Search our Shared Letters

Hi, I purchared a Kenmore 22.4 Bottom-freezer Refrigerator on April 1, 2010 (order# 134729050). I then filled out the NJ State rebate form for $75. A few days later the state informed me that I would not receive any rebate because Sears did not participate. The State said that Sears wanted to give the rebate themselves and that they did...

On February 19, I decided it was time to select a handset upgrade. I chose one that had a $50 rebate connected with it. I chose to order the handset online; which arrived about 5 days later. Immediately upon receipt of the phone, I prepare my materials to send for the rebate; which I dropped in the mail the following day. That was TEN weeks ago;...

Purchased a DVD player last Black Friday. It had a mail in rebate. I sent it in with the proper paperwork. We received nothing. Called they said give them 2 weeks to process. Waited a month, nothing. Called again said they were taking a while to process be patient. Another month, sent an email. Replied that they are no longer valid...

i purchased to cincinnati bell telephones at the cincinnati bell store at the florece mall on july 5 2009 i am yet to recieve the $100 dollar rebates on each phone they keep telling me they are being processed, then i got an e-mail telling me the have been approved, but still after 16 days i still have no rebate. then when you try to to call they...

Sears sold us a dishwasher with a promised $35 dollar rebate (which would be mailed.) Instead we received a $35 Sears gift card. It could not be exchanged for cash.

This is blatant false advertising (versus the employees are completely misinformed.)

Sears should send $35 cash.

I purchased the Provo Craft Yudu at the Michaels store on Galleria Blvd in August. They were having a promotion that promised a $50.00 Michaels gift card with purchase. I sent in the request form for my $50.00 gift card and received a notification via email on August 11th stating I would have my gift card delivered within 2 weeks. Nearly 9 weeks...

I have re-submitted the rebates that were in need of more information. After talking on the phone with customer service I'm told that it needs to be a 12 digit bar code. Nowhere on the form is this stated. I had sent the reciept so you know that I'm being truthful. It's been several months so I don't have the boxes still to resubmit. Send the...

I had a $50 rebate coming. They refused to give me the rebate. Instead, they gave me a debit card. I used it once and still had about $25 left, but never got a receipt for the amount. Several times thereafter I tried to use it for small amounts and it came up unusable. I understand that lots of others have had the same problem. I also...

In my previous letter to your company, http://tinyurl.com/lrkp5q I shared how pleased I was with how the whole transaction took place.

Today my rebate arrived right on time as I was told it would.

All too often we only hear the bad so please assure that you share this with the team in Bastrop, Texas.

Thanks again.

BillR.

June 5, 2009 Dear Madame/Sir: 30 June, 2008 I purchased two Sharp flat screen TVs from BrandsMart USA on Motors Industrial Way in Doraville, GA. At the time of purchase, and the dealmaker, a $100 rebate was offered from Comcast. Salesperson prepared all the necessary forms and receipts that were mailed 1 July 2008. 5 August,...