Agree with the headline! Customer service is poor and it takes forever
to get the money out even from Money Market account. Their "Move
money" feature in the web-site takes longer than regular check. I have
asked checks to be mailed twice and still do not have them. They would
not waive wire transfer fee or offer any solutions to fix the
situation. Their customer reps and their managers promise to call back
and then never do. Made a wire transfer and closed out the account.
This company if continues like that, will go bankruptcy soon.

Are you ready for the truth? They do not have your money. Look at the
video link below to gain some perspective on how the banking industry
really works. This is interesting. Indymac's stock price has plummeted
from around $30 dollars to now $4 dollars a share. They are stalling
because they do not have it They are goig to have to create it out of
thiiin air You see if they are having trouble creating loans to others
then they are having problems creating the money with the central bank
to get you the money when you request it. Most people these days do
not understand how our money system works. This smells like a possible
bank run on Indymac. It probably isn't your 80k alone that is
revealing this secret bank scam. There are probably thousands of
people like you requesting a withdrawal all at the same time
Inconjunction with their horrible outstanding deliquent mortgage side
of their business, they are toast.

Please do not take my word for it. Do your own due diligence. Educate
your self on how the banking system really works.

Here is a link to a 40 minute video that really clarifies how the
banking system works-

http://www.videosift.com/video/Corrupt-Banking-Animation

**on this page are the 5 links to each part of this short documentary

You are so right about Indymac bank. Everyone that works there, that
I have talked to, are liars and losers. No one is trained there. They
never follow through with what they promise and most----far most of
the time, you reach voice mail without a return call for days.

I will never do business with Indymac bank again, after I finish with
them on my construction loan.

Patrick

January 23, 2008

Today I fired Indymac Bank. It told them I did not want to take
another cent in their construction loan to me. From the beginning of
applying for the loan in Oct. 2006, I got incompetent help with EVERY
single phone call going to voice mail and never returned for at 24
hours!

This bank is in trouble and have had to lay off thousands of people.
I'm sorry that people lost their jobs, but I'm glad Indymac Bank is in
trouble. They do not deserve to be in the lending business. They make
promises and tell you things and Never follow through.

Indymac Bank is part of what's wrong with America!

Do not do business with them, unless you love being disappointed.


Patrick

This also sounds fishy to me. Usually, when requesting funds from a CD
or other investment, you need to fill out more paperwork than just a
letter of request. And most places I work with require a form with an
original signature, not a fax, especially with this amount of money.
(Note: I work in financial services and have dealt with money
withdrawals many times, so I'm drawing on my own personal
experience.)

I'm wondering if the person you originally spoke to gave you the wrong
information on what you needed to provide. I agree they should be a
heck of a lot more helpful, instead of shrugging their shoulders and
saying, "I dunno", especially with $80k at stake.

As someone suggested below, I'd try your local branch and see if you
can get better information. At any rate, I do hope you get this
resolved.

Haven't you heard of transferring money? There is no longer the need
for checks in the mail.
If someone owed me $80,000, I wuld be on their @$&. This soumds fishy
to me.

Why would you let them mail anything through the mail of this type? I
personally would not want an $80,000 check put into the mail. I would
go to the bank and get my money when I wanted it, once the CD had
expired. Or, I would have it transferred electronically to wherever
the new place was that I was going to be saving it. Are you not near
one of their branches?

Instead of the call center, you might want to call a local branch and
speak with a manager. Maybe you have done this already, but I could
not tell from what you wrote.