I purchased an Armitron watch from JC Penney in August of 2008. With the watch, I also purchased the insurance care plan with the watch. The watch was purchased at the Natick, Massachusetts store. The glass has become "cracked." I went to the store to have the watch repaired/replaced. The associate found no records of the care plan being purchased. I know for a fact that I bought...

I was dupped on th Dockers Promotion of SEPT 2007!! What if anything is your company doing to customers (myself former) who never received the proper compensation?

Ray

Bedford Texas

Gift Certificate for $200

The Dartmouth, MA studio is very rude and unprofessional. I had scheduled a potrait sitting online a week prior for 2 children and I had written in the notes that I wanted one of the children to take pictures alone and then change clothes and take pictures together with the 2nd chlid, I thought my appointment was all set until the day of the appointment came and I am dreesing the 6 month old and...

I ordered two door panels from the catalog, to be delivered to my local JCPenney store (the closest Penneys, Dulles Town Center). When I heard no further (not even a confirmation my card had been charged or the items shipped), I finally called customer service. I was told they should have been at the store 5 or 6 days ago. I was told also that sometimes the stores don't call. They are supposed to...

On March 30, 2009 myself, my 2 children, and my sister n law and her baby were shopping at the JcPenney store. We first went to the men's department were I picked out 2 pair of jeans for my husband and draped them over the top of my double stroller. I then went to the women's department were I picked out 4 pair of Capri pants and draped them over the top of the stroller as well. I then, along...