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Initially the telephone customer service person I dealt with in late September was wonderful, she told me of all my options and then when I told her I wanted the car to drive to Las Vegas, she told, to wait until after 1 October and I would be able to rent with unlimited mileage from an airport. This would save me about 500.00 so I was very happy....

I had a reservation at Budget in the Kansas City airport on October 2nd. When I arrived, I was told there were no cars. So even though I had a confirmation number, I was not able to pick up my car at Budget. The person at the counter did not offer to help me find a car elsewhere, did not offer anything. I understand it was a busy weekend,...

We made a reservation (RT0CD7) online to pick up a car on Sept 4 and return on Sept 7. We brought our confirmation receipt and Entertainment coupon (one free weekend day) to the Enterprise location in Dickson, TN where we live. It was infuriating enough that, despite what our receipt told us, he insisted that we had to pay for an extra day since...

On Friday 9/25/09 i rented a DOdge Caliber from the Enterprise on 1435 S. La Cienega BLvd.# D LOs Angeles, CA (310)652-5155. My rental agreement number is 314136. I rented from 9/25/09-9/28/09. On our way to Laughlin, NV for teh weekend we were about 2 hours into our driving when a light came on the dash board. It was a sun like shape with a...

I recently rented a vehicle from the Enterprise in Kailua-Kona, HI. The service from all the staff was outstanding! They picked us up from where we were staying, brought us to the rental location and worked with us to ensure that we were satisfied with our experience. They were all friendly and extremely helpful. We originally made our...

I rented the car online (my mistake) threw Budget Car Rental, for Detroit MI. The total cost was $260.00 for 5 days. When we arrived in Detroit(with no other opions) I was told that my Visa was also a debit card so because of that they had to charge $400.00 instead of the amount that was agreeded upon. Which resulted in overdraft fees of $64.00. I...

I had a reservation for a car in Las Vegas from Sept 6 thru Sept 11. When I arrived on time to pick my vehicle I was told all cars where gone and I had to take taxi to the hotel and back the next day for my rental. WHen I arrived the next day your company still charged me from Sept 6 thru Sept 11 when your company didn't have a car for me till...

On August 28, I picked up a Uhaul truck in Queens, New York (3630 COLLEGE POINT BLVD, FLUSHING, NY). I was informed that if I dropped the truck off in Nanuet New York within one day with 3/8 a tank of gas, I would not have to pay anything extra. I in fact, dropped off the truck the same day with exactly 3/8 a tank of gas. I have two witnesses to...

In April 2009, we returned the car at the Olympic and Sepulveda location at the time we were supposed to and the bill came out twice as much. Twice we visited to get it straightened out after we called 3 times, and nothing happened. We had to dispute it with Discover credit card. Today, we returned the car 3 hours early, and we were told that...

In July of 2008, we landed late at night at Buffalo Airport and exhausted I locked the keys in the trunk as soon as we put our baggage in. The person in charge dropped everything and came out to look at it, even though there was nothing she could really do to help. She offered to call a locksmith or help me call one, which my car insurance said...