UNPLEASANT Can't Take Care of the Customer Issues!

This is interesting I think. I seemed to be getting the run around
from the delivery company with the water damage claim to the carpet.
Anyway finally learned from 1st Charter Insurance Company this week
that the delivery company that was contracted with Home Depot for the
delivery was not the company that made the delivery. That company had
subcontracted the work out. So this could very well be part of the
reason Home Depot and Maytag both say they are having so many problems
with the delivery company.

I was just wondering, is it possible the GE you were referred to is GE
Insurance?

Martin, you are really taking it hook, line and sinker if you believe
GE is in any way responsible for Maytag or Home Depot issues.

I think it was Mike that pointed out GE has nothing to do with Maytag.
I kind of laughed picturing someone at Home Depot or Maytag giving
you a GE number to call. "Yea Martin, call GE and they'll take care
of all your problems...snicker, snicker." Please don't start yelling
at me, as you did Mike, just because someone tried to correct you.
Home Depot is the retailer, and they are the ones you should be
dealing with.

And yes, you would do better and writing your letter with a smidgen of
correctness. I guess you are correct. You can capitalize, spell and
even jibber anywhere you want. But if you want to communicate and do
it in such a way as to represent yourself reasonably, you should do it
correct. All you've done in not accepting constructive criticism is
belittle yourself.

I am sorry this happened to you. I often wonder why when we buy
things like appliances or such that need to be delivered why it has to
be such a hassle. Good for you for caling them on it and sticking to
your guns. I hope that you at least get an apology.

:0)

Okay, at the risk of getting laughed at about my refrigerator, here's
what happened to me:

My Maytag refrigerator, purchased from Sears, was taken off the
delivery truck in an undamaged box, but when it was unpacked, there
was a huge dent in the door. I called Sears, and they offered me a
discount, and if the dent was anywhere but the door, I probably would
have taken it just for the sake of convenience, but I really didn't
want a big dent in the door of my brand new refrigerator.

I also didn't want them to take the refrigerator back because there
was food on ice all over the house, and all I could think of was
putting everything away as quickly as possible. To my amazement, the
solution was to deliver another brand new refrigerator so that the
door could be switched. While it seemed like a great idea to me, I
couldn't help but wonder what Maytag was going to do with a brand new
refrigerator with no door!

After reading your letter, it is quite obvious that Maytag needs
improvement in the packaging department.

I'm curious as to why you mentioned GE, as I thought Maytag was now
owned by Whirlpool.

To begin with Martin, you should proofread your letter. You have
several errors, including capitalizing "Delivery" in many cases
without any reason. "Your Companies Packaging" is all capitalized
without reason and "companies" should be spelled "company's" showing
possession. Many of these errors reflect the kind of person you are.
It would be better to represent yourself as someone with a better
education.

Continuing, you start complaining about Maytag and act as if they are
responsible for delaying the delivery to your home. This is strictly
the retailer, of course, so why would one complain to the
manufacture?

Then, out of no where, you claim that Maytag claims your problems are
the responsibility of GE -- HUH?! I hope you are seriously not
contacting GE about a problem with Maytag and Home Depot.

Now you've representing yourself as uneducated, complaining about Home
Depot and GE to Maytag.

I am one of the most seportive, consumer-friendly people on this
board, but seriously, sir, you have very poorly represented yourself.
Please, consider correcting your communication skills.