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Poor treatment from staff
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Posted Sat January 30, 2010 1:37 pm
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A male staff made a degrading remark on my way to purchase a pair of boots in their Flint, MI store. I wrote to the company and got no response. I would not recommend this company to any woman sports enthusiast. Shop elsewhere. I would have taken the boots back but needed boots right away.
An apology and for upper management to have a...
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Poor Website, Customer Service & very poor way of handling issues customer's encounter...
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Posted Sun January 24, 2010 11:27 am
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I hade a bad experience with Aldo's website 12/29/09 and 12/30/09 with one of your customer service representatives and I wrote a message 12/31/09 and didn't get a response and had to write AGAIN 1/5/10. I addressed to them how unhappy I was with your online services and the way my order was handled by the customer service representative. I placed...
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seriously messed up online order
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Posted Wed January 20, 2010 9:50 pm
2 replies, Last Updated: Thu January 21, 2010 11:44 am
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I ordered two pairs of shoes from Ninewest.com. To keep this simple, I'll just call them the red shoes and the gray shoes. When I got home from work today, I was surprised to see three packages from Nine West. What I received was TWO pairs of the red shoes I ordered and HALF a pair of gray shoes. Yes, literally one shoe in the shoebox for the...
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Worst Consumer Experience
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Posted Wed December 30, 2009 5:57 pm
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I ordered a set of Christmas cards on November 30th, 2009. I was told that my Christmas cards would be sent within two days and that I would receive my order within 5-7 business days. Well, 8 business days pass since my order was shipped and still no order has arrived. So I called their customer service office where I was informed that during the...
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I want my money refuned now.
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Posted Sat December 26, 2009 7:09 pm
21 replies, Last Updated: Wed December 30, 2009 1:56 am
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I took my sub to Lenscrafters in Alameda Ca. I picked out my frames and they said they would be back the day before Christmas, which they were. Back the glasses are useless. I can't see a thing with them. They told me it was my doctors fault, to go talk to him. He has never screwed up before. I want my $397 back or we are going to court.
I...
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Zales From Furious to Pleased in 20 minutes
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Posted Sat December 12, 2009 11:52 am
1 replies, Last Updated: Sat December 12, 2009 2:45 pm
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I just ordered a bracelet for my Wife for Christmas. It was supposed to be engraved "He is so proud of you" in rememberance of her father's recent passing.
When I got the bracelet it read "He iLs so proud of you" I called Zales and was initially getting very annoyed because the lady who answered the phone kept telling me...
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backorder/payment
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Posted Wed December 9, 2009 6:36 pm
1 replies, Last Updated: Wed December 9, 2009 10:42 pm
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I had purchased PEARL T800W TOM STAND KC – #448099 03 on Saturday December 5th order #S00838161. When I called and put my order through they gentleman told me it would be shipped out Monday am and I would have my purchased product by the weekend of Dec 11. I recieved and email in Sunday Dec 6 stating that my product was on back order. The...
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Easy Tone of experience at Mayfair Mall
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Posted Fri December 4, 2009 8:18 pm
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Today I stopped at the Foot Locker located at Mayfair Mall in Wauwatosa, WI(a suburb of Milwaukee; Store # 07067). I had become very interested in the new Reebok Easy Tone shoes, after seeing the commercial and checking out the website. After all, who wouldn't want shoes that can tone your legs and glutes by just walking?
When I entered the...
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Shape Ups - Dishonest Practices with 25% Discount in Dec 2009
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Posted Fri December 4, 2009 11:33 am
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Lady Foot Locker 25% Discount - Bait and Switch
Lady Foot Locker has a 25% off coupon code that can be used on-site or presented at participating stores. I was interested in getting a pair of Shape Up walking shoes today to start my work out program so I decided to go to the Tysons Mall in Tysons Virginia rather than buy on-line.
Lady Foot...
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reoccuring problem
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Posted Mon November 30, 2009 4:47 pm
2 replies, Last Updated: Tue December 1, 2009 1:10 pm
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After saving for over a year I purchased a past/present/future ring for my wife on our 25th wedding anniversary. This ring has been in for repairs five times in two years because the diamonds are loose in the settings. I have been told four times that it has been fixed and yet it is in for the fifth time. I inquired about updating the setting and...
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