Astronomical Juniper Interest Rate for Current Cusomter

29.99% sucks as an interest rate, but the customer service
representative mentioned that they might be able to offer you a better
rate after 6 months. I would take them up on that offer and just try
to not only pay on time each month, but also pay down the balance as
much as you can. Once you've showed them you have played by their
rules and gotten the debt down, they will probably work with you some
what on the rate.

In situations like this, you need to approach this as an "You want, I
want" and not an "I want."

First, think about what Juniper wants. They want you to pay your
bills on time OR to get paid fees/interest when you don't.

This part shouldn't be a surprise. It's how credit cards work. And
the terms are spelled out in your agreement.

So, we have a situation where you've not paid on time, in your own
words, "several times." While there may be darn good reasons, you
need to focus on what Juniper wants. You have not given them what
they want, which is a reliable customer that pays on time.

So, they've taken advantage of that, no doubt, by making your interest
rate 29.99%. That's an incredibly large number, for sure. But given
that you've not held up your end of the bargain (paying consistently
on time), they're going to punish you in a way that's (for now) legal
and within the agreement. One that you agreed to, whether you realize
it or not.

OK, so how do you get what you want? Which is, I presume, a much
lower rate and the ability to be late in paying, on occasion.

In order for you to get what you want, you have to consider what you
can offer to allow Juniper get what they want.

What can you offer? Can you offer a guarantee of no further late
payments? Would you be willing, for example, to allow them to charge
you $1000 late fee in exchange for you going back to your old rate?
Would you be willing to accept the new 29.99% rate, in exchange for
you being able to have an additional 15 days grace period?

Your letter focuses on what you want. Their rate may be astronomical,
but they've got the upper hand.

Which means that you can pay off the card and stop using it, if you
choose. Or you can seek ways to give them what THEY want so that you
can have what YOU want.

You paid late and in accordance with the terms and conditions of your
account, the raised your rate. Late is late be it a day or a month.
Try paying on time for 6 months and call them again.

Your Juniper bill wasn't late, your Juniper payment was late, maybe
several times. "A little late" doesn't make a difference. And they
look at other "late payments" now as well, when weighing the risks.
Your intentions are admirable, it shows you're trying to be
responsible, and that, alone, means a lot.

"My Juniper bill might have been late several times"

They can consider it late and slap you with a late fee for being a
minute late. They were within their rights to jack your rates.

Let this be a lesson about credit cards. If you play with the snakes,
you are going to eventually get bit.


Good Day