my account

Posted Sun February 1, 2009 1:33 pm, by Cheryl S. written to Macys.com

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You haven't received my Dec. payment. Instead of sending me another bill to which I could have responded, I rec'd a collection call. Never in my 40 years of credit card purchases has this ever happened. I have just faxed the payment information to you, and to cover myself, I sent an additional payment via an electronic transfer.
I use my Macy's card maybe once a year. I won't be using it ever again.

Nothing.

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"Instead of sending me another bill..." by Donno Posted Sun February 1, 2009 @ 4:06 PM Did they send you the first one, the one they should have sent? If so, I assume you either forgot to pay or couldn't, so you would expect them to contact you? Are you sure this call was from a collections agency? It wasn't Macy's reminding you to pay? I don't think they send accounts to collections for only a month late. I didn't understand why when you did pay you paid twice. Unless I read that wrong. Reply Re: my account by Harley Crossed Rainbow Bridge Posted Sun February 1, 2009 @ 2:26 PM That was not so much a collection call but a payment reminder call. What did you want them to do? Reply