify for the Making Home affordable program, so I didn't make...

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Unauthorized Debit card Deduction
by perry h. of gainesville, Florida written to zoosk.com Posted Thu November 19, 2009 5:52 pm
2 replies, Last Updated: Thu November 19, 2009 6:30 pm

I did NOT authorize an additional $20 payment deducted off my debit card.

I don't care about your fine print, you know EXACTLY what you are doing.

You sent me matches that WEREN'T members and expected me to pay to HAVE THEM RESPOND.

You continued to send me matches that I already saw or already attempted to contact.

Refund my $20 IMMEDIATELY.

Change your practices so people have a...

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Loyal customers screwed...
by Alex T. of Rancho Murieta, California written to Sprint Wireless Posted Thu November 19, 2009 5:37 pm
3 replies, Last Updated: Fri November 20, 2009 10:18 am

Sprint spends millions on advertising, how about actually rewarding your loyal customers. I have been a Sprint customer for 10 years and currently have a family plan with three phones on it. One has a contract which expired in Sept, the 2nd next June, and the third (primary number) Jan 2011. I would love to upgrade the two phones still under contract, but am getting screwed in the pricing. ...

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Phone Upgrade Date Switched without Notice??
by Chris M. of Smithfield, North Carolina written to Verizon Wireless (Cell Phones) Posted Thu November 19, 2009 1:51 pm

In March of 2009, I purchased 2 BlackBerry Storm 9530s for my wife and myself. Unfortunately, over the six month period after that, I had a horrific time with my 9530. After speaking with several representatives at Verizon, I was offered a chance to switch out my 9530 for a Tour 9630. Although I really would have preferred the larger screen (and it's needed for the work issues I use the phone...

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Return Policy
by Bethany L. of Moore Haven, Florida written to Barnes & Noble Posted Thu November 19, 2009 1:46 pm
4 replies, Last Updated: Thu November 19, 2009 5:29 pm

I went to return a gift and was told that Barnes and Noble will no longer return anything without a receipt. I was shocked. I have dealt with stores that do not accept returns, but it has always been small stores that are not interested in the satisfaction of their customers. I am disappointed that Barnes and Noble has adopted this policy because Barnes and Noble has always been my favorite...

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Complaint
by Ana N. of Seattle, Washington written to Verizon Wireless (Cell Phones) Posted Thu November 19, 2009 1:37 pm

I have received a replacement for the voyger I currently have. They have sent me a black voyger instead of the gray voyeger I have. Now the black voyger has a gray battery. I was told to activate the replacement which I have done. This is now the third replacement I have received. I was told that for free I will be reaceiving the LG EnV 11000 by tomorrow. I am still waiting for the tracking #. I...

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Never processed DVD rebate.
by Trish C. of New Woodstock, New York written to Sears, Roebuck & Co. Posted Thu November 19, 2009 1:23 pm
1 replies, Last Updated: Thu November 19, 2009 11:53 pm

Purchased a DVD player last Black Friday. It had a mail in rebate. I sent it in with the proper paperwork. We received nothing. Called they said give them 2 weeks to process. Waited a month, nothing. Called again said they were taking a while to process be patient. Another month, sent an email. Replied that they are no longer valid rebates.

Give me my $15 rebate please.

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Thank You for a Very Bad Delivery Experience from Dell and Fed Ex Home Delivery
by Daniel H. of Wilmington, Delaware written to Dell Computer Corporation Posted Thu November 19, 2009 12:37 pm
21 replies, Last Updated: Fri November 20, 2009 8:06 pm

Thank you for a horrible delivery experience, provided by your partner, Fed Ex Home Delivery. This is to let you know your partner, FedEx Home Delivery, currently lacks the flexibility to provide good customer service and fulfill its obligation of being a good business partner to Dell. Fex Ex Home Delivery left a tag at my front door to let me know they attempted to deliver a laptop I have...

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DISTRAUGHT
by Danielle L. of Gautier, Mississippi written to Bank of America Posted Thu November 19, 2009 12:31 pm

I opened a "secured credit card" through Bank of America in 2006. After Katrina, it was nearly impossible to rent equipment, moving trucks, or even buy bubble gum without a credit card to use for identification or to secure a rental for any type of clean up equipment here on the Mississippi Gulf Coast. Probably due to all the theft and shady new contractors in the area. Nevertheless, I...

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Improve treatment of our soldiers, Delta
by Bill R. of Smithville, Texas written to Delta Air Lines Posted Thu November 19, 2009 12:00 pm
16 replies, Last Updated: Fri November 20, 2009 1:34 pm

November 19, 2009

Delta Air Lines, Inc.
Att: Mr. Richard H. Anderson, CEO
P.O. Box 20706
Atlanta, Georgia 30320-6001

Dear Mr. Anderson,

Tuesday October 13, 2009 my wife and I traveled from Austin, Texas to Orlando, Florida through Atlanta, Georgia on Flights 1458 and 1309. We returned on the 19th on Flights 1304 and 1697.

For the most part we found your staff...

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Sales Tax Error by QVC
by Susan K. of Hanover Park, Illinois written to QVC, Inc. Posted Thu November 19, 2009 12:00 pm
4 replies, Last Updated: Fri November 20, 2009 11:00 am

As you will see from my account record I spend a lot with QVC so I'd appreciate your time in considering this.

It appears there was a sales tax issue with online order the end of August.

My family bought at total of four today's special computers at $999 each. 2 are directly on my account one on my daughters account and one on my brothers account. I am speaking on their behalf as well. I...

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I Object to McDonald's Harassment of Teens
by temple r. of Packwood, Washington written to McDonald's Posted Thu November 19, 2009 12:00 pm
13 replies, Last Updated: Fri November 20, 2009 1:01 pm

And McDonald's is a family restuarant? We will never go to McDonald's again!!!! Why
Disorderly conduct laws exist in every state, and are often used as a “catch-all” charge for minor offenses. It is important to note that disorderly conduct is a prosecutable offense, which can lead to fines, jail time, and other punishments upon conviction.

Examples of Disorderly Conduct

Disorderly...

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Social Super Bot Software
by Shaun M. of Buffalo, New York written to Social Super Bot Posted Thu November 19, 2009 11:28 am

I purchased software from this company. Parts of the software works while others do not. Either case, this is not what was promised in the ad.

I have brought this to the owners attention (Delroy Frazier) on numerous occasions and was always promised that they were working on the fix and for me to please be patient. Now I dread that this has been an attempt to stall me.

After awhile I...

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Puppets without a home.
by Maranda B. of Columbia City, Indiana written to Toys R Us Posted Thu November 19, 2009 11:25 am
3 replies, Last Updated: Fri November 20, 2009 1:14 pm

My husband and I visited your ___ location a few weeks ago with our two children. As we were walking through the store, I noticed two Melissa & Doug hand puppets were sitting out of place on an end cap. Since my son is in to puppets right now and we would like to purchase some for Christmas, I looked all around for the display they came from. I couldn't find a display anywhere. So, I used...

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Lowering Finance Charge
by Andrea C. of Newark, Delaware written to Discover Card Posted Thu November 19, 2009 9:33 am
2 replies, Last Updated: Thu November 19, 2009 12:20 pm

I called customer service to asked to have my finance charge percentage rate lowered. I pay my bill on time, I pay at least double, sometimes more on my minimum payment, they have raised my credit limit twice this year (which I assume is a sign I am a good customer and risk) so I assumed that I would be able to request a lower finance charge rate. I spoke with Pam in the Delaware office (nice...

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Why did I switch to Sprint??
by JATAUNA B. of DETROIT, Michigan written to Sprint Wireless Posted Thu November 19, 2009 7:55 am

I recently just became a Sprint customer. My T-Mobile contracted ended so I decided to try something new. (BIG MISTAKE!) My bill use to be the same every month with T-mobile I have yet to experience this with Sprint. I understand that your first bill is laways the highest but after that it should be the amount of your plan. I made the mistake of adding a second line and this has really made...

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Great Crispy Kicks with good customer service!
by George B. of carmel, New York written to Crispy Kicks Posted Thu November 19, 2009 6:47 am

Hey,

If you are looking for a nice and hot pair of basket ball shoes, Crispy Kicks is the best place for it. Thanks for the great customer service. I have received the Jordan's and very pleased with them.
I will be ordering from you guys again very soon. Thanks for quick and on time delivery.

Kick On quality!!

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