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Maytag Neptune Gas Drying Center with Upper Drying Cabinet
Posted Thu January 22, 2009 12:00 pm, by Tony P. written to Maytag Corporation
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I have the Maytag Neptune Gas Drying Center with Upper Drying Cabinet, and it upper element are not working. There is no reason for this to happen so frequnitly. How do I get a new one or refund. I bought the matching set for over 2K
Send me a new element asap
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WOW!!! I spent 100 bucks for a used set of washer and dryers with a 1 year parts and labor warranty.
No they do not have a fancy name like "Neptune" and they do not sit on a pedestal, but they serve the purpose they are intended for, to wash clothes.
Call me cheap, but I do not have these issues. I can replace the belts on the old dryers and things like that, easy stuff. The sets I buy are about 20-25 years old, they do not have temp sensors, they have one big chrome knob.
The place I buy them from, rebuilds old ones, and warranties them. He also has recently started repainting them for the customers that are picky like that. I do not care, so I dont spring for the extras.
Something to reconsider, My wife and I would rather take a nice trip to Hawaii for $2000 anyday.
Good Day
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by Commander-X-23 Posted Thu January 22, 2009 @ 11:15 AM
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Do you have the owner's manual? You need to call them for warranty support or service.
If you want to do the job yourself, there are appliance parts suppliers on the web. I doubt Maytag will just send you a part for free.
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Tony..you might want to contact admin (greg@planetfeedback.com) and have him remove your personal information. You should not put information like that on a public forum.
You don't state how old this unit is and whether or not it's still under warranty.
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