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I have a compaq fs500 series laptop and when I try to power it on the power light turns on and the wifi light is solid. And I get a blank black screen. Now I researched the problem and found it to be a problem with their bios. They never made it public that this was a problem. On their website mine is listed as a computer that has the specific...

This was my first visit to MicroCenter. I purchased a Laptop for (and with) my son for his freshman year at college. He decided on an HP model AMD Triple core processor with a finger scanner that was not in stock at the East Meadow, NY store. The salesman located an HP model that he said was the same but only with an Intel chip and refurbished....

I am writing to you today about Order Number ********* placed 8/18/2010 at your website and estimated to be delivered on 9/2/2010. I received a phone call from Dell stating that the hard drive I selected for the computer I built (Item Number 342-0171 1 TB Serial ATA 2 Hard Drive 7200 RPM) was on backorder. I was given the option to upgrade...

I couldn't be more frustrated with what I had to go through to get a tech to come to my house, even though I paid $400 for the in-home extended warranty. The people in India, who I can barely understand, forced me to open my entire computer case, remove the hard drive, and do various other things inside my computer that I was EXTREMELY...

For years I have been buying Dell Computers and when doing this, I had 4 of them customized, costing between $2000. and $3000. I loved them all starting with Windows 95 up to XP Pro. Two months ago, I bought my latest Dell off QVC, which means I couldn't customize it, it was like buying off the rack. I have not yet had a day without any problems....

I am very angry. I bought a HP PL4260N Television. I bought this tv only 3 years ago.I paid 2000 at RC Willy in Salt Lake City Utah. It was fine for a year and then it went out. I called in and was told that I had to pay to have it fixed. Instead of $600 I paid $360 as per my call and a repair man fixed it. I had it go out again and called in and...

I am very angry. I bought a HP PL4260N Television. I bought this tv only 3 years ago.I paid 2000 at RC Willy in Salt Lake City Utah. It was fine for a year and then it went out. I called in and was told that I had to pay to have it fixed. Instead of $600 I paid $360 as per my call and a repair man fixed it. I had it go out again and called in...

I ordered a laptop from NewEgg.com and after about a week's worth of normal usage, the hinge started to become loose. I contact support online and they quickly set up an RMA for the laptop without any hassle. However, they wanted me to mail them the laptop first and then they would send out a replacement after analysis (3-5 days). I asked if the...

I CALLED CISCO CUSTOMER SERVICE CENTER ABOUT MY MODEM/ROUTER - LINKSYS WCG200 VER 2.0 THAT HAS A PROBLEM WITH THE WIRELESS ROUTER FUNCTION. I WAS VERY HONEST(TOO HONEST), I WANTED TO CHECK THE ANTENNA CONNECTION AND GET THEIR HELP I NEVER OPENED THE UNIT. THE MARGINAL CONNECTION TO THE ANTENNA SEEMED TO BE THE PROBLEM. IT IS STILL UNDER WARRANTEE...

Initially, I was thrilled with the purchase of my HP Pavilion dv9925 laptop on July 9, 2008. However, within 6 months, I was forced to send it back to HP for warranty-covered repairs to the mouse clicker and power cord connector. Despite it being a laptop, it spent 98% of its life on my desk, and the most movement it saw was opening and closing of...