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Dear Bank of America, I am currently unemployed, and I am at risk of losing my home. I have gone through both the FHA streamline refi, and the making home affordable programs, both being denied. Under both programs I have been lied to, and given false information. I was told by one of your reps that I needed to be late to qualify for the Making...

I opened a "secured credit card" through Bank of America in 2006. After Katrina, it was nearly impossible to rent equipment, moving trucks, or even buy bubble gum without a credit card to use for identification or to secure a rental for any type of clean up equipment here on the Mississippi Gulf Coast. Probably due to all the theft and...

I applied for a Citi® Platinum Select® Card for College Students on 11/17/2009 and was denied for: TOO MANY INQUIRES. This information was based off of Equifax. My Equifax credit report shows "0" inquires. I have faxed a copy of this report to Citi for further review and clarification. I would like for Citi to review my credit report...

I was a citibank credit card account holder for 2 years while i was in college account # 4128-0033-1449-5709. from 10/2004 to 07/2006. I was never late and never missed a payment. I recently applied for a new citi card and was denied because of some problems i got into in college. I was never late on one payment and good to citibank now that i...

Bank of America sent a 1099-C for tax year 2008. The amount was wrong. I have called repeatedly to have this mistake corrected. Bank of America says the third party company that mailed the 1099's is responsible for the mistake and needs to correct. (Customer representatives can see the mistake, but say they are unable to correct the...

On 11.16.09 I visited the branch located at 73 Main St, New Egypt, NJ to use the ATM machine. In my attempt to withdraw $20 the machine failed. I went to the window to signal a teller and was waived inside. Inside the branch I was greeted by Maria Laina Larios who asked if she could help me. I explained that the male teller waived me inside when...

I am writing on behalf of my mother who has a senior checking account at Chase (or the "Bank"), but isn't fluent in English. Recently, my mother showed me her monthly statements from Chase and asked me why the Bank had been charging her $13.05 each month. As I reviewed, I realized that this amount was charged from Chase ID Protect. My mother...

I placed a lump sum principal payment toward my mortgage at Flagstar and simultaneously placed my next month's payment (25 days before it was due). The new principal/interest split (reflecting the new loan balance) was not applied toward my early payment. The net result is that an additional $100 was applied toward interest that should have...

I called a Bank of America account manager about a disputed charge. I wrote down the details of the documentation I needed to submit. The date was on or about October 20, 2009. The account manager said I had until December 19, 2009 to submit the requested documentation related to this disputed charge on my credit card. I gathered all the...

Dear Suntrust: I just wanted to thank you for letting me know the type of company you have become. I received a letter from FIA Card Services today stating, in short, that my credit limit has been lowered to a pathetic $500 because I am delinquent with other companies' accounts. Never mind that I have never been delinquent with my Suntrust...