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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. What Can You Do for Us as President, John McCain?
  6. Children not wanted at Kaufmann's
  7. Suggestion Box Update
  8. Refunding money if it can't be applied to a card then just hand me money
  9. Kissing at the Chili's
  10. Return Policy Will Cost Target Millions
  11. My Son is Also a Customer, Barnes & Noble
  12. Movies at the Hilton
  13. Safety placard shoved in my face
  14. Amazon.com sells pornography
  15. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  16. 3 yr old injured
  17. The CDC is wrong....would you want my blood?
  18. Removal of Emily Gillete from Delta Flight 6160
  19. Turned away on Christmas Day by Blockbuster
  20. Inconsiderate Wait Staff
  21. MERRY CHRISTMAS at Target is a dirty word!
  23. David Letterman is Not a Gentleman!
  24. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  25. Target's Refusal to Issue a Credit


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NEED REPLACEMENT BLADE ASAP For recalled food processor!
by Barbara Anne S. of Lafayette, Louisiana written to Cuisine Solutions, Inc. Posted Wed March 22, 2017 9:31 pm

I went to your website to see if my food processor was part of your massive recall due to the disastrous manufacturing of your blade.
Turns out it is. I completed the documentation and provided a home address to have my new blade mailed to.

I can't even use my food processor. Where the heck is my new blade?


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store dis organization
by mark m. of bardonia, New York written to AutoZone, Inc. Posted Wed March 22, 2017 5:14 pm

Firstly, I have to say I don't usually go in to Autozone any more. Every time I do it is frustrating because it seems as if no one manages the store. there are employees but the line is always half here, half there. no one knows if there is a parts line and a register or what goes on. it is never clear where to stand or the order in which you are served.
If I do go i will go to the Nanuet , NY...

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Credit Reconsideration
by Dominique B. of Columbus, Ohio written to Citibank N A Posted Wed March 22, 2017 3:38 pm

I applied for a credit card a few weeks ago and of course was denied because most credit decisions are computer generated, and due to a 3 year old bankruptcy it did not surprise me of this decision. I called the customer service number to speak to an agent about reconsideration. I told the woman I spoke to about my credit situation and my purpose for filing bankruptcy. I filed for bankruptcy...

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Maybelline Dial-a-Lash Waterproof mascara
by . of , written to Maybelline Posted Wed March 22, 2017 12:00 pm

I wish you would bring back Maybelline Dial-a-Lash Waterproof mascara.

It's been many years since it was discontinued, and I still have not found a mascara that is any where near as effective. I have spent a fortune on trying other brands and types of mascara.

Your product just worked, and worked fabulously! No smearing, no problem - just great lashes all day.

If you bring it back as a...

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Employment. Fraud
by . of , written to YMCA of the USA Posted Wed March 22, 2017 12:00 pm

Someone has used my information to fill out employment paperwork at a YMCA in Georgia. A paycheck has been issued as well.

I need the paycheck cancelled and my information removed from their systems.

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Missing piece of sectional
by Ginger G. of New Haven, Indiana written to Heritage Home Group Posted Wed March 22, 2017 9:05 am

Purchased a Broyhill 4 piece sectional sofa on 2/5/17 with custom fabric. Purchased at Kittles. Waited six weeks for my sofa. It was delivered on 3/18/17 - when it arrived, the wedge corner piece was the wrong style and fabric. So I now have a sectional with no corner piece to sit on. Very frustrating after waiting 6 weeks for it to be made.

Expedite my wedge piece so I do not have to...

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Woman was laying down/passed out in parking lot
by Jamie W. of New Milford, Connecticut written to Ramada Inn & Suites/ KSC Posted Tue March 21, 2017 1:11 pm
2 replies, Last Updated: Tue March 21, 2017 10:51 pm

My daughter and I stayed 1 night for an early flight at the Ramada International Airport hotel in Orlando, FL on 3/19/17. We loaded our car at 4:30am-parking lot was very dark. When we pulled out of our parking spot with rental car to head out, the headlights shone on a woman lying by stop sign across parking lot. We thought she was dead (looked like fluid surrounding her and a bloody towel by...

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Verizon Charge-OFF ruined my dream
by Jinu K. of Fresh Meadows, New York written to Verizon Local Telephone (and FIOS) Posted Tue March 21, 2017 10:31 am
1 replies, Last Updated: Tue March 21, 2017 9:18 pm

Few weeks back, I found out verizon charge-off account on my credit report(EXPERIAN). I cancelled my fios service around Feb, Mar. 2016 and returned all the equipment. and made it sure any balance i had at that time. confirmed no balance to pay. then $120 charge-off shown on my reports. because of this $120, my credit score screwed up. I called verizon internal collection dept. and complained....

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Point troubles
by Joan D. of New Port Richey, Florida written to Coca-Cola Posted Tue March 21, 2017 10:15 am

You recently gave me until the end of March to enter my codes. Now you have the gall to say I only have 1 day left to enter them. You gave me a hard time more than 5 years ago over an order I attempt to cancel, then say I had no right to do so.

Are you going to pull this same nonsense when it comes time to redeem my points? I have more than 20,000 of them. I had wanted to get a laptop at the...

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Who's the Boss?
by Robert D. of Wappingers Falls, New York written to Amazon.com, Inc. Posted Mon March 20, 2017 5:38 pm

I placed an order for over $100.00 using my Amazon credit.
The bottom line is one of your sellers canceled my order for a Fore Stick, only because I wrote a comment about a delayed delivery that wasn't posted online due to no stock.
The last time I looked I am doing my orders thru Amazon not a 3rd. party.
What gives them a right to cancel an order because they feel like it?

I called your...

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Franklin HotSpot..... useless unless you live in an LTE area
by James P. of Connellsville, Pennsylvania written to Sprint Wireless Posted Sun March 19, 2017 4:57 pm

I have been a good customer for a while now and the last time I went to get a new phone I was talked into a plan with a wifi Hotspot and was not told that it was only a LTE device and was told that it would be reasonably priced compared to my previous plan and it is about twice the amount and for services that make it useless unless I am in an LTE area I don't get anything and have to use my...

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2017 Sonata - Voice Recognition - La Quinta , Calif. Dealership
by Roz W. of Indio, California written to Hyundai Motor America Posted Sat March 18, 2017 4:09 pm

Voice recognition system does not work! It doesn't understand anything I say and the Hyndai dealer in La Quinta California says that it is working fine.

I have brought my car in and left it in the service dept. 2 times and the last time the service representative, Randy, tried the system and he repeatedly had problems with the recognition of calling a specific person, or asking for an address...

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by Jacqueline L. of Lake Isabella, California written to Rite Aid Posted Fri March 17, 2017 6:57 pm

Today I sent this letter to the Rite Aid corporate office via their web site:

I recently injured my arm and broke some ceramics exiting your store in Lake Isabella California. It seems that Rite Aid believes we will steal their shopping carts if we are allowed to take them out to our cars. Poles have been attached to the carts which crash into the upper door frames preventing the cart from...

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by tina t. of Pittsburgh, Pennsylvania written to Macy's East Posted Thu March 16, 2017 7:30 pm

Macy's needs to hire a more qualified staff of beauty advisors. Women in deeper skin tones get ignored and the staff has no knowledge on makeup for deeper skin tones. They are always matching us with the wrong colors !!!!! We basically have to search for makeup ourselves while the so called beauty advisors are supposed to help. Make up brands are making foundation colors for deeper skin tones;...

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Beauty advisors' lack of skill
by tina t. of Pittsburgh, Pennsylvania written to Macy's East Posted Thu March 16, 2017 7:23 pm

Macy's needs to hire a more qualified staff of beauty advisors. Women in deeper skin tones get ignored and the staff has no knowledge on makeup for deeper skin tones. They are always matching us with the wrong colors !!!!! We basically have to search for makeup ourselves while the so called beauty advisors are supposed to help. Make up brands are making foundation colors for deeper skin tones;...

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by jennifer m. of Oswego, New York written to Chili's Posted Thu March 16, 2017 2:16 pm

On March 14th my boyfriend and I visited the Chili's in Victor New York. This was my first visit to the restaurant. I am a very picky eater and believe that if I am paying someone to cook for me I should receive good quality food. Needless to say I am not usually impressed. We ordered The Fajitas for two made with Chicken and Prime Rib. I WAS AMAZED! Not only were the staff very professional and...

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Food Service Customer Service Quality Issue
by Curtis W. of Dayton, Ohio written to Panera Bread Company Posted Thu March 16, 2017 2:56 am
1 replies, Last Updated: Thu March 16, 2017 3:48 pm

I purchased $18.41 of food at your Panera Bread Cafe 4840 in Kettering, Ohio 45429 (phone: 937-296-0500). The date was 3/12/2017 at 7:29:01 PM. One of the Plates or Serving Dishes my Bowl of Black-Bean Soup was served on was unclean. It had dried food on it from a previous customer. Apparently it had not been washed properly, and it had not been quality control inspected before it was used...

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Lost Phone
by Matthew E. of Martin, Michigan written to Federal Express Corporation Posted Wed March 15, 2017 12:00 pm

Federal Express lost my daughters phone on Jan 13, 2017 after it had been repaired and overnighted back to us from the repair facility . It never came. Federal Express never bothered to call us and let us know that the box arrived empty after it was checked through their Memphis hub. Hmmm! sounds fishy. Any way after about a week or so I called to find out where her phone was, you know how a 15...

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by Michael E. of Layton, Utah written to Priceline.com Posted Wed March 15, 2017 12:00 pm

I recently went on a business trip to L.A. when I got off the plane I drove to Huntington Beach. From there I looked up a hotel on Priceline.com. It showed a good deal at an Extended Stay in Brea, CA. Priceline showed it being just a few miles from my current location, turned about to be a good 20-30 miles away. When I got into my room there were no pillows, no cups, it smelt like death, and the...

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Bait and Switch Tactics
by Hannelore B. of Indianapolis, Indiana written to DirecTV, Inc. Posted Wed March 15, 2017 11:41 am

Have been with Directv approximately six years, and it seems, that they are raising their fees without being notified in advance. In February 2016, and I was told that if I commit service for 24 months, we would receive the discounted price of $68.20 per month. The other day, I received an invoice for $112.56, and I contacted them about the raised amount. Was told that the discount was only good...

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Peeling soles
by Marcia O. of Ocala, Florida written to Skechers USA, Inc. Posted Tue March 14, 2017 10:11 am

I am a nurse and have always bought skecher shape ups. No, they do not so a thing for my legs. I but them because for the amount of time I'm on my feet, the thickness is comfortable. In the past 6 months I have had to replace 3 pairs due to the soles coming apart. Not just the bottom layer, all the layers pulled apart. 3 pair!! How can all 3bhave the same defect? Used to wear nothing but...

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Peeling soles
by Marcia O. of Ocala, Florida written to Nike, Inc. Posted Tue March 14, 2017 10:04 am

I bought a pair of nike shox, which are not cheap, about 2 months ago. The soles are all coming off. I am a nurse and on my feet alot. I buy for quality, comfort and durability. This is also happening with another well known brand. I'm assuming we are using cheaper products to save on cost. I will not recommend these sneakers to anyone. Nike needs to either stepnup or lower their...

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Management's misuse of club amenities
by S P. of SLOATSBURG, New York written to 24 Hour Fitness Posted Mon March 13, 2017 5:26 pm

I joined the new location in Ramsey, NJ. One of the nice things I liked when I joined was that there were 2 additional bathrooms with showers, especially when I'm there during busy times.

Well in the last few weeks management has decided that one of those private rooms is ONLY for management use. They lock the door and only management is given keys for their personal use.

I think this is...

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Portable High Speed Data
by Susan F. of Grandville, Michigan written to T-Mobile USA, Inc. Posted Mon March 13, 2017 12:21 pm

I paid $30.00 for 3GB of high speed data believing I would have coverage during my move from VA to MI. .18GB into my move I realized I had no internet coverage forcing me to wing it the rest of the way from VA to MI. I am now in MI and still cannot use my high speed data that remains at 2.82GB. I contacted T-Mobile and spoke with Myra, Supervisor, ID#1036251. I told her all I was asking for...

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They put a hold on $150 for nothing
by Pat M. of Keeling, Virginia written to Sheraton Hotels Posted Sun March 12, 2017 7:51 pm
2 replies, Last Updated: Mon March 13, 2017 11:35 am

We stayed at the Sheraton Raleigh on March 9 for a conference. The room was paid a month earlier by my employer. The hotel was very nice and everyone was friendly. We ate in the property's restaurant but my husband paid with his bank card. We left the next morning and returned home. When I checked my bank statement I saw two charges for $25.70 and $49.30. I called the hotel and was told that...

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