Search our Shared Letters

I have been a pleased customer with the Morgantown Olive Garden for the past several years. On my most recent visit, August 27, 2010 at 5 PM, I received poor service that I felt I should bring to your attention. Considering it was a Friday night and around the dinner rush, I expected there to be a wait when I arrived with my guests. I was told...

I'd love to see a Red Robin open in Kingsport, TN. Overall the past couple of years this area has had a lot of new retail and food additions but one thing we still lack is a Red Robin location. Many people I know would love a Red Robin location in Kingsport. One great location for your company would be the Kingsport Pavilion shopping center....

Last Friday, August 20 I went out to eat with my children at the Joe's Crab Shack located in Parker Co. Before we even had a chance to ask for water or place our orders we we had our private conversation interrupted and intruded upon by a staff member. The employee asked us to donate to some starving children's charity and then said if we...

I have just heard from my parents about an experience they had at Bojangle's in New Bern, NC, at 3770 Martin Luther King, Jr. They arrived on my father's lunch break at 12:05 pm. There was no chicken available for their lunch. They were told it would have to be cooked. (Reminder: It was LUNCH TIME.) They waited 15 minutes and my mother...

A few days back I took my girlfriend to Olive Garden in Gresham on a date just expecting the normal service we usually get. When we arrived there they had us waiting for 15 minutes when there was no one even ahead of us. Then we got to out table and it took our waitress not too much time to get our orders in but she never checked on us once to see...

I was in Chipotle on Arlington Rd. in Green on Saturday August 7th around 2pm. I've been going to Chipotle for about 7-8 years, so I'm pretty familiar with their good food and quick, efficient service. This was not the case at all on this day. There were maybe 6-8 other patrons in the restaurant besides my husband and me, and we were the only...

I was at Applebee's at Burnsville Center in Burnsville,MN for lunch about close to Noon today ( Friday August 6th). Waitress name Melissa P. was good. I order a Bacon Cheeseburger w/ french fries and my mom ordered a Reuben Sandwitch w/ tomato basil soup part of the lunch special. Both the food was really good and so was the beverage ( water for...

bought lunch for my son and i today and bought el pollo loco bowl and the beans were sooooo spicy hot and we could not eat them.. do you soak them in jalapeno juice???? this totally ruined our lunch... it was sooo spicy it was not edible.. were even mexican people and it was too spicy hot for us.. the beans need to be flavorful and not be soo...

I went to the Cook Out in Newton, North Carolina because I was in a hurry to get dinner for my kids. Although I was in a hurry, my eldest could not make up his mind on what he wanted as a side. I asked them to hang on for just a minute and it wasn't but 10 seconds when I was told by the girl taking my order that she did not have all day. There was...

A friend and I went to Luby's at Hwy. 249 & Spring Cypress in the Spring / Tomball area. The service was terrible. There were only a few people in the restaurant as it was around 2:00 pm. We had to wait to get our food as the service was so slow. I recently had knee surgery and must walk with a cane. Nobody offered to help me with my tray....