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Hello, anyone working or have knowledge of a responsability?
Posted Sun November 18, 2007 9:16 am, by Brandy R. written to Kentucky Fried Chicken
Write a Letter to this Company | Rate this Company
This happened at the Kittaning, PA KFC at Hill Top Plaza on Route 422 East. Ok on Saturaday nite at about 7:00 p.m., my friend and I were waiting at least 20 minutes in line at the drive thru and got the wrong order. Did I mention the cashier also had an attitude and was rude? Anyways, I ordered a bisuit, med. Dr. Pepper, and a chicken breast with orginal recipe. The chicken breast was not orginal recipe and the pop took forever to get. As I opened my bag of food, I looked and it was extra crispy. I go "This isn't orginal recipe and I also said where's my pop?" The response was a rude one. She goes "The pop is coming and You said x-tra Crispy"!!!! I go no, my friend ordered x-tra crispy, not orignal like you just tried to fight with her about it and gave her"!!! I guess this is what happenes when "KIDS" take charge of a store.
I think that snoutty bitch needs to be fired and hire a new crew who takes care of responibilities better. I could of gone to the Wendy's accross the street to get better, faster, and nicer service at the drive- thru.
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by Becks Posted Tue November 27, 2007 @ 4:36 PM
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"Snoutty bitch?" Are you making fun of her nose? That's not nice.
Seriously though, this letter doesn't make you look good at all. You come across as very childish.
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by Adam D Posted Mon November 26, 2007 @ 11:59 AM
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I think w/ your attitude you just negated (sp?) any affect your letter was going to have. Although, with your horrible writing skills, and lack of structure, it was probably going to get blown off anyway. I think you should be ashamed of yourself, for the fact that you call these people working there kids, yet, most of them could probably write a better letter then yourself. You need to take a serious look in the mirror before you start pointing fingers at other people and their behavior.
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by aprilinva Posted Sun November 25, 2007 @ 6:20 PM
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This really bothers me because my 17 year old daughter has worked for KFC going on 10 months. She is in no way rude to her customer's and just because she is a kid doesn't mean she will be. Instead of going to Wendy's, do them a favor and next time eat at home!
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by p d Posted Sat November 24, 2007 @ 11:13 PM
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You're the one with the additude.
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There is a right way and wrong way to do things.
Now that you have showed us the wrong way to write a letter, handle "store" personnel and in general act like a child, please hurry with the correct letter so we can comment on that one.
Thanks
PS: Next time go inside. At least then you can see how they are filling your order.
Plus if you are eating KFC, then you should be walking into the restaurant to get their food...with all the calories it contains you have a head start on excecising.
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by Angelic Princess:) Posted Fri November 23, 2007 @ 10:56 AM
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Ok #1-We don't cuss in business letters. Shockingly, these letters actually go to the company!!
#2-What exactly do you mean "I guess this is what happenS when "kids" take charge of a store"... first, KFC is a restaurant, not a store. second, to me, you sound like a "kid" yourself.
#3-Maybe if you cut YOUR attitude out, the "snoutty bitch" woulnd't be like that you lint licker!!!!!!!!!!!
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I am sure that KFC will be right on this and next time, go to Wendys so you will get better, faster and nicer service at the drive thru and you wont have to worry about snotty bitchs. Hows that idea? I am sure that the staff of KFC thanks you.
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by GryphonsKeeper Posted Wed November 21, 2007 @ 9:40 PM
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WHATEVER!
You should not eat KFC, it makes you stupid as you so eloquently proved to us.
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food
by T. C. Thu November 22, 2007 @ 8:26 PM
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LOL
by T. C. Fri November 23, 2007 @ 7:12 PM
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by osotogari Posted Tue November 20, 2007 @ 12:42 PM
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Forget what these idiots are saying. Average customer service you see in any fast food restaurant is subpar. The occasional manager is the only one who is really held accountable. The places are filthy the food is repulsive and the staff are uneducated.Its disgusting and I agree with you a 100%.
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by Buddy Posted Mon November 19, 2007 @ 6:56 PM
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So, when were you fired from KFC?
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by T. C. Posted Mon November 19, 2007 @ 6:18 PM
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Have to agree with the rest. You are just rude.
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by Mike Holly Posted Mon November 19, 2007 @ 6:11 PM
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Sounds like a disgruntled employee to me. Were you fired?
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by Lima Posted Mon November 19, 2007 @ 2:58 PM
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You're really not very intelligent. Shame on you for this letter.
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by Beeracuda Posted Mon November 19, 2007 @ 1:09 PM
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"So like, I open the bag y'know, and like the chicken is like extra crispy! I know, it's like so grody!! Ewwww, like gag me with a spoon!! I am soooo sure! It was like, barf out!! Gross!! Like, I'm really going to eat that? I am so sure!! And like, y'know, the snotty girl needs like a serious attitude adjustment! I know! Like, get a life y'know?"
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by Rhet Canter Posted Mon November 19, 2007 @ 11:56 AM
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Deserves an apology!
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by MA Loper Posted Mon November 19, 2007 @ 11:11 AM
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First off, you should seriously take a remedial spelling and grammar course, because, GIRL, yours is a mess.
And 2ndly, you have a LOT of nerve saying, "Guess this is what happens when "KIDS" take charge of a store."
You're what, 18?
Yes, and clearly from this letter, you have just shown and proven your VAST maturity and superiority to these "kids" as you call them.
Pot/Kettle = BLACK!
& the only "snouty bitch" I can see here would be YOU.
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by mary jo Posted Mon November 19, 2007 @ 10:31 AM
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I didnt think people still spoke this way! LOL!
I dont think you should be accusing anyone of acting like kids when your letter clearly makes you seem not only immature...but seriously lacking in positive brain activity.
What the heck is a snoutty bitch and a bisuit anyway!?
Ow...I know I wasnt around for a long time but this is one of the worst letters I have read since the Manda days. The only thing missing is an accusation of racial discrimination and begging for $5000 compensation.
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Maybe
by MA Loper Tue November 20, 2007 @ 9:30 AM
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Usually I refrain from commenting on grammar and spelling errors, because hey, we're human right?
However, this is a business letter, not an email to your BFF. Business letters should be professional and polite. Calling an employee a "snoutty bitch" (are you trying to say snotty? or snout as in nose? Neither of them are acceptable in a business letter.) You can be polite, firm and still get your point across.
Also, it is none of your business how the employer chooses to disipline the employee. If they choose to fire her, write her up, give her a verbal warning, or just let it go, it is none of your business. So, keep your recomendations to fire her out of this, it makes you again look irrational (not that there would be anything to salvage the letter at this point, after using profanity)
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We will leave the obvious grammar errors out of the letter, but by putting profanity in your letter it ends up in the trash bin.
If you want someone to take you serious, act serious.
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by Gino Posted Mon November 19, 2007 @ 1:09 AM
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Did I mention I also said "Who writes "Snoutty Biotch" and demands "working knowledge and responsibility?" Good Luck getting a professional reply.
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How's charm school working for you?
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by American Cheese Posted Sun November 18, 2007 @ 10:29 AM
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Tip: keep your sorry butt at home and shield the rest of the world from your nasty, ignorant attitude.
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by calm Posted Sun November 18, 2007 @ 10:19 AM
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Why would anyone take this letter seriously?
I agree with the previous poster. This is a business letter: you should be spelling "Saturday night", "extra" and "biscuit" correctly; you should be punctuating "I go 'This isn't original recipe' and I also said 'Where's my pop?'" correctly; you should be getting expressions like "could have gone" right.
You should also be telling the story so that it's clear what happened. Did your friend actually order something? Was there a problem with your friend's order?
If you want the reader to believe you when you say that the cashier was rude (and not just telling you something you didn't want to hear), you should be explaining what it is that she did that was rude. (Especially since you're going to signal below that you don't much limit your own rudeness when it's appropriate.)
And even if your letter should happen to land on the desk of someone who takes it seriously despite the way it's written and tries to figure out what happens, when they get to "I think that snoutty bitch needs to be fired" they're going to (a) strongly suspect that any rudeness you got, you earned, (b) laugh at the over-the-top demand, and (c) roll their eyes at "snoutty bitch". (If you'd shown a basic grasp of spelling in the first paragraph, I might think that was a witty, if inappropriate, use of the word "snout", but given the rest of the letter I suspect that you just aren't sure how to spell "snot".
This letter is either going to wind up in the trash or on a a board where people discuss the unreasonable customers they've had at work.
I believe you can do better at this, but even if I'm wrong you have to know someone who can help you out.
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Rewrite. This letter is not going to be taken seriously because it is so poorly written.
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