pur water unit and ill fiting adapter

Posted Mon July 9, 2012 9:07 pm, by william k. written to kaz home environment,Inc

I purchased a pur water filtrarion system.Faucet mount model #FM 5050B. The adapter provided was not deep enough to grip the faucet. I called the company (1800-787-5463) and they sent me a new adapter which fit my sink. However the unit didn;t click into the adapter as it is supposed to and I waited 2 weeks for this. Then I called the above mentioned number and spoke to a supervisor named Matt. Matt said that he could not understand this happening. This is their unit and their adapter why couldn't they make sure that they click and hold. They sent me a new unit (another two weeks). Guess what? that unit didn't hold either. Wouldn't it have been more intelligent to send me an adapter and unit that click and hold. This product is distributed by Proctor and Gamble in Cincinatti,Ohio

Send me an adapter that has enough threads to grip my faucet and was tested to grip the unit. Please don't make me wait another two weeks. This has been going on for over a month.

Log In/Create an account | 1 comments

del.icio.us      Digg this

PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

Re: pur water unit and ill fiting adapter by PepperElf Posted Thu July 12, 2012 @ 5:22 PM The problem may be your faucet if it's not a standard sized fitting. Personally I prefer the pitcher-style filters over the faucet-style myself Reply