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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Fraudulent Charge
  2. "Training Exercise Fail" Bonney Lake, Washington
  3. Visa cards
  4. Rude confrontation with a senior member of your management.
  5. poor sizing,poor support, and blocking me on Face book!
  6. Customer Service Complaint
  7. Lost Customer Pending
  8. Credit Reporting Dispute
  9. Store Manager Called My Son BUCKWHEAT
  10. Verizon Perv Text My UnderAge Daughter
  11. Coffee
  12. Suggestion Box Update
  13. E-Machines needs another lawsuit.
  14. Regarding the Members of Planet Feedback
  15. non service dogs
  16. The Suggestion Box
  17. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  18. What Can You Do for Us as President, John McCain?
  19. Acknowleding the value of lost lives
  20. VZW Bill Sent to Collections
  21. Inflexable return policy by Canon - dont buy their products!
  22. UPDATE: A Message From PFB Member Redhead W/Glasses
  23. D-link Doesn't Care About Customers
  24. No ID no food? WTF does being older than 21 have to do with buying food?
  25. Suggestion Box Update


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by jason w. of webster, Texas written to Radio Shack Posted Fri April 18, 2014 5:15 pm
1 replies, Last Updated: Fri April 18, 2014 8:03 pm

radio shack Webster texas.
I just wanted to take a second to recognize the outstanding service that I have received from Ruben the manager of the store. He has gone above and beyond every time I go into the store. More so, just a few days ago when I went in to get my preordered S5. ATT had not put in my upgrade eligibility in right, Ruben got on the phone, ad got it taken care of. I had things...

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No customer support
by Patrick A. of Rancho Cucamonga, California written to Charter Communications Posted Thu April 17, 2014 9:48 pm
1 replies, Last Updated: Fri April 18, 2014 11:27 am

I was scheduled today for installation between 10:00 and 12:00, the installer showed up at 9:00 and luckily I was close by. When I arrived he told me he called his dispatcher and said he could not do the job and they were sending someone else and also had the order incomplete. A half hour goes by and another installer shows up, spends 15 minutes on the phone with dispatch and informs me that...

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by beverli s. of willis, Michigan written to Paper Magic Group Inc Posted Thu April 17, 2014 9:05 pm

I can not believe what a DUD Dudley's Easter Egg Color is! For 30+ years I bought PAAS egg dye. This year, because of the cute Peter Rabbit packaging, I purchased Dudley's egg dye instead. BIG MISTAKE! The eggs have VERY little color, the pink aren't colored AT ALL--just a few speckles of possibly pink. The purple looks like swamp water brown. Disgusting. Even my three year old granddaughter...

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Dudley's "Swirl an Egg"
by Janell H. of Columbia, Maryland written to Paper Magic Group Inc Posted Thu April 17, 2014 8:12 pm
2 replies, Last Updated: Fri April 18, 2014 10:43 am

This is my first time to try Dudley's "Swirl an Egg". What a Hugh disappointment ! The eggs on the box looked lovely BUT No way could one ever get those results with this product. I CALL IT DECEPTIVE ADVERTISING. No matter how long ,after explicitly following directions, I left the eggs in the colored matter, would they look like advertised. WHAT A SHAM, I will NEVER buy this...

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Bad billing bad service bad company
by Anthony F. of Grand Prairie, Texas written to Verizon Wireless (Cell Phones) Posted Thu April 17, 2014 1:20 pm
2 replies, Last Updated: Fri April 18, 2014 10:45 am

I ended my service with verizon wireless in November of 2012 due to unlawful and just plain incorrect billing. Without notifying me they placed a balance in excess of $2,200 on my credit report as a collection item. I have contacted them several times with regards to this to no avail. Why am I being charged $2,200 for Verizon's mishandling of my account. Why is this on my credit report...

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customer service is lacking
by Kim K. of West Springfield, Massachusetts written to Lenscrafters Inc Posted Thu April 17, 2014 11:50 am

Hello, I have recently moved from Mass to FL, and I have a pair of glasses that I need new lenses in. I purchased them from the Lenscrafters in Holyoke, MA, and went to the Merritt Island location in FL to try to get new lenses. They were pretty rude, trying to sell me another pair, when these frames were fine, I just wanted my updated prescription in them. They quoted me the lenses and they were...

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Offers not fulfilled
by David G. of Miami, Florida written to Royal Caribbean Cruises Ltd. Posted Wed April 16, 2014 8:54 pm

I placed a reservation over the phone for a cruise May 3, 2014 on Oasis of the Seas, Eastern Caribbean.

At the time of booking the savings certificates had just expired. The representative I spoke with informed me that if I went ahead and booked the reservation for $2349 and enrolled in the Crown and Anchor Society, I could contact the company after enrolled and still receive either the...

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The rudest pharmacist ever.
by Kimberly D. of River Ridge, Louisiana written to Walgreen's Posted Wed April 16, 2014 3:27 pm
2 replies, Last Updated: Thu April 17, 2014 4:35 pm

The Pharmacist at the Walgreen's Pharmacy in River Ridge Louisiana is a total joke. I recently had major oral surgery and when trying to fill prescriptions the pharmacist Lindsay, she was rude and most unhelpful. I had changed to a new provider and Walgreen's do not accept them anymore. Instead of trying to be patient and explain it to me, she was just rude. Over the years I have had many people...

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False reports on my credit reports
by Mark L. of Lowell, Massachusetts Posted Wed April 16, 2014 1:31 pm
2 replies, Last Updated: Wed April 16, 2014 2:23 pm

Hi Mr. Fairbanks,
I understand you are a busy man and have a lot on your plate, but I have a huge problem that was caused my an error on your company's part. I recently pulled credit report from all 3 companies. Experian, Transunion and also Equifax. However, I was unhappy and shocked when it showed that I missed a payment and it was late and reported by your company....

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Not satisfied
by Justin W. of North huntingdon, Pennsylvania Posted Wed April 16, 2014 11:40 am
1 replies, Last Updated: Wed April 16, 2014 11:50 am

I personally feel that your overall attitude and customer service was awful. Starting from the issue with the soft close hinges. The owner straight up lied to me when he told me the hinges were not interchangeable. I know this because I did it myself. This became a he said she said argument between Brandi and myself... Guess you never heard of "the customer is always right". Next Brandi...

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complaint on billing
by jason w. of webster, Texas written to blast fitness Posted Wed April 16, 2014 7:08 am

I paid for training sessions in Webster Texas in Jan 2014. I signed up for the to be drafted monthly, with the understanding that I had to cancel 30 days out. I got the information from my trainer, and did the 30 day cancelation as instructed. I notice that they charged me anyway. I contacted customer service, 4 days later they responded that they cant cancel my service due to the forms not being...

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150 Gaines School Road
by Chase M. of Athens, Georgia written to McDonald's Posted Wed April 16, 2014 1:15 am
5 replies, Last Updated: Thu April 17, 2014 6:58 am

I went to the McDonlads on gaines school road in Athens, Ga on Wednesday, April 16 2014. My roommate and I asked for 2 separate orders, and he told the cashier his order and then I proceeded to tell her my order. During this, there were multiple communication problems between us and her. After that, we pulled up to the window to pay, and my roommate paid with his card, and then, she gave his card...

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by Robert T. of Henderson, Nevada written to Dream Products OnLine Posted Tue April 15, 2014 6:00 pm

Sent u a letter about my return product for my acct credit. There has been NO reply from U. Item was sent back to the Deering Ave address on 03-01-14. Need your reply to me ASAP to clear this problem. ITEM: E312, 95902, talking phone e.g. $29.99 + $5.00 shipping. ORD# 22381939...Send reply ASAP.....Robert


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by Jennifer N. of Chatham, Ontario written to Ford Motor Company of Canada, Limited Posted Tue April 15, 2014 3:36 pm
3 replies, Last Updated: Thu April 17, 2014 8:03 am

I purchased my 2012 Ford Fiesta in July 2012. The following summer (June 19, 2013) I had to take my car in to have the entire interior replaced due to a water leak that was coming in from the seams where the interior quarter trim panel meets the trunk floor. Ford replaced the mouldy interior without cost to me.
At 25,000km Ford had to replace the transmission in my car. Prior to replacing the...

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no refund as promised
by Karen F. of Erie, Pennsylvania written to Duncan Hines Posted Tue April 15, 2014 12:54 pm
1 replies, Last Updated: Tue April 15, 2014 5:04 pm

I have called them twice re/refund on two cake mixes. It says on the box 100% guarantee. Their new deluxe cakes are terrible. I got the carrot cake and caramel nut cake . they only rise about one inch.

I want my money back as promised.

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Declined for Citi Forward Card Credit Limit Increase and Citi Dividend Visa Account for College Students
by Roberto S. of Apt. E202, Georgia written to Citibank N A Posted Tue April 15, 2014 10:09 am
1 replies, Last Updated: Tue April 15, 2014 11:59 am

I have been a loyal customer with this bank for about seven months when it comes to having a credit card and well over a year in general with their services. I've always paid on time (often making more than minimum payment) and kept my account in good standing. Overall, I'm very grateful they gave me a chance to build my credit but I tried to ask for a credit limit increase on my Citi Forward...

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by Anthony L. of New Port Richey, Florida written to Walgreen's Posted Mon April 14, 2014 10:39 pm

Frist am I a loyal customer , How loyal am I, I am covered by my husbands prescription plan Express Scripts, But I go to Walgreens I pay a little more but I get it the same day, the only time I didn't go to Walgreens is when Walgreens STOP using Express Scripts, CVE is 1/4 mile away I like Walgreens better. I Just received a letter from Walgreens saying I own $ 67.52 the funny part of this is...

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2 bad food experiences recently- with no perish by date on products.
by R B. of cotrez, Colorado written to Sam's Club Posted Mon April 14, 2014 5:30 pm
1 replies, Last Updated: Tue April 15, 2014 7:11 am

bought 24 oz. of Argitoni fresh shredded Parmesan Cheese in Farmington, MN. refrigerated it immediately after opening. kept refrigerated constantly.
Took it out today to use and it is getting moldy.
I see no perish by date anywhere on the jar.
This is so totally unacceptable.

replace it immediately--find out, why there is no perish by date on many of their products. If they cannot replace...

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Fraudulent Charge
by Laura P. of Belchertown, Massachusetts written to ftd.com Posted Mon April 14, 2014 10:13 am
8 replies, Last Updated: Thu April 17, 2014 2:27 pm

I monitor my checking account regularly - especially in light of all of the fraud recently. I had a fraudulent charge show up on my checking account on Thursday 4/10/2014. I noticed on Wednesday that my available funds were reduced by the amount of the charge but had no way of knowing what the charge was until Thursday.

It was for FTD.com. I first contacted my bank - who were very helpful...

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by mary g. of Hinsdale, New York written to Walmart Posted Mon April 14, 2014 12:38 am
3 replies, Last Updated: Tue April 15, 2014 5:45 pm

I visit your store in Bradford, PA., because its so much nicer than the one in Allegany, NY. So I was cashing out at about 11pm and the girl cashing me out was really rude. I was like why? If you don't like your job find another one. There is no reason to be rude to a paying customer.

Reprimand your workers when being unfriendly. The store I visited I spend alot of money in. And I go out of my...

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"Training Exercise Fail" Bonney Lake, Washington
by Tim M. of Wilkeson, Washington written to Red Robin International Posted Sat April 12, 2014 11:54 pm
10 replies, Last Updated: Thu April 17, 2014 4:07 pm

On 4/12, we decided that we were going to stop off at the new Red Robin location in Bonney Lake, WA. We watched the signs go up, watched as the space was under construction, and it looked like it was open -- people were seated inside, parking lot was full of cars, people walking in and out, no signs whatsoever that said otherwise.

So, we circled the parking lot, found a parking space, and...

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account reactivation
by Tamara M. of Las Vegas, Nevada written to AOL MovieFone, Inc. Posted Sat April 12, 2014 4:48 pm
1 replies, Last Updated: Sat April 12, 2014 5:33 pm

I am trying to reactivate my account so that I can obtain my emails and the customer service rep is telling me that I am not the primary account holder of my account.

Reactivate my account

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Awful..Simply Awful
by Todd H. of Mansfield center, Connecticut written to Priceline.com Posted Sat April 12, 2014 11:45 am
2 replies, Last Updated: Mon April 14, 2014 1:44 pm

Timeline of Events:

September 6th, 2013

Logged onto priceline to locate rooms for a trip to New York for me and three co-workers. Booked the reservation with travel insurance as well for added protection for $15.00.

Received confirmation from Priceline and noticed that the dates were incorrect. I immediately contacted Priceline Customer Service within 30 minutes of original booking. ...

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Inconsistent Delivery Tactics
by J D. of Portland, Oregon written to Federal Express Corporation Posted Fri April 11, 2014 3:30 pm

This is a general complaint about the lack of consistency and service reliability one receives from this company when taking delivery of a package at a residence. The following issues seem to regularly happen whenever I am to receive a package at my residence; an apartment community in Portland, OR

1) Driver does not attempt to find out if I'm home and instead leaves package at the leasing but...

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HELP! 90 day lates from 2012 on Paid off accounts
by Joseph J. of dallas, Texas written to Conn's Appliances Posted Fri April 11, 2014 1:01 pm
1 replies, Last Updated: Sat April 12, 2014 7:36 am

I have had 3 accounts with Conn's all paid on time as agreed and paid off in full. I was just made aware that 2 of the accounts are showing 90 day late payments which is not true. I paid all the accounts on time. I feel that they should not cause my credit to be negative as I was a great customer to them. This is lowering my credit score which is unfair and I have disputed these lates several...

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