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Hello, anyone working or have knowledge of a responsability?

Posted Sun November 18, 2007 9:16 am, by Brandy R. written to Kentucky Fried Chicken

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This happened at the Kittaning, PA KFC at Hill Top Plaza on Route 422 East. Ok on Saturaday nite at about 7:00 p.m., my friend and I were waiting at least 20 minutes in line at the drive thru and got the wrong order. Did I mention the cashier also had an attitude and was rude? Anyways, I ordered a bisuit, med. Dr. Pepper, and a chicken breast with orginal recipe. The chicken breast was not orginal recipe and the pop took forever to get. As I opened my bag of food, I looked and it was extra crispy. I go "This isn't orginal recipe and I also said where's my pop?" The response was a rude one. She goes "The pop is coming and You said x-tra Crispy"!!!! I go no, my friend ordered x-tra crispy, not orignal like you just tried to fight with her about it and gave her"!!! I guess this is what happenes when "KIDS" take charge of a store.

I think that snoutty bitch needs to be fired and hire a new crew who takes care of responibilities better. I could of gone to the Wendy's accross the street to get better, faster, and nicer service at the drive- thru.


Reply



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by Becks Posted Tue November 27, 2007 @ 4:36 PM

"Snoutty bitch?" Are you making fun of her nose? That's not nice.

Seriously though, this letter doesn't make you look good at all. You
come across as very childish.


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by Adam D Posted Mon November 26, 2007 @ 11:59 AM

I think w/ your attitude you just negated (sp?) any affect your letter
was going to have. Although, with your horrible writing skills, and
lack of structure, it was probably going to get blown off anyway. I
think you should be ashamed of yourself, for the fact that you call
these people working there kids, yet, most of them could probably
write a better letter then yourself. You need to take a serious look
in the mirror before you start pointing fingers at other people and
their behavior.

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by aprilinva Posted Sun November 25, 2007 @ 6:20 PM

This really bothers me because my 17 year old daughter has worked for
KFC going on 10 months. She is in no way rude to her customer's and
just because she is a kid doesn't mean she will be. Instead of going
to Wendy's, do them a favor and next time eat at home!

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by p d Posted Sat November 24, 2007 @ 11:13 PM

You're the one with the additude.

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by mariam67 Posted Fri November 23, 2007 @ 9:18 PM

Snoutty bitch? She may have been rude, but you don't need to make fun
of her nose.

As for your letter, it sounds like you were rude. You only get what
you give.

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lol by ~Fiƒi-la-ƒlea~ Sun November 25, 2007 @ 6:14 PM

by duttycallsme Posted Fri November 23, 2007 @ 4:46 PM

There is a right way and wrong way to do things.
Now that you have showed us the wrong way to write a letter, handle
"store" personnel and in general act like a child, please hurry with
the correct letter so we can comment on that one.

Thanks

PS: Next time go inside. At least then you can see how they are
filling your order.
Plus if you are eating KFC, then you should be walking into the
restaurant to get their food...with all the calories it contains you
have a head start on excecising.

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by Angelic Princess:) Posted Fri November 23, 2007 @ 10:56 AM

Ok #1-We don't cuss in business letters. Shockingly, these letters
actually go to the company!!
#2-What exactly do you mean "I guess this is what happenS when "kids"
take charge of a store"... first, KFC is a restaurant, not a store.
second, to me, you sound like a "kid" yourself.
#3-Maybe if you cut YOUR attitude out, the "snoutty bitch" woulnd't be
like that you lint licker!!!!!!!!!!!

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by Teresa Bowman Posted Thu November 22, 2007 @ 2:23 AM

I am sure that KFC will be right on this and next time, go to Wendys
so you will get better, faster and nicer service at the drive thru and
you wont have to worry about snotty bitchs. Hows that idea? I am
sure that the staff of KFC thanks you.

Reply

by GryphonsKeeper Posted Wed November 21, 2007 @ 9:40 PM

WHATEVER!

You should not eat KFC, it makes you stupid as you so eloquently
proved to us.

Reply

food by T. C. Thu November 22, 2007 @ 8:26 PM


probably real food :-P by Melissa Savelloni Fri November 23, 2007 @ 8:57 AM

LOL by T. C. Fri November 23, 2007 @ 7:12 PM


heh by Melissa Savelloni Fri November 23, 2007 @ 8:07 PM

by osotogari Posted Tue November 20, 2007 @ 12:42 PM

Forget what these idiots are saying. Average customer service you see
in any fast food restaurant is subpar. The occasional manager is the
only one who is really held accountable. The places are filthy the
food is repulsive and the staff are uneducated.Its disgusting and I
agree with you a 100%.

Reply

Here is an idea- by Nikki37 Tue November 20, 2007 @ 3:24 PM

by Bobosgirl Posted Tue November 20, 2007 @ 12:17 AM

Just how long was her nose, since you've declared her "snoutty?"

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by Buddy Posted Mon November 19, 2007 @ 6:56 PM

So, when were you fired from KFC?

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by T. C. Posted Mon November 19, 2007 @ 6:18 PM

Have to agree with the rest. You are just rude.

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by Mike Holly Posted Mon November 19, 2007 @ 6:11 PM

Sounds like a disgruntled employee to me. Were you fired?

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by Lima Posted Mon November 19, 2007 @ 2:58 PM

You're really not very intelligent. Shame on you for this letter.

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by Beeracuda Posted Mon November 19, 2007 @ 1:09 PM

"So like, I open the bag y'know, and like the chicken is like extra
crispy! I know, it's like so grody!! Ewwww, like gag me with a
spoon!! I am soooo sure! It was like, barf out!! Gross!! Like, I'm
really going to eat that? I am so sure!! And like, y'know, the
snotty girl needs like a serious attitude adjustment! I know! Like,
get a life y'know?"

Reply


*snicker* n/t by Melissa Savelloni Mon November 19, 2007 @ 1:22 PM


Not the snotty girl. Like, the SNOUTTY girl, you know? by American Cheese Mon November 19, 2007 @ 9:29 PM
by Rhet Canter Posted Mon November 19, 2007 @ 11:56 AM

Deserves an apology!

Reply


Don't be Hatin! by Melissa Savelloni Mon November 19, 2007 @ 12:56 PM

by MA Loper Posted Mon November 19, 2007 @ 11:11 AM

First off, you should seriously take a remedial spelling and grammar
course, because, GIRL, yours is a mess.

And 2ndly, you have a LOT of nerve saying, "Guess this is what happens
when "KIDS" take charge of a store."

You're what, 18?

Yes, and clearly from this letter, you have just shown and proven your
VAST maturity and superiority to these "kids" as you call them.

Pot/Kettle = BLACK!

& the only "snouty bitch" I can see here would be YOU.

Reply


Interesting equation by American Cheese Mon November 19, 2007 @ 12:31 PM


Well in this case by MA Loper Mon November 19, 2007 @ 1:43 PM


by Stoic Erik Posted Mon November 19, 2007 @ 11:05 AM

Well, aren't you a great big ol' sack of cuddly? I just want to
smother you with hugs!

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just end it at "smother you" and we're in agreement ; ) by RedheadwGlasses Mon November 19, 2007 @ 11:43 AM

by mary jo Posted Mon November 19, 2007 @ 10:31 AM

I didnt think people still spoke this way! LOL!

I dont think you should be accusing anyone of acting like kids when
your letter clearly makes you seem not only immature...but seriously
lacking in positive brain activity.

What the heck is a snoutty bitch and a bisuit anyway!?


Ow...I know I wasnt around for a long time but this is one of the
worst letters I have read since the Manda days. The only thing missing
is an accusation of racial discrimination and begging for $5000
compensation.

Reply


Maybe by MA Loper Tue November 20, 2007 @ 9:30 AM

by Melissa Savelloni Posted Mon November 19, 2007 @ 10:07 AM

Usually I refrain from commenting on grammar and spelling errors,
because hey, we're human right?

However, this is a business letter, not an email to your BFF. Business
letters should be professional and polite. Calling an employee a
"snoutty bitch" (are you trying to say snotty? or snout as in nose?
Neither of them are acceptable in a business letter.) You can be
polite, firm and still get your point across.

Also, it is none of your business how the employer chooses to
disipline the employee. If they choose to fire her, write her up, give
her a verbal warning, or just let it go, it is none of your business.
So, keep your recomendations to fire her out of this, it makes you
again look irrational (not that there would be anything to salvage the
letter at this point, after using profanity)

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by Harleycat Posted Mon November 19, 2007 @ 9:02 AM

Snoutty Bitch. Who are you to make fun of someone's nose?

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I'm invoicing you for a new monitor.... by travellingcari Tue November 20, 2007 @ 4:12 PM

by Sunflower Sarah Posted Mon November 19, 2007 @ 8:10 AM

We will leave the obvious grammar errors out of the letter, but by
putting profanity in your letter it ends up in the trash bin.
If you want someone to take you serious, act serious.

Reply

by Queen Green Posted Mon November 19, 2007 @ 1:31 AM

n/t

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by Gino Posted Mon November 19, 2007 @ 1:09 AM

Did I mention I also said "Who writes "Snoutty Biotch" and demands
"working knowledge and responsibility?" Good Luck getting a
professional reply.





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by RedheadwGlasses Posted Sun November 18, 2007 @ 7:18 PM

How's charm school working for you?

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by American Cheese Posted Sun November 18, 2007 @ 10:29 AM

Tip: keep your sorry butt at home and shield the rest of the world
from your nasty, ignorant attitude.

Reply


If You Ain't Got No Money by MA Loper Sun November 18, 2007 @ 10:30 PM


by calm Posted Sun November 18, 2007 @ 10:19 AM

Why would anyone take this letter seriously?

I agree with the previous poster. This is a business letter: you
should be spelling "Saturday night", "extra" and "biscuit" correctly;
you should be punctuating "I go 'This isn't original recipe' and I
also said 'Where's my pop?'" correctly; you should be getting
expressions like "could have gone" right.

You should also be telling the story so that it's clear what happened.
Did your friend actually order something? Was there a problem with
your friend's order?

If you want the reader to believe you when you say that the cashier
was rude (and not just telling you something you didn't want to hear),
you should be explaining what it is that she did that was rude.
(Especially since you're going to signal below that you don't much
limit your own rudeness when it's appropriate.)

And even if your letter should happen to land on the desk of someone
who takes it seriously despite the way it's written and tries to
figure out what happens, when they get to "I think that snoutty bitch
needs to be fired" they're going to (a) strongly suspect that any
rudeness you got, you earned, (b) laugh at the over-the-top demand,
and (c) roll their eyes at "snoutty bitch". (If you'd shown a basic
grasp of spelling in the first paragraph, I might think that was a
witty, if inappropriate, use of the word "snout", but given the rest
of the letter I suspect that you just aren't sure how to spell
"snot".

This letter is either going to wind up in the trash or on a a board
where people discuss the unreasonable customers they've had at work.

I believe you can do better at this, but even if I'm wrong you have to
know someone who can help you out.

Reply

by Cinderelly is also jumping on the potato bandwagon Posted Sun November 18, 2007 @ 9:39 AM

Rewrite. This letter is not going to be taken seriously because it is
so poorly written.

Reply




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