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harrassing phone calls and voicemails |
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by . of , written to Juniper Bank Posted Mon September 21, 2009 12:00 pm |
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I do NOT have an account at Juniper Bank nor have I ever had one. I keep getting voicemails and calls from an automated system looking for a person named Michael Allen.I don't know this person nor have I ever known a Micheal Allen. I respond to the message and press #3 which it says to do if I am NOT this person but still get 2 or 3 calls a day and wasting my time and minutes on my cellphone. I...
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Late Payment fee & Customer service |
by Andrew C. of South Jordan, Utah written to Juniper Bank Posted Wed June 10, 2009 2:17 am 5 replies, Last Updated: Wed June 10, 2009 12:53 pm |
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My payment date fell on a Sunday (6/7). I submit my payments through my online bill payment through the bank. Processing was delayed because of the Sunday due date. Juniper charged me a late fee of $39.00.
I have a fantastic payment history with Juniper. I called them and asked for the $39.00 fee to be removed because of the Date being due on a Sunday. They said that they would...
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Harrassment/ Extortion y CSR Dept. |
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by Josefina Y. of Pembroke Pines, Florida written to Juniper Bank Posted Mon March 16, 2009 10:04 am |
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In December I tried to close this account, which I wasnt not using, before the annual fee was charged. When Ic alled,Iwas told that there were charges I wasnot aware of. They told me I would have to pay them BEFORE I could close the account. I wante do dispute the charges but they said that I would have to pay them first and hope to get a refund from the businesses charging me.I asked to speak...
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Application Reconsideration |
by Jasmine S. of Pontiac, Michigan written to Juniper Bank Posted Wed February 11, 2009 6:19 pm 5 replies, Last Updated: Thu February 12, 2009 11:28 am |
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Dear Customer Service.
I recently applied for a Juniper Visa Card with Itunes Rewards Credit Card, application number 20943616.
I was denied due to:
Proportion of revolving debt to income is too high.
I currently make 47500 per year, my house payment is only 363. How can thay be a high debt to income ratio.
Please reconsider my application, seeing I have a excellent payment...
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Credit Limit |
by Brian B. of Muskegon, Michigan written to Juniper Bank Posted Mon February 9, 2009 4:41 pm 3 replies, Last Updated: Mon February 9, 2009 11:33 pm |
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I have had a I-Tunes Visa with Juniper since 1/08. I started with a small $500.00 limit. In September my account was doubled to $1000.00. It's not much but I was starting over in 2005 Mind you, I have put over $3000.00 thru this card in less than a year. I have never been late on this account or any of my other credit accounts since 2005. They lowered my limit back down to $500.00. They...
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