ORDER NIGHTMARE/UNPROFESSIONAL SUPERVISORS/

Posted Wed April 25, 2012 2:15 pm, by Susie W. written to Kmart

Write a Letter to this Company  |  Rate this Company

LARGE ORDER PLACED IN JANUARY/FEBRUARY THAT INCLUDED A COUPLE BUY ONE GET FREE ITEMS. AFTER A DAY OR SO I CHECKED MY ORDER TO SEE IF IT HAD SHIPPED YET AND SAW THE SOME OF MY ORDER WAS DEEMED OUT OF STOCK SO I IMMEDIATELY CALLED THE ONLINE CUSTOMER SERVICE AND THE SAME OLD "NOTHING I CAN BE DONE. ASKED FOR A SUPERVISOR AND HE SAW THE PROBLEM TOO, I WAS BEING CHARGED FULL PRICE ON THE BOGO'S AND OTHER MATTERS. ALL THIS MAY NOT MAKE SINCE TO YOU BUT IT COULD PLEASE CALL ME AT (XXX)XXX-XXXX SO I CAN TRY AND GIVE YOU MORE INFORMATION. I AM DISABLED AND IT VERY DIFFICULT TO TYPE MUCH.

THIS NEEDS TO BE DECIDED ONCE I SPEAK TO SOMEONE WHO CARES FOR THEIR CUSTOMERS.


SUSAN

Log In/Create an account | 2 comments

del.icio.us      Digg this

PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

Re: ORDER NIGHTMARE/UNPROFESSIONAL SUPERVISORS/ by ThumperSLW Posted Tue May 8, 2012 @ 10:15 AM still waiting for a reply. Reply Re: ORDER NIGHTMARE/UNPROFESSIONAL SUPERVISORS/ by ThumperSLW Posted Tue May 8, 2012 @ 10:07 AM Reply