| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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20.83%
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» Email Customer Service:
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2.08%
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» Finance Charges:
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6.25%
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» Information Availability:
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1.04%
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» Other:
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27.08%
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» Overall Experience:
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21.88%
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» Phone Customer Service:
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3.13%
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» Price/Value:
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1.04%
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» Privacy:
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1.04%
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» Rates:
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10.42%
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» Sales Promotions/Coupons:
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0%
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» Staff Attitude/Knowledge:
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5.21%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Card protection and confirmation |
by Eliza D. of yuciapa, California written to MBNA Posted Tue December 9, 2008 12:58 pm
1 replies, Last Updated: Tue December 9, 2008 1:37 pm |
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MBNA rang me to say that someone had been using my credit card fraudulently. I went through the normal security, they told me which transaction had been rejected, the value and when. Once I confirmed it wasn't mine, they cancelled the card. That is the correct order for things to happen. I've heard of several CC companies cancelling cards without informing the card holder when they suspect...
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Warning |
by Arlene H. of Frisco, Texas written to MBNA Posted Sun November 25, 2007 10:21 am
1 replies, Last Updated: Sun November 25, 2007 10:49 am |
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The complaints are too numberous to write in a few sentences but I want to warn other people, doing business with MBNA or FIA can be a nightmare and cost you a lot of money!
I expect nothing from them. We will not deal with this institution even again.
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recent increase in my APR, please review |
by Richard D. of Buffalo, New York written to MBNA Posted Sun April 22, 2007 1:15 pm
2 replies, Last Updated: Sun April 22, 2007 7:00 pm |
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I received a notice of an increase to my purchase APR in April 2007. My rate is scheduled to go from 9.9 to 19.9 on May 1st, 2007. I immediatly rejected the change to my account and requested the reason why this decision was made.
I received this letter on Apri 12, with the reason that my rate was increased because of "recent balance trend."
I charged approximatly 2000.00 in...
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Delinquency met with ennui... |
by Eric C. of Oakland, California written to MBNA Posted Mon November 13, 2006 8:00 pm
3 replies, Last Updated: Tue November 14, 2006 12:48 pm |
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I owe MBNA money. I spoke with a woman about setting up a payment plan MONTHS ago (JUNE 06), when all of this started. She was supposed to forward me a statement with my current balance, which I would imagine at this point is much higher than before. This statement was to be reviewed by us together over the phone and then we were to sit down and develop a payment plan. The service rep and i...
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False promises |
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by Karen L. of Tucson, Arizona written to MBNA Posted Tue September 12, 2006 11:31 pm |
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September 7, 2006 I called with a problem with my credit card. The individual I talked with helped me. Unfortunately I didn't get her name. She promised she would close this account and open another for me. She said she would send new credit cards to arrive Saturday. I received no cards Saturday, none Monday, none Tuesday. Tuesday night September 12th I called. Again, unfortunately I didn't...
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SHARED LETTERS 
