Inappropriate Television Channel in McDonald's PlayPlace
This letter is featured on Mommage
My family and I enjoy visiting your restaurants, particularly the ones with PlayPlaces. In the summer, on those rare days when it's too hot to be outside, it's a great alternative to the playground. We eat dinner, let the kids play, then all enjoy a cold treat before heading home. Today was one of those hot days, and we ate dinner at one of your locations in Canton, Mich. We've been visiting this location for several years and have always been satisfied.
After we ate our dinner, my husband and I were chatting while the kids played. Our 7-year-old son decided to take a break, and he came to sit with us. Imagine my surprise when we realized that he was reading about sex slaves, teh possible murder of a toddler by her own mother, and another murder. I think you'll agree that those are inappropriate topics for young children - and yet they were being shown on the PlayPlace television, which was set to CNN.
We've been to other McDonald's restaurants with televisions, and they usually have the PlayPlace television set to a channel like Nickelodeon - something appropriate for children. My husband and I talked to the manager, who checked into the situation and soon informed us that he was unable to change the channel. Thus the television in the PlayPlace - which is only visible to those in the PlayPlace - could only be set to the CNN news channel, which often broadcasts very adult topics that are absolutely not appropriate for young children. When the manager informed us of this, we thanked him, then gathered up our belongings and left. We will not return to this location, but will either eat at another fast food restaurant or simply stay home.
You may be wondering what my point is. I'm not fishing for gift certificates or other freebies. What I would like to see is a company-wide guideline that all PlayPlace televisions may broadcast only material that is appropriate for children - Nickelodeon, Disney Channel, etc. (Or better yet, remove the televisions from the PlayPlaces entirely.) The McDonald's PlayPlace has a reputation as a child-friendly environment, and I think you will agree that CNN and other adult television channels do not fit into a child-friendly environment.
I hope you will consider my suggestion.
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by valerybabyyy Posted Sun July 27, 2008 @ 1:17 PM
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I both agree and disagree with you. Obviously if the TV was in the DINING HALL they would put it on CNN as that is a popular channel and its what most adults would want to watch. And as for kids watching it in the dining hall, I don't think they would be watching TV. They would be more absorbed in the greasy mass on a tray infront of them.
However, if the TV was actually IN the PlayPlace, then the adults wouldn't be watching it so it should really be set to other programmes such as Nickelodeon. But even in the PlayPlace, I doubt the children would be watching the TV as they have a TV at home and have better things to do anyway, such as discovering new found worlds in the giant hamster tunells.
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by RowdyRetailer Posted Wed July 23, 2008 @ 9:42 PM
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Someone probably complained about the Hamburglar too.
Good Day
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by kayti2k Posted Wed July 23, 2008 @ 5:00 PM
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I have a big problem with the fact that you feed your children McDonald's on a regular basis. If you'd stayed home and cooked a healthy meal you never would have had this problem. While you're worried about the negative messages your son may or may not be picking up from CNN, you're sending the message that eating unhealthy food is really fun and a great family activity. I guarantee that will affect him adversely in life.
I also agree with the person who said that it's YOUR responsibility to decide what your kids watch, not a restaurant's. I personally think if kids are old enough to pay attention to news they're old enough to talk about the topics, but if you don't, that's okay! You're the parent. Actually, I think it's your responsibility to watch, read, or listen to ANY media your child is consuming.
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by Nate. Posted Tue July 22, 2008 @ 7:47 PM
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When I first saw the title, I thought it was Playboy Channel or something similar.
Goodness! It's just CNN, which is broadcast in airports, hotels, waiting areas... News is pretty much universally appealing and a channel that will satisfy most patrons.
Also, I think that the TV is for the parents to watch, unless it was specifically integrated into the play area in an area for children to view. If the TV was on the wall in the "dining" area, then I doubt that kids will be watching it.
Secondly, you think that the child was being exposed to sex and murder, but if your child is as sheltered as you make him sound, then he most likely didn't comprehend what was happening, and if he did, I doubt that his attention span would allow him to focus on CNN for too long before his "break" was up and he was going to get back to the giant hamster tubes.
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by Chadg Posted Tue July 22, 2008 @ 9:34 AM
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Ok, putting aside my belief that CNN is a liberal propaganda machine, If your child is playing on the equipment, is he/she even watching the TV? I would think that having a news channel on to entertain adults is reasonable. As for the kid friendly channel choices, if most parents have to sit through hours of an annoying yellow sponge talking to a retarded starfish on their TV at home, i would think the news at mcd's would be a welcome change.
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by Cor H. Posted Tue July 22, 2008 @ 7:49 AM
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When I worked at McDonald's back in the day, there was a television set in the lobby installed for a short period of time. Only the manager could change the channel or the volume and the rules were stringent. Only generic programming, such as sports could be broadcast.
It was a nuisance. Customers demanding that the station be turned to something more to their liking, that the volume be increased or decreased and the vandals who tried to steal it were a constant problem. It was finally removed and, to our delight, never returned.
Customers have such differing opinions on The Way Things Ought To Be that finding a common television station that will please everyone - even a child-friendly station - is nearly impossible. Restaurants should stick to what they do best and just serve food.
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by BigShot Posted Mon July 21, 2008 @ 10:36 PM
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Here's my read on this: McD's put in the TV's to give parents some entertainment while their kids play. They set it to a popular channel like CNN because they figure that will make the most people happy. Obviously, it angered one mom. If you want to shield your young kids from certain realties that IS your right as a parent, just don't expect the rest of the world to walk around on egg shells to accommodate you. Take your kids to Wendy's or BK....no TVs there at least not the ones I've been in. Look, you can only shield your kids from anything you want in your house but as soon as you leave the front yard there is a limit on what you can expect to shield your kids from. At some point you have to ask yourself if you are really helping your kids by reacting to things like this in such a way. I'm not saying open the flood gates, but your right to control content your kids see ends when you leave your home. Simple as that.
All that said, I agree with the others that have said they should probably just deep six the TV's altogether. People have such wildly different opinions on what is and is not "appropriate" that inevitably somebody is going to get upset. Why go there? People get pissed off about enough ridiculous things in the service world, why add another?
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this is a great letter and i agree with you wholeheartedly. i grew up during the vietnam war era and my dad did not allow us to watch television coverage of it. some people gave him grief for it, but he believed childhood should be a magical time and kids shouldn't be exposed to that. i didn't turn out to be some sort of weirdo because my dad shielded us from certain unpleasantness. honestly, mcdonald's should make sure the tv is on an appropriate channel. what probably happened is that they did have it on a kids channel and some adult customer changed it and employees didn't notice.
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I completley agree with your letter.
TVs in public places are getting out of hand. When I am trying to remove my daughter from the temptation of watching too much TV, I often take her out. Going to McDonalds is a treat, that we should both be able to enjoy without having the risk of having to explain to my child what rape is.
It is our responsibility as parents to protect our children from the evils running rampant in our society. I wouldn't want my 7 year old watching age inappropraite news anymore than I would want her logging on to Parez Hilton's website.
I personally would rather my daughter have the chance to be a innocent child for as long as possible. Tough realities come soon enough in life as it is. Why should McDonalds think they are the ones who have the right to introduce those realities to my children? Shouldn't that be MY decision as a parent?
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by Tom S. Posted Sat July 19, 2008 @ 10:28 PM
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That is the best suggestion in the entire letter.
Parents in the PlayPlace should be watching their children or doing something that does take their attention completely away from their children. Watching television usually causes people to tune out everything else.
Children certainly should not be encouraged to watch television while eating.
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NO TV.
by jeishere Tue July 22, 2008 @ 9:38 AM
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I have two views on this...
First...television should only be on when doing other things like eating, playing, etc. Never should it be on during meals nor when having family time.
Second...news is what is happening out in the real world whether we want to believe it or not. While its not good for a 7yr old to sit and watch it constantly I am sure this small bit that your child saw did not impact him...just confused him probably as it was a bit much to handle.
I think having the televisions not available for the kids to see while they are playing is best. Kids should focus on playing with the others and the play equipment supplied.
And parents should be enjoying watching their kids play. They are not kids very long after all.
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Watching TV while you eat is a bad habit anyway. I agree that they should do away with the TVs altogether.
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by Rene in TN Posted Sat July 19, 2008 @ 9:26 AM
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I will probably be blasted for this, but I think that when a child is old enough to start noticing & paying attention to the news, he or she is old enough to know some of the things that go on in the world. I hope we all teach our children, from a very early age, to beware of strangers & I just don't see how you can teach that with any type of impact without scaring them a bit. And those are the kinds of things that are reported on the news. Most of the kids in the play area are there to play. If your son had sat down with you & started to discuss what was being shown on the television, then you might or might not have a problem. If you weren't ready to discuss those topics with him, altho' in my opinion 7 yrs old is old enough to hear some things like that, then you as a parent can certainly choose to leave. But CNN may not be offensive to all parents. We took prayer out of the schools because it was offensive to some parents - not to the majority, by an means. Where can we draw the line in trying to be inoffensive? I too am very glad that I don't run a business in this climate nor do I have to deal with the public on a daily basis in my profession.
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by Kim M. Posted Sat July 19, 2008 @ 7:36 AM
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I agree with you that some topics on CNN might not be appropriate for children. However, not all kids like Nickelodeon and there are those who would argue that it is inappropriate - now do you feel their pain? It was probably put there as a nice gesture to 'entertain' adults while their children were playing and now that's become an issue. I am so glad I don't have to deal with the public.
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I agree completely. Not to sound flippant, but I'm offended with the McDs in my neighborhood has the TVs set to FOX News (sigh). VERY loud, no less (probably because of the large number of seniors who congregate).
Anyway, you're completely right. I was born in 1968. The Viet Nam war wasn't over until 1975 (if I remember correctly; I'm too tired and buzzed on tequila to look it up). But I was oblivious to the fact that we were at war. My parents made sure the TV news wasn't on when we were up and about.
There comes an age where you can no longer shield children from life, but 5, 7 years old is young. (I guess I'm just lucky that we had no family member in the war, or I would have known all about it, I suppose.)
Thank you for speaking up not just for your kid, but for others. I know McDs didn't think anything about having a generic news station on, but... I wouldn't want my young kid watching the news at all.
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by olie Posted Fri July 18, 2008 @ 11:43 PM
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Good comment. TVs in public spaces should be set to the "intended audences". In McD's, all TVs should be kid-friendly. I agree that CNN is not appropriate for McDs.
I also agree that McD's could remove any televisions from the customer areas. You never know what might be acceptable to any customer. No TV+ = no offense.
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