This in reference to a complaint I sent you through Planet Feedback about your Customer Service or lack there of on 2/20.
I was in error sending that complaint because I know you are doing your best to satisfy your customers.
I'm just a bit impatient. This was the first time I had this much problems getting through to a customer service rep.
Microsoft has been good to me for many years and it...

I was transferred 4 times and as of now I've been on the phone a total od 40 minutes.
This sucks.
I don't want to here "high call volume". your company makes billions of dollars a year but I need to wait on the phone for over 40 minutes?

Keep up the rotten job,
James

Hire more people to handle the phones.

I purchased a copy of Windows 7 Ultimate on E-bay in 07/2010 ( I know and I have learned my lesson!) It worked great for over 2 years- in September 2012 (over 2 years later) I get a "Counterfeit Software " pop up. I submit the counterfeit report and.............nothing!! I have no recourse after 2 years and spent hours and talked to 4 different customer service associates. When I asked...

Our family has owned an Xbox 360 gaming console for the past 4 years. Until about 6 months ago, the unit worked fine, but then started not to read games any longer. As a result, I decided to use the unit to stream my Netflix account through. I went through the regular setup procedure, and downloaded all necessary updates as suggested. Once I was able to get to the Netflix option, everything came...

I have Microsoft Office Home and Student 2007.
My computer has crashed and it will not let me reinstall it.

I have emailed support and received this generic email.

Thank you for contacting Microsoft Customer Service.

A Product Key is the 25-character string used to unlock software during installation and can be located at the following places:
- Sticker on the bottom of a laptop or...