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Better service than anticipated
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Posted Fri July 30, 2010 12:19 am
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I exchanged a dead car battery under warranty at your store in Bastrop, Texas first thing this morning Thursday July 29, 2010.
The two females and one male in the Automotive Department took care of me in quick order with a smile on all their faces.
I do have one observation, though, that you would probably like me to share with you via...
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Customer Service
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Posted Thu July 8, 2010 1:39 pm
1 replies, Last Updated: Thu July 8, 2010 5:07 pm
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I have been a customer in the Freehold, NJ store since it opened. I have just completed by pre-selection and wish to compliment Monique from Women's Shoes for all her help. She is one of the nicest salespersons in your store. She is very accomodating and helpful. She makes shopping for shoes a pleasure. She always has a smile on her face and...
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Cashier attitude
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Posted Tue July 6, 2010 12:00 pm
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Recently, I visited the Sears store at the mall and the cashier wasn't personable or curtious. She never asked, "Did you find everything,okay; was someone helping you, how was your experience?" She actually never even looked up from the desk, while standing.
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Excellent Customer Service
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Posted Thu July 1, 2010 8:07 am
1 replies, Last Updated: Thu July 1, 2010 10:47 am
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I was recently at the Walmart store in Delmont, PA. I needed to purchase 20 bags of black mulch for my property. I was concerned because the carts in the garden area, while lager than the regular shopping carts, they could only hold maybe 7 bags.
After purchasing the bags, I was able to pull my van around and 2 gentlemen who work in the...
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Up and Up brands
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Posted Sun June 6, 2010 4:24 pm
2 replies, Last Updated: Mon June 7, 2010 12:12 am
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I wanted to say thank you for starting the Up and Up value items. I really appreciate the low prices but still excellent quality. I have three children so saving a few dollars is a great thing.
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Such a Wonderful Store
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Posted Thu May 20, 2010 5:55 pm
2 replies, Last Updated: Thu May 20, 2010 11:09 pm
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Every time I come into JcPenney I am just thrilled. The prices are great, the quality is great, and the appearance is great. I love that I can come into one store and find everything from clothes for my niece to clothes for me to wear to work, and even get the household items as well. My favorite day to come in is when items are buy one get one...
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Ripped Off By Wal-Mart
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Posted Fri April 30, 2010 12:00 pm
30 replies, Last Updated: Fri May 14, 2010 8:20 pm
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I have been a long time Walmart customer and shop there at least once a week buying everything from food, hygiene products, clothing and vehicle supplies and gifts. Today, I was punished for supporting my local store in Lake Worth, Texas. I browsed online for a shaver product that was 9.96 on your website. Needing it now, I drove to the store to...
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Excellent customer service
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Posted Sat April 24, 2010 9:29 am
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My compliment actually is about one employee who was working during my most recent visit to the Lexington/Red Bank, SC store on Friday evening, April 23, around 6:30 pm named Fred. I was there to purchase some paint, and when I got to the paint counter, no one was there. So I asked another employee who just happened to be walking by if she could...
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Kohl's Exchange Policy
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Posted Thu April 1, 2010 11:18 am
31 replies, Last Updated: Tue April 20, 2010 12:36 am
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I purchased an inexpensive Timex watch nearly two years ago from Kohls. It stopped running and a new battery didn't fix it. I decided to return it to Timex for service and while reading the Timex returns and warranty information I found that the retailer may have prepaid return mailers for repair services. I went to Kohls to get a mailer and was...
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Amazing Store Manager Lake Geneva WI location
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Posted Tue March 16, 2010 10:50 am
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I would like to express our complete satisfaction with the store manager, Chris, at the Lake Geneva WI store location. We went in to purchase a 42" TV with a rain check we had from a previous sale. Chris, the manager, took care of us every step of the way. Even though the sale item from the rain check was not available, he offered us a...
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