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I am totally unhappy with the service I have received from your Pineville, NC location. There has been ongoing issues but today I got issues with how you charged me. I have been a customer (Loyal) of Avis since 1996. today I have decided that I will be taking my business else where. So I extended my rental for the orginally date, which I called in...

Dear Customer Service, I truly hope you guys are out of business soon. I won't feel sorry for your starving kids when you lose your job. Attempting to do business with you was the worst waste of 45 minutes of my life (and most frustrating). Lets start from the beginning. I called Penske trucks and asked them about renting a 15 foot...

I went online to make a reservation for my boss we have a business account with Enterprise. I Selected the 22.39 a day car and was charged 98.14 a day for the car. To me this is the old bait and switch tactic. Please see what you can do to get this matter corrected. I would like Enterprise to charge me at the most 40 dollars a day I could...

While waiting to pick a rental vehicle in the Pittsfield, MA office on 5/21/10, an enterprise employee pulled in with the rental vehicle, driving over the curb which was witnessed by the enterprise office agent, my 30 yr. old daughter and I. Upon speaking to the rental agent about the curb incident she stated that it was not a problem. We walked...

I visited the Budget Car Rental in the Double Tree Hotel on Hotel Plaza in the Downtown Disney area. I reserved an intermediate car which is sold as a Pontiac G6 or similar along with a free upgrade. On June 23rd I came to pick up my rental at 9:00 AM I spoke to the Budget reprehensive Traci. When speaking with Traci I was informed there was...

Tried to have trailer hitches installed on two cars. BOTH times when I got to the store the hitched weren't there. Ridiculous and incompetent.
Uhaul you lose.

let me know why they don't have it together.

Friday July 2nd I was to pick up a car at the RDU Hertz location. I am a 5 start gold member of Hertz so proceeded to the gold area, found my name, and my car. There was no paperwork in the car and no one manning the gold area near the car. When I entered the main building, I found a very long line (it was a holiday weekend) but only one person...

We recently had a horrible experience with Budget Truck Rental. I went to the Budget Truck Rental Company in Mechanicsburg, PA and reserved a truck a week before we were going to help my mother move. Then the night before we were going to move Budget calls my mother and tells her that they don't have a truck and that they overbooked! How can a...

On May 18 I rented a vehicle from Budget to drive to Kansas City KS a 12 hr drive to see my family. I rented a Dodge Journey really nice car. I of course inspected the vehicle for dents and dings made sure the vehicle had a full tank of gas and signed off on the paperwork. So as the family and I packed into the vehicle I began the first leg of our...

I rented a vehicle from Atlanta's Hartsfield Airport on May 8. I returned the vehicle on May 11 at approximately 8:00 am. I was distracted because I noted my final bill was almost $15 more than had been estimated and I couldn't determine why. I noted to the attendant at that time that the mileage was underreporting by approximately 200 miles,...