Very Upset with extended warrenty

Posted Tue September 22, 2009 1:18 am, by Robert H. written to Lowe's

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I purchased a snowthrower 2 years ago from Lowe's.
I also purchased an extended warrenty with it.
After 18 months the pullrope broke.
I returned to the store of purchase to get it repaired.
There I was informed I would have to call the service number.
When I called the service number I was informed I would have to produce my original sales receipt before any repair was performed.

Please explain who keeps a sales receipt for 18 months
Also explain what sales receipt is readable after 18 months.
I would like my snowthrower repaired.

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who keeps a sales receipt for 18 months by Bill R. Posted Tue September 22, 2009 @ 11:01 AM Robert H., My sales receipts, much older than that, are a tad faded but able to be read. I am sure Lowe's will accomodate your repair once you prove that you are the purchaser of the agreement and the rightful owner of the snowblower. In the spirit of helpfulness if you paid with a credit card I bet that the credit card company has record of that sale. Stop back when this problem blows over. BillR. Reply