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Sprint spends millions on advertising, how about actually rewarding your loyal customers. I have been a Sprint customer for 10 years and currently have a family plan with three phones on it. One has a contract which expired in Sept, the 2nd next June, and the third (primary number) Jan 2011. I would love to upgrade the two phones still under...

In March of 2009, I purchased 2 BlackBerry Storm 9530s for my wife and myself. Unfortunately, over the six month period after that, I had a horrific time with my 9530. After speaking with several representatives at Verizon, I was offered a chance to switch out my 9530 for a Tour 9630. Although I really would have preferred the larger screen...

I have received a replacement for the voyger I currently have. They have sent me a black voyger instead of the gray voyeger I have. Now the black voyger has a gray battery. I was told to activate the replacement which I have done. This is now the third replacement I have received. I was told that for free I will be reaceiving the LG EnV 11000 by...

I recently just became a Sprint customer. My T-Mobile contracted ended so I decided to try something new. (BIG MISTAKE!) My bill use to be the same every month with T-mobile I have yet to experience this with Sprint. I understand that your first bill is laways the highest but after that it should be the amount of your plan. I made the mistake of...

To whom it may concern: I have been a VZW customer for quite a few years (for my cell phone - love my BlackBerry!). When I moved to a new state in August, I needed to purchase an internet service for my apartment. After shopping around a bit, I decided to try Verizon's broadband service rather than getting DSL/cable + router etc. I very...

One week ago (on 11/08/09) my wife and I bought new BB Storm2's from VZW (we upgraded from our previous phones as we have been customers for over 6 years). Today she pressed to end a call and felt something under her finger, she said when she looked at the phone it looked like a very small hair was on the screen when she ran her thumb over the...

I was in NYC about a month ago and walked into a Verizon store to see if they could help me with my BB Storm which was rebooting several times a day. They took my phone in the back to be checked out and came back and said they could not fix it and offered me another phone. This is my seventh BB Storm in less than a year so I did not think much of...

I allowed my ex fiance to have a phone in my name, which he paid every month for two years. It wasn't until he found a new sucker that he stopped paying the bill. I have tried contacting verizon but csr states they can't help me because it has already been sent to collections. I just want to pay HIS bill, because it is ruining my credit! Can you...

I had service for 1 week and had to cancel due to lack of reliable reception. I had 30 days to try the service without a cancellation fee, however after 1 week of service and returning the equipment, I was hit with the early termination fee. I called customer service and they said I had to take it up with the store. I called the store and their...

I called on Nov 8th to upgrade our service to the data everything plan which double our cost each month but was more feasable for our needs at this time. I also already owned 1 Sanyo Pro 700 and a samsung z400 both sprint/nextel phones with direct connect capabilities. So since we never had the service I asked to be connected since it was now...