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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. What Can You Do for Us as President, John McCain?
  6. Children not wanted at Kaufmann's
  7. Suggestion Box Update
  8. Kissing at the Chili's
  9. Return Policy Will Cost Target Millions
  10. My Son is Also a Customer, Barnes & Noble
  11. Movies at the Hilton
  12. Amazon.com sells pornography
  13. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  14. 3 yr old injured
  15. The CDC is wrong....would you want my blood?
  16. Removal of Emily Gillete from Delta Flight 6160
  17. Turned away on Christmas Day by Blockbuster
  18. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  19. Inconsiderate Wait Staff
  20. MERRY CHRISTMAS at Target is a dirty word!
  21. David Letterman is Not a Gentleman!
  23. Store Manager Called My Son BUCKWHEAT
  24. Target's Refusal to Issue a Credit
  25. Rip Off Pizza Joint and only Average Pizza


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Bill Bay issue
by Alvin B. of Bolingbrook, Illinois written to Great Lakes Credit Union Posted Thu October 20, 2016 5:58 pm

I scheduled a payment using your bill pay service through Great Lakes Credit Union's website. A payment was debited from my account on October 4 to pay my Comcast bill. The payment was received on October 6 by Comcast but later charged back on October 10 for NSF. On October 14, I contacted Sara Ash at Bill Pay support and we contacted the payee together. The Comcast representative told us the...

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Samsung Galaxy S7 Edge causing 2nd degree burns on my Son's palm.
by Pamela W. of Etowah, Tennessee written to Samsung Telecommunications, USA Posted Thu October 20, 2016 2:26 pm

I called Samsung after reading about the Samsung Galaxy 7 Edge exploding and causing 3rd degree burns through Tech Times and The Sun.It started getting so hot it burnt his palm causing minor 2nd degree burns. I talked to Yolanda at Samsung and was told that he would have to send his phone in to see if there was a problem. He cannot be without a phone for his job. She could have cared less. Maybe...

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I want a working phone
by Terrie R. of Plymouth, California written to Tracfone Wireless, Inc Posted Wed October 19, 2016 7:03 pm

We purchased a tracfone 2 weeks ago, and still don't have a working phone, closer than 7 miles from our home. That's in one direction the other direction it's 12 miles. We need an AT and T SIM card and still haven't received one that works.The website shows we should have T Mobile cell service in are area, but that's Not True....I've since found out only ATnT works here... The service reps have...

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Fraudulent account setup and being charged
by Jason T. of PINOLE, California written to Planet Fitness Posted Wed October 19, 2016 1:21 pm
2 replies, Last Updated: Wed October 19, 2016 2:07 pm

Somebody signed up for Planet Fitness using my info and I have been being charged 19.99 a month since last September 2015. I have called the club to express my concern and they said I need to come in to cancel the Membership, but yet they just let anybody sign up using my name and bank info online. I asked if the membership had ever been used and they said no and I asked him if they don't see...

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by . of , written to Pantene Posted Wed October 19, 2016 12:00 pm

Been calling to speak to someone for a week to no avail.
waited up to 20 minutes UGH.
Purchased Pantene Air Spray #2. Horrible spray comes out in clumps. Same thing after purchase of 5 cans. Very unhappy. Bring back old product. Moving on to another brand. Also disgusted w/800 #.

Answer the 800number to speak to a person

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defective mattress
by bernard k. of lindenhurst, New York written to Sleepys Inc Posted Wed October 19, 2016 10:56 am

I bought a $2500 mattress 3 years ago with a 20 year warranty. The mattress is nothing but mushy. I paid for a FIRM mattress. I called to complain and they sent me out a bullshit test to perform which of course is rigged in their favor. They sent a string with 2 washers on each end. This is supposed to see if the mattress sags, the only problem is the mattress is a pillow top so you cannot see...

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unfair and deceptive
by dan d. of bullhead , Arizona written to fiat chrysler Posted Wed October 19, 2016 1:53 am

Any person who may be planning on ordering a vehicle from Fiat Chrysler Automobiles (FCA), so that you get exact what you want and need, should understand the unfair and deceptive business practices FCA uses after delivering the vehicle without these correctly ordered and paid for options.

Fiat Chrysler automobiles even went so far as too present false and deceptive information to a US Senator...

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Charge my card without permission
by . of , written to DirecTV, Inc. Posted Tue October 18, 2016 12:00 pm
1 replies, Last Updated: Wed October 19, 2016 10:29 am

Wihout my permission DirecTV charge my card and I have an overdraft fee of $35.00. I know I own them. If had I would have paid it. But for them to charge my card without me knowing was low down and dirty.

Pay the 35.00 overdraf fee. They got there payment just pay overdraft fee, because I did authory them to take it out.

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by Sandra W. of Loma Linda, California written to Costco Companies, Inc. Posted Mon October 17, 2016 9:53 pm

I have a TV purchased with cash yet my ex's membership card was used. I purchased the warranty and went to file a claim but was told my ex would have to approve the repair we don't speak and are currently in an active heated divorce. Of course authorizing is not going to happen and until it does the policy will not allow an extended warranty be used? I have the TV, cash receipt and warranty which...

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by Sandra W. of Loma Linda, California written to Microsoft Corporation Posted Mon October 17, 2016 9:39 pm

I bought a new laptop that came with Windows 10 and have not been able to print due to a glitch of some sort. The spooler service won't stay on which is what allows printing. In addition, the printers are not highlighted and the messages come through as You must install a printer before you print and there are 6 printers installed. I have spent countless hours and frustration beyond any words I...

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by magdalen l. of Rockville, Maryland written to PNC Bank Posted Mon October 17, 2016 8:46 pm

Dear Sir
This is a complaint that an error by your bank resulted in damage to my credit rating.
I am a customer of PNC Bank at Hungerford Dr, Rockville MD.

In September of this year, on the phone I paid the VISA bill by giving the routing and bank account numbers of my account Capitol one bank , each time this numbers (checking account and routing numbers) were repeated by me and the...

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Wig in poor condition
by . of , written to Party City Corporation Posted Mon October 17, 2016 12:00 pm

I had just bought a wig today from Party City, and understood that buying it would entail no returns or exchanges. However, I opened the product that night to find a wig that was in very poor condition. It was extremely frizzy and knotted, looking nothing like the picture. Not even brushing the wig out helped.

I would like to recieve a wig in proper condition, or be able to return the wig in...

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by Sandra W. of Loma Linda, California written to Costco Companies, Inc. Posted Mon October 17, 2016 12:00 pm
5 replies, Last Updated: Mon October 17, 2016 10:35 pm

I purchased a 60" Samsung LED Smart TV FOR $1499.00 December 27, 2013 and purchased the additional warranty from Costco. The TV will not turn on at all now, it did turn on then immediately turn off for 1 week then it just stopped turning on. I phoned support and expected to be covered due to the manufacturer warranty was valid for 2 years and with my extended warranty bringing my warranty to...

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Williams Sonoma vs just an ordinary customer-a sad story
by Susan H. of Coventry, Connecticut written to Williams Sonoma Posted Sat October 15, 2016 12:00 pm

Made a purchase at Williams Sonoma (WS)in South Windsor. At checkout, store had a "global computer system" issue which denied both my debit and credit card, I then paid cash ($94.95) and left. On that same day, the same transaction was posted to both my credit and debit accounts (so I paid 3 times for same transaction). Called local store, told to call WS customer service number, called, told...

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Appalling management practices at the Annapolis store
by Lucy P. of Washington, District of Columbia written to Best Buy Posted Sat October 15, 2016 12:00 pm
1 replies, Last Updated: Sun October 16, 2016 9:59 am

I went into a store to buy a simple $10 item in the computer department. It is bad enough to know before I ever walked past security that the sales staff are going to swarm me like a bunch of ants on a picnic lunch about applying for a credit card purchasing a Geek Squad contract. However, I was dealing with a wonderful teenage man in the Annapolis store named Brandon. He was great. He was...

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Credit report issue
by Marlette L. of Arlington , Texas written to Verizon Wireless (Cell Phones) Posted Sat October 15, 2016 12:00 pm
4 replies, Last Updated: Sat October 15, 2016 1:43 pm

Hello, I am a former customer who has had Verizon wireless service in the past and enjoyed their service for several years prior to my issue. When my husband and I got married he wanted me to be on his wireless service elsewhere which I wasn't to happy about since I felt that Verizon had the best service overall, but since he pays the bills u had no choice. Well when we switched service I was...

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Sam's Is not a good place to shop
by Barbara Anne S. of Lafayette, Louisiana written to Walmart Posted Thu October 13, 2016 12:00 pm
5 replies, Last Updated: Thu October 13, 2016 4:53 pm

I went to Sam's Club yesterday around 5 pm. I was hoping for a good experience but was horribly disappointed. I went to the gas station first and pulled in to fill up. I was immediately approached by a strange man wearing a yellow vest. He was chewing on a coffee straw. He asked me how I was doing twice, I said nothing. Then he told me he thought it was windy. I said nothing. Then he began...

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Error in Billing
by Julanne R. of Brooklyn, New York written to Cablevision of New York City Posted Wed October 12, 2016 11:56 pm

I made an appointment for repair service. On 9/23/16 the repair technician made repairs to the wiring on the back of a neighboring house and that fixed the problem. He said that perhaps the previous technician did not secure the wires properly. I have him on tape from my security cameras fixing the wires on the neighboring house. When I received my monthly bill it included a service charge...

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communication and refund issue
by . of , written to Idrive.com Posted Wed October 12, 2016 12:00 pm

Due to a health issue, I missed the renewal notice and my card was charged. I cancelled and asked for a refund by email well within their 15 day limit to do so but did not get a response. When I called (8 minute hold time) the representative acknowledged that I notified then within their time frame, but no refund was issued. Emailed and no response again; called and received a recording to leave...

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Time for me to fire United Airlines
by Kyle D. of Lithia, Florida written to United Airlines Posted Tue October 11, 2016 2:24 am

As a Premier 1K member, the miles I have flown earn credits that are called Regional Upgrade vouchers. These are given to members based on staying loyal and flying a significant amount of miles in a calendar year.

5 months ago, I booked a flight for my wife and I to take a trip to San Diego, and wanted to use my regional upgrades for us to sit in first class. The entire 1st class cabin was...

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Tree neglect cost me 5 days without power
by Rick S. of Titusville, Florida written to Florida Power & Light Company Posted Mon October 10, 2016 1:11 pm
2 replies, Last Updated: Tue October 11, 2016 6:35 am

On the Thursday before Hurricane Matthew (3PM) we got a pleasant Florida breeze that preceded to blow the fuse on our pol mounted transformer. This occurred because FPL neglects the lines on my dead end street. Weve complained and complained but they couldnt care less about preventing outages (2nd time in 2 years). Whats worse is we are on a little off chute line so when a Mathew occurs they...

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Toilet Leak
by Yiqun M. of Rolling Meadows, Illinois written to American Standard Posted Mon October 10, 2016 12:00 pm
2 replies, Last Updated: Wed October 12, 2016 9:07 am

I bought a toilet of American Standard Champion 4 in 2012. It started a slow leak in 2014: the water refill sound came out about every half hour. I replaced the whole valve at a cost of $41.02 that year. The valve replaced started to leak again two weeks ago: the water refill sound came out about every 20 minutes as I measured this time. I called the custom service of American Standard...

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Greatest Experience Ever!!!
by Vannessa D. of Tampa, Florida written to Eyeglass World Posted Sat October 8, 2016 3:33 pm

Today, I got the best customer service ever in the history of all time! I went into the Brandon store to see if I could get my prescription to get a spare pair of glasses because my extra pair were loose. I had tried at least three other vendors who declined to fix my rimless glasses. I walked in and was warmly greeted by Archie Mendez and told him my story. He looked at my glasses and...

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Honored battery replacement though they did not have to with free battery replacement
by . of , written to king's jewelers Posted Sat October 8, 2016 12:00 pm

On October 8, 2016 I asked for battery replacement in a watch I had bought a King's Jewelers lifetime battery replacement plan for. I explained I am now allergic to a metal in its watchband. Mr. John Davis (their repair expert) suggested I coat the band with nail polish to block its allergy challenge to my skin health. Unfortunately I am allergic to many chemicals also, including those in nail...

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Thank you
by Denise J. of Richmond, Indiana written to Papa John's Pizza Posted Sat October 8, 2016 9:25 am

Yesterday i ordered pizza on a Friday night said it would take 30-40 min and it took them way less than that. they are always prompt at delivery thank you great pizza and choices too.


Denise Jennings
1305 Boyer Street
Richmond Indiana 47374

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