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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Concern
  3. stop calling me!
  4. Suggestion Box Update
  5. Regarding the Members of Planet Feedback
  6. The Suggestion Box
  7. What Can You Do for Us as President, John McCain?
  9. Children not wanted at Kaufmann's
  10. Suggestion Box Update
  11. Kissing at the Chili's
  12. Is Anyone Listening?
  13. Return Policy Will Cost Target Millions
  14. My Son is Also a Customer, Barnes & Noble
  15. Racist Cashier
  16. Fed Ex delivered my UHD tv to a non existing address.
  17. Wait Time with Empty Tables
  18. Movies at the Hilton
  19. Gold Card Member Charging extra .20 for tea bag with refill
  20. Having the printer Ink available to purchase..
  21. Charge off account: volunteer payment
  22. Dream Vacation with "NIghtmare" travel with American Airlines!!!
  23. Amazon.com sells pornography
  24. Samsung treats Customers like Trash.
  25. Beating Dead Horses! (no offense to any PETA supporters!!!!)


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by James Y. of Lorain, Ohio written to Intuit Posted Tue May 24, 2016 5:57 pm

I'm finished with Quicken products. For 2 days I've been trying to register Quicken 2014 and it has been nothing but a head ache.
Calling tech support doors not help[ because I never get to speak to anyone.
Quicken Community isn't any better. The forum is terrible for navigating in. I have 2 accounts now thanks to Quicken.
Cat isn't an option. The times I've tried it I waited 10 minutes for a...

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Buyer Beware-This Dealer doesn't disclose information on his cars!
by Diana I. of Chula Vista, California written to Cars for You Posted Tue May 24, 2016 4:47 pm

Buyer Beware!

Dealer did not disclose my car had body work on the passenger side and the entire passenger side was repainted when I bought the car. The CarFax was clean but the Lexus dealership told me that the CarFax is only as good as the body shops that report on it. Cars for You, Joe the owner, first told me the dent was made by someone leaning up against the car, then the story changed...

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by Terri S. of Boca Raton, Florida written to T-Mobile USA, Inc. Posted Tue May 24, 2016 4:22 pm
1 replies, Last Updated: Tue May 24, 2016 11:52 pm

Hello Dr. Reitzle... I have been a T-Mobile customer for almost one (1) year and for the most part, have been satisfied with the pricing, service & customer care, when I had to call. I recently moved into an apartment that is made from concrete & cement & unfortunately, noticed that the calls I'd be getting & receiving in the apartment were being dropped. Initially, however,...

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black dot size came out of tube
by . of , written to Crest Posted Tue May 24, 2016 12:00 pm

my son Nicholas was going to brush his teeth and when he squeeded the tube a black thing came out was dot size we threw the tube n brush away we will no longer buy or use your products it was yucky whatever it was

send something to make this right

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Rotten Customer Service
by Margo P. of Hawthorn Woods, Illinois written to TravelSmith Posted Mon May 23, 2016 12:00 pm
5 replies, Last Updated: Tue May 24, 2016 11:15 pm

I ordered two pairs of pants from Travelsmith on Mar 2. One pair was on back order and the company didn't even notify me of that - I had to call. I was annoyed by this but told that the shipment date would be before a scheduled MOVE I was about to make.

Fast forward to more than TWO MONTHS later (May 23) and I receive an email TODAY that my pants have been shipped and will be delivered...

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by Pamela K. of Chicago , Illinois written to Sears.com Posted Mon May 23, 2016 3:18 am
1 replies, Last Updated: Tue May 24, 2016 12:15 am

I purchased a Serta office chair
(Serta at Home Smart Layers Premium Elite Mesh Task Chair) on May 2nd and received May 6th. The website described the chair as having a 400# weight limit. This is THE REASON I BOUGHT IT. When chair was received, the box and tag on seat stated 250# weight limit. I contacted TRUE INNOVATIONS,who supplies the chair to Sears per instruction sheet in box. They...

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Late Catered Order
by Carla T. of Heflin, Alabama written to Zaxby's Posted Sun May 22, 2016 4:59 pm

On Tuesday, May 17, I was hosting an event and had ordered 170 Zaxby Nibbler sandwiches. I had told the catering manager that I needed the food ready BY 5:30. My event was starting at 6:00 pm and I had to get it set up. I arrived at the store at 5:26 pm and was told it wasn't quite ready. I waited and waited and waited. When I inquired at 5:45, I was told 5-7 more minutes. I was frantic...

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by . of , written to The Andrew Jergens Company Posted Sun May 22, 2016 12:00 pm

Why did you guy's take gee your hair smells terrific off the shelves...I loved it....plz bring it back...give it a new look...I'm sure you can get new ideas

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Branch Experience- Encinitas CA
by Natalie A. of Oceanside, California written to Chase Bank Posted Sat May 21, 2016 3:00 pm
1 replies, Last Updated: Tue May 24, 2016 9:58 am

This is my fifth time explaining my situation to some part of Chase. I opened a checking account because I received a promotion. The promotion stipulations are, if I opened with $15,000 of new money and maintained it for 90 days I would get $200. So I went ahead and opened a savings (With Jeremy Sebastian from the Encinitas, CA branch), transferred $13990 over and the remainder $1100 would come...

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Several extremely BAD experiences
by Vikki E. of Wakonda, South Dakota written to JC Penney Posted Sat May 21, 2016 9:32 am

I have been a loyal customer of JC Penney for many years. However, for my last five purchases, there has been nothing but problems. I have had two items sent to me with blood and ink stains, two items sent in the wrong size, one item had a piece of a green and white mint stuck to the inside packaging. Now for the on-line billing problem. I first set-up a payment and then tried to change it to...

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Wheat Hearts
by . of , written to General Mills Posted Fri May 20, 2016 12:00 pm
1 replies, Last Updated: Sun May 22, 2016 11:30 am

I would love to buy Wheat Hearts again great hot cereal

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Breach of Customer Faith and Samsung Reliability
by Diwanker M. of Stamford, Connecticut written to Samsung Electronics America, Inc. Posted Fri May 20, 2016 11:40 am
2 replies, Last Updated: Tue May 24, 2016 12:31 am

I purchased a 40" Class KU7000 7-Series 4K UHD TV (2016 Model) from official Samsung online store on 5/15/2016 with Order Number: 8828483255 for the total price of Total $106.35 including shipment under the impression that this is a one time special deal or a promotion/clearance sale.

The payment was completed and I got an invoice from Samsung saying that they have confirmed my order and...

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Defected product
by Ruby W. of Avon , Indiana Posted Fri May 20, 2016 12:25 am
2 replies, Last Updated: Fri May 20, 2016 10:55 am

Your product has caused me grief !

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Diss customer
by . of , written to Pillsbury Company Posted Tue May 17, 2016 5:55 pm
1 replies, Last Updated: Wed May 18, 2016 11:50 am

I purchased your product and prepared by directions, came out burned on bottom, felt like I wasted my money, set the timer so this wouldn't happen and still came out all bad, very dissatisfied.

Whatever you can,

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Dollar General is a Bad Neighbor and a Giant Bully
by Rachael W. of Canal Winchester, Ohio written to Dollar General Posted Tue May 17, 2016 12:00 pm
5 replies, Last Updated: Tue May 24, 2016 9:46 am

Without any kind of warning, DG started building a store right behind my house. When I say that, I mean that there is literally 3 inches between my property line and their parking lot. They then decided to put the delivery door, dumpster and ALL the lighting on the side of their building that faces houses (the other side faces an empty field and a gas station). There is a direct line of vision...

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Fraudulent (salesman) & confrontational behavior (store manager)
by Robert R. of West Chester, Ohio written to Verizon Wireless (Cell Phones) Posted Tue May 17, 2016 11:11 am
1 replies, Last Updated: Tue May 17, 2016 1:15 pm

When purchasing an I-phone @ Verizon store, West Chester, Ohio; I told salesman (Joel) that I wanted to pay cash & no installments. He told me your lucky day is here, free I-pad, free hot spot, free cover, & free screen cover. I traded in my old phone & paid $244. I assumed the new phone was paid for(wrong)At a latter date the $244 was for the "free" items which I did not...

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Shamatas on Amazon marketplace keeps both returned items and the money to be refunded,
by Kenshi O. of Huntington, New York written to Shamatas Posted Mon May 16, 2016 1:53 pm
1 replies, Last Updated: Mon May 16, 2016 11:46 pm

"Shamatas", the seller of the shoes I purchased on Sep. 15 2015 on Amazon marketplace, won't refund $268.00 after receiving the returned item with new unused condition on Jan. 2 2016 while another pair of shoes of the same brand/size purchased on the same day from another store on Amazon was refund immediately. The seller never responds to my contacts while reselling the returned item...

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You Suck
by . of , written to Stamps.com, Inc. Posted Mon May 16, 2016 12:00 pm

It's always something with your site and payments,
ordering stamps is a pain, how do you choose how much I can and can not buy. Nothing is clear. Can't print stamps in the order I want. Oh, you can always upgrade your account, yeah more money for you not doing your job.

Change how stamps are purchased, reloaded.
site need work

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addison collection is a rip off site
by Hellane F. of Bloomfield, New Jersey written to addison collection Posted Mon May 16, 2016 12:02 am
1 replies, Last Updated: Mon May 16, 2016 6:10 am

"I had returned a defective Mary Frances product only to have the vendor The Addison Collection deduct a fee from my refund.

Initially I was mailed a christmas tree bag that was not even a Mary Frances, I complained and sent the bag back. I thought it was a mistake, but I now feel that Addition did not have the guitar bag on hand and just mailed me anything. Moreover, Addison refused to...

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Suggestion towards the online payment process
by . of , written to Citibank N A Posted Sat May 14, 2016 12:00 pm

Conflicting information is shown on the online payment screen. The system states that a payment was made on a certain date even if a payment failed. Communication is made to sent up the debtor for failure.

Please Provide more clear information immediately on the payment screen

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Misleading Claims on company web site
by Stewart B. of Niagara Falls, Ontario written to www.resumehelp.com Posted Fri May 13, 2016 12:20 pm
1 replies, Last Updated: Fri May 13, 2016 1:11 pm

Resume Help.com claims to offer FREE resume templates. If you follow their template you can create a decent resume, but when you try to print it the rules change.

Initially, they charge $1.95, which I thought was reasonable. After 2 weeks the FREE template will cost you $34.95 to print. Contact with the Customer Service department was fruitless. They basically said, "Sorry about your...

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2012 Nissan LEAF SL Radio Fail
by Robert K. of Franklin, Tennessee written to Nissan North America, Inc. Posted Fri May 13, 2016 12:00 pm
2 replies, Last Updated: Sat May 14, 2016 10:58 am

I recently purchased a 2012 Nissan LEAF SL and just 6 months out of warranty the radio stops working.The dealer says it will cost $3600 plus tax to replace or $750 plus tax to send off and repair. This seems crazy expensive for a radio/navigation system. I have never had a radio die in any car ever. I also own a 2014 Nissan LEAF SV and this worries me that it could happen as well to this car. For...

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Terrible service
by Rachel P. of Evansville, Indiana written to T-Mobile USA, Inc. Posted Thu May 12, 2016 11:40 pm

I used this website a few months back because my husband and I were given false information when we went into the store about T Mobile buying us out of our contract. The problem was corrected and I did receive a call from a corporate person who resolved the issue.

I know am back on this site due to being extremely unhappy with this service that sounded so awesome we switched from AT&T. We...

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Website does not work and customer service is no help
by Joseph M. of Sutton, Massachusetts written to The Vanguard Group Posted Thu May 12, 2016 9:57 pm

On three occasions I attempted to log onto my Vanguard account in an attempt to increase my deductions. The first time I was able to get in without any problems. A few days later I attempted to log in to my account once again, using the same log-on and password I had used previously but the account would not let me log in. I attempted to use the help section of the website, filled in all my...

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Spark decline to many personal cards. It's business nothing personal.
by stephanie b. of waukegan, Illinois written to Capital One Financial Posted Thu May 12, 2016 3:10 pm

I have been a Capital One card holder for years. Make my payments on time and am grateful that when no one else would give me a chance you guys did. My problem is that I own my own business and received a "preapproved" offer for the Spark Business card. I was declined due to carrying to many of your cards. I know my business file is thin, I am trying to expand it.

I would like you to...

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