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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. New Italian Restaurant Review, Webster, MA
  2. An letter from one of your former customers.
  3. Humiliation is Bitter
  4. Worst. Store. Ever.
  5. BEWARE OfficeMax "Free PC Check & Tune-up" RIPOFF!
  6. Rude confrontation with a senior member of your management.
  7. Credit Pre - Approval Notices
  8. bed bugs and rats in the room. treated with disrespect
  9. He snatched my money and I am pissed
  10. Suggestion Box Update
  11. Regarding the Members of Planet Feedback
  12. Credit Denial / Rebuilding Credit
  13. The Suggestion Box
  14. theft at franchise
  15. My Tracfone
  16. Horrible Service/Food repeatedly
  17. you continued to ding my credit score so i switched to at&t wireless
  18. I donít know where to begin
  19. What Can You Do for Us as President, John McCain?
  20. US Airways Treats our Heroes with Disrespect!!!!!
  21. NFC Payments and dissapointment
  22. Why is it such a hassle?
  23. Victim of Road Rage by one of your employees
  24. Rude Manager
  25. Children not wanted at Kaufmann's


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How can any company be so dense?
by Alan S. of Evanston, Wyoming written to PUR Water Filters Posted Wed November 26, 2014 12:40 pm
3 replies, Last Updated: Wed November 26, 2014 11:34 pm

We spoke a few times well over a year ago about your constantly leaking faucet adapters. Two or three times you sent me replacements that were no better. I finally threw out the 1-click unit and searched for a N.O.S. "screw-on PUR". All was fine for over a year until a water main break & repair destroyed it. Off to Walmart again and another $30.00 shot in the can for a new 1-click...

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by J D P. of Denver City, Texas written to Federal Express Corporation Posted Tue November 25, 2014 6:23 pm
5 replies, Last Updated: Thu November 27, 2014 9:05 am

This happens EVERY time I have a package "on fedex vehicle for delivery". Because fedex drivers in my area have proven to be incompetent, with lost packages, late deliveries and frequent lies to create false delivery exceptions, I requested several months ago that all my fedex packages require signature service. This package, 9611804383263215558661, was supposed to be delivered today,...

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by . of , written to Walmart Posted Mon November 24, 2014 11:42 pm
3 replies, Last Updated: Tue November 25, 2014 10:59 am

I ordered a Butterball Turkey fryer and 2 large bottles of peanut oil on November 8th so I would have enough delivery time for Thanksgiving this would be my first turkey fry in addition to our wedding anniversary I had everything planned. I received my oil on Nov 20th and I was off that day so I retrevied it off of the porch as soon as Fex-ex dropped it off today is November 24th and I decided to...

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An letter from one of your former customers.
by Eric M. of Addison, Texas written to US Aviation Academy Posted Mon November 24, 2014 8:28 pm
6 replies, Last Updated: Wed November 26, 2014 11:50 pm

I have been with US Aviation since May. I have nothing that I can call good quality. From their ridiculous policies of requiring LICENSED pilots to do W/B and flight plan calculaions , to their scheduling system.

Pilots here are not allowed to schedule airplanes by themselves. They have to go through a ridiculous bidding process. Last Monday, I was using their scheduling viewer from home. I...

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Most likely falling on deaf ears
by Dale W. of Coeur d Alene, Idaho written to Verizon Wireless (Cell Phones) Posted Mon November 24, 2014 7:52 pm
4 replies, Last Updated: Tue November 25, 2014 3:48 pm

Having been a customer for over 14 years and taking my money for things I don't need I asked to lower my bill. All I got was efforts to raise it. They have forced me into a trap where I have too much data that I don't use and I still must pay for. My needs have changed as my husband is disabled and also a Vet. We never used that much data even when he was able-bodied. We were indeed offered...

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Service Suspension
by Dale P. of Evanston, Wyoming written to Qwest Communications Internet Service Posted Mon November 24, 2014 1:35 pm
4 replies, Last Updated: Thu November 27, 2014 10:25 pm

Qwest Communications shut off my service they say due to an NSF payment from my Bank, But my Bank still Denies that any NSF payment was sent to Qwest(Centurylink)Plus I wasn't notified of Any Problems through Email, phone or otherwise! I have paid them over 200.00 dollars in the last two weeks ! The total bill was for 373.51 ! They still want 396.00 dollars to turn my services back on! Me and my...

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Rewards for loyal customers
by Devika S. of Leesburg, Florida written to The Children's Place Retail Stores, Inc. Posted Sat November 22, 2014 8:57 am
5 replies, Last Updated: Tue November 25, 2014 9:26 pm

I frequently shop at Children's Place, 9 years and 3 kids later, its still my go to store. I joined the rewards program when it came out and quickly escalated to a Diamond member. Twice I have applied for the card - I even called in to explain to them how much money I spend on a regular basis there. My credit report is decent and I have been working on it through the year. I am annoyed that...

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lynda.com scamming people out of their paid subscription
by adel a. of new york, New York written to lynda.com Posted Fri November 21, 2014 9:01 am
1 replies, Last Updated: Sat November 22, 2014 6:47 am

I fully agree with the fact that lynda.com customer service is so bad it sucks; its so sporadic and non-existent; and their so-called social medial team socialmedia@lynda.com are arrogant people as well as their legal affairs businessaffairs@lynda.com.

As for you saying for people "to go up the chain" to the supervisors, when you call, you are told you'd have to wait 10 days for...

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Take my payment!!!!!!
by ANDREW R. of ADDISON, Texas written to Verizon Wireless (Cell Phones) Posted Thu November 20, 2014 5:57 pm
2 replies, Last Updated: Fri November 21, 2014 11:53 am

I cancelled service with Verizon Wireless. They charged me early termination fees which I knew would occur. I was out of a job at the time (July 2014). To make a long story short, once I started a new job, I called them (October 22nd) and advised them I want to set up a payment arrangement for the bill for 11/24 and 12/8 and they agreed and even offered to settle it for less and close the...

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Misleading sales tactics. or false claims
by John P. of Rogers, Arkansas written to Sprint Wireless Posted Wed November 19, 2014 8:58 pm
3 replies, Last Updated: Fri November 21, 2014 7:41 am

We have three phones with sprint and just updated one because one phone was going bad. We upgraded to a Iphone 6 plus. We we're told in the store in Rogers, Arkansas that the new plan for three phones with the payment on the new Iphone we would be paying $157.00 monthly, about $100 less than our previous plan. First new bill $458.00, saying we now have two accounts. Sprint states there is a...

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Defective TV Lift
by Arnie H. of Los Angeles, California written to Activated Decor Posted Wed November 19, 2014 5:26 pm
1 replies, Last Updated: Wed November 19, 2014 5:54 pm

This company, Activated Decor, sold me one of their products(A TV Lift) that was defective and everything about their product and service was awful. Basically their product turned out to be complete junk. On top of their product being woefully bad, they refused to give me a refund or credit after I returned their product to them. This type of business behavior is truly unacceptable in that they...

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Disc to digital conversion
by Sean S. of Bear Creek, Alabama written to Disney Motion Picture Studio Posted Tue November 18, 2014 11:59 pm
3 replies, Last Updated: Wed November 19, 2014 4:34 pm

I have been purchasing Disney/Pixar movies for a long time now and for the price that I've been paying, it would be nice to actually be able to convert all of my movies into a digital copy (i.e. vudu.com). I can't see that I should have to buy a digital copy of the movie that I already own and paid top dollar for. I have an extensive collection of your movies (over 200 movies) but appears to be...

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Humiliation is Bitter
by Pat S. of Lithopolis, Ohio written to Amazon.com, Inc. Posted Tue November 18, 2014 4:23 pm
13 replies, Last Updated: Tue November 25, 2014 3:31 pm

For my husband's boss's housewarming we purchased a solid brass cricket and a Northern light's fireplace basket. I asked that the cricket be giftwrapped, and had a nice card attached. Also with the order I had ordered a phone wallet and a phone case. When we received the order, we placed the gift wrapped item, and the bigger box of fireplace accessories in a gift bag and took them to a...

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Fraud NO service buy you took my money.
by Nicole W. of Shenandoah, Pennsylvania written to fusesimple.com Posted Tue November 18, 2014 4:01 pm
1 replies, Last Updated: Tue November 18, 2014 4:23 pm

To Whom It May Concern:

On October 13th I ordered home and internet service through the company that advertised service in three days. After charging my credit card for service, I spent over a month calling and emailing because there was NO service.
I did in the beginning get the run around saying my router was on the way and that they were delayed a few weeks. Three weeks later I...

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Poor service.
by Andrew M. Z. of Nashua, New Hampshire written to Bank of America Posted Tue November 18, 2014 3:39 pm
1 replies, Last Updated: Wed November 19, 2014 9:24 am

I opened a credit card account several months ago and after one use my number was hijacked and fraudulent charges were put on the card. I contacted the bank and the account was closed. At that time the opportunity to obtain a new card was offered, which I declined. I thought better of it and called back to order the card and was told that the card would be sent. I went into the branch for a...

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One checked bag lost
by Deanna A. of Whittier, California written to Southwest Airlines Posted Tue November 18, 2014 9:44 am
2 replies, Last Updated: Wed November 19, 2014 9:44 pm

My luggage was lost on my trip home from Vegas on 10/19. On 10/23 I received a call from the Southwest advising me that I may want to go ahead and file my formal itemized claim sheet.
I mailed my itemized claim sheet on the 10/24.

On 11/17 I received a check!

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Terrible service
by Jill M. of Los Angeles, California written to Wokcano Posted Mon November 17, 2014 9:38 pm
3 replies, Last Updated: Tue November 18, 2014 5:37 pm

The manager Tiffany Otani was rude and not helpful after their driver messed up trying to deliver food in a mix up of errors, everyone was flippant, made excuses about traffic and only after I cancelled the order to request a refund did Tiffany offer to remake the order and send faster than the driver stuck in traffic- a thought could have occurred a half hour ago. Terrible customer service, you...

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Awful Employee Interaction
by Jessica C. of North Brunswick, New Jersey written to Wells Fargo Posted Mon November 17, 2014 1:27 pm
2 replies, Last Updated: Tue November 18, 2014 7:17 am

I went to the Princeton, NJ Alexander Road Wells Fargo this afternoon to make a withdrawal. The lobby was not busy - just 3 customers in the location with one being helped and two on line waiting. One person at the drive-thru waiting as well. There were two tellers, one new and needing "over-rides" often. The other teller was only able to help customers making deposits so we had to wait...

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Enable your employees and be accountable
by Joanna O. of Tallahassee, Florida written to Red Coach USA Posted Mon November 17, 2014 12:38 pm

I am writing a major complaint due to the lack of service I have encountered.

On July 23rd, I called to order a ticket with my Loyalty Points and renew my student discount. I was informed to just email my student ID to the email provided on the website to renew my student discount. The worker proceeded to charge the $77 bus ticket to my card instead of through my loyalty points.


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by Brad J. of Edmonton, Alberta written to Carnival Corporation Posted Mon November 17, 2014 12:22 pm
2 replies, Last Updated: Tue November 18, 2014 7:19 am

Please make a blanket ban on smoking all throughout the ship! I had to limit my time in the nightclub to 30 minutes due to all the cigarette smoke in the fair! Health comes first!

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Complinets to a great employee
by jerry s. of rolling hills estates, California written to Best Buy Posted Mon November 17, 2014 12:12 am

I took my computer to the Torrance store Geek dept. an employee named Daniel waited on me,my office sweet was all frozen, he diagnosed it in minutes, suggested the solution, and later in the day called me to say it was ready for pickup, he tested it with me before I left the store, and it was perfect. He was polite,effecient, and completely knowledgeable.
He is definitely management material.

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Great service and People.
by Richard B. of Phoenix, Arizona written to brakes plus Posted Sun November 16, 2014 8:37 pm

This store always give good service.
The people are helpful and always positive.
The prices are good.
The service is normally quick.
Thank You for that.

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Great Job.
by Richard B. of Phoenix, Arizona written to Phoenix Therapeutic Massage & Bodywork Posted Sun November 16, 2014 8:29 pm

They do a great job.
Have a great staff.
Have great Prices.
The Therapist Susie did a great job and was very professional.

Thxs again.

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Hotel room not as advertised
by Anna A. of Brookings, Oregon written to Expedia, Inc. Posted Sun November 16, 2014 12:38 pm
1 replies, Last Updated: Sun November 16, 2014 7:42 pm

I booked a hotel through Expedia specifically with a king size bed at Days Inn SF. Upon check in at the hotel the clerk stated, "I'm not even sure why they (Expedia) told you we have kings because we don't have any king beds at this hotel." Unfortunately due to my medical condition I need a bigger bed than was available, but I was stuck here for the night. This made things difficult for...

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Hefty bags
by louise s. of harker heights, Texas written to Reynolds & Reynolds Posted Sun November 16, 2014 11:01 am
3 replies, Last Updated: Mon November 17, 2014 10:05 am

I have arthritis, therefore I buy baggies with a zip lock that has tabs on it for easy opening. I bought a box of Hefty stronger seal, quart size and tabs were missing.can not return to store as I do not recall where I bought them.

please send me a few boxes.(with tabs)

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