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I own a dell laptop. The charger all of a sudden stopped working, the blue light on it stopped coming on and of course my computer could no longer charge. I wasnt too surprised because the same thing randomly happened with my battery. But i called over a month ago to set up and have a new charger sent to me. I didnt write down a reference...

I own a dell laptop. The charger all of a sudden stopped working, the blue light on it stopped coming on and of course my computer could no longer charge. I wasnt too surprised because the same thing randomly happened with my battery. But i called over a month ago to set up and have a new charger sent to me. I didnt write down a reference number...

I received an Alienware M17x laptop as a replacement for the Inspiron 720 and have had nothing but problems. Technical support is absolutely useless. All they do is ship out replacement parts and hope that it solves the problem and they can't even get that right. A replacement video card was supposed to be sent out and the technician received a...

So here's a racket. I recently purchased a Dell Vostro Desktop. It came loaded with a "trial" version of security software called Trend Micro/ No option, this just shows up. Anyway, I use McAfee and was required to unload the Trend Software so McAfee would load and avoid contentions. The Trend utility to unload the software blows up,...

Saw a great deal advertised for a Vizio 26 inch TV at the Dell online store. I was excited by the fact that they allowed 2 stackable coupon codes providing a really awesome deal. Their site accepted both coupons and showed a correct reduced total without problem. When I moved to the next screen to enter my credit card it changed the amounts and...

I made a complaint to Dell and got an email from them saying the email address my letter was sent to is not valid. They offered up options that were similar to the one I had a problem with. Is there another email address or maybe a mailing address you know of?

I was having issues with my dell adamo 13 trackpad, and i called dell to get it replaced. I spent about 1.5 hours on the phone with them, (got transferred about 7 times) hardly understanding a word they say (sounded Asian) About 20 minutes of that was arguing with them that it is not good enough if they send me a USB external mouse:( Finally they...

I purchased a mini netbook, a printer and a portable hard drive. They all had to be shipped separately. When the portable hard drive didn't arrive, I contacted Dell, who said it was delivered and I should contact UPS directly. I did so, and found that my apartment number wasn't indicated on the shipping label and the hard drive was sent back to...

I will take about 3 weeks to get my computer.

I would like a discount on my order and free overnight shipping.

Dealing with Dell Customer Service is the worst experience I have ever had in my lifetime. Anytime I call for anything, after being handed off to several different area's, and having to reexplain my problem each time, I am forced to hold for well over 45 minutes each time. The customer service representatives are all in the Philippines and do not...