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Exaggerated charges
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Posted Sun February 7, 2010 1:52 pm
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I made a reservation for a medium size car on 9/6/09. The reservation number is F1JPLH. Total charges were supposed to be about $550.
I arrived to Sao Paulo, Brazil airport (GRU) and looked for car rental office - there were many, but no Thrifty. So, I finally got someone to tell me that Thrifty office is not at the airport, but in the next...
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Unfortunate Experience at Thrifty LAX
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Posted Sat February 6, 2010 2:44 pm
1 replies, Last Updated: Sat February 6, 2010 7:49 pm
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I reserved a rental car for a week (7 days) in LAX for both business and pleasure. While booking my rental car online (Thrifty.com), I also reserved a hotel through Thrifty. Upon picking up my car at LAX, the customer service person tried to sell me the loss damage waiver packages, which I needed as it was required per my company on rentals for...
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Enterprise Takes Away Some of the Pain of Being in an Accident!
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Posted Tue February 2, 2010 11:03 am
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On Saturday, January 30th, I was involved in a serious car accident. I filed a claim with my insurance carrier that night and a rental car was arranged through Enterprise. Since only the airport locations were open on Sunday, I arranged to pick up the car at the Hicksville, NY location on Monday.
Monday morning we were contacted by someone to...
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Budget left us stranded at Pitt airport on Christmas Eve.
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Posted Sat January 2, 2010 7:05 pm
5 replies, Last Updated: Tue January 5, 2010 8:30 pm
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We rented a car with Budget to be picked up at 5:30pm dec 24 at Pitt airport to be used until Jan 1 at 9:30 am total 262.66.
Due to weather conditions were going to be 5 hrs late arriving. I called from our lay over to inform Budget that we still wanted the car, will there be a problem. After being shifted around I was told I had to call Pitt...
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Squealing Rental Car!!!!
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Posted Tue December 29, 2009 5:59 am
4 replies, Last Updated: Tue December 29, 2009 12:18 pm
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I rented a 2009 Chevy Aveo at PIT on December 23rd, 2009. I was suppose to keep it until today, December 29th. I returned it on Monday, December 27th. The car was a piece of garbage. There was a LOUD, Squealing noise that was deafening when we drove it. You could barely hear each other above it and gave us (my son and I) both a headache! I don't...
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Ear Piercing Squeal from Dollar Rental Car
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Posted Tue December 29, 2009 5:52 am
1 replies, Last Updated: Wed December 30, 2009 9:33 am
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I rented a 2009 Chevy Aveo at PIT on December 23rd, 2009. I was suppose to keep it until today, December 29th. I returned it on Monday, December 27th. The car was a piece of garbage. There was a LOUD, Squealing noise that was deafening when we drove it. You could barely hear each other above it and gave us (my son and I) both a headache! I...
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debit and credit card differnce
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Posted Fri December 18, 2009 7:40 pm
6 replies, Last Updated: Sat January 2, 2010 11:55 pm
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every time i use enterprise to rent a car i use my debit card which can use credit or debit (i checked with my credit union ) they always insist that it be used as debit and not credit and then deduct $ 250 from checking account (the card can work either way if theres no money it won't work )
i feel enterprise is doing this so they can earn...
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Unsatisfactory Condition of Rental Car
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Posted Wed December 16, 2009 7:38 pm
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I recently rented a vehicle in Jerusalem, Israel. I made my reservation on your website, and assumed that I was renting a car from Hertz. This was not the case, as the rental agency was a local Israeli company that was using the Hertz name.
We did not realize until we had been driving the car for several days that someone who had rented the...
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Charged my parents for insurance they did not ask for.
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Posted Sat December 12, 2009 12:43 am
2 replies, Last Updated: Sun December 13, 2009 1:31 am
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My parents are both disabled. My Dad is a Disbled Veteran-Marine. Two weeks ago, my Dad had a wreck and his car was totaled. State Farm told my parents that they would pay for a rental car so they went to Enterprise in Bloomington. I believe it is on North College. They were asked if they wanted the insurance and my Mom said she wanted to Waive...
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File EB2123/116
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Posted Tue November 24, 2009 11:51 pm
2 replies, Last Updated: Wed November 25, 2009 8:15 am
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I asked for an explanation as to why a car I had ordered and confirmed online was never delivered to an airport where I would be rriving in a private aircraft. It was assigned file EB2123/116. I received two responses to my questions but the answers did not make sense regarding what she told me I did wrong. I asked politely again what was meant...
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