Search our Shared Letters

Since I am often the first to complain when things go wrong, I make it a point to pass along praise whenever I have the chance. Happily, this letter is one of praise for your agency's overall experience. For your reference, my itinerary number is ###########. I want to thank you because I wanted to go to Mardi Gras last second this year and...

Since I am often the first to complain when things go wrong, I make it a point to pass along praise whenever I have the chance. Happily, this letter is one of praise for your agency's overall experience. Orbitz is great for chekcing out prices and booking flights if you're looking for the lowest rates on the net. I booked a flight from...

I am extremely upset. I hope bringing this complaint about the price and value at your company will result in something good. I'd imagine you'd like to keep customers happy, so I hope you'll take this seriously. If it helps, here's a reservation number: 312493068COU. Here's the problem: On August 29, 2001, I used orbitz.com to...

I am fairly annoyed. I hope bringing this complaint about the overall experience at your company will result in something good. I'd imagine you'd like to keep customers happy, so I hope you'll take this seriously. Here's the problem: I've been trying to purchase a ticket online and once I get to the point after entering my...

I have a suggestion I'd like to offer that I think will benefit orbitz's customers. If orbitz even pretends to consider customer satisfaction a top priority, I hope they'll take this suggestion seriously. Fliers, if you haven't already, be sure you 'cc' your remarks to the service provider involved. I did, to United, and...

I am extremely upset. I hope bringing this complaint about the overall experience at your company will result in something good. I'd imagine you'd like to keep customers happy, so I hope you'll take this seriously. Here's the problem: I learned of orbitz.com's appearance on the Web by way of a travel discussion at...