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With all the bad press Target is getting on this site, I just wanted to submit something positive. This summer I traveled to Rocky River, Ohio, for my cousin's wedding. Upon getting there, I realized I forgot the belt that went with my dress (a wide, accessory belt - purely fashion, no function). I ran up to Target inside Westgate Mall and...

sent moneys via western union in the amount of 270.00 was told by customer service rep. this would tke care of it. then called to see if received moneys. Was told my account was cannceled and turned over to a collection firm, and i still owed 189.00. but was told after i pay this i would have to start all over again,with new contract. sounds...

My husband purchased a NEW Sears lawn mower ast Saturday morning, June 14th., for which he paid cash..... That afternoon we were in Lawton,OK at Sears in Central Mall and he decided he wanted to puchase a bumper for the mower. He handed the woman (sales clerk) his Visa credit card to pay and she swiped it once and it did not authorize. She told...

I am sending this letter to tell you what a wonderful job Carri at the Best Buy in Bel Air, MD did this evening. I believe she is a manager at the store, but I'm not sure if she's the store manager or manager of a specific department. I was in the store purchasing a tv when my son decided to throw a horrible tantrum because he didn't want a tv...

On about March 26,2008 I complained about loss of coverage with T-Mobile. Within about 2 days I got a call and was allowed to cancel without early cancellation fee. Thanks to T-Mobile for doing the right thing and to Planetfeedback for letting them know what the "right thing" was.

I recently rented a car in the Mesa AZ at the McKellips & Greenfield location. I originally rented it for 2 days but needed it to four, so I extended the rental. The manager, Gary was extremely helpful and convenient for extradays needed.

My husband ordered for me with Nordstrom Online a Francesco Biasia Handbag as a Christmas present, which was delivered in a timely manner. However, only after two days of use, the lock fell apart..... Instead of returning the handbag to Nordstrom on-line, I visited the Nordstrom Store at the Circle Center in Indianapolis, returning the handbag at...

A couple of days ago, I signed a contract with Sprint PCS. I first called to get information in order to try to reduce the time I had to spend in the store. I talked with a young lady named Nik at your 71st and Lewis store in Tulsa, Oklahoma. I read Nik a list of features that I needed in my cell phone and a list of the features that my wife needs...

I just called customer support for my Chase credit card preparing myself for a battle to get back reward points that had been taken away from me. After about 15 seconds on hold I explained the issue and was transferred to a supervisor, after another 15 second wait I explained the issue to the supervisor and she agreed that i was wronged and...

Perhaps it's time to involve an attorney..... Dell has no customer service. No one at Dell can access my payment history beyond 12 months. I've called many times, I've done the chat, I've sent email. They just will not allow me to talk with anyone in the USA who has real access to my account. I went up 5 levels in customer service - requesting to...