Maytag sucks!

Posted Wed February 18, 2004, by Mark R. written to Maytag Corporation

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It's really frustrating when you spend hard-earned money on a product, and then this happens. I'm referring to the customer service with Maytag Corporation and I'm hoping you can do something about it. Frankly, I'm furious over this matter.

For the record, I own a Neptune from your company.

On February 9th, 2004 Eric in customer service responded to my letter of complaint about my Neptune washing machine. He offererd to send me a $350 credit toward the purchase of a new appliance. It was agreed he would send e-mail confirmation that day. I have recieved nothing. I have called and left several messages but get no response. I could wait no longer and have purchased a new washing machine.

Here's what I'd like to see happen: Pay for my new washing machine I really hope you can solve this, because it will determine whether I buy anything else from you in the future. You can be sure I'll probably give my friends mediocre reviews of your products.

Please respond to this complaint as quickly as possible.

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Re: Maytag sucks! by TOM TOM Posted Fri August 11, 2006 @ 1:56 AM YES, MAYTAGS DO SUCK AND SO DOES THEIR INTERNAL STRUCTURE!!!!!!!! I HAVE A FRIDGE, MODEL MSD2756GEW, WHERE THE ICE / WATER DISPENSING DOOR IS, THERE IS RUST BUILDING UP AND CAUSING A NASTY LOOK TO THE FRIDGE. BESIDES THAT RUST AS YO UKNOW CAN CAUSE TETANUS INFECTION THAT COULD LEAD TO DEATH. SO WHAT DOES MAYTAG DO? NOTHING!! CALLS TO THEM, HOURS ON HOLD, SERVICE MEN TO THE HOUSE THAT STATE THAT ALL MAYTAG FRIDGES DO THAT! REALLY NICE!!!!! AS STATED, PILES OF CRAP!!!!!!!!! SO BACK TO CALLING AND GETTING NO WHERE. NOW IT'S THE BBB ( THE BBB DOESN'T DO CRAP EITHER ) BUT IT'S A NOTED DOCUMENT AND A LETTE RTO JEFF FETTIG, MAYTAGS CEO. LETS SEE WHAT HAPPENS NOW. I ALSO SENT A EMAIL TO THE NEWS CHANNEL, NEXT WILL BE TO CONSUMER REPORTS, AS MANY POSTINGS AS I CAN GET, AND LAST WILL BE TO THE ATTORNEYS THAT DEALT WITH MAYTAG AND THEIR CRAPPY WASHING MACHINES. PERHAPS ANOTHER CLASS ACTION LAWSUIT......IF YOU HAVE PROBLEMS WITH YOUR FRIDGE.... PLEASE RESPOND TO THIS WITH YOUR EMAIL ADDRESS AND LETS SUE MAYTAG!!!!!!!!!!!!!!!!!! Reply maytag by TOM TOM Fri August 11, 2006 @ 4:51 PM Fridge by D-A Sun October 4, 2009 @ 12:27 PM