HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





Blown out tire

Posted Mon August 15, 2011 12:00 pm, by Garnetta F. written to Michelin North America, Inc.

Write a Letter to this Company


I purchased a car in February 2011 and it had new michelin tires on it. I was driving my car on Saturday, August 13th and the tire popped..I don't know who to talk to since I do not know where the tires where purchased since it's a used car. I have normal wear and tear on the tire and feel it should be refunded..Please advise.



Refund for the price of the tire.


Reply



Log In/Create an account | 10 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

by PepperElf Posted Thu August 18, 2011 @ 9:29 AM

I remember seeing this on a news story ... something to look out for
with your tires.

With tires the only thing "new" means is that they were never sold to
a customer before. They can still be a couple of years old - or
older! - by the time you buy them.



As for taking care of your current tires... you've had them for 6
months. The person who sold them to you is no longer responsible for
them.

Why? Because blowouts *CAN* result from how the car is being driven
or maintained. ... driving with over / under inflated tires, a lot of
hard braking, how often you bump curbs... all can affect tire life.

Hell I once blew out a tire just cos I took a turn way too hard and
hit the curb. my poor tire couldn't take the abuse and popped a hole
so big i could stick my foot into it. Was it a bad tire? No... it was
just my driving.


Reply

by MA Cunningham Posted Wed August 17, 2011 @ 10:08 AM

be refunded for tires they didn't purchase? Yes you purchased the
car, but any kind of warranty on the tires would have been to the
previous owner and not transferrable.

& last time I checked, tires are never covered as a repairable part of
a car, even on a NEW car and definitely not on a used one.

If they go bad or suffer damage (as is typically the cause with
blowouts), it's on the owner/driver to repair/replace.

Reply

by ST Posted Tue August 16, 2011 @ 1:15 PM

Lots of things can cause a tire to pop. If they've identified a
manufacturing defect, then you contact the manufacturer, with proof of
when the tire was purchased, for any coverage under warranty.

If the tire was on the used car you purchased, how do they know when
or where the tire was purchased. What are they supposed to use to
base the refund on?

Road hazards have caused 95% of my tire failures. Unless you have
road hazard coverage, then you get to buy yourself a new tire.

Reply

by sarahsmile Posted Tue August 16, 2011 @ 9:22 AM

You bought a used car in Feb. You got a flat tire in Aug, and you
think someone else should pay to have it replaced/fixed?

Really?

www.discounttire.com

Reply

by Dana G. Posted Mon August 15, 2011 @ 2:58 PM

You should be contacting the dealer. However I would assume this used
car was sold as is. Anything could have caused that damage.

Reply

by RedheadwGlasses Posted Mon August 15, 2011 @ 1:26 PM

I don't know why you should be refunded -- you didn't buy the tires.
You likely bought the car "as is." Besides, how do you know you
didn't drive over some debris? It very well could be something other
than tire quality. I know that the tires on my car are horrible -- my
mom got ripped off -- and several people have recommended Michelein.

Reply


Until I met my husband... by Harleycat Mon August 15, 2011 @ 6:12 PM


every tire purchase by Bill R. Mon August 15, 2011 @ 6:42 PM


We got them.. by Harleycat Mon August 15, 2011 @ 10:22 PM


by Bill R. Posted Mon August 15, 2011 @ 11:27 AM

Garnetta F.,

Considering they came on a Used Vehicle this could take some effort to
figure out if you have any avenues of recourse if this letter does not
do the trick.

In the meantime I would contact the dealer and see what information
they might be able to provide you. I would take the approach and play
it as if the tires were purchased by them until you are told
differently.

You might also check any paperwork you might have gotten along with
the car that might identify when the tires were purchased and how many
miles were on the vehicle at the time. You might also keep an eye out
for the name of the previous owner on the Owner's Manual or some other
document in the glove box. In the event you find it you could contact
them for whatever information they would be willing to share.

Good luck and stop back to let us know how this works out.

BillR.

Reply




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2013 © All Rights Reserved PlanetFeedback.com | Web by Cicada