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I wrote, via your website, about the discount you refuse to give to Disabled American Veterans yet you give to active and retired military. I was ignored by the company and was referred to a third party to voice my complaint. Of course, I received no response regarding my complaint from the company or the third party. I still and always will...

I am writing in praise of Tracy Ard, an employee of Lowe's Home Improvement Store on Zebulon Road in Macon, Georgia. He works in the Windows and doors department. I was directed to him when searching for a piece of wood to go behind a towel rack that had pulled the sheet rock out of the wall. A normal towel rack could not easily replace it. ...

I was in your store a few weeks ago for your free Build and Grow workshop for kids. It was Monster Truck day and there was a lot of chaos. All the boxes hadn't been shipped or couldn't be located and the store ran out of trucks before my daughter received hers. They gave out substitutes but that paled in comparison to what my daughter expected....

MY CREDIT CARD WAS CANCELED BY YOUR UNDERWRITING BANK,,CITIBANK. THE PAYMENTS WERE ALWAYS ON TIME,THE CREDIT LINE NEVER OVER THE LIMIT. NO RESPONSE FROM YOUR CORPORATE OFFICE ON ANY LEVEL AFTER NUMEROUS ATTEMPTS TO HAVE SOMEONE CONTACT ME. I AVERAGED $ 3000 PER YEAR IN BUSINESS @ TWO HOME DEPOT LOCATIONS. NOW MY BUSINESS IS 100% GOING TO LOWE'S,...

I am following up regarding an incident I wrote about earlier today at the Menard's store in Bay City, Michigan. I received a phone call this evening from Ben at that store, who was very helpful and explained that the two issues I had, namely the restocking fee for a part that the store had ordered incorrectly, and the omission of a military...

Dear Mr. Menard: My husband and I have been regular customers at the Menard's store in Bay City, Michigan for several years. I would estimate that over the past year alone we have spent over $2000 there. I am writing about an experience we had with some special order materials we purchased while completing a siding project. My husband, a veteran...

I thought I had submitted a letter regarding this experience earlier this week, however I received an email from someone else telling me to contact planetfeedback.com. My complaint is: in 2004 I had carpet installed in my home in all areas except where tile had been installed. The carpet was to come with a guarantee for five years for wear and...

Home Depot & contractors came to install impact windows throughout the house and a sliding glass door. They made a mess and damages to our home during installation. Left and never return to fix the damages as well the broken impact windows installations. Thirty days past still no Home Depot as well as replacement windows and sliding glass...

I had to go to the customer service desk in order for a discount to be processed for the merchandise I purchased that included an area rug. I stood in line behind a woman and when my turn was up, the rep (Jules) raised his eyebrows at me instead of saying "can I help you." I would've been satisfied with "next in line" or...

About four years ago on a promotion I received about $300.00 in gift cards, and when I talked to one of your employees in the store, which is Warwick, R.I., which I asked him if there was any maintenance fee on these gift cards, and he answered; No!. But when I started to use any one of the gift cards; I noticed some money missing, which isn't...