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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Loss Prevention Fail
  2. Treated Poorly and humiliated by Assistant Manger (Family Dollar, Cumberland, KY)
  3. Rude confrontation with a senior member of your management.
  4. Suggestion Box Update
  5. Regarding the Members of Planet Feedback
  6. The Suggestion Box
  7. Dishes on roof
  8. Broken bag handles the resulting disaster
  9. What Can You Do for Us as President, John McCain?
  10. My MONEY BACK
  11. Wal Mart in Muskogee Oklahoma makes up own policies..
  12. SUB MAKER WANTED TO FIGHT ME..
  13. Children not wanted at Kaufmann's
  14. Angry about flat tire
  15. Suggestion Box Update
  16. Kissing at the Chili's
  17. HEAD OFFICE INSULTS AND IGNORES CUSTOMERS
  18. Samsung plays games. zero customer service just people who bounce you around.
  19. Return Policy Will Cost Target Millions
  20. My Son is Also a Customer, Barnes & Noble
  21. Imica: "Replace your roof, we don't care if it's fine."
  22. Advertising and the "NEW" Colonel Sanders spokesman
  23. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  24. Movies at the Hilton
  25. Store Manager Called My Son BUCKWHEAT




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Debit Card Charged Without Proper Notification
by Kimley C. of Hazel Crest, Illinois written to Enterprise Rent-A-Car Posted Wed September 2, 2015 6:58 pm

Dear Mr. Taylor

I have been a regular renter from Enterprise Rent-A-Car for several years, but the following incident has left me unsure as to whether I would rent from Enterprise in the future.

On August 21, 2015, two withdrawals (in the amounts of $0.60 and $0.30) were taken from my checking account via my debit card that I use as my form of payment, without prior notice to me. The...

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internet
by tracy m. of EDWARDSVILLE, Pennsylvania written to Comcast Corporation Posted Wed September 2, 2015 5:48 pm
1 replies, Last Updated: Wed September 2, 2015 8:32 pm

they sent me a internet box and they told me it cant be turned on

turn it on

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Failed Event
by Mo J. of GLENVIEW, Illinois written to Hilton Hotels Posted Wed September 2, 2015 4:20 pm
1 replies, Last Updated: Wed September 2, 2015 5:38 pm

Family event is scheduled at the Hilton/ Indian Lakes Resort located at 250 W Schick Road in Bloomingdale, IL very soon. After crunching the numbers, the resort will generate more than 20K in revenue as a result of the event. It is disappointing that the hotel sales director is not willing to provide any comps as a courtesy or a thank you to the event host. Not a very good first impression at. If...

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Debit Card Charges Without Prior Notice
by Kimley C. of Hazel Crest, Illinois written to Enterprise Rent-A-Car Posted Wed September 2, 2015 10:09 am

I am a regular renter from Enterprise, but the following incident has left me unsure as to whether I would rent from Enterprise in the future.

On August 21, 2015, two withdrawals (in the amounts of $0.60 and $0.30) were taken from my checking account via my debit card that I use as my form of payment, without prior notice to me. The charges were levied at their Hazel Crest, Illinois location. ...

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Defective Windows
by mario m. of s. dartmouth, Massachusetts written to Infiniti Posted Wed September 2, 2015 8:31 am
2 replies, Last Updated: Wed September 2, 2015 5:21 pm

I have a 2010 G37XS with 68K miles it has always been garaged since I bought it new. My previous auto was a leased 2006 M35X.
I have been very pleased with both cars and would put Infiniti at the top of my list when replacing my G37.
I realize my car is out of warranty, but it has developed a very strange problem. Both the drivers side window and the left rear passenger window have small...

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CITI CARD CREDIT REPORTING
by A C. of Louisville, Kentucky written to Citibank N A Posted Tue September 1, 2015 5:31 pm
1 replies, Last Updated: Tue September 1, 2015 6:08 pm

My husband and I have been loyal CITI CreditCard customers for 10+years. During this time we have had many Citi Cards and have paid each and every one on time and usually off in full every single month. We pulled our credit and had scores in the 760 range. Two weeks later we went to discuss our new mortgage on the home we had put an offer in on and our scores had dramatically dropped by 100...

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our of warranty fee
by lise s. of kuna, Idaho written to T-Mobile USA, Inc. Posted Tue September 1, 2015 5:28 am
2 replies, Last Updated: Tue September 1, 2015 4:17 pm

I am furious. I had an Issue with my s4. the phone would reboot on its own every time i had a call. It would also not detect sim card about 4 or 5 times a day. I tried my husband sim card and it did the same. I called t-mobile and since i have insurance on it i got told to just send it in and they would replace it. I got a new phone in the mail and sent my old one in the day after, except this...

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Sorry to crash your party
by Alexandra S. of Rittman, Ohio written to Family Dollar Stores Posted Mon August 31, 2015 12:00 pm

Lately I've been avoiding Family Dollar as much as I can, which is not even a block away, and going to Dollar General, which is probably a quarter of a mile away.

At the Family Dollar here in Rittman, Ohio, the staff has this attitude of "you're a bother to me."

I decided to go there today because I needed some milk and because it's the closest. One thing I noticed was that there...

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Mislead Customer
by Christy P. of Hampton, Georgia written to Verizon Wireless (Cell Phones) Posted Mon August 31, 2015 12:36 am

My account needs immediate action for resolution. In June, I called in and enquired about the 10GB for $80.00. The customer care representative stated to me that I did qualify for this promotion. I asked her to break down my bill for me and how much was owed on my equipment that was purchased in May. The representative stated to me that once I paid July's bill, I would not owe anything else on my...

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Ripped off by Spirit Airlines
by Frank A. of Henderson, Nevada written to Spirit Airlines Posted Sun August 30, 2015 11:40 pm

Ripped off: charged $422.20 for round-trip from Las Vegas to Denver!!! I have five charges from Spirit Airlines on my debit card all for the same round-trip purchase!! Their website was impossible to figure out.
7/3 $88.09
7/6 $25.00
8/11 $40.00
8/11 $84.00
8/26 $177.11 (at the airport)
They claimed that on 8/11 I cancelled my flight to Denver and changed it to a flight returning...

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State farm is sad
by . of , written to State Farm Insurance Posted Sun August 30, 2015 12:00 pm

State Farm is sad and filled with woe

Edward Rust is no longer CEO

He had knowledge, but wasn't in the know

The board said it was time for him to go.

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Awesome Anna!!
by Jill W. of Arnold, Missouri written to David's Bridal Posted Fri August 28, 2015 6:25 pm

I was at the David's Bridal in Sunset Hills, MO. on 8/27/15 to try on bridal gowns for my wedding. My bridal consultant was Anna. She was absolutely amazing to me and my five family members I had there with me. I wasn't quite sure what kind of dress I wanted. I tried on several and she never once got annoyed or impatient with me. She made sure I was comfortable and that I had all of the right...

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bad frosting
by mary g. of Hinsdale, New York written to Tops Markets, Inc. Posted Fri August 28, 2015 3:04 pm

I bought brownies on a special buy one get one free and went to a party out of state, and the brownies with the peanut butter frosting were terrible. The frosting was sour tasting. I bought them for a grad party. I was irritably embarrassed. For one pan of brownies they were 4.99 I usually wouldn't spend that much on brownies but I did for a party.
Mary Graser

I would...

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Why Discontinue KoolAid???
by Melanie J. of Belleville, Ontario written to Kraft Foods, Inc. Posted Thu August 27, 2015 10:51 pm
1 replies, Last Updated: Fri August 28, 2015 2:27 pm

I recently learned that you've discontinued Kool Aid packets in Canada.
I'm amazed that you would do something like that, especially since Kool-Aid is still available in Canada, if you want the enough-sugar-to-rot-your-teeth type.
Personally, I have type 2 diabetes, & I'm disgusted that Kraft Foods doesn't care enough about people's health to keep providing a sugar-free option when it comes...

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complainy
by Jennifer D. of Somerset, Kentucky written to Time Warner Cable Posted Thu August 27, 2015 5:53 pm

A tech came out to my home on Tuesday Aug 25, 2015 to install new services. I had already paid for the services up front the previously day over the phone with rhe rep that placed my order. The tech first off acted as if I didnt pay the setvices upfront and he was teying to collect again. I had to dig through my stuff to get the confirmation # real quick. But he was not trying to see if I had...

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Terriible Tech Support and Stealing Minutes from Customers
by . of , written to Tracfone Wireless, Inc Posted Thu August 27, 2015 12:00 pm

I have multiple tracfones and I had one deactivated and the number transferred to another. When Tracfone did the number port they took away all the minutes I had on my receiving phone -- which were THOUSANDS of minutes. They also got the Service End Date wrong and chopped off a full month.

I called support again and when I finally got through to a rep she cut me off before I even got a chance...

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Amazon Prime discontinued for me
by David C. of Plymouth, Massachusetts written to Amazon.com, Inc. Posted Thu August 27, 2015 7:40 am
2 replies, Last Updated: Tue September 1, 2015 8:20 am

I purchased 2 LG Smart TV's for the sole purpose of streaming Amazon Prime content. Now I get an email from Amazon stating that on 9/15/2015, my service would stop due to "improvements" in the overall system. Had I known the service would stop on LG, I would have bought Samsung which doesn't have a problem with the new technology(not as yet disclosed other than it was a business...

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Web Bugs Inc Leading Innovation
by Jim D. of Cincinnati, Ohio written to Web Bugs Inc Posted Wed August 26, 2015 4:36 pm
1 replies, Last Updated: Wed August 26, 2015 4:58 pm

I am quite pleased with how the new feedback mailer is sent automatically.

Thanks for streamlining the process!

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Customer Service That Exceeds Normal Modern Standards
by Ron W. of Phoenixville, Pennsylvania written to Boscov's Posted Wed August 26, 2015 7:46 am
1 replies, Last Updated: Wed August 26, 2015 11:59 am

To Whom It May Concern:

On August 25, 2015 I had stopped in your Plymouth Meeting store to pick up a few of the quilts you had on sale. I had previously bought some at your Pottstown location, but needed one more twin sized quilt in a particular pattern. I was assisted by Bruce in your Bed and Bath department and had inquired on whether there might be more of that particular pattern in the...

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CHEAP RESTAURANT AND HE DOESN'T CARE ABOUT HIS CUSTOMERS
by . of , written to Mcdonald Restaurant Corporate Headquarters Posted Tue August 25, 2015 12:00 pm

First the owner of the 2390 Warwick, R.I. might be a nice person, but he is a very cheap person. He waited over six years to request some of employees ro paint the inside, and outside of the building. He hasn't told them to scrap, prime before paint.The handicap walkway needs to be redone, and the areas for a handicap to use a cane, walker, or a wheel chair has to be ground level. Last winter...

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Loss Prevention Fail
by Christina D. of Fort Wayne, Indiana written to Walmart Posted Tue August 25, 2015 10:29 am
11 replies, Last Updated: Wed September 2, 2015 3:56 pm

I'm writing the letter in regards to an experience I had in your Fort Wayne Indiana Apple Glen location that is still unresolved due to an overzealous Loss Prevention Associate making the wrong call. While shopping the store, a store where I 've spent thousands of dollars and perhaps even hundreds of thousands over the course of my shopping in the store, I proceeded to the register to ring up my...

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Treated Poorly and humiliated by Assistant Manger (Family Dollar, Cumberland, KY)
by Crystal G. of Appalachia, Virginia written to Family Dollar Stores Posted Mon August 24, 2015 8:58 pm
7 replies, Last Updated: Mon August 31, 2015 12:11 pm

I went into the local Family Dollar Store # 00530; which unfortunate is the only store of its type within a a 35 radius. My daughter (who is 11 years old and has been harassed by the employees before) was browsing the candy isle and apparently picked up a damaged bag of Reese Pieces; and then put the item back. Upon checkout I was rudely confronted by the so called, Assistant Manager Tammy....

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Belt
by Kevin D. of Quincy, Massachusetts written to Kenneth Cole Productions Inc Posted Mon August 24, 2015 2:06 pm
4 replies, Last Updated: Tue August 25, 2015 1:38 pm

I purchased a belt of yours a few months ago and recently one of the 2 screws that hold the buckle in place fell out.

I need help getting a new screw, as I cant use it anymore.

Any help is appreciated.

send me new screws for the belt or send me a new belt.

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My Life Depends on It!
by DAVID V. of BOYNTON BEACH, Florida written to Wells Fargo Posted Sun August 23, 2015 2:11 pm
4 replies, Last Updated: Mon August 31, 2015 1:57 pm

I would like to move to Orlando so I can be closer to my doctor; however, the late derogatory marks from Wells Fargo mortgage on my credit report is preventing me from getting a loan. The loan officer had advised me to speak with my lender about a Goodwill to cancel the debt that forced me to restructure my loan (loan modification) and to also advise that I became late on my mortgage payments...

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Holding Bladders Hostage??
by Linda C. of Augusta, Georgia written to Starbucks Posted Sun August 23, 2015 1:38 pm
1 replies, Last Updated: Sun August 23, 2015 9:50 pm

Never have I had my bladder held hostage before at a Starbucks! Cannot access the bathroom until you make a purchase. What made it worse is there was a line and the cashier was as slow as I have seen!

Oh... did I mention there was no toilet paper or light in the bathroom? No? Well... there wasn't!

I sure as hell hope I get a survey request for this location from Starbucks. I will have much...

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