I Wish I Could Have Test Drove My Maytag Dishwasher

Ours was covered under warranty. In that time of the standard warrany
and the 'free' one year extended that Maytag gave us due to the
forever lead time on parts. The roller on the leftside front busted
off every six months. and it took six weeks to get a complete rack.
Rollers not available from Maytag! Well the last one the repair guy
left the old rack and now i'm out of rollers to put in. This thing is
a lemon and with the poor design, lack of parts and continual failure
of the same part.

I will not chance a Maytag again.

Amen. I wish I hadn't bought mine, either, for the same reasons, and
more. I hate it. I should have bought the other one I was
considering (a Whirlpool) that was cheaper and I knew worked very well
because I had one like it in a different house. I hate the way the
racks are set up and it is hard to get things in them. And clean?
well, I am back to handwashing my dishes because the thing is so bad.
we are remodeling our kitchen next year and believe me, the Maytag
dishwasher will not be left in there!

Dear Bobbi S.(I Wish I Could Have Test Drove My Maytag Dishwasher)

I concur with your comment about this dishwasher that bears the Maytag
name. I too own the three rack dishwasher model MDB8600AWQ, serial
#12891256AR. I paid $550 dollars for a dishwasher that doesn't clean
the dishes. Never mind the fact that I had to replace the entire
switch panel because the door latch broke - the new one was
redesigned, which indicates it was a problem, the pump assembly, the
lower filter assembly, some of the tines on the rack broke off, and
now a cheap seal on the bottom of the door fell apart! But as I
mentioned earlier, the dishes come out dirty. I have turned up the
water temperature to a dangerous 150°, tried all different powder
and gel detergents, and basically wash the dishes before I load them
in the dishwasher; yet they still come out dirty! I think it's a
problem where the pump isn't big enough to run four wash arms.
There's even times when all of the soap won't wash out of the
dispenser! How pathetic is that? I even snaked out the sewer piping
by the sink and installed an airgap to prevent any possibility of
backwash.

I bought a Maytag to replace the dishwasher that came with the house
because of my satisfication with their products...IN THE PAST. I also
own a Maytag refrigerator and Gemini range. One of the shelf supports
broke out of the side of the refrigerator and it can't be fixed. The
two ovens on the range didn't work; eventhough it was brand new. The
ovens were fine once the computer board was replaced under warranty.

The Maytag I had in a previous home had a fan in it that would go on
to help dry the dishes. Worked great, but this one doesn't have it.
Even with heated dry turned on, some of the dishes, especially plastic
ones, have to be dried by hand. It also has a plastic tub, that
stains! I was told the plastic tub was the way to go because no one
is using steel anymore; yet the high end machinesof today have
stainless steel tubs!

Now that Whirlpool bought Maytag out, maybe things will change; but as
of now, I could not recommend anything with the Maytag name on it to
anybody. I have written an e-mail to Maytag before and never received
an acknowledgement, much less a response. I will copy them on this
letter so they have it and perhaps give me something that works.

If there is anything deserving of a class-action lawsuit, it's this
dishwasher. The Maytag repairman would never be lonely here, but
probably on his last dying breath from trying to fix this junk. Wayne
S.

As others have pointed out, you should consider dropping the caps. It
is considered poor communication.

There are some other obvious errors within your letter that others
have failed to point out. Hopefully doing so will help you with your
problems...

First, if you actually purchased an 8600 series dishwasher, you did
not purchase a three-rack system. 8600s are stainless interiors and
do not have three racks, only two. If you have purchased a triple
rack system, it would have to be a 9600 series. I'd suggest
double-checking your facts so help can be given correctly.

Second, the silverware holder in no way should set around the
adjustments to the sides of the first and second rack of a 9600. The
holder is a basket that separates into two separate divisions. This
is designed to free up additional space when you have less silverware
to clean. Keep the two parts attached and place it towards the front
center of the second rack if you need the silverware space. Separate
the halves, only placing one half hanging off of the front of the
middle center of the second rack (again, assuming this is a 9600
model). The silverware should set handle first within this basket,
within the separate holes on the top of the basket. This, then, keeps
the silverware separate to get better cleaning accomplished. At NO
TIME is there any reason why any portion of this basket should
interfere with the adjustments to the side of the two top racks. If
they are, you are loading it wrong.

Loading the dishwasher correctly can help relieve some of your
problem, as part of the cleaning is getting good water pressure to
each item on each rack. Each rack has it's own dedicated wash arm and
there is an additional arm on the top center of the cabinet. This
model should not require you to "pre-wash". There is a good food
grinder that should pulverize any food particles, flushing them out
through your disposal system. It's also has a good cal-rod for
drying, or you have the option to air dry. If you have soft water,
that will also help. Drying aids, such as Jet Dry, can also help with
removing water spots.

If any of these things are not happening and you are fairly certain
you are loading the dishwasher correctly (as well as possible), you
may want to contact the retailer you purchased it though. If you were
this concerned about the product running correctly, you may have
purchased an extended service agreement. Again, assuming the retailer
is good about backing their agreements, you may fall into having it
serviced free beyond the first year or even replaced at no cost.

On a side note, Maytag really is a good brand in dishwashers. They
have some of the very best designs. If you were fortunate to have an
8600 series, GOOD FOR YOU! It is one of the best models on the market
and one of the better values for a stainless steal tub.

Best of Luck!

I just finished 4 months of repairs/issues with my Kenmore dishwasher
(may it RIP) Two of the repairmen who came both said the same thing
about Maytag- they seem to need constant repairs.

They also mentioned Bosch dishwashers (which cost anywhere from
800-1500) have been having numerous problems. The builder of the
second phase of our development stopped offering the Bosch appliance
package because of so many complaints. So if spending an obscene
amount of money STILL doesn't buy quality & longevity- what are we
supposed to do?

Thanks for sharing! I am in the market for a new Maytag -- and would
have thought that Maytag was a solid brand to purchase. Well, Maytag
has a chance to redeem itself by replacing your machine.

I tried test-driving my washing machine before I bought it. I
accidentally drove it right into an electric pole. You should've seen
the fury in the Maytag salesman's eyes when he saw the damage. From
his commercials, I knew that he was terrifically bored most of the
time, but I didn't know he was also viciously angry and prone to fits
of violence.

By the way, ALL CAPS letters make me viciously angry and prone to fits
of violence. Please turn off your CAPS LOCK key. God knows I can't
afford to get any more slightly crazed than I already am.

My parents just bought a brand new dishwasher, made by another
manufacturer. The man that came to install the dishwasher worked for
the store that sold it, which sold other brands of appliances,
including Maytag.

While he was doing the installation work, he and my father did the
"guy talk," thing, and discussed other brands of dishwashers Dad had
considered, among them a Maytag. The installation guy told my dad
that it was a good decision not to buy the Maytag, because if they
had, he would have "had to visit so much, you'd start to think I lived
here." Not a ringing endorsement, right?

I don't want to start a political flamewar, but the installation guy
told my dad that Maytag's drop in quality coincided with their
decision to outsource the bulk of their factories to Mexico.
Apparently they are cutting costs, and in the process cutting corners.


BTW, easy on the caps lock, it comes across online as shouting and
makes your letter tough to read.

I wish I could have test driven ALL of my Maytag appliances instead of
placing my trust and confidence in a company that has abandoned the
quality and design worthy of it's formerly well-known reputation.

My refrigerator is so poorly designed that I secretly pray every day
for it to break so I can buy a new one. The oven in the stove stopped
working properly as soon as the warranty expired. The washing machine
has been repaired three times for the same thing, (at least I have an
extended warranty so the repairs did not cost me anything).

I haven't said this in awhile, but in light of your letter, it's worth
repeating. If I won a truckload of Maytag appliances on The Price is
Right, I'd forfeit the prize.

Gee, does Maytag also make your computer keyboard with the broken CAPS
LOCK in it?

PS, the new Maytag dishwashers don't clean as well as the older ones.
Trust me - I upgraded from an older Maytag to a new much higher model.
I am very dissapointed.