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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  2. Angry about flat tire
  3. Wal Mart in Muskogee Oklahoma makes up own policies..
  4. Samsung plays games. zero customer service just people who bounce you around.
  6. Rude confrontation with a senior member of your management.
  7. Suggestion Box Update
  8. Regarding the Members of Planet Feedback
  9. The Suggestion Box
  10. Imica: "Replace your roof, we don't care if it's fine."
  11. Advertising and the "NEW" Colonel Sanders spokesman
  13. What Can You Do for Us as President, John McCain?
  14. Children not wanted at Kaufmann's
  15. Suggestion Box Update
  16. Kissing at the Chili's
  17. Driver Intentionally Lost My Package
  18. Return Policy Will Cost Target Millions
  19. My Son is Also a Customer, Barnes & Noble
  20. Complaint that needs to be addressed.
  21. Credit reporting issues
  22. After more than 30 years shopping at Wal-Mart.....I'm done. Never again.
  23. Store Manager Called My Son BUCKWHEAT
  24. Movies at the Hilton
  25. He snatched my money and I am pissed


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I love Seven Seas Creamy Italian Dressing
by Donna R. of Nederland, Texas written to Kraft Foods, Inc. Posted Thu July 30, 2015 1:08 pm
1 replies, Last Updated: Thu July 30, 2015 4:26 pm

Dear Kraft, Please bring back the Seven Seas version of Creamy Italian salad dressing!!! Your version is okay, however I will not purchase again. I have been eating this dressing since I was a child and it is my favorite. Thank you. Donna Robicheaux

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aircondition and blanket issues--unacceptable
by Michelle S. of Altamonte Springs, Florida written to Courtyard by Marriott Posted Wed July 29, 2015 5:43 pm
2 replies, Last Updated: Wed July 29, 2015 6:54 pm

The room was nice, the beds comfie, but we were not.............the airconditioning was outdated and did not allow for any sort of climate control. It was either ON or OFF (off not an option in Florida summer). While ON, the a/c was LOUD and FREEZING even if we put it on Auto. I would think also that on auto, that it would get to a certain temp then switch off, or lower, but this model did not...

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Come and Pick Up Your Furniture NOW !
by Javier A. of Homestead, Florida written to Badcock Furniture Posted Tue July 28, 2015 10:40 pm

Horrible Experience with Badcock Furniture.

Purchased a Reclining and Loveseat set furniture from your local store in Cutler Bay, Florida on July 1, 2015 which was delivered on July 3.

The other day a service technician came to check out one of the pieces of the furniture because there were problems with it. After examined it, he said that it will be replaced and will be hearing back...

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by Lynette M. of Bettendorf, Iowa written to rapid renewal anti aging cream Posted Tue July 28, 2015 7:23 pm
6 replies, Last Updated: Thu July 30, 2015 12:54 am

Recently ordered a free two week trial of this cream. I did pay 4.95 for shipping/handling. If I didn't like it, all I had to do was call the company and they would not take $90.00 out of my account. The product arrived while I was on vacation so I did not have two weeks to use it, and they took my money!!! I called and explained what had happened, and all I got was a sales spew. I wanted my...

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by Jackie O. of Oxford , Pennsylvania written to Maybelline Posted Tue July 28, 2015 5:48 pm
2 replies, Last Updated: Wed July 29, 2015 10:44 am

Purchased a waterproof big eyes mascara from maybelline and am very unsatisfied. Although it's waterproof, it was very gooey and I lost many eye ladhes trying to take it off.

Some kind of refund would be appreciated, obviously the product wasn't working properly

Thank you

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Refusal to address problem
by JERRY M. of ROCHESTER, Minnesota written to EBay Posted Tue July 28, 2015 12:17 pm
1 replies, Last Updated: Tue July 28, 2015 12:40 pm

This is a follow up on a previous complaint.

Dear Mr. Omidyar,

I have had this ongoing problem for quite some time and have tried to contact anyone I can think of for help. Of course, there doesn’t seem to be a way to contact a human being, and any correspondence is not answered. Same for the seller, so I finally contacted eBay through Planet Feedback – with the same result. Nothing - ...

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Deplorable laundry machines by Coinmach
by L E. of Silver Spring, Maryland written to Coinmach Laundry Corp Posted Mon July 27, 2015 5:16 pm

Coinmach Laundry Corp seems to have quite a good thing going! A card must be purchased with 10.oo CASH only from their machine, then it must be loaded with more CASH. Great! Not so bad right? Well, the bad part comes when using the card in their washers and dryers. Lets start with the washers: 2.00 for a 26 minute "wash" where the water barely trickles into the machine, then the soap...

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poor customer service
by Charles B. of Farmville, Virginia written to Page Plus Posted Sat July 25, 2015 8:41 pm
2 replies, Last Updated: Mon July 27, 2015 9:44 am

I am writing today to complain of the poor customer service that I received from page plus on July 25, 2015. I called page plus to find out when the time runs out on a phone. I repair htc phones and put a $12.00 plan on the phone to test it and just needed to know when it expires. The phone number is 434-808-9206. The first guy I talked to wanted me to go through a long process because I forgot...

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Verizon Collection
by marian m. of tampa, Florida written to Verizon Wireless (Cell Phones) Posted Sat July 25, 2015 12:17 pm
1 replies, Last Updated: Mon July 27, 2015 2:52 pm

I Returned a device. 3 months after the return I was sent another bill. I moved for a few months and then discovered a collections had been placed on my credit report. I contacted Verizon directly and paid the $40.00 bill in full and was assured the collection would be removed from my account because I had not recieved any letters regarding the collection. Verizon will not remove the collection...

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Lack of follow up to consumer issues
by John L. of Long Beach, California written to Fresh & easy Posted Sat July 25, 2015 12:16 am

I filed a complaint 3 months ago about a product I purchased in one of your stores. I was told someone would follow up with me. I have called your customer service line several times and each time am greeted by an EXTREMELY rude representative who just tell me it is still being investigated. They then say I should contact the manufacturer of the product. I'm sorry, but I did not buy the product...

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Rude behavior
by J D. of New Port Richey, Florida written to Dollar Tree Stores, Inc. Posted Fri July 24, 2015 10:34 am
5 replies, Last Updated: Sat July 25, 2015 1:07 pm

I was 1 of 2 customers (both seniors) who arrived as the store on CR 54 opened. The manager insist I had to move my bicycle from out front of the store due to an "incident" which recently occurred. It didn't matter that I would only be inside a matter of minutes.

I would hope this won't occur again in the future. The store on U.S. 19 doesn't complain about my bike being right out...

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Awesome customer service
by Elizabeth H. of Lexington, South Carolina written to USAA Life Insurance Company Posted Fri July 24, 2015 9:06 am

My husband called USAA for customer service. Happened to be his birthday. The customer service rep he spoke to actually sang the happy birthday song to him! Not only that, she was one of the most pleasant customer service reps he's ever dealt with. It was clear that this lady loves her job! Her name was Patricia Sharnprapai.

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Lies and Bait &Switch
by Stephen D. of Claymont, Delaware written to Best Buy Posted Thu July 23, 2015 8:04 pm
2 replies, Last Updated: Mon July 27, 2015 3:01 pm

Just a warning to all who want to use Best Buy (202 Concord Rd. Wilmington, DE - store) to upgrade your phones with AT&T. "DON'T" They Bait & Switched and Lied to us. We where told that using them to upgrade our phones with AT&T's Next plan our bill would only go up 4.00 per line making it only 8.00 more (19.00 per with a 15 credit = 4.00 per line). We asked 3 times if...

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Rude staff member
by Michelle V. of Benton Harbor, Michigan Posted Thu July 23, 2015 6:32 pm
1 replies, Last Updated: Sat July 25, 2015 12:27 am

I am shocked and appalled at the treatment of my daughter.

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Very pleased with your products
by Laura P. of Odell, Illinois written to White Cloud Posted Thu July 23, 2015 4:07 pm

Hello! I would just like to compliment your company on the quality of your children's training pants. The price is decent and they work very well for my child, she also loves the princess design. I do have to say I wish you put out more coupons for your products, It would be easier to buy them in bulk if coupons were more available.Thanks for your time and keep up the good work!

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Price satisfaction
by J D. of New Port Richey, Florida written to Winn-Dixie Stores Posted Thu July 23, 2015 10:22 am
3 replies, Last Updated: Sat July 25, 2015 8:07 am

I went into store 655 to get some coca-cola products. When I asked if they matched other store prices I was informed you don't. I also question this survey business as I've never heard of anyone winning even when you offered $2,000. as a prize.

Since this is not an acceptable attitude I will have to consider going more miles (the store is within walking distance of my home) to do my major...

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Angry about flat tire
by Kathi G. of Scottsdale, Arizona written to Dollar Rent A Car Systems, Inc. Posted Wed July 22, 2015 9:59 pm
8 replies, Last Updated: Thu July 23, 2015 6:18 pm

I rented a car from the Saint ann Missouri Dollar car rental place. While on my one-week trip in Missouri I experienced a flat tire. I had my AAA people come and put the spare on for me. No problem. When I return the car and they saw that the spare was on there they took my information and I have recently received a notice that they want me to pay $328 for the flat tire replacement. The tire...

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Cockroaches in Beverly Hills!!!
by Ashleigh J. of Canoga Park, California written to Ruth's Chris Steakhouse Posted Wed July 22, 2015 12:00 pm
2 replies, Last Updated: Wed July 22, 2015 4:42 pm

Let me preface this post might be slightly disturbing but 100% comedic.

I went for a nice dinner tonite at Ruth Chris's in Beverly Hills with my love and while enjoying or meal **Drum Roll Please**

We see two COCKROACHES! One crawl also the dining area floor to under table hanging out next to young boys food. The second one dead on the floor. The manager in the most sly but noticeable way...

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Regions Over Draft protetction , (I did not opt in and told them I did not want it
by . of , written to Regions Bank Posted Wed July 22, 2015 12:00 pm
3 replies, Last Updated: Mon July 27, 2015 8:10 am

I asked Regions Bank to not give me anything that would give me over draft fees or even checks.
I was very busy and could not check my account.
I get migrains all the time and was forced out of work.
After finding all my money taken from the bank I went in to see why.
They had hit me with over draft fees I did not give them permission and even said I did not want.
Just a few weeks prior I...

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Dissapointed with your service department
by Marcus P. of Houston, Texas written to Lone Star Chevrolet Posted Wed July 22, 2015 12:00 pm

Had my 2013 Silverado HD2500 towed in yesterday. I guess I should have read the reviews on service before I did. It took 4 hours for someone from service to respond after I called 3 times. I got hung up on once, the second call I was transferred and I let the phone ring for 3 minutes (I actually timed it on my phone) only to have someone pick it up and say the "F word" and hang up and then the...

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Bait & Switch
by Brandis L. of Sicklereville, New Jersey written to Thrifty Car Rental, Customer Service Posted Wed July 22, 2015 6:32 am
3 replies, Last Updated: Thu July 23, 2015 4:12 pm

I reserved a vehicle for rent about 45 days before my family vacation in July. At the time, I received a confirmation of the price and type of vehicle that I would receive. The total quote was for $458 for a 9 day rental. (July 2 - 11). On the day of pickup, (July 2nd), there was turmoil; the place was mobbed, and I forgot my credit card. I explained that I would return shortly, and asked if...

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Elderly Granny Ripped Off by Flower Company - Flower Delivery Express/800Wesleys
by Ann H. of Anaheim, California written to Flower Delivery Express/Wesleys Flowers Posted Tue July 21, 2015 6:53 pm

To: (support@planetfeedback.com)
Date: June 9th, 2015, 10:27 am
Subject: Elderly Granny Ripped Off by Flower Company - Flower Delivery Express

To Whom It May Concern:

I am writing on behalf of my mother, Sheila Lyons. She placed 2 orders with Flower Delivery Express on Thursday afternoon. Her beginning sentence was "I need 2 arrangements sent out today - can you do it?" At...

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Dissatisfied customer
by Samairah K. of Brooklyn, New York written to Citibank N A Posted Tue July 21, 2015 3:06 pm
4 replies, Last Updated: Wed July 22, 2015 7:53 am

At the bank I was asked if I wanted to apply for a citi thank you preferred college credit card and I asked if I was pre qualified. The bank teller said yes. I came home and contemplated if I wanted to get one, when I finally made up my mind I applied for one and called in asking for my application status. I was then asked to verify my information and I did. Then in about one week I received mail...

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Price errors
by J D. of New Port Richey, Florida written to Wal-Mart Posted Tue July 21, 2015 10:17 am
2 replies, Last Updated: Wed July 22, 2015 10:12 am

I recently purchased a 26 inch tire for my bike. It rang up incorrectly. I went to the service desk for a refund of the difference. I later learned that I should have gotten double the mistake.

I believe if this is the case that a sign should be posted informing customers of this fact. I feel I wasn't properly notified of this fact at the time of the error.

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Walmart cashier not allowed to have water while sick?
by Erin H. of Omemee, Ontario written to Walmart Posted Mon July 20, 2015 9:49 pm
5 replies, Last Updated: Wed July 22, 2015 8:48 pm

I am a Walmart cashier in Ontario working for the summer until I go back to school in the Fall. I have had other jobs where you were allowed to have a bottle of water with you at your till as long as it is sealed and you only drink when you don't have any customers.
Walmart does not allow their staff to have water AT ALL! I was allowed once by my customer service manager because I had a sore...

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