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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Rude confrontation with a senior member of your management.
  2. Suggestion Box Update
  3. Regarding the Members of Planet Feedback
  4. The Suggestion Box
  5. What Can You Do for Us as President, John McCain?
  6. Children not wanted at Kaufmann's
  7. Suggestion Box Update
  8. Kissing at the Chili's
  9. Return Policy Will Cost Target Millions
  10. My Son is Also a Customer, Barnes & Noble
  11. Movies at the Hilton
  12. Amazon.com sells pornography
  13. Beating Dead Horses! (no offense to any PETA supporters!!!!)
  14. The CDC is wrong....would you want my blood?
  15. 3 yr old injured
  16. Removal of Emily Gillete from Delta Flight 6160
  17. Turned away on Christmas Day by Blockbuster
  18. Inconsiderate Wait Staff
  19. MERRY CHRISTMAS at Target is a dirty word!
  21. David Letterman is Not a Gentleman!
  22. Target's Refusal to Issue a Credit
  23. Rip Off Pizza Joint and only Average Pizza
  24. Kicking Off An Autistic Child Is Bad Business, American Airlines
  25. Attention All PFB Users - A Terms Of Service Update


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Results 61-70 of 6245 Sort:  Relevancy | Activity | Date

Apple Care doesn't Care
Posted Mon October 7, 2013 5:26 pm
2 replies, Last Updated: Tue October 8, 2013 12:03 pm

I have been purchasing Apple Computer products since the mid-nineties. Over that time-span, I have always been pleased with the quality of your products and your sales staff. However, on the rare occasions when my computer fails, it has been a nightmare. Most recently, I had problems in your Temecula store at the Promenade mall and the...

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Cannot get case manager to do what was promised much less even find him
Posted Wed August 14, 2013 12:07 pm

My neighbor - who is disabled and has been displaced by Superstorm Sandy - had a $125 credit with you. She bought a Chromebook using the credit and I allowed her to use my credit card for the balance and my address for the delivery. Unfortunately, the Chromebook was not what she needed, and when she called her case manager (Hector), she was told...

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Bad product & Customer Service
Posted Tue August 6, 2013 12:59 pm
1 replies, Last Updated: Tue August 6, 2013 2:05 pm

On August 1,2013 one of Dell tech came to my home and but he came with the wrong parts. I was told that he would come back on Monday @ between 8 and 10 am. He finally showed up at 11:30 am. I allow him into the room where the computer was and I went to my other room. I watched him because when he came in he said he was told not to replace the...

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Posted Mon August 5, 2013 9:30 am
3 replies, Last Updated: Thu August 8, 2013 4:01 am

To whom it may concern, I have been a loyal customer of HP products as all of my laptop and desktop needs were fulfilled through HP. I have been very satisfied until I purchased the Envy 17 product which started malfunctioning only after 6 months. I have purchased an Envy 17 (VX387AV) back in January 2012. After 6 months of using the product...

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Horrible customer experience
Posted Fri June 28, 2013 3:07 am
1 replies, Last Updated: Fri June 28, 2013 8:17 am

I purchased an ASUS motherboard from Newegg on 11/26/2012 and installed only to find it was DOA. This was confirmed by diagnostics with ASUS tech support who said we should return it for replacement. Wanting to speed the process up we went ahead and purchased a second MB from Newegg while going through the procedure of getting an RMA and shipping...

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Absolutely Horrendous customer service
Posted Wed June 19, 2013 12:00 pm
24 replies, Last Updated: Fri July 12, 2013 1:35 pm

For new readers, the situation regarding calls being transferred to the USA as described in this letter is inaccurate.

According to Snopes, it's an urban legend.

I have just been tasked to purchase numerous new computers for one of my customerís...

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communication frustration
Posted Sat June 1, 2013 9:46 am
2 replies, Last Updated: Mon June 10, 2013 4:41 pm

I bought a dell desktop in 8/2011. A few months ago, we started to have some major problems which may have been the result of malware, etc. After being unable to repair it on our own, we contacted Dell CS. For $250 they spent 5 hours fully restoring (remotely from India) our computer. Overall we were pleased the results and the money we spent...

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Poor product and unacceptable customer service
Posted Fri May 31, 2013 1:47 pm
7 replies, Last Updated: Mon June 3, 2013 2:28 pm

I bought an Apple iPod touch 32GB White (4th Generation) CURRENT MODEL for my stepdaughter for her birthday back when it was new, and she was thrilled! It was purchased new through Amazon, but the vendor was clearly APPLE inc. (I still have the receipt on record) I got an otter box for it to keep it safe and she treated it like gold. About...

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Abysmal tech support experience
Posted Sat May 25, 2013 9:49 am
1 replies, Last Updated: Tue May 28, 2013 1:25 pm

Last night I called tech support b/c my OJ6600 wasn't working. The 1st call was disconnected; the 2nd call resulted in 30 min. of unsuccessful support; the agent said he'd call me back within 15 minutes. It is now the next day and he never called!

Transfer me to an *English* speaking level 2 tech support person to fix this problem.

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arrogant customer service
Posted Wed May 22, 2013 6:27 pm
1 replies, Last Updated: Thu May 23, 2013 10:25 am

I had been a customer of this business for long time, however the experience from yesterday changed my view about the business. I updated the address and made an order, I have screen shots to show the order was made to ship to new address, however when I received the confirmation email it said it was shipped to new address. I tried to chat with...

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