My Dealings with Junipers Credit Department

Posted Fri November 17, 2006 3:43 pm, by John M. written to Juniper Bank

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I thought I would share my dealing with the credit department at Juniper bank. I called this morning and spoke with Ed or Ted (forgive me as I was on a cell phone and his name cut out on me) about the steps I could take to increase my limit on my cards. I have been with Juniper (US Airways and Carnival) since June and these are the two cards I use the most. My other cards have higher interest rates and I would like to BT some time in the future. The gentlemen I talked to was extremely helpful, polite, and professional.

Although it is too early in my relationship with Juniper to recieve a Credit Line Increase, he put me on the right path on what they look for and when to apply for one in the future. The type of service I recieved was absolutely stellar. I have spoken with Michael in the same department as well and he is just as top notch as the person I spoke with today.

Happy Holidays to the folks in the Juniper credit department. You have a customer for life!

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Re: My Dealings with Junipers Credit Department by edmontonboi Posted Wed November 22, 2006 @ 11:44 PM Great letter!! I work for a credit card company and it's nice to know that people out their do care when they receive great service. Reply Re: My Dealings with Junipers Credit Department by S. Brown Posted Sat November 18, 2006 @ 1:51 PM It seems that recently all we've received on PFB are outrageous complaints and it's so nice to see that someone took the time to write about a positive experience! Thanks and Happy Holdiays to you! Reply