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On Sunday July 25th 2010, I placed an order for the Droid X on Verizon Wireless Website to add as a second line on my account. They were supposed to ship by 8/3. On Monday I saw the ship date slip one day to 8/4. I started to see the same pattern that VZW had with the incredible. I immediately called to cancel the order, in the hopes that I...

I called Sprint today 27-July-2010 and to complain about the run around i was getting on the problems with one of our phones.I was cut off the first time, then i was hung up on the 2nd&3rd time by a women who spoke broken english after i had asked to speak to a supervisor.On my 4th try i was finally able to get half the problem solved.I have...

Hurray! ST finally got my number straight this past Saturday. The person who worked on my account got corrected in 30 minutes what a slew of others could not for 30 days. A Straight Talk rep. actually called me today to follow up on my previous letter. I feel much better now that everything seems to be working, and I truly appreciated a phone...

I wanted to buy two more lines on my plan. I proceeded to do so on line and system errores accured so I called the 800 number for sales and spoke to a rep who then proceeded to add the lines and 3 way call a customer service rep to change my plan so I could add min to the 4 line. I already have 2 lines and have been a customer since May of 2008...

I own a Blackberry 9700 with a speaker that goes in and out. I have 5 months left on the warranty and am already out of contract. I called to do a warranty exchange for the exact same phone and I was told that a warranty can't be offered since AT&T doesn't support my software version. The software that is on it is the stock software version...

Please see my comments below regarding the following offer: “$50 off Samsung A877 (Impression) after instant rebate with qualified voice plan and messaging feature. Additional restrictions. Requires a qualified 1 or 2 year service agreement for Corporate Responsibility Users (CRU) and requires a 2 year service agreement for Individual...

I am leaving for a Mission trip to Honduras at 3:00 in the mornng. I am taking my Blackberry phone which has the SKYPE app. downloaded on it. I want to make calls to the U.S. to give daily updates. I have talked with THREE representatives who have told me THREE different things considering charges and accessibility in Honduras. One said I couldn't...

Why is it that there are so many people who can upgrade early to smartphones right now but I am ineligible? I am on a family share plan and am not the primary line. I am due for my new every two in October, but would like to upgrade right now to an HTC Incredible, which would add an additional ~$40/month to my bill after warranty and monthly...

I spoke with a Verizon representative in March 2009 and told them that I was interested in my options for calling Canada and the Dominican Republic because I was dating a Canadian and my father recently moved to the DR. The rep told me that my only option was the $3.99 International Package, which just lowers the per minute rate. Spoke with a...

I recently ordered a palm pixi from sprint.com, since I received it I have been unable to load most mobile browser applications. I can do a google search but not load pages from the search results, i cannot load facebook, twitter, i cannot even go to the palm app page. I keep getting an error 2082 message. I have taken the phone into a...