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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Advertising and the "NEW" Colonel Sanders spokesman
  3. HEAD OFFICE INSULTS AND IGNORES CUSTOMERS
  4. Credit reporting issues
  5. Imica: "Replace your roof, we don't care if it's fine."
  6. Suggestion Box Update
  7. Regarding the Members of Planet Feedback
  8. The Suggestion Box
  9. Driver Intentionally Lost My Package
  10. Complaint that needs to be addressed.
  11. What Can You Do for Us as President, John McCain?
  12. Children not wanted at Kaufmann's
  13. Suggestion Box Update
  14. Money back need for services not provided
  15. Kissing at the Chili's
  16. Return Policy Will Cost Target Millions
  17. My Son is Also a Customer, Barnes & Noble
  18. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  19. He snatched my money and I am pissed
  20. Store Manager Called My Son BUCKWHEAT
  21. Movies at the Hilton
  22. Acknowleding the value of lost lives
  23. non service dogs
  24. AOL issue, lack of 'good faith' attempt to collect a debt before posting a negative on my credit report for an account removed
  25. Amazon.com sells pornography




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Very bad experience
by Toni S. of Niagara Falls, New York written to Longhorn Steakhouse Restaurant Posted Wed July 1, 2015 7:06 pm

after stating name and the fact we would get great service from her (which we did not)the drinks came i ordered sweet tea (it wasnt) than we waited 10 min to give our order...we than got our salads (no bread) no appetizer after 20 min we got the appetizer along with our meal Not once did the waitress ask how our meal was or I would have told her my steak was overcooked BTW a different waitress...

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Rude Employee
by Mike L. of Friendswood, Texas written to Discount Tire Company /America's Tire Company Posted Wed July 1, 2015 2:12 pm
2 replies, Last Updated: Wed July 1, 2015 4:30 pm

I was treated rudely at your Friendswood Store by empoyee Jacob. He and I disagreed on what caused a tire to wear. He told "I have been doing this for nine (9) years and I know what I am talking about. I told him, I have been buying tires for fifty (50) years and I disagree with you. He was rude to me, a very good customer for many years and I did not appreciate it.

Nothing but talk...

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Why can your techs not work your software product
by Richard S. of Deerfield, Illinois written to Wasp Technologies Posted Wed July 1, 2015 11:52 am

I purchased the Wasp Nest about 2 years ago. It has been a constant source of frustration. I have contacted Wasp and Wasp customer support a great many times. Neither I nor they can get the Wasp Nest to work properly. Wasp promotes this as a user-friendly program and it is anything but. My needs are simple; I want to assign bar codes to my products, list them and print labels showing the barcode...

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Please an Intervention is required to save a great customer
by Richard S. of Deerfield, Illinois written to chysler corp Posted Wed July 1, 2015 11:15 am
1 replies, Last Updated: Wed July 1, 2015 12:34 pm

Invoice No. JECS751091. I brought my 2008 Grand Caravan in for the ignition switch recall and also asked Brian Spriggs to check out a severe steering vibration when I brake. After servicing and doing the recall, Brian informed me that the problem was needing the rear rotor resurfaced. I paid for the invoice and upon driving my Van found the severe vibration still there. I emailed the service dept...

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Please act like the Great Dealership you were
by Richard S. of Deerfield, Illinois written to liberty Auto City Posted Wed July 1, 2015 10:50 am

Ben Jacobs: Invoice No. JECS751091. I brought my 2008 Grand Caravan in for the ignition switch recall and also asked Brian Spriggs to check out a severe steering vibration when I brake. After servicing and doing the recall, Brian informed me that the problem was needing the rear rotor resurfaced. I paid for the invoice and upon driving my Van found the severe vibration still there. I emailed the...

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"Reserved" Seating & "Managers"
by Ryan H. of Lexington, Kentucky written to Regal Cinemas, Inc Posted Tue June 30, 2015 11:58 pm

Me and my girlfriend decided to go see "Inside Out" last Friday evening (6/26/2015) at the 8:00 showing. Since the theater had reserved seating I used their app to choose our seats (we were the 3rd & 4th tickets purchased). We arrived at the cinema at 7:55 and walked straight to the usher who scans the bar code on my phone. We go into the theater and there are people sitting in our...

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Worse flying experience ever
by Aida K. of West Palm Beach , Florida written to American Airlines, Inc. Posted Tue June 30, 2015 8:56 pm

My friends and I chose to take a vacation to San Juan Puerto Rico from Miami FL and used American Airlines as our carrier. Our returning flight AA 1570 was nothing short of a nightmare.
We were scheduled to depart San Juan Puerto at 8:20PM on Monday June 22. After many deceiving stories and many hours later, 2AM to be exact. We were told we would not be leaving Puerto Rico, gave us hotel...

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please cancel these orders - creditcard fraud - walmart oder
by Donna R. of Smyrna, Georgia written to Tiger Direct - Online Computer Posted Tue June 30, 2015 7:08 pm
1 replies, Last Updated: Tue June 30, 2015 9:25 pm

I need to cancel three oders that was made because creditcard fraud. I have emailed this company several time and have been on hold for 20 minutes at this time, trying to speak to a person.

I need to cancel these orders.

#4481553-584212 $16.98
#4481553-584212 911.57
#4481553-284212 217.17

This is fraud on my credit card and these need to be canceled. They are going to a warehouse...

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Flip phone
by Chris M. of St. Louis, Missouri written to Tracfone Wireless, Inc Posted Tue June 30, 2015 1:20 pm
1 replies, Last Updated: Tue June 30, 2015 9:30 pm

We are now looking at being over a month trying to fix what I would believe to be a simple problem especially for a company of this magnitude. We purchased a flip phone for my 89 year old grandmother in which we used for over 6.5 years. A decision was made to get her a new phone because the older one was in not so good shape. We purchased this phone through tacfone in which the minutes was...

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Your tortoises are slowly being killed
by Angel C. of Douglassville, Pennsylvania written to Petco Posted Tue June 30, 2015 12:10 am
1 replies, Last Updated: Tue June 30, 2015 12:24 am

Your tortoises are in deplorable condition in every single Petco store I have been in. I have brought this to the attention of managers repeatedly at each store and nothing has ever been done to help these poor animals. Today at a Petco in Pottstown Pennsylvania off of route 100 I saw Russian tortoises that look like they will die within a month. They are severely underweight, have debilitating...

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movies for encore westerns
by deborah d. of columbia, South Carolina written to Time Warner Cable Posted Mon June 29, 2015 7:32 pm
1 replies, Last Updated: Mon June 29, 2015 11:45 pm

I am long time customer who left briefly to try direct tv did not work I came back and I would like to suggest adding gene autry movies once again to the western channel loved watching them and would like to see them again and also a rarely shown western four guns to the border

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Billing Date
by candy g. of manitowoc, Wisconsin written to DirecTV, Inc. Posted Mon June 29, 2015 6:16 pm

Please change the billing date of my account. In order to synchronize the credits to my bill, I have had to call customer service each month. I paid one payment today to Dish. I am unable to continue with monthly calls with dish due to the frustration of them asking me to pay the full bill without the credits.

Change my billing date without requiring me to make a full payment or further...

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gNE 29GMHES
by Sue S. of Washington, Michigan written to General Electric Appliances Posted Mon June 29, 2015 3:43 pm

Bought a new refrigerator in Feb., fan repair in March,May and now June. Replaced the fan each time.Didn't expect a repair on the same part every six weeks.Bought the slate finish,can't match my other appliances because no one else has that finish.

I want a new refrigerator that will be reliable and worth the value of what I paid for. I will never reccommend a G.E. Appliance to anyone based on...

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RACIST SEXIST EMPLOYEE
by Oakley K. of Scottsdale, Arizona written to Jiffy Lube Posted Mon June 29, 2015 3:29 pm

Let me start off by saying I am VERY reluctant to even go to car places because of the way male employees treat female customer and again, my theory was proven correct.

On Friday, June 26th, I went to the North Scottsdale location on Frank Lloyd Wright to get a oil change and a AC charge. I was greeted when pulling up an was told it would be about $140 that included AC charge, 5 qts of oil,...

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Wrongful charge
by Amanda C. of RSM, California written to T-Mobile USA, Inc. Posted Mon June 29, 2015 1:09 pm

I was having issues with my phone freezing during calls and usage. I contacted T-Mobile where I was advised to send it in for a replacement.
Shortly after sending in my device, I checked my online account to discover my bill for $587.05- $424 more than usual monthly bill!
I contacted customer service, and after notifying them of the wrongful charge they advised me to file a dispute with them...

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Retirement
by Harold F. of Baltimore, Maryland written to Social Security Administration Posted Mon June 29, 2015 12:03 pm
3 replies, Last Updated: Tue June 30, 2015 12:49 pm

I applied for early retirement because of my mother having RA and Dementia. In doing so i find out that i will get payments on the fourth Wednesday of each month.

I don't know about anyone else but in being human we humans tend to pay our bills at the beginning of each month. I would truly like to meet anyone from the government who pays their bills at the end of the month. This has put me...

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angry customer
by elias s. of fallschurch, Virginia Posted Mon June 29, 2015 3:02 am

I have 2 problem, first problem is one driver cab no. 203 broke one of the handle of wheelchair, when a driver put wheelchair on a trunk & when we arrive at the destination we found out that one of the handle from wheelchair was broken. date 06/22/2015 time 10.30am.
second problem is one driver cab no. 103 when I open door & start to seat down driver is closing windows while driver...

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Dogs in Walmart
by Miriam P. of Pembroke Pines, Florida written to Wal-Mart Posted Sun June 28, 2015 4:28 pm
2 replies, Last Updated: Tue June 30, 2015 10:52 pm

It's now 2015 and my Walmart is still allowing dogs that are NOT SERVICE dogs. Today a woman had a blanket, dirty I'm sure, in the cart with her dog. I actually took a picture...not believing my eyes. When I went to the manager (?) she said they aren't allowed to confront customers! HUH? what happened to cleanliness! I've been confronted in many situations when I'm not following the...

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Unfair Out of Warranty charges
by Lauren G. of Miami, Florida written to T-Mobile USA, Inc. Posted Sun June 28, 2015 10:47 am
1 replies, Last Updated: Mon June 29, 2015 2:21 pm

I have been having many issues with your warranty and device replacement process. After years of being a loyal customer, I feel scammed and taken advantage of. This is the second time I had to return a device because of manufacturer errors that caused the samsung note to no longer function correctly. After hours of being on the phone with tech support I was instructed to send back the phone...

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Defective pamper cruisers
by Dee T. of Duluth, Minnesota written to Pampers Posted Sat June 27, 2015 7:41 pm

I purchased 2 boxes of size 5 pampers cruisers at Sam's club for $36.98 and I am disgusted with the quality. I've used pampers for all 5 of my children and love them. However these diapers leak almost every night, the tabs don't hold well. We've had several incidents of diapers coming off while we are out and about. I will stick to my regular pampers.

I would like reimbursement for these...

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Why don't you honor your PAID warranties?
by Tony M. of Murrieta, California written to Fry's Electronics, Inc. Posted Sat June 27, 2015 3:10 pm

Bought a TV for over $1,000 less than 2 years ago. Paid an extra $250 for an "In-Home" warranty. This has turned out to be a big mistake and in my opinion a big fraud on the part of Fry's. Our television has a big black line going through the bottom of the screen. We noticed it in May.

They indeed sent someone out to our home and he said that the repair would cost more than the...

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Quit being hypocritical
by Dennis F. of Bountiful, Utah written to Amazon.com, Inc. Posted Fri June 26, 2015 6:20 pm
1 replies, Last Updated: Mon June 29, 2015 6:59 am

Amazon removed the Rebel Flag from their market place. I did a search and you sell products regarding mass murderers such as Che Guevara, Vladimir Lenin, Joseph Stalin, Charles Manson and the list goes on and on. Why would you remove the flag but not Murderers?

Quit being hypocritical. Do what is right and equally fair and not just politically correct.

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Sorry Management
by HERBERT W. of Raleigh, North Carolina Posted Thu June 25, 2015 6:27 pm

The management team at store 10050 is horrible at best

Went to Walmart to pickup a camera at store number 10050
at around 4:00pm 6/24/2015 45 minutes later I left with no camera. I waited for someone to help me. I waited for someone to find the camera box since the original camera I wanted they did not have. I waited for some to find the box of the alternate camera I settle for. I waited for...

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Expensive Item Taken From Hotel During Meeting
by Stephanie K. of New York, New York written to Hilton Hotels Posted Thu June 25, 2015 10:48 am
3 replies, Last Updated: Mon June 29, 2015 1:44 pm

Just over a month ago, our company [Cushman & Wakefield] rented out ballroom space at the New York Hilton Midtown to announce the merger of our company with DTZ. I had left a pair of Jimmy Choo tan high heels under my chair in a bag, and forgot to bring them with me. Two hours later, I had remembered and called Lost & Found. The guy I spoke with said he'll check and call me back. My...

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Very Dissatisfied Service and Food
by Patricia B. of Magee, Mississippi written to wendys Posted Wed June 24, 2015 8:41 pm

Cold Food, Hot Drinks, Half done hamburgers and no condiments with strawberry Salad. We paid 22.91 for an order which was so dissatisfying that we may never go back to another wendys fast food place. Wendys we used to love the food and the customer service, but here lately the past year we have been to wendys the service has been unreal real. Cold food,the employees not paying attention to the...

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