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In July 2007 when I tried to obtain a credit card through my bank I was denied and informed it was due to a collection on my credit. When I received my credit report it showed I had a collection from Verizon NW E. The details were; $0 balance owed, past due amount $0, high balance $0, limit $0, payment $0, account opened 1/23/2004. When I...

We pay Earthlink for DSL access each month, including for e-mail access, so I do not understand why my Earthlink WebMail page (http://webmail.earthlink.net) has to contain advertisements. I find the advertisements annoying and distracting. The top ad also takes up a large fraction of my viewing space, so it is just frustrating. OMIT...

About 10 years ago, we built a house in a new small subdivision off a main street. The subdivision consists of a 600-foot street with a cul-de-sac, 8 houses total. We signed up with Verizon local phone service, no problem. DSL wasn't available at that time. About 2 years after we moved in, Verizon DSL started providing service along the main...

I called AT&T(formerly Bellsouth) in October 2009 to take long distance of of my telephone service so I could lower my monthly payments. I was advised to bundle all of my service together(internet, home phone, wireless)and my payments would be cheaper. They quoted me about 99.00 a month. Iwas paying about 120.00 for my home and internet...

When i called to get cable and internet service time warner recommended a motorola wireless modem. they said it was free and they'd mail it and the technician would install it. WELL the technician came and refused to install it. Said he had to install a normal modem but that I could call customer service and they would set up the wireless modem...

I had two MAJOR problems with this company. Initially I loved it but then the problems began. My mom and I went to a store to sign up and we were told.... "If your mom and you go on the same account, you will receive $8 off per month" + we asked about all the trees around our house and if our service will be effected "Oh no, not at...

over the last several days, AOL will suddenly freeze all activity, then shut down with a pop-up message saying that and error has occurred and the service is closing.

Hire back the 100 staffers and have them fix this problem,

We had some issues with our Qwest Bill over the weekend and ended up paying it twice. >.< Silly us! It finally went though out Bank yesterday, so today (11/12/2009)I called to have it sorted out. I spoke with Zack(Zach?) in Boise, ID. And explained our situation. He was about to run the refund though, when he realized that in the time it...

I had two MAJOR problems with this company. Initially I loved it but then the problems began. My mom and I went to a store to sign up and we were told.... "If your mom and you go on the same account, you will receive $8 off per month" + we asked about all the trees around our house and if our service will be effected "Oh no, not at...

I had two MAJOR problems with this company. Initially I loved it but then the problems began. My mom and I went to a store to sign up and we were told.... "If your mom and you go on the same account, you will receive $8 off per month" + we asked about all the trees around our house and if our service will be effected "Oh no, not at...