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Lending Tree Recommended a Fraudulent Mortgage Broker

Posted Wed July 30, 2008 12:00 pm, by Steve T. written to Lending Tree, Inc.

Write a Letter to this Company


Dear Sirs;

I requested a mortgage quote from your firm and you recommended 4 firms. Of the 4 firms that you highly recommend, I selected Ultra Mortgage, LLC.

Mr. G. contacted me and provided me with a quote for a 30 year fixed. I then asked him if his firm can provide me with a 15 year fixed with a rate of 5.5% and he said yes.

After a few days, they sent to me via email, loan documents for my signature. After my CPA & attorney reviewed the application for hidden charges, we both found out they fraudulently increased the rate from 5.5% to 5.75% without first notifying me in advance. If they had notified me in advance, I would have selected another broker who can honor this rate.

Let me remind you that in this type of an environment, fraudulently issuing a legal document with increased rates is illegal. According to law, if there is a change in rates, the lender must notify the borrower prior to releasing such documents for signature.

The increased in rates by .25% would've cost me $400 in increased mortgage payments per month. If I had went to closing not knowing, I will end up being late in my monthly payments and end up in foreclosure. Let me remind you that the law now does not tolerate nor permit this type of business behavior by mortgage brokers or institutions, including Lending Tree.

Lending Tree is now also at fault by not policing the business ethics / behaviors of firms soliciting financial services on your website.

Furthermore, the representatives at Ultra Mortgage, LLC are liars. I spoke with Mr. G. a few days ago as to why he increased the rates without firt notifying me and he said "I received the appraisal reports late and can't process the application without them".

Well, guess what, he sent me the appraisal invoice via email on June 16th. On June 19th, Ultra Mortgage send me the loan documentation for my signature. With 3 days apart, they sure received the appraisal report on time !!!!

So therefore, this proves Mr. G. as a LIAR and thus Ultra Mortgage can't be trusted.

Due to your lack of Quality Assurance, waste of time dealing with Ultra Mortgage, LLC, I'm demanding that Lending Tree Provide me with 25,000 United Airlines Frequent Flyer Miles.

There is absolutely no excuse as to why firms practice these fraudulent & unethical business practices at Lending Tree.

I'm sure all readers of this letter at Planetfeedack will agree with me on this matter.

Due to your lack of Quality Assurance, waste of time dealing with Ultra Mortgage, LLC, I'm demanding that Lending Tree Provide me with 25,000 United Airlines Frequent Flyer Miles.

There is absolutely no excuse as to why firms practice these fraudulent & unethical business practices at Lending Tree.


Reply



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by j t. Posted Wed April 22, 2009 @ 1:32 PM

You never mentioned that you locked your rate in during your first
discussion with this lender. To allege that a mortgage company is
somehow "fraudulent" because you did not LOCK your interest rate is
really an unfair accusation to make.

While i understand that you may be disappointed that the interest
rates had gone up on you between your 1st contact with this company
and the time that you decided to move forward (which you indicate was
at least several days apart) - it does not make it fair to call them
fraudulent b/c rates had gone up in between, - when in fact you never
locked your rate in to begin with.

This is akin to calling your financial planner or stockbroker
"fraudulent" because they said Wells Fargo stock was ony $8 per share
in the beginning of March 2009 - but is now north of $15 per share a
few weeks later when you decided you wanted to buy it.

At the end of the day - most financial products are market based and
are priced according to the movement of such markets. If you did not
secure your interest rate and lock it - then ultimately you must take
responsibility for that and not try to pass the buck or blame someone
else... or even worse - turn it into a demand for free airline miles.



Reply
by YouAreKiddingMe Posted Sun August 3, 2008 @ 7:11 AM

So .. you make a miserable choice in lending companies and you want
someone ELSE to give you miles?

No wonder the rest of us pay extra for when others make stupid
decisions.

Reply

by dulynoted (aka duttycalls) Posted Fri August 1, 2008 @ 4:00 PM

Lending Tree allows you to put your name and info out there for
lenders to find...YOU make the choice not they. You make it sound as
if you hold no culpability in making the choice at all. You are the
one who had the choices...you sent the info to this mortgage company.
But at least you were smart enough to have it reviewed legally PRIOR
to signing.

And its rather rude on your part DEMANDING that you get 25,000 UA FF
miles for this misjudgement on your part. LT gave you a list...you
made the choice. (
Now I'll just take the 25,000 FF miles for setting this issue
straight!)

Also read up on the new mortage laws before you start trying to use
these as leverage in a complaint.

Reply


It's not even clear if Ultra did anything wrong by ♫Venice♫ Sat August 2, 2008 @ 5:15 PM


I was thinking along the same lines... by dulynoted (aka duttycalls) Sun August 3, 2008 @ 2:19 PM


I think by ♫Venice♫ Sun August 3, 2008 @ 5:01 PM

by thebaddawg Posted Thu July 31, 2008 @ 7:29 PM

I'm sorry to hear this happened to you. I had something very similar
happen to me 5 years ago.... the interest rate was 4.99%, up until the
day before my house closed, and it mysteriously raised to 5.3%. It
wasn't the end of the world, and I still signed the document, but that
sole experience is what led me to become a Real Estate Agent.

I can confirm that this type of thing happens all the time in lending.
I advise all of my clients to make sure that they get at least 2
lenders working on the loan, so that if one starts playing games with
you, you have a backup plan. You'd be amazed at how often that
helps!

The one thing I'm not so sure about is why you are so upset with
lendingtree.com. I don't deal with them at all, but I think they are
just a service that these mortgage brokers use to market their
services/rates. Since you aren't paying lendigntree.com money to give
you investment advice, I'm not sure that it is reasonable to expect
them to police all the lenders in the country.

I know what you have gone through sucks, but it happens all the time.
It's part of the "bait and switch" techniques used by these lenders.


The best advice (other than getting 2 opinions) I can give is make
sure you read everything before you sign. You did that and kudos to
you for it.

Reply


Not bait and switch by ♫Venice♫ Thu July 31, 2008 @ 11:29 PM

I assumed the rate was "locked" by thebaddawg Fri August 1, 2008 @ 4:09 PM


If he had a locked in rate, in writing by ♫Venice♫ Fri August 1, 2008 @ 6:29 PM


You are right...Lending Tree only gives you names by dulynoted (aka duttycalls) Sat August 2, 2008 @ 3:07 PM


I believe he has no culpability either by LadyMac Sat August 2, 2008 @ 6:51 PM


It's been my experience by ♫Venice♫ Sat August 2, 2008 @ 8:04 PM


Ultra is responsible...but by dulynoted (aka duttycalls) Sun August 3, 2008 @ 2:21 PM

by ♫Venice♫ Posted Thu July 31, 2008 @ 5:18 PM

I'll give you credit for one thing. At least you didn't go through
with a closing that would force you into foreclosure, and then blame
Lending Tree.

Reply

by Chris M Posted Thu July 31, 2008 @ 4:53 PM

You supposedly make enough to take out a loan on a home for almost
$3,000,000, yet you care about enough frequent flier miles for your
troubles to take a $200$500 roundtrip somewhere?!

Kudo's to you for reading the paperwork, though, I'm not sure it
should have taken an attorney to find that "error". I wouldn't fault
lending tree, I would put all blame on the agent you were working with
at this fine company.

Reply


I think by ♫Venice♫ Thu July 31, 2008 @ 5:08 PM


I think by Chris M Thu July 31, 2008 @ 9:56 PM


The whole thing is odd by ♫Venice♫ Thu July 31, 2008 @ 11:22 PM


by Alex DeLarge Posted Thu July 31, 2008 @ 2:37 PM

When I used LendingTree, they made it clear that they were simply find
companies to give me a loan and that they had no responsibility over
those companies.

The quality assurance you speak of is people like you giving them
feedback. Telling them about this is the way that LendingTree can
decide whether or not keep Ultra as one of the lenders they use.

Go after Ultra, but unless LendingTree promised you 25,000 United
miles as a satisfaction guarantee, I just don't see where you go
this.

I'll bet, sadly for you, that Ultra will claim that they never gave
you a locked in rate. If they did, you'd have something in writing
from them.

Reply


I don't think Ultra ever gave him a locked in rate by ♫Venice♫ Thu July 31, 2008 @ 4:17 PM


I don't think Ultra ever gave him a locked in rate by Alex DeLarge Thu July 31, 2008 @ 8:55 PM


"Surely, Mr. T. would not be writing a letter like this, claiming fraudulent behavior, without a locked in rate" by Donno Thu July 31, 2008 @ 9:31 PM


Is this sarcasm? by Alex DeLarge Thu July 31, 2008 @ 9:43 PM


Alex by ♫Venice♫ Thu July 31, 2008 @ 11:26 PM


OK, you were serious by Donno Fri August 1, 2008 @ 10:29 AM


But he wants someone else to take blame by dulynoted (aka duttycalls) Sat August 2, 2008 @ 3:09 PM

by petgiraffe Posted Thu July 31, 2008 @ 1:57 PM

Well at least you had the good sense to have the paperwork reviewed by
an attorney before you signed anything. I think that should be a
requirement for all real estate transactions.

Reply
by BlueGirl Posted Thu July 31, 2008 @ 10:36 AM

I'm confused, why are you asking for Frequent Flyer Miles because your
time was wasted in trying to obtain a mortgage? I've never owned a
house, so excuse my ignorance if there is some connection between the
two.

Also, just because Lending Tree recommends another company, I don't
think that makes them liable for that companies shady practices. It
sounds like your issue is with Ultra Mortgage.

Reply


by LadyMac Posted Thu July 31, 2008 @ 8:53 AM

If you locked in a 5.5, then that's what you should have received.

If the lender didn't lock you in and the rate went up because of their
error, I think you make a really good point (no pun intended).

However, probably the better thing for you to have asked as a remedy
is for Ultra Mortgage (what a name!) to pay that 1 point to bring your
rate back down to 5.5. Then you get what you wanted and what you were
quoted ~ whether they have to pass that point along to the tardy
appraiser, that's between them.

BTW - I work in the real estate field (legal end, not mortgage end)
and all the apparaisers I know are HUNGRY for work because nothing's
moving.

Reply
by mikedthornton Posted Thu July 31, 2008 @ 7:41 AM


Read the terms and conditions of the service. You have to submit your
claim to arbitration.

Reply
by customerssuck Posted Thu July 31, 2008 @ 12:12 AM

Nice gimme grab there at the end.....

Reply


by Donno Posted Wed July 30, 2008 @ 11:09 PM

I'm wondering why you are seeking to borrow somewhere around 2.8
million dollars and screwing around with asking for frequent flyer
miles. Why not put your energy into finding the right bank for this
substantial purchase?

Reply

I had the same thought by Cor H. Thu July 31, 2008 @ 7:25 AM




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