KFC driver should be quiet at 3 a.m.

Most cities have a noise ordinance in place. If your does then forward
a copy of this letter to your council representative or directly to
the law dept in your city.
They will then notify that specific KFC location send them a warning
letter that they are breaking the law, and if their delivery driver
keeps playing his radio at 3am while delivering stockm, both he and
the company can be fined depending on the ordinances (if set up).

Please let us know what happens with this.

Im confused...why would you call KFC at 3am and expect an answer?Lol.
I've never seen employees in KFC at 3am,but I could be wrong. Also
from what I know, most restaurants' delivery drivers come overnight
and have the key to the store without employees having to be present.
I totally understand your annoyance though.

I'm on the side of the OP as far as not confronting the driver is
concerned. Although I'm pretty gutsy I would think twice before
confronting what I assume was a male driver behind a KFC making a
delivery in Los Angeles at 3:00 a.m. I would, however, have gone
outside to get identifying information off the truck such as the
license plate, trucking company name, truck ID, etc. Also, many
trucking companies have a "How am I driving" thing painted on their
trucks with a phone number to call.

KFC most likely sub-contracts out their delivery services so dealing
with them probably isn't the most efficient way to handle this
annoying situation.

He likely was trying to be entertained. If you were driving the KFC
delivery truck 3rd shift, I bet you would more than just a bit bored.


Since you filed a complaint through KFCs website, they will get back
with you ASAP. I have filed complaints through there before, and they
ALWAYS get back with you.

This was likely in violation of company policy, along with local
ordinance. If the noise was that loud, call the police.

Call the police non-emergency number. (Or since this is L.A., is that
not going to work at all?)

Why would you be afraid to tell him to turn his radio down? I
wouldn't hesitate, and I'd do so in a very stern manner, as in, "make
me come out here again and you will regret ever having been born."

I am so sorry that this happened to you. I hope you get a hold of the
GM and let them know what happened. From experience, I can tell you
that the GM is able to call the company who made the delivery, be it
Yum brands or an outside company, and get this problem taken care of.
If it happens again, call the police right away. Both LA City and
County have Noise Ordinaces. It is 10pm to 7am Monday thru Friday and
12am to 8am Saturday and Sunday. If you had called the Police they
would have came out. Also, depending on which city you live in, there
are deliveriy hour restrictions, meaning no early morning or late
night deliveries. I know this because I live in Santa Clarita(just
north of LA but still LA County),and in certian areas trucks are not
allowed to deliver between 10pm and 5am.

Regardless of what kind of noise levels you are used to or how "quiet"
you believe your neighborhood to be, any major city is going to have
it's share of noises.

That being said, if the rude driver didn't have the courtesy to turn
his music down at 3 in the morning of his own accord and you
apparently didn't have the gumption to tell him to do so, then the
police should have been called. They are there to enforce the rules
and ordinances that apply in your particular location. Not KFC.

But making all these contacts to the restaurant (who didn't even have
control of that driver as he wasn't their employee) is not going to
resolve the issue.

I assure you, there will not be deliveries to a KFC here. We do have
plenty of noise during the day, farm machinery and the like.

You live in Los Angeles, the second largest city in the country until
it falls into the ocean. If I were ever considering moving to a city,
this is one aspect of city life that wouldn't surprise me (the KFC,
not the ocean). I would also not expect to call a company at 3:45 in
the morning an expect to get customer service. What you needed was
the telephone number of the trucking company.

What would surprise me is if you can dictate to delivery truck
drivers, company-employed or not, the amount of noise they make and
kind of music they are allowed to listen to during deliveries.

This sounds like something to legislate in your community, more than
something for the company to try to police. Good luck though.

here in my apartment complex we had some people talking in the parking
lot that was kinda going right into windows...

someone just spoke out of the window back at them and asked them to
stop. (they did)


if you feel you can't do that... call the police.

I would have gone over and explained that he was a little louder than
he probably realized. I don't know that corporate needs to go to the
lengths you propose, especially if this is the only time this has
happened. City living has it's downsides.