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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Concern
  2. stop calling me!
  4. Rude confrontation with a senior member of your management.
  5. Suggestion Box Update
  6. Regarding the Members of Planet Feedback
  7. The Suggestion Box
  8. What Can You Do for Us as President, John McCain?
  9. Gold Card Member Charging extra .20 for tea bag with refill
  10. Racist Cashier
  11. Children not wanted at Kaufmann's
  12. Suggestion Box Update
  13. Is Anyone Listening?
  14. Kissing at the Chili's
  15. Charge off account: volunteer payment
  16. Wait Time with Empty Tables
  17. Return Policy Will Cost Target Millions
  18. My Son is Also a Customer, Barnes & Noble
  19. Dream Vacation with "NIghtmare" travel with American Airlines!!!
  20. Having the printer Ink available to purchase..
  21. Fed Ex delivered my UHD tv to a non existing address.
  22. Samsung treats Customers like Trash.
  23. 2 Year Old Can not ride his new bike
  24. Movies at the Hilton
  25. Amazon.com sells pornography


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wrong size shoe
by melissa g. of Essex, Maryland written to Amazon.com, Inc. Posted Wed May 4, 2016 8:25 pm
1 replies, Last Updated: Wed May 4, 2016 9:40 pm

I bought two pairs of DailyShoes Women's Military Combat Lace up Mid Calf High Credit Card Knife Money Wallet Pocket Boots.It was on hold and i even had to wait over a month for delivery.One pair was for a friend and I ordered a 6.5 size.known to my behalf when i FINALLY got my order. The 6.5 shoes were in a 6.5 box, but the boots were 7.5 inside the box.I was very dissapointed for this was a...

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Matthew S. Fitzgerald - Self-Serving US Army Lawyer To Totally Avoid
by Dana O. of APO, Armed Forces Europe written to Matthew Fitzgerald Posted Wed May 4, 2016 3:43 pm

While seeking counsel on a matter while in the US Army, (then) Captain Matthew Fitzgerald advised and informed me that I had to do something which was totally against Army regulations/law. As a result, I lost over $40,000 unnecessarily. I subsequently found out that Captain Fitzgerald did this to use as his first "success" on his annual performance evaluation of which I got a copy. I...

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by sharon s. of dubuque, Iowa written to liberty medical imaging Posted Wed May 4, 2016 2:51 pm

Sheila, office manager, and xray tech facilitated my xrays after an hour and 1/2 wait.

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Pathetic customer service responsiveness
by sharon s. of dubuque, Iowa written to Home Depot, Inc. Posted Wed May 4, 2016 2:41 pm
1 replies, Last Updated: Wed May 4, 2016 9:43 pm

I tried to contact Home Depot Tuesday night, waited on line over 20 minutes on hold to annoying rorbcall announcement that they will be with me shortly and I am important...lol. Finally hung up, took a chance and went to store to look for item myself. Talked to a rude female clerk at around 7pm with no success, her male counterparts were kind.
Called again today to speak with manager about...

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Very upset
by Jenna A. of Eagan, Minnesota written to Tires Plus Posted Wed May 4, 2016 11:04 am

I would like to start this by saying, I am not a hateful person, but this has me so frustrated, I needed to share this with someone higher in hopes it will be taken care of.

I was at the Tires Plus in Forest Lake, MN a little while ago. I had air leaking from all four tires and was putting air in them every 2-3 days. They said it was probably erosion on my rims. I brought in my vehicle, they...

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Not Honoring Deals and Promotions
by Alisha H. of Maricopa, Arizona written to Firehouse Subs Inc. Posted Tue May 3, 2016 11:21 pm

The Firehouse in Maricopa, AZ agreed to be part of a discount card program. Their address was on the card. We visited this location 4/7/2016. They refused to give us the discount which was "Free chips & drink with purchase of a sub". They stated they are no longer participating. This card expired 4/15/16.

I would like a refund for the chips and drink with the meal. If this...

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Once Loyal HP Customer, now Never AGAIN
by Susan B. of Kingman, Arizona written to Hewlett-Packard Company Posted Tue May 3, 2016 4:57 pm

I tried to install an OfficePro 8610 on Saturday. Nothing worked, wirelessly or via USB Port. We brought in someone who couldn't do it and still charged a service call.
Microsoft spent 4 hours trying to get it installed and also downloaded the drivers from the HP support page ( I had tried that too) and no success, all apparently because I have Windows 10. They told me HP support should help (...

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You are not cashing my checks. Please take my payment.
by Raymond M. of Portsmouth, New Hampshire written to Toyota Motor Credit Corp Posted Mon May 2, 2016 2:40 pm
2 replies, Last Updated: Tue May 3, 2016 1:49 pm

I financed a car through Toyota Financial Services. I paid my first payment on time through billpay. I followed up when the check didn't get cashed. They couldn't find it. They called. I put a DIFFERENT account number than originally on paperwork (a few digits omitted) to ease paperwork and sent another check. Now I am showing late again and getting calls.
1. taking my money should not be this...

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by PATTY S. of mccormick, South Carolina written to OfficeMax.com Posted Sun May 1, 2016 12:00 pm
2 replies, Last Updated: Mon May 2, 2016 11:43 am


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by KATHY C. of suffern, New York written to Proflowers.com Posted Fri April 29, 2016 6:33 pm
1 replies, Last Updated: Fri April 29, 2016 10:25 pm

I am writing to commend a very special employee in customer service. I ordered flowers today, to be sent to my Daughter in Phoenix,for Mother's Day. They are from her two sons,, who live with us. their Grandparents in NY. I spoke to a wonderful Customer Service Rep., named Ed. He was so very courteous and kind, very knowledgeable, and went over every detail of our order. His pleasant voice and...

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Durablend is Defective, and Ashley should be replacing this for consumers who have purchased furniture with this covering.
by Stacy H. of Eugene, Oregon written to Ashley Furniture Industries, Inc. Posted Fri April 29, 2016 5:31 pm
2 replies, Last Updated: Mon May 2, 2016 12:18 am

We purchased about 6 years ago a rather expensive sectional set, made by Ashley Furniture. This set used their "Durablend" leather blend material, that was highly touted at the Ashley Store that we visited. While we ultimately purchased the sectional at another local retailer who carried Ashley Furniture, we were sold on this product by the Ashley Home Store in Springfield, Oregon (no...

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by melissa g. of Essex, Maryland written to www.lipsmacker.com Posted Fri April 29, 2016 1:47 pm
1 replies, Last Updated: Fri April 29, 2016 2:04 pm

On the site, it says to sign up and you will receive a gift for your birthday. I just had mine and received nothing.

honor what they say

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Unsatisfied customer
by Delzora M. of Putnam Valley, New York written to Walmart Posted Fri April 29, 2016 11:44 am
1 replies, Last Updated: Fri April 29, 2016 1:20 pm

I made a purchase at Walmart.com and was told my order will be delivered on April 28, 2016. Of course when I got home my package was not there. I was given a fedex shipping number and all. So I email Walmart and the guy told me my package was lost. Then I was told I could get a replacement and it would take 5 - 7 business days for item to arrive. I asked the guy why I would have to wait that...

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Honor your word!
by Ashlee L. of Griffin, Georgia written to Marriott International Posted Fri April 29, 2016 9:34 am
2 replies, Last Updated: Fri April 29, 2016 1:22 pm

Using the group rate option on the Marriott website, I was quoted $138 for twelve 2 Queen rooms. When I contacted the sales department directly, I was told $169. I told Diana what I was quoted online. She was very confused how I even got an online quote for a group rate. Apparently, Marriott does not communicate well with their employees. The right hand doesn't know what the left hand is...

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by Keri K. of Atlanta, Georgia written to Lowe's Posted Fri April 29, 2016 9:04 am
1 replies, Last Updated: Mon May 2, 2016 12:22 am

We bought custom made Diamond cabinets from Lowe's LESS THAN 6 MONTHS AGO and the doors (multiple) are falling off of the cabinets. $12,000 I spent on these cabinets. This is ridiculous. A month ago I called Lowe's and they said they would have their Diamond rep come out and look at them when he was back in 2 weeks and I haven't heard a thing. There is NO reason these should not hold up.


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Previously an employee
by . of , written to Victoria's Secret Posted Thu April 28, 2016 12:00 pm
1 replies, Last Updated: Fri April 29, 2016 11:19 am

I was previously an employee for Victoria's secret. I left the job because I felt I was at the centre of victimisation. There was many untrue rumours that had been made up by two other associates, and also a Manager. These rumours were passed around about me, and I felt like I was being bullied in a covert way. I was pulled up by a manager regarding these same topics several times threatened to...

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errands on my billing - been happening alot lately - i been having to call and still not right
by Lorie H. of Beresford, South Dakota written to Verizon Wireless (Cell Phones) Posted Wed April 27, 2016 10:11 pm
1 replies, Last Updated: Mon May 2, 2016 2:59 pm

i had made 4calls of getting things corrected and each time it was not done right. I don't get how they can not do the job right. First i call and ordered a phone the LG for my young son and Easter present. (6052516153)and it was .99 with a 40.00 active 40.00 fee. and i asked more then three times to make sure what the month fee for that line is to be 15.00 a month (this was in March) Then...

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by melissa g. of Essex, Maryland written to houseparty.com Posted Wed April 27, 2016 5:25 pm
2 replies, Last Updated: Mon May 2, 2016 3:03 pm

I have been using this website for over 12 years.I think its turned into a scam site. They have not accepted me for a party in over 7 years.Heard of senority?

give me some parties.Heard of Senority?Loyalty??

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Billing fraud
by Susan M. of Alpharetta, Georgia written to ATT (AT&T Telephone) Posted Wed April 27, 2016 2:16 pm
3 replies, Last Updated: Mon May 2, 2016 3:54 pm

A couple of months ago my 75 year old mother went to the ATT store by her home to "talk to" someone about a new phone. She did not want a smart phone or anything high tech, just a plain flip go phone. The guy talked her into a $50 Go phone droid. Told her she could return it if she did not like it. HE NEVER TOLD HER THERE WOULD BE A $35 RESTOCK FEE!!!! He had her sign a pad that looked...

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stop calling me!
by Michael A. of Lorton, Virginia written to Spinnaker Resorts Posted Wed April 27, 2016 12:44 pm
7 replies, Last Updated: Mon May 2, 2016 4:05 pm

A few years ago, a few of my friends and I visited your location on Hilton Head Island while we were renting a condo property on a vacation. Not being in a financial position to actually have a timeshare, we all opted not to get one. A few years later, my wife and I purchased a timeshare from another company.

Since that day we visited your property, I have received numerous calls...

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Murray, Utah store manager
by James A. of Ormond beach, Florida written to Brookstone Company, Incorporated Posted Tue April 26, 2016 5:10 pm
3 replies, Last Updated: Mon May 2, 2016 3:59 pm

I have been a long time customer of Brookstone and recently I have a problem with a beard trimmer from your company. I have made purchases before and when there have been issues they have been handled. So I when into your store in Utah at the Fashion Place mall in Murray. I wanted to return the on working trimmer that will no longer hold a charge and is useless. After speaking with the manager,...

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by Megan O. of Chicago, Illinois written to Geico Posted Tue April 26, 2016 3:26 pm
1 replies, Last Updated: Mon May 2, 2016 4:43 pm

Feb 22nd my car was involved in a hit and run accident while my car was parked in front of my mother in law house. I filed the police report and filed a claim. Two months later on 4/25/16 I received a letter in the mail from Karla Favors- Geico adjuster (478) 744-5637 saying my claim was not going to be paid for because they couldn't find proof of the date. What more proof could they need from a...

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Total lack of service
by Lisa R. of Beech Grove, Indiana written to Ray Skillman Discount Chevrolet Posted Mon April 25, 2016 4:39 pm

March 2, 2016-I made an online appointment for March 12th to have a recall repair done on my 2007 Pontiac Vibe. I gave the recall number from GM so they'd know what I was referring to. I got an auto-reply email from the Service Department Manager, Mike Quinn, saying that someone from the dealership would call me to confirm.

March 11, 2016-No one had ever confirmed the appointment. I had to...

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Nutter Butter sadness
by Zimmerman H. of Tonawanda, New York written to Nabisco, Inc. Posted Sun April 24, 2016 5:00 pm

I bought these delicious Nutter Butter Wafers, or so I thought. They were pretty good but you could tell that part of the product had been overcooked, I guess you would say. Some of the wafers were a lot darker than the others and tasted burnt-ish. Not something you would expect from a product such as this. I have a picture that shows the difference in color if needed.

The following...

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Glade Plugins ruined my table
by Ileana C. of Missouri City, Texas written to SC Johnson and Son, Inc. Posted Sun April 24, 2016 3:02 pm
3 replies, Last Updated: Tue April 26, 2016 9:55 am

GLADE PLUG INS.is a product that is extremely high on chemicals. It was actually giving my son a headache so he unplugged it and set it on my table, on top of the tablecloth. I noticed the stain on the tablecloth and it was literally stuck to the table and under it my beautiful new dining room table was totally ruined! There was a sticky halo around the spots where the finish was gone. We do not...

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