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I made a reservation for a medium size car on 9/6/09. The reservation number is F1JPLH. Total charges were supposed to be about $550. I arrived to Sao Paulo, Brazil airport (GRU) and looked for car rental office - there were many, but no Thrifty. So, I finally got someone to tell me that Thrifty office is not at the airport, but in the next...

I reserved a rental car for a week (7 days) in LAX for both business and pleasure. While booking my rental car online (Thrifty.com), I also reserved a hotel through Thrifty. Upon picking up my car at LAX, the customer service person tried to sell me the loss damage waiver packages, which I needed as it was required per my company on rentals for...

On Saturday, January 30th, I was involved in a serious car accident. I filed a claim with my insurance carrier that night and a rental car was arranged through Enterprise. Since only the airport locations were open on Sunday, I arranged to pick up the car at the Hicksville, NY location on Monday. Monday morning we were contacted by someone to...

We rented a car with Budget to be picked up at 5:30pm dec 24 at Pitt airport to be used until Jan 1 at 9:30 am total 262.66. Due to weather conditions were going to be 5 hrs late arriving. I called from our lay over to inform Budget that we still wanted the car, will there be a problem. After being shifted around I was told I had to call Pitt...

I rented a 2009 Chevy Aveo at PIT on December 23rd, 2009. I was suppose to keep it until today, December 29th. I returned it on Monday, December 27th. The car was a piece of garbage. There was a LOUD, Squealing noise that was deafening when we drove it. You could barely hear each other above it and gave us (my son and I) both a headache! I don't...

I rented a 2009 Chevy Aveo at PIT on December 23rd, 2009. I was suppose to keep it until today, December 29th. I returned it on Monday, December 27th. The car was a piece of garbage. There was a LOUD, Squealing noise that was deafening when we drove it. You could barely hear each other above it and gave us (my son and I) both a headache! I...

every time i use enterprise to rent a car i use my debit card which can use credit or debit (i checked with my credit union ) they always insist that it be used as debit and not credit and then deduct $ 250 from checking account (the card can work either way if theres no money it won't work ) i feel enterprise is doing this so they can earn...

I recently rented a vehicle in Jerusalem, Israel. I made my reservation on your website, and assumed that I was renting a car from Hertz. This was not the case, as the rental agency was a local Israeli company that was using the Hertz name. We did not realize until we had been driving the car for several days that someone who had rented the...

My parents are both disabled. My Dad is a Disbled Veteran-Marine. Two weeks ago, my Dad had a wreck and his car was totaled. State Farm told my parents that they would pay for a rental car so they went to Enterprise in Bloomington. I believe it is on North College. They were asked if they wanted the insurance and my Mom said she wanted to Waive...

I asked for an explanation as to why a car I had ordered and confirmed online was never delivered to an airport where I would be rriving in a private aircraft. It was assigned file EB2123/116. I received two responses to my questions but the answers did not make sense regarding what she told me I did wrong. I asked politely again what was meant...